ISO 9001 2015 info to customers master rev 0
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ISO 27001:2013 ISMS ISO 22301:2012 BCMS ISO 50001 EnMS ISO 9001:2015 Quality Management System Standard INTRODUCTION The current ISO 9001:2008 Quality Management System (QMS) International Standard has been in the process of major review since the 2013 year and a new standard, ISO 9001:2015, is going to be published in September 2015. The ISO committee TC 176 concluded that the standard needs to be revised to ensure it: 1. Reflects the increasingly complex environments in which organizations operate. 2. Brings Quality Management into the heart of businesses ensuring that it is completely integrated and aligned with business STRATEGIES. 3. Is easier to integrate when implementing multiple management systems into an organization. 4. Provides a consistent framework for the next 10 years. 5. More accurately reflects the needs of employees, customers and other stakeholders. 6. Improves business performance across the organization.
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Transcript of ISO 9001 2015 info to customers master rev 0
ISO 27001:2013 ISMS
ISO 22301:2012 BCMS
ISO 50001 EnMS
ISO 9001:2015 Quality Management System Standard
INTRODUCTION The current ISO 9001:2008 Quality Management System (QMS) International Standard has been in the process of major review since the 2013 year and a new standard, ISO 9001:2015, is going to be published in September 2015. The ISO committee TC 176 concluded that the standard needs to be revised to ensure it:
1. Reflects the increasingly complex environments in which organizations operate. 2. Brings Quality Management into the heart of businesses ensuring that it is
completely integrated and aligned with business STRATEGIES. 3. Is easier to integrate when implementing multiple management systems into an
organization. 4. Provides a consistent framework for the next 10 years. 5. More accurately reflects the needs of employees, customers and other
stakeholders. 6. Improves business performance across the organization.
After formal publication of the standard in September 2015, organizations certified to the old version will have 3 years to transition to the new standards. All new certifications will be to the new version.
Way forward with Alexio Maseka your QA Consultant These services are for organisations that require transition to ISO 9001:2015 as well as those that need new certification to ISO 9001:2015. 1. We will provide training courses to assist you understand the new requirements
faster and in greater detail with modules which explain the new areas in greater depth.
2. We will provide sessions to communicate with your organization to talk to your leadership team about the new requirements.
3. We will provide sessions to communicate the revision to your wider organization
to gain buy in.
4. We will provide sessions to conduct a GAP analysis between the new standard against your current system to achieve successful Transition or new Certification.
5. We will provide sessions to create an implementation plan and monitor progress.
6. We will provide sessions to take a fresh look at your QMS.
7. We will provide sessions to implement the new requirements on Leadership, Risk
and Context of the Organization.
8. We will provide sessions to change your documentation to reflect the new structure.
Benefits of Transitioning or Certification early.
1. Improved Business Performance
As ISO 9001:2015 is completely aligned with the business strategies of the organization, and if used as a business management tool, it will improve performance and drive real value, embedding healthy performance processes into the organization earlier.
2. Improved Risk and Opportunity Management
The new emphasis of ISO 9001:2015 is Risk and Opportunity Management into your management systems and this implies or reinforces its use as a governance tool, as well as a performance accelerator.
Risk Based Thinking (RBT) will ensure that your organization will be able to identify risks and opportunities more effectively thereby improving operational efficiency, reducing duplication, saving both time and money.
3. Enhanced Reputation
Transitioning or Certification to the new standard early informs the organisation’s existing and prospective customers that it is taking a leading, innovative and proactive approach to quality management through managements systems. Customer experience and stakeholder confidence will be improved.
4. Reduced Risk of Transition issues
If you wait towards the end of the transition period there will be less time to correct any problems and you run the risk of your certificate expiring before actually transitioning risking your business if you need certification for tenders. ISO 9001:2008 will be invalid by March 2017.
5. Transition early to Reduce Costs
Organizations that transition over a long period of time must maintain a management system compliant to both the old and new versions throughout the time of transition. This puts an increased compliance burden on the organization and risk of non-conformance.
6. More Flexible Approach
Early adoption of the new standards means you can benefit quickly from the less prescriptive requirements of the revised standard, ie. Reduced documentation saving time and resources.
7. Increased Engagement
7.1 It will be easier to drive enthusiasm internally for making the changes within the organization if you are early adopters, rather than playing catch up to comply at the end of the period.
7.2 This will ensure your organization has more time to allocate the right resources and that your existing systems will work better for the organization earlier.
8. Improved Integration
The new structure for all management systemintegrate more than one system into your organization smoother, without investing a lot of extra time and money.
The new structure of ISO 9001:2015
The new standard has 10 clauses
1. SCOPE When/why should an organization adopt this standard?
2. NORMATIVE REFERENCES
Blank clause introduced to match with other management system standards
3. TERMS AND DEFINITIONS
Definitions of various terms referred in the standard.
4. CONTEXT OF THE ORGANIZATIONDetermine the purpose and the direction of the organization.
5. LEADERSHIP Commitment of the top management, quality policy, roles and responsibilities
6. PLANNING Planning to address risks and opportunities and achieving quality objectives.
7. SUPPORT People, infrastructure, knowledge , communication, documented information
8. OPERATION Finding out customer requirements, designing, delivering, post delivery support.
9. PERFORMANCE EVALUATION
Customer satisfaction, analysis, internal audits and managem
10. IMPROVEMENT Nonconformity, corrective actions and continual improvement.
ISO 9001:2015 Transition time line
References:
Websites:
ISO publications
MasterControl
DQS
ntegration
The new structure for all management system standard will ensure that you can system into your organization smoother, without investing a
of extra time and money.
ISO 9001:2015
has 10 clauses
When/why should an organization adopt this standard?
NORMATIVE REFERENCES Blank clause introduced to match with other management system standards
TERMS AND DEFINITIONS Definitions of various terms referred in the standard.
THE ORGANIZATION Determine the purpose and the direction of the organization.
Commitment of the top management, quality policy, roles and responsibilities
Planning to address risks and opportunities and achieving quality objectives.
People, infrastructure, knowledge , communication, documented information
Finding out customer requirements, designing, delivering, post delivery support.
PERFORMANCE EVALUATION Customer satisfaction, analysis, internal audits and management review.
Nonconformity, corrective actions and continual improvement.
ISO 9001:2015 Transition time line
will ensure that you can system into your organization smoother, without investing a
Blank clause introduced to match with other management system standards.
Commitment of the top management, quality policy, roles and responsibilities.
Planning to address risks and opportunities and achieving quality objectives.
People, infrastructure, knowledge , communication, documented information
Finding out customer requirements, designing, delivering, post delivery support.
Alexio Maseka/QA Consultant
I have 15 years of experience and hundreds of successful engagements throughout SADC that go well beyond the
scope of ISO 9001 including:
• Cost Improvement: A structured approach providing a goal-oriented cost analysis developing a medium-
to long-term strategy for cost reduction and cost savings.
• On Time Delivery Improvement: The improved ability of an organization to deliver a product or service
to meet customer requirements against a specification for delivery time.
• Organizational Alignment: The ability of an organization to reaffirm strategic initiatives, renew
workforce enthusiasm, and adopt behaviors necessary to achieve operational efficiency and improvement.
• Productivity Improvement: The ability of an organization to maximize returns on assets.
• Quality Throughput: The ability of an organization to reduce product or service provision cycle time and
inventory while improving on time delivery achieving operational excellence.
Contact:
Complete the Contact Form/Customer Profile for assistance with your
ISO 9001:2015 QMS / Quality consulting needs.
Nb: you will also be provided with the estimated costs for consultancy to meet your quality
needs.
