ISO 9001 - Quality management systems - Requirements

The ISO Survey of Management System Standard Certifications (1993-2011)

Overview - tables

Africa

Central/South America

North America

Europe

East Asia and Pacific

Central and South Asia

Middle East

Certificates by industrial sector

Top five industrial sectors

Number of sites

Withdrawn certificates

Certificates - worldwide total - diagram

Regional share - diagram

World annual growth (in %) - diagram

Number of countries / economies - diagram

ISO 9001 - Quality management systems - Requirements

Overview

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

TOTAL 46571 70364 127348 162700 223298 271846 343641 457833 510349 561766 497919 660132 773843 896905 951486 980322 1063751 1118510

Africa 1009 1177 1563 2255 2555 3342 4928 4769 3903 4529 3769 4865 6763 7441 7446 8534 8435 7667Central and South America 140 475 1220 1713 2989 5221 8972 10805 14409 13679 9303 17016 22498 29382 39354 37458 35549 49260North America 2613 4915 10374 16980 25144 33550 45166 48296 50894 53806 40185 49962 59663 61436 47600 47896 41947 36632Europe 37779 55400 92611 109961 143674 166255 190247 269332 269648 292878 242455 320748 377172 414208 431479 455303 500286 530039East Asia and Pacific 4767 7719 19766 27885 42824 54671 81950 109217 155597 177767 185846 240938 266100 320320 354056 366491 408498 438477Central and South Asia 74 330 1038 1712 2963 3556 5508 6411 6348 9383 9162 13856 27966 44923 50379 44171 44432 37596Middle East 189 348 776 2194 3149 5251 6870 9003 9550 9724 7199 12747 13681 19195 21172 20469 24604 18839

Regional share - in %

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

TOTAL 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Africa 2.2% 1.7% 1.2% 1.4% 1.1% 1.2% 1.4% 1.0% 0.8% 0.8% 0.8% 0.7% 0.9% 0.8% 0.8% 0.9% 0.8% 0.7%Central and South America 0.3% 0.7% 1.0% 1.1% 1.3% 1.9% 2.6% 2.4% 2.8% 2.4% 1.9% 2.6% 2.9% 3.3% 4.1% 3.8% 3.3% 4.4%North America 5.6% 7.0% 8.1% 10.4% 11.3% 12.3% 13.1% 10.5% 10.0% 9.6% 8.1% 7.6% 7.7% 6.8% 5.0% 4.9% 3.9% 3.3%Europe 81.1% 78.7% 72.7% 67.6% 64.3% 61.2% 55.4% 58.8% 52.8% 52.1% 48.7% 48.6% 48.7% 46.2% 45.3% 46.4% 47.0% 47.4%East Asia and Pacific 10.2% 11.0% 15.5% 17.1% 19.2% 20.1% 23.8% 23.9% 30.5% 31.6% 37.3% 36.5% 34.4% 35.7% 37.2% 37.4% 38.4% 39.2%Central and South Asia 0.2% 0.5% 0.8% 1.1% 1.3% 1.3% 1.6% 1.4% 1.2% 1.7% 1.8% 2.1% 3.6% 5.0% 5.3% 4.5% 4.2% 3.4%Middle East 0.4% 0.5% 0.6% 1.3% 1.4% 1.9% 2.0% 2.0% 1.9% 1.7% 1.4% 1.9% 1.8% 2.1% 2.2% 2.1% 2.3% 1.7%

Annual growth - absolute numbers

Year 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

TOTAL 23793 56984 35352 60598 48548 71795 114192 52516 51417 -63847 162213 113711 123062 54581 28836 83429 54759

Africa 168 386 692 300 787 1586 -159 -866 626 -760 1096 1898 678 5 1088 -99 -768Central and South America 335 745 493 1276 2232 3751 1833 3604 -730 -4376 7713 5482 6884 9972 -1896 -1909 13711North America 2302 5459 6606 8164 8406 11616 3130 2598 2912 -13621 9777 9701 1773 -13836 296 -5949 -5315Europe 17621 37211 17350 33713 22581 23992 79085 316 23230 -50423 78293 56424 37036 17271 23824 44983 29753East Asia and Pacific 2952 12047 8119 14939 11847 27279 27267 46380 22170 8079 55092 25162 54220 33736 12435 42007 29979Central and South Asia 256 708 674 1251 593 1952 903 -63 3035 -221 4694 14110 16957 5456 -6208 261 -6836Middle East 159 428 1418 955 2102 1619 2133 547 174 -2525 5548 934 5514 1977 -703 4135 -5765

Annual growth - in %

Year 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

TOTAL 51% 81% 28% 37% 22% 26% 33% 11% 10% -11% 33% 17% 16% 6% 3% 9% 5%

Africa 17% 33% 44% 13% 31% 47% -3% -18% 16% -17% 29% 39% 10% 0% 15% -1% -9%Central and South America 239% 157% 40% 74% 75% 72% 20% 33% -5% -32% 83% 32% 31% 34% -5% -5% 39%North America 88% 111% 64% 48% 33% 35% 7% 5% 6% -25% 24% 19% 3% -23% 1% -12% -13%Europe 47% 67% 19% 31% 16% 14% 42% 0% 9% -17% 32% 18% 10% 4% 6% 10% 6%East Asia and Pacific 62% 156% 41% 54% 28% 50% 33% 42% 14% 5% 30% 10% 20% 11% 4% 11% 7%Central and South Asia 346% 215% 65% 73% 20% 55% 16% -1% 48% -2% 51% 102% 61% 12% -12% 1% -15%Middle East 84% 123% 183% 44% 67% 31% 31% 6% 2% -26% 77% 7% 40% 10% -3% 20% -23%

ISO 9001 - Quality management systems - Requirements

Number of countries / economies

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

TOTAL 60 75 95 112 125 140 148 153 161 159 149 154 161 170 174 176 178 178

Africa 3 7 12 18 21 27 28 29 31 31 25 29 35 36 38 41 44 43Central and South America 6 9 15 19 23 28 29 30 33 33 30 29 27 30 32 32 32 32North America 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3Europe 30 34 36 38 42 42 46 47 48 47 47 48 48 49 49 49 49 49East Asia and Pacific 13 13 15 16 18 20 22 22 22 21 21 22 24 25 25 23 22 23Central and South Asia 2 3 4 6 6 7 7 9 11 11 10 10 11 13 13 14 14 14Middle East 3 6 10 12 12 13 13 13 13 13 13 13 13 14 14 14 14 14

1 CHINA 328213 1 ITALY 330552 ITALY 171947 2 CHINA 311753 JAPAN 56912 3 ROMANIA 32054 SPAIN 53057 4 VIET NAM 27435 GERMANY 49540 5 REPUBLIC OF KOREA 25066 UNITED KINGDOM 43564 6 MALAYSIA 21437 INDIA 29574 7 COLOMBIA 20998 FRANCE 29215 8 SINGAPORE 17109 BRAZIL 28325 9 BRAZIL 1662

10 REPUBLIC OF KOREA 27284 10 SERBIA 1078

Top 10 countries for ISO 9001 certificates - 2011 Top 10 countries for ISO 9001 growth - 2011

Overview

2011

1111698

77755166337530

492248471836

3357717069

Regional share - in %

2011

100%

0.7%4.6%3.4%

44.3%42.4%

3.0%1.5%

Annual growth - absolute numbers

2011

-6812

1082403

898-3779133359-4019-1770

Annual growth - in %

2011

-1%

1%5%2%

-7%8%

-11%-9%

Number of countries / economies

2011

180

43333

49251314

ISO 9001 - Africa

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Country 1009 1177 1563 2255 2555 3342 4928 4769 3903 4529 3769 4865 6763 7441 7446 8534 8435 7667 7775

Algeria 2 4 9 12 39 43 126 185 103 171 159 250 362 268

Angola 5 1 2 3 1 10 8 10 18 30

Benin 2 1 1 2 3 5 16 10

Botswana 1 4 4 4 6 5 6 11 8 22 35 32 37 39 14 17

Burkina Faso 2 2 2 4 3 14 27

Burundi 8 7 0

Cameroon 1 5 5 5 8 2 9 13 10 7 12 14 22 22

Cape Verde 1 5 4 7

Central African Republic 2 212 394 1 1 1 1 1

Chad 2 2 0

Congo, the Democratic Republic of the 1 1 5 6

Congo, the Republic of the 1 2 2 2 2 2 1 2 6 7 4

Côte d’Ivoire 3 4 8 8 10 10 25 9 35 46 46 32 37 44 40

Djibouti 2 1 2

Egypt 9 45 166 344 385 649 468 546 642 754 810 1326 1928 1535 1944 1660 2191 2076

Equatorial Guinea 1 0

Eritrea 1 1 1 1 1 2

Ethiopia 1 2 3 3 20 22 37 25 29

Gabon 2 3 5 6 5 2 3 3 3 6 5 17 19 31

Gambia 1 2 2

Ghana 1 2 2 2 2 3 3 6 5 9 17 11 12 12 14 17 8 9

Guinea 1 2 2 3 3 1 4 1 1 1 1

Kenya 1 11 28 416 419 173 112 46 29 158 169 183 204 257 264 12 278

Lesotho 1 1 1 1

Liberia 1 1 1 1 3

Libyan Arab Jamihiriya 1 1 1 1 4 7 4 6 35 46 55 26 59 62 41

Madagascar 1 1 1 3 6 23 23 27 21 26 28

Malawi 1 1 1 1 2 6 2 8 2 6 9 3 5 10

Mali 4 5 5 5 5 5 2 2 2 4 4 3 3

Mauritania 1 1 3 4 2 3

Mauritius 4 59 72 92 92 131 175 210 93 212 202 240 259 266 333 97 139

Morocco 2 9 34 60 71 77 86 158 164 64 296 403 457 504 405 399 414 261

Mozambique 1 3 3 4 7 3 9 8 10 8 14 16 14 29

Namibia 6 11 2 14 19 24 24 17 15 23 22 18 23 21 24 24 28

Niger 3 1 1 34 4 7 5

Nigeria 1 4 3 20 20 20 22 85 49 99 101 132 149 163 215 27 44

Rwanda 1 1 1 1 1 1 0

Senegal 1 1 4 8 8 15 10 29 40 42 56 56 58 42 44

Sierra Leone 1 1 1 1 1 1 4 0

South Africa 1007 1161 1454 1882 1915 2166 3316 3454 2263 2625 2356 2486 3119 3259 3283 3792 3545 3326 3409

Sudan 1 1 1 1 3 10 26 37 32 55 82 77 90 71 79

Swaziland 1 2 3 2 6 7 8 11 29 17 13 18 29 40 48 30 17 198

Tanzania, United Republic of 1 2 4 4 5 2 5 20 14 12 12 6 3 3

Togo 2 2 3 3 5 6 7

Tunisia 1 2 13 25 51 70 163 196 302 376 119 123 380 585 690 848 1072 577 477

Uganda 32 60 72 120 47 45 45 42 44 44 54 60

ISO 9001 - Africa

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Country 1009 1177 1563 2255 2555 3342 4928 4769 3903 4529 3769 4865 6763 7441 7446 8534 8435 7667 7775

Zambia 1 1 3 3 3 4 4 4 10 21 11 17 21 17 16 19 16 28 30

Zimbabwe 23 44 49 60 112 103 134 91 14 109 129 128 136 157 113 93 11

ISO 9001 - Central / South America

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Country 140 475 1220 1713 2989 5221 8972 10805 14409 13679 9303 17016 22498 29382 39354 37458 35549 49260

Antigua and Barbuda 1 1 1 1 1

Argentina 9 23 86 302 397 807 1388 2056 2324 2260 1790 4149 5556 7934 8808 8812 4428 5093

Bahamas 1 1 1 2 2 1 1 5 3 2 1 2

Barbados 1 2 7 7 7 14 11 20 8 11 11 11 11 12 12 13

Belize 4 2 2 3 2 2 5 4 4

Bermuda 3 4 4 5 6 6 1 1 1 1 1 1 2

Bolivia 2 4 20 42 31 40 88 104 198 161 198 170 159

Brazil 113 384 923 1198 2068 3712 6257 6719 9489 7900 4012 6120 8533 9014 15384 12057 13452 26663

Cayman Islands (UK) 1 1 1 1 1 1 1 1 2

Chile 9 21 29 34 61 135 235 229 327 340 924 1124 2565 4013 4103 4619 4400

Colombia 6 23 49 71 170 213 388 614 1117 1838 2222 4120 4926 6271 7033 7696 7848 7811

Costa Rica 1 2 2 7 12 33 79 60 89 63 105 136 186 260 236 245 207

Cuba 4 11 13 21 26 25 34 3 218 305 363 424 490 670 137

Dominica 1 1 3 1 2 3 3 2 1

Dominican Republic 4 4 5 7 7 8 25 10 1 22 22 29 44 63 90 116

Ecuador 1 4 13 16 37 89 33 34 29 57 140 486 559 799 949 809

El Salvador 1 1 3 3 3 6 19 17 12 7 34 49 96 120 126 151 138

Grenada 1 1 1 2 3 1 1 1 1 2 2 3 5 1

Guatemala 1 1 3 3 8 18 22 18 25 30 61 93 142 173 159

Guyana 3 3 3 3 4 5 7 3 11 8 10 9 15 11 5

Honduras 2 3 4 11 16 9 9 22 36 44 61 106 92

Jamaica 2 12 10 12 12 20 15 20 3 12 10 14 18 26 16 17

Netherlands Antilles (NL) 1 2 35 38 41 41 41 42 25 25

Nicaragua 1 1 3 5 11 9 28 20 28 29 32 33 34

Panama 17 9 17 19 19 33 49 44 69 80 99 85 92 106 94

Paraguay 1 3 6 9 30 46 65 37 44 146 103 116 139 197 199

Peru 7 8 13 46 74 141 200 270 141 205 193 576 621 688 811 1177

Puerto Rico 2 4 25 23 31 36 37 37 37 39 26 33 55 29 45 47 64 60

Saint Lucia 4 4 4 3 3 4 2 4 1 6 6 4 6

Suriname 1 1 1 1 16 18 38 66

Trinidad and Tobago 9 9 10 19 25 25 29 33 52 60 64 40 59 56 56 67

Uruguay 8 17 32 49 154 251 241 231 200 325 478 648 765 999 697 1109

Venezuela 9 28 81 5 157 163 336 368 373 342 201 299 437 535 578 488 564 592

ISO 9001 - North America

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010Country 2613 4915 10374 16980 25144 33550 45166 48296 50894 53806 40185 49962 59663 61436 47600 47896 41947 36632

Canada 530 870 1397 3955 5852 7585 10556 11435 11635 12371 8454 9286 12503 11917 7462 10506 7992 7272Mexico 24 85 215 412 711 978 1556 1843 2233 2508 1437 3391 2890 4636 3946 4990 5020 4259

USA 2059 3960 8762 12613 18581 24987 33054 35018 37026 38927 30294 37285 44270 44883 36192 32400 28935 25101

ISO 9001 - Europe

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Country 37779 55400 92611 109961 143674 166255 190247 269332 269648 292878 242455 320748 377172 414208 431479 455303 500286 530039 492248

Albania 1 1 2 2 6 11 28 23 43 155 52 164

Andorra 1 5 5 3 1 1 6 12 26 33 27 27 28

Armenia 4 3 3 12 16 26 55 34 79 68 78 61 35

Austria 200 434 1133 1824 2627 3245 3421 4000 4000 4094 2809 3259 3368 3806 4203 4272 4277 5161 4138

Azerbaijan 1 1 1 1 2 203 213 171 55 153 148 103 122

Belarus 6 14 26 78 78 115 102 447 658 882 1308 1749 2014 151 171

Belgium 464 870 1716 1871 3042 3176 3495 4670 4670 4725 3167 4471 4810 3865 4822 4875 3950 3715 3207

Bosnia and Herzegovina 2 10 34 57 57 62 47 209 350 242 652 811 909 944 1119

Bulgaria 3 14 42 96 199 469 469 629 842 1685 2220 3097 4663 5323 5322 6248 5001

Croatia 2 22 38 96 121 336 415 415 590 580 966 1273 1676 2073 2302 2567 2102 2117

Cyprus 1 5 7 11 42 62 184 334 334 352 314 573 530 683 440 555 677 645 742

Czech Republic 18 47 180 366 746 1443 1500 5627 5627 8489 2565 10781 12743 12811 10458 10089 14031 16242 12697

Denmark 608 916 1314 1387 1902 2200 1962 2163 2163 1900 935 1050 1219 1840 1794 1574 1683 1856 1505

Estonia 1 1 4 1 26 77 202 202 281 261 438 489 577 625 691 746 773 835

Finland 324 496 772 951 1445 1450 2105 1870 1870 1872 1861 1784 1914 1986 1804 1975 2243 2147 2265

France 1586 3359 5536 8079 11920 14194 16028 20919 20919 19870 15073 21769 21700 21349 22981 23837 23065 29713 29215

Georgia 2 260 7 8 7 20 24 52 88 107 114 72 77

Germany 1534 3470 10236 12979 20656 24055 30150 41629 41629 35802 23598 26654 39816 46458 45195 48324 47156 50583 49540

Gibraltar (UK) 1 1 25 28 47 55 49 29 30 32 28 28

Greece 46 90 248 348 682 764 1050 2325 2325 3180 1615 2572 3255 4753 5132 6747 5034 4322 4168

Hungary 23 58 309 423 1341 1660 3282 6362 6362 9254 7750 10207 15464 15008 10473 10187 7122 8083 6825

Iceland 3 4 12 44 59 62 28 30 30 27 25 28 19 13 16 20 22 27 35

Ireland 893 1132 1617 2056 2534 2854 3100 3700 3700 2845 1132 1683 2055 2225 1999 2237 2136 2359 1875

Italy 864 2008 4814 7321 12134 18095 21069 48109 48109 61212 64120 84485 98028 105799 115359 118309 130066 138892 171947

Latvia 1 1 14 39 67 67 93 73 484 561 625 342 500 708 809 787

Liechtenstein 14 19 5 3 85 111 73 73 73 69 71 75 81 99 170 73 78 64

Lithuania 2 3 29 40 91 202 202 280 324 487 591 697 809 815 1111 1207 1168

Luxembourg 10 21 48 46 89 106 113 108 108 148 110 108 147 145 197 246 247 107 156

Macedonia 1 3 8 21 46 69 69 59

Malta 1 3 12 28 45 49 56 207 207 222 204 230 302 342 349 355 420 476 437

Moldova 6 10 14 7 7 15 16 26 33 41 50 96 167 82 86

Monaco 1 2 5 10 20 20 20 26 26 27 45 22 37 38 54 36 39 25 33

Montenegro 33 136 160 157 85 146

Netherlands 1502 2718 5284 7986 10380 10570 10620 12745 12745 13198 9917 6402 9160 18922 18922 13597 12260 11213 11072

Norway 172 400 890 1109 1273 1503 1509 1703 1703 1344 1171 1368 1410 1467 1703 1666 1871 1882 1756

Poland 1 16 130 260 669 768 1012 2622 2622 3091 3216 5753 9718 8115 9184 10965 12707 12195 10984

Portugal 85 181 389 535 819 944 1131 2474 2474 3061 3417 4733 5820 5851 5283 5128 5051 5588 4638

Romania 6 42 61 214 269 466 1670 1670 2463 2052 5183 6097 9426 9633 10737 15865 16200 19405

Russian Federation* 5 8 22 56 95 132 541 1517 1517 1710 962 3816 4883 6398 11527 16051 53152 62265 12663

San Marino Republic of 19 19 25 30 30 18 18 24 35 36 40 30 37

Serbia 103 1551 1987 2091 2733 1790 2868

Serbia and Montenegro 696 1209

Slovakia 5 11 59 135 404 575 560 827 827 1544 1148 2008 2050 2195 2840 3476 3475 3895 3787

Slovenia 16 43 99 152 467 502 521 1026 1026 973 465 1811 2114 2182 1886 1945 1688 1701 1658

Spain 320 586 1492 2496 4268 6412 8699 17749 17749 28690 31836 40972 47445 57552 65112 68730 59576 59854 53057

Sweden 365 618 1095 1931 2789 3489 3786 4652 4652 4039 3107 4687 4744 4839 5233 5377 5346 5687 4901

Switzerland 569 945 2065 3701 4653 6426 7124 8605 8605 10299 8300 11549 12413 10984 11077 11724 11581 12110 10182

The former Yugoslav Republic of Macedonia 47 133 154 217 255 271 295 333 290

Turkey 65 106 434 606 1284 1607 1672 2949 2949 3941 3248 5009 10929 12350 12802 13217 13705 10680 9446

Yugoslav Republic 1 1 8 136 148 255 14 269 893

ISO 9001 - Europe

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Country 37779 55400 92611 109961 143674 166255 190247 269332 269648 292878 242455 320748 377172 414208 431479 455303 500286 530039 492248

Ukraine 1 4 8 14 30 56 82 66760 60960 308 934 1375 1808 2150 2453 3252 2592 1207

United Kingdom 28096 36825 52595 53099 56696 58963 63700 66760 314 405 45465 50884 45612 40909 35517 41150 41193 44849 43564

*The figures include certificates accredited by national accredited bodies not members of the IAF.

ISO 9001 - East Asia and Pacific

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Country 4767 7719 19766 27885 42824 54671 81950 109217 155597 177767 185846 240938 266100 320320 354056 366491 408498 438477

Australia 2695 3710 8834 7252 10547 14170 22833 24772 26750 27135 19975 17365 16922 17440 7401 8773 9143 8784Brunei Darussalam 2 3 17 46 84 108 115 193 195 79 36 46 53 52 52 52 69 61Cambodia 1 1 1 1 8 5 5 6 10 11 7 34 6China 35 150 507 3406 5698 8245 15109 25657 57783 75755 96715 132926 143823 162259 210773 224616 257076 297037Fiji 1 4 8 8 8 8 8 8 2 2 14 19 9 11 11 10Hong Kong, China 161 336 739 1312 1637 1940 2150 2570 3814 3868 2683 3252 3449 4729 3251 3499 3985 3971Indonesia 8 22 125 340 1273 1442 1525 1860 1395 1947 1318 3134 4068 4783 4532 5713 5476 6524Japan 434 1060 3762 7247 6487 8613 14564 21329 27385 33964 38751 48989 53771 80518 73176 62746 68484 58836Kiribati 1Korea, Democratic People's Republic 330 495 1279 131 63 773 939 1208 2787 3543 2404 3002Korea, Republic of 87 226 619 892 5806 7729 11533 15424 17676 14520 10640 12416 14033 15739 15794 23036 23400 24778Lao People’s Democratic Republic 1 3 2 2 9Macau, China 9 18 30 39 43 58 80 83 91 99 102 108 91Malaysia 224 258 690 1123 1610 1707 1921 2355 3195 3733 3076 4337 5695 6786 7838 6267 6463 8614Micronesia, Federated States of 6Mongolia 1 1 1 1 2 1 4 7 10 13 18 23 35 2Myanmar 2 4 4 4 4 5 5 3 6 9 19 21 18 59 26New Zealand 489 918 1692 2226 2399 2581 2469 2527 2069 2069 2816 2632 2170 2150 1314 1228 1129 1000Papua New Guinea 7 7 7 7 6 6 1 11 33 21 24 12 41Philippines 4 13 102 155 629 668 723 1027 961 766 456 1108 1414 2007 2199 2412 1992 944Samoa 1 1 1 2 2Singapore 523 662 1180 1808 2909 3000 3140 3900 3513 5379 3341 3964 6282 5830 4150 4526 4164 3934Solomon IslandsTaipei, Chinese 96 337 1354 1889 2608 3173 3807 4319 5405 3182 2991 5676 7652 9549 10402 10646 11022 11971Thailand 9 24 143 182 1104 1236 1527 2553 3870 4556 1675 2620 3231 3913 5915 5275 6097 6799Tonga 1 1Tuvalu 1 1 1 1Vanuatu 1 1 1Viet Nam 1 1 13 29 164 184 245 612 1237 1598 2461 3167 4282 3971 7333 2036

ISO 9001 - Central and South Asia

Year 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010Country 74 330 1038 1712 2963 3556 5508 6411 6348 9383 9162 13856 27966 44923 50379 44171 44432 37596

Afghanistan 1 1 1 1 1 3 5 1 3 2 4 2 2 6

Bangladesh 1 1 4 25 25 38 43 49 182 570 570 284 845 852 242

ISO 9001 - Middle East

Year 1993 1994 1995Country 189 348 776Bahrain 1 9Iran, Islamic Republic of 2IraqIsrael 170 279 526Jordan 2Kuwait 9Lebanon Oman 2 20Palestine Qatar 1 5Saudi Arabia 10 30 98Syrian Arab RepublicUnited Arab Emirates 9 35 104Yemen 1

1996 1997 1998 1999 2000 2001 2002 2003 20042194 3149 5251 6870 9003 9550 9724 7199 12747

20 30 31 31 33 59 55 30 9997 131 224 259 433 618 607 470 3000

1709 2303 3700 4600 6140 6447 6040 5019 72808 35 169 257 336 402 438 112 278

15 28 62 67 74 78 40 25 1016 15 37 66 86 129 104 62 154

26 53 70 82 66 67 109 86 2505 14 23 78 91 18 29

7 20 20 20 55 52 45 17 94159 211 280 324 610 705 558 247 394

6 7 13 93 128 158 201 215 240139 314 632 1045 1007 747 1424 892 819

2 2 8 12 12 10 12 6 9

2005 2006 2007 2008 2009 2010 201113681 19195 21172 20469 24604 18839 17069

107 116 126 220 256 176 1893090 5250 5503 7844 8934 3362 2790

3 5 5 5 3 67657 10760 10846 6438 7652 8171 7520

293 248 283 343 674 622 362111 141 184 254 246 287 338167 193 296 221 308 380 469267 311 349 405 397 395 294

27 34 25 57 58 2797 101 177 182 185 264 289

642 710 645 876 1150 1339 1644248 272 297 333 370 131 145963 1040 2422 3283 4352 3662 2997

12 16 14 8 17 20 26

ISO 9001 - Certificates by industrial sector

ISO 9001 BY INDUSTRIAL SECTOR 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

1 Agriculture, fishing 610 678 1745 112 813 2584 4359 5797 5540 48962 Mining and quarrying 1052 1791 2028 131 607 1758 1801 2436 2508 26733 Food products, beverages and tobacco 7347 8746 11440 1317 5113 14682 22036 25737 26879 310604 Textiles and textile products 2835 3673 5178 593 3045 7151 10131 11024 11892 129355 Leather and leather products 2313 2093 926 115 492 1394 2118 2252 2350 27266 Wood and wood products 2218 1967 2225 197 868 2483 3971 4824 5196 61307 Pulp, paper and paper products 1316 3279 4785 420 1227 4375 5674 5929 6218 71718 Publishing companies 363 354 445 68 190 617 844 697 608 5399 Printing companies 1998 2939 3299 378 1097 3234 4965 5808 6168 7518

10 Manufacture of coke & refined petroleum products 1009 1669 1929 127 407 1052 1614 2072 2199 232411 Nuclear fuel 279 220 115 4 108 68 69 131 167 12512 Chemicals, chemical products & fibres 11803 12615 14790 1232 5481 15806 22911 23685 25306 2992413 Pharmaceuticals 1160 1105 1451 137 496 1160 1943 2757 3061 306214 Rubber and plastic products 6277 13575 18036 1315 5210 16683 24720 26943 28987 3602415 Non-metallic mineral products 2328 3571 4209 454 2113 5847 7977 8973 9482 1112216 Concrete, cement, lime, plaster, etc. 4998 7107 6467 544 2312 6217 8812 8956 9142 1180817 Basic metal & fabricated metal products 28885 28972 40713 2912 13248 41455 59045 69198 72100 9223018 Machinery and equipment 20275 19827 23027 2146 9246 27705 39023 44787 46296 5443219 Electrical and optical equipment 36653 40035 38148 3558 14001 38782 51623 57161 59138 7313920 Shipbuilding 398 4670 589 50 188 984 972 1030 1192 191721 Aerospace 1052 4131 924 58 184 606 1025 967 1161 111322 Other transport equipment 3040 7656 9072 599 2465 9311 12998 12733 12137 1451823 Manufacturing not elsewhere classified 2106 4844 5534 807 1879 4535 7500 7293 8188 1007224 Recycling 1001 1765 932 97 357 580 989 1445 1199 163925 Electricity supply 860 932 979 171 569 1190 1887 2163 2251 232326 Gas supply 390 558 531 41 171 559 658 863 975 91127 Water supply 505 799 1242 106 331 138 1136 1404 1525 155128 Construction 19768 25273 32389 3507 15752 51188 71652 82669 80432 9507629 16451 13803 18530 2275 8723 23751 35380 43971 44620 5118530 Hotels and restaurants 865 1794 1187 204 670 2245 2924 3557 3875 418631 Transport, storage and communication 11738 11366 13181 1221 4592 14955 21265 23520 23372 2720232 Financial intermediation, real estate, rental 4690 3218 4367 773 2322 6149 9559 10452 10604 1300833 Information technology 5826 6706 11067 1017 2661 7906 11412 12785 13674 1696234 Engineering Services 8064 9201 11451 1590 4699 13738 19657 21277 20969 2668335 Other Services 13088 12150 13160 1886 5169 18379 26954 34825 37507 3965736 Public administration 689 2086 1404 331 780 2229 3457 4213 4371 6208

37 Education 1833 3996 4282 580 1529 5915 9625 12607 13200 1483238 Health and social work 1250 2871 3820 411 1723 5561 10295 13389 14180 1651639 Other social services 2513 2005 1529 332 629 4413 5657 6817 7073 7750

TOTAL 229846 274040 317126 31816 121467 367385 528638 607147 625742 743147

The following table gives an idea of the number of certificates by industrial sector. Not all data sources responded to the request for this additional detail, so they should be taken as rough indicators. The sum of industrial sectors by country may exceed

EA* Code Nos.

Wholesale & retail trade; repairs of motor vehicles, motorcycles & personal & household goods

Top five industrial sectors for ISO 9001 certificates 2011

1 Basic metal & fabricated metal products 1018482 Construction 838643 Electrical and optical equipment 792374 Machinery and equipment 58427

5 55961

Top five industrial sectors for ISO 9001 certificates 2011Services aggregated as single sector**

1 Services 2039702 Basic metal & fabricated metal products 1018483 Construction 838644 Electrical and optical equipment 792375 Machinery and equipment 58427

* EA = European Accreditation ** “Services” is the aggregate of the following codes: 8, 9, 25, 26, 27, 29, 30-39.

Wholesale & retail trade; repairs of motor vehicles, motorcycles & personal & household goods

ISO 9001 - Certificates by industrial sector

2008 2009 2010 2011

3190 5234 4595 46832164 3204 2955 2766

21608 38817 33193 284346404 14105 12223 133191136 2369 2538 25623691 6759 6498 62844328 8192 8970 8521

513 670 707 6575084 8732 7624 83411096 2002 1792 1626

94 257 330 46515925 31880 29557 30278

2722 3588 3222 376625106 42682 39425 40854

5328 12447 11480 113056790 12709 10656 11567

64518 107253 95375 10184830334 63523 58685 5842742601 85357 81893 79237

1526 3056 2783 23961399 2105 1758 14648228 15086 13415 121416647 12386 12768 105331918 2342 2104 26482006 2854 2404 19481011 1210 871 6121526 1991 2602 1535

76043 116672 82262 8386446180 63015 53051 55961

3437 4731 3499 366424899 32286 22804 24846

8571 13900 11057 1142312505 21410 18998 2046720761 35909 32726 3108641404 53116 41615 40303

4911 7938 5399 6468

16242 19689 14511 1414119712 21909 16278 19351

8518 12748 7620 6987550076 894133 760243 766778

The following table gives an idea of the number of certificates by industrial sector. Not all data sources responded to the request for this additional detail, so they should be taken as rough indicators. The sum of industrial

Country 2007 2008 2009 2010 2011 Country 2007 2008 2009 2010 2011TOTAL 420582 358612 694585 910041 937889 TOTAL 420582 358612 694585 910041 937889Afghanistan 3 2 2 3 4 Dominica 1 4 1 1Albania 3 33 40 35 141 Dominican Republic 47 79 95 154 181Algeria 182 94 131 433 398 Ecuador 258 734 896 902 477Andorra 27 38 37 35 33 Egypt 1088 1310 1204 1256 1278Angola 4 5 12 22 28 El Salvador 265 313 287 410 315Argentina 3362 2755 3409 7072 4534 Equatorial Guinea 1Armenia 50 16 28 24 31 Eritrea 1 1 1 1 2Australia 9475 11588 10916 9937 11092 Estonia 140 749 678 687 1568Austria 1473 1838 1974 1679 821 Ethiopia 6 11 8Azerbaijan 45 53 63 65 60 Fiji 18 28 23 26 20Bahamas 2 2 1 1 2 Finland 2263 3882 4468 4554 4832Bahrain 220 251 159 115 France 544 55039 54148 43306 12721Bangladesh 52 85 90 130 Gabon 2 4 24 24 45Barbados 15 9 9 9 Gambia 4 4 2Belarus 136 189 161 Georgia 29 34 59 33 25Belgium 1493 2859 1707 2868 1503 Germany 15464 22984 15896 17329 29506Belize 2 5 4 3 3 Ghana 9 10 12Benin 1 5 18 12 Gibraltar (UK) 24 29 32 28 28Bermuda 1 1 2 2 Greece 1088 4644 3525 2935 2179Bhutan 4 8 10 11 Grenada 2 1 4Bolivia 115 190 221 273 65 Guatemala 98 152 236 291 218

Bosnia and Herzegovina 630 626 784 Guinea 1 2 2 1 1Botswana 40 47 58 19 7734 Guyana 3 7 9 4 5Brazil 8257 11983 10555 13308 14523 Honduras 34 59 181 155 117Brunei Darussalam 55 53 6 Hungary 10708 10701 6264 7258 7095Bulgaria 3504 3608 Iceland 2 60 60 692 11Burkina Faso 1 1 2 9 21 India 14887 12937 16460 21043 18502Cambodia 1 9 4 5 Indonesia 3747 5028 2321 3135 2660

Cameroon 2 4 17 86 107 Iran, Islamic Republic of 1826 1880 1862Canada 7187 9627 8703 7907 7760 Iraq 3 1 1Cape Verde 1 9 Ireland 2050 2110 1995 2195 1666Chile 40 3683 5095 4053 Israel 5825 6345 8271 8418 6545China 210773 206628 233832 245559 Italy 3790 148166 221181Hong Kong, China 3824 3718 3608 4077 3884 Jamaica 11 26 10 19 17Macau, China 154 107 115 Japan 5999 10988 51666 48918 56306Taipei, Chinese 5498 5953 7341 9634 4832 Jordan 13 185 172 140Colombia 5639 6738 6806 15761 6876 Kazakhstan 315 1788 2529 249 271

5 5 5 Kenya 28 30 255 275 262

2 3 Kiribati 29

Costa Rica 208 198 197 197 81 167 1409 209 3013 1576Côte d’Ivoire 4 48 43 43 Korea, Republic of 17224 19721 21535 24101Croatia 1927 1868 1869 Kuwait 135 205 195 274 308Cuba 610 718 1003 83 11 Kyrgyzstan 4 3 17 4 3

Cyprus 45 194 205 569 596 1 1 9 10Czech Republic 5186 9122 8395 9533 9842 Latvia 364 667 783 835 1305Denmark 587 850 948 1823 920Djibouti 1 1

Country 2007 2008 2009 2010 2011 Country 2007 2008 2009 2010 2011TOTAL 420582 358612 694585 910041 937889 TOTAL 420582 358612 694585 910041 937889Lebanon 183 131 123 322 415 Romania 8708 4933 7659 8297 13711Lesotho 1 2 2 2 Russian Federation 590 15879 38143 44003 12880Liberia 14 1 1 Rwanda 1Libyan Arab Jamihiriya 6 11 18 10 5 Saint Lucia 6 6 1 1 2Liechtenstein 10 10 3 4 5 San Marino Republic of 30 36 31 37 40Lithuania 939 1056 33 1278 936 Saudi Arabia 481 486 850 860 1446Luxembourg 246 355 61 72 Senegal 83 40 44Madagascar 15 10 15 16 17 Serbia 944 733 896 818 758Malawi 6 8 3 3 9 Seychelles 13 24 1Malaysia 3630 1894 780 8369 10080 Singapore 1556 1631 2410 3650 3334Maldives 2 3 4 4 4 Slovakia 1426 2357 2144 3103 2612Mali 1 3 4 11 10 Slovenia 290 1031 812 810 805Malta 349 363 409 33 South Africa 4403 4549 4330 3920 3808Mauritania 1 3 4 3 4 Spain 61936 68181 60452Mauritius 122 92 94 Sri Lanka 553 2074 387 424 453Mexico 4796 4635 4355 4079 5237 Sudan 33 45 65 51 57Moldova 38 78 1 81 60 Suriname 15 16 42 69 74Monaco 7 12 14 13 21 Swaziland 22 20 24 17 21Mongolia 23 58 2 3 Sweden 3777 4268 4166 5719 5169Montenegro 74 114 117 49 25 Switzerland 3347 3713 3213 3369 3873Morocco 279 373 303 332 110 Syrian Arab Republic 195 95 137

Mozambique 9 12 15 18 5 7 5 4 4Myanmar 19 18 60 25 25 Thailand 95 236 368 3431 5177

Namibia 43 45 44 41 42 41 55 80 88 104Nepal 52 55 48 46 55 Togo 3 12 13Netherlands 5877 3322 5575 7117 Tonga 1

41 42 15 11 11 Trinidad and Tobago 21 26 35New Zealand 2028 435 285 Tunisia 665 1281 177 58Nicaragua 27 39 41 64 44 Turkey 4204 4503 5301 4747 3285Niger 2 4 6 Turkmenistan 6 1 4 7 6Nigeria 5 11 10 14 18 Tuvalu 1 1 2Norway 169 529 849 1152 1308 Uganda 1 1 23Oman 62 56 101 212 155 Ukraine 1011 946 521Pakistan 317 497 1137 2191 United Arab Emirates 835 1542 1602 1704 1408Palestine 98 175 133 27 United Kingdom 17934 23202 20399 23485 19353Panama 57 25 161 156 USA 21554 27699 21925 23510 23950Papua New Guinea 25 28 28 58 74 Uruguay 303 863 980 1431 1071Paraguay 103 131 27 226 224 Uzbekistan 54 145 368 140 153Peru 443 730 474 1402 602 Vanuatu 1 1Philippines 1574 1835 1865 743 2070 Venezuela 75 618 1096 519 535Poland 2692 6354 7803 8077 6952 Viet Nam 2896 3882 6651 1438 3302Portugal 142 423 115 2314 738 Yemen 12 7 32 37 26Puerto Rico 27 34 56 102 55 Zambia 6 8 6 14 18Qatar 46 34 42 83 105 Zimbabwe 19 12 14 15

ISO 9001 - Number of sites covered by ISO 9001 certificates - single-site and multiple-site certificates, plus unspecified sites, cumulated

Congo, the Republic of the

Congo, the Democratic Republic of the

Korea, Democratic People's Republic

Lao People’s Democratic Republic

Tanzania, United Republic of

The former Yugoslav Republic of Macedonia

Netherlands Antilles (NL)

ISO 9001 - Withdrawn certificates

Country 2006 2007 2008 2009 2010 2011TOTAL 26908 32833 33328 110791 74239 82691Afghanistan 1 0Albania 1 9 9 22Algeria 4 56 3 37Andorra 3 2 8 5 5Angola 1 0 1Argentina 490 515 292 647 44 132Armenia 4 17 9 9 1Australia 443 573 454 981 209 1857Austria 43 149 174 558 173 226Azerbaijan 1 1 28 5 4Bahrain 28 14 5Bangladesh 2 2 3 2 8Barbados 1Belarus 6 2 26 2 5Belgium 76 23 58 923 86 47Belize 1Bermuda 1Bolivia 11 10 19 39 9 16Bosnia and Herzegovina 2 199 95 68Botswana 2 7 1Brazil 228 607 496 485 1199Brunei Darussalam 10 0Bulgaria 13 27 39 1208 281 126Cambodia 1Cameroon 2 1 1Canada 403 510 1359 250 213Cape Verde 1Central African Republic 1Chile 4 6 1393 310 304China 12176 18260 30669 32848 36116Hong Kong, China 82 168 125 945 149 177Macau, China 32 5 3Taipei, Chinese 299 74 20 2552 104 468Colombia 148 151 142 1887 476 586Congo, the Republic of the 1Costa Rica 3 114 124 171 89 85Croatia 29 186 870 157 217Cuba 5 4 15 5 4 5Cyprus 40 156 20 15 40 22Czech Republic 263 618 1045 620 750Denmark 11 38 44 54 104 39Djibouti 1 21Dominican Republic 3 8Ecuador 23 38 17 464 48 12Egypt 43 14 486 26 66El Salvador 6 6 5 19 22 20Eritrea 1Estonia 11 16 25 62 51 48Ethiopia 3 1Fiji 1 1 3 1Finland 83 47 52 95 109 246France 85 97 80 40 4140 269Gabon 2Georgia 2 4 2 1Germany 567 1061 1226 1458 275 2435Ghana 2 2 2Gibraltar (UK) 1 32Greece 80 242 237 403 236 333Guatemala 2 11 15 86 15 16Honduras 3 3 3 29 7 2

The following table gives an idea of withdrawn certificates per country. It is provided as a rough indicator - not all data sources responded to the request for such figures.

ISO 9001 - Withdrawn certificates

Country 2006 2007 2008 2009 2010 2011

The following table gives an idea of withdrawn certificates per country. It is provided as a rough indicator - not all data sources responded to the request for such figures.

Hungary 1035 682 563 2201 706 409Iceland 2 2 1India 1193 2034 1939 3558 2321 1808Indonesia 89 117 74 1149 89 124Iran, Islamic Republic of 408 78 201Ireland 159 83 158 556 148 719Israel 260 250 480 634 494 128Italy 2174 2636 4461Jamaica 8 1Japan 2320 188 476 2580 2976 4323Jordan 86 3 9Kazakhstan 19 45 97 46 32Kenya 1 1 30 4Korea, Democratic People's Republic 151 657 834 320 130 61Korea, Republic of 2114 4519 4949 3504 3986Kuwait 18 3 5 6 4Kyrgyzstan 4 4Latvia 1 24 67 49 41Lebanon 1 12 9 3Libyan Arab Jamihiriya 1 1 21Liechtenstein 5 8 4 3 1 2Lithuania 246 6 67 37Luxembourg 1 29 5 4Madagascar 11 1Malaysia 1402 274 137 142 203 303Maldives 2Malta 1 4Mauritius 3Mauritania 2Mexico 266 629 1278 319 437Moldova 6 6 5 4 2Monaco 1 1Mongolia 1 3Montenegro 4 5 113 3 27Morocco 10 12 26 39 33 25Mozambique 19 1Myanmar 10Namibia 2 1 1 1Nepal 2 6 6Netherlands 173 603 223 195Netherlands Antilles (NL) 11 1New Zealand 146 125 89 53Nicaragua 3 10 11 10 4 3Niger 1 1Nigeria 4 2Norway 17 14 36 37 52Oman 2 4 6 6Pakistan 142 128 39 343 57 94Palestine 6 11 1 1Panama 1 1 75 2 4Papua New Guinea 6 1Paraguay 6 3 3 19 1 2Peru 28 10 7 343 25 68Philippines 10 78 61 391 32 108Poland 270 295 387 1782 1268 495Portugal 322 1 1 2 570 616Puerto Rico 4 2 2 1 2 1Qatar 5 1 1 7Romania 138 1674 4112 1942 1841Russian Federation 5829 1715 880 851Saint Lucia 1

ISO 9001 - Withdrawn certificates

Country 2006 2007 2008 2009 2010 2011

The following table gives an idea of withdrawn certificates per country. It is provided as a rough indicator - not all data sources responded to the request for such figures.

San Marino Republic of 1 1 4 5Saudi Arabia 5 4 5 305 23 35Senegal 6 3Serbia 42 98 71 362 134 180Seychellen 1Singapore 54 157 59 1214 313 252Slovakia 146 164 331 1269 338 186Slovenia 92 78 90 118 142 84South Africa 168 145 137 299 314 171Spain 5170 13504 9118 10576Sri Lanka 26 12 223 6 1Sudan 3 6 202 32 4Suriname 14Swaziland 1 1 1Sweden 238 89 109 239 239 139Switzerland 273 207 182 2094 124 179Syrian Arab Republic 77 6 9Tajikistan 0Tanzania, United Republic of 2 1Thailand 11 11 12 77 96

1 8 10 80 27 34Trinidad and Tobago 1 1 4Tunisia 29 22 5 14Turkey 284 1071 1399 2514 858 839Turkmenistan 2Uganda 2 1 1 1 1Ukraine 446 230 64 85United Arab Emirates 30 42 220 64 105United Kingdom 1030 1233 994 5559 1087 899USA 863 877 2165 488 668Uruguay 27 55 53 104 102 135Uzbekistan 125 4 8Venezuela 5 1 17 55 53 33Viet Nam 67 52 39 363 99 159Yemen 1 3Zambia 1 1Zimbabwe 2 45 43 1

The former Yugoslav Republic of Macedonia

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011,0

200,000

400,000

600,000

800,000

1000,000

1200,000

ISO 9001 - Worldwide total

Middle East

Central and South Asia

East Asia and Pacific

Europe

North America

Central and South America

Africa

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011,0

200,000

400,000

600,000

800,000

1000,000

1200,000

ISO 9001 - Worldwide total

Middle East

Central and South Asia

East Asia and Pacific

Europe

North America

Central and South America

Africa

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ISO 9001 - Regional share

Middle East

Central and South Asia

East Asia and Pacific

Europe

North America

Central and South America

Africa

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

ISO 9001 - Regional share

Middle East

Central and South Asia

East Asia and Pacific

Europe

North America

Central and South America

Africa

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

-20%

0%

20%

40%

60%

80%

100%

51%

81%

28%

37%

22%

26%

33%

11% 10%

-11%

33%

17% 16%

6%3%

9%5%

-1%

ISO 9001 - World annual growth (in %)

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110

20

40

60

80

100

120

140

160

180

200

ISO 9001 - Number of countries / economies

North America

Middle East

Europe

East Asia and Pacific

Central and South Asia

Central and South America

Africa