By Melanie Blackmore

Managing Director,

Blackmores

ISO 45001

Top 10 tips for implementation

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Some statistics to focus the mindBlackmores

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92 Members of the public

were killed due to work related activities in 2016/17

1.3 million people suffered from a work-related illness

Source: http://www.hse.gov.uk/statistics/fatals.htm

137 people were killed at work

Some statistics to focus the mind

BlackmoresBlackmores

153 workers have an accident

every 15 seconds

2.3m deaths happen at work, all

over the world, every year.

1 worker dies every

15 seconds

Source: http://www.ilo.org/global/topics/safety-and-health-at-work/lang--en/index.htm

Tip 1 Leadership and Culture

Action to be taken:

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‘Demonstrate leadership, commitment and promoting a positive occupational health and safety culture.’

➢ Purchase a copy of ISO 45001

➢ Conduct a Gap Analysis

➢ Develop an Action Plan for implementation

Tip 2 Context of the Organisation

Action to be taken:

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‘Provides a greater understanding of the relevant issues that can affect, positively or negatively the way your company manages its OH&S responsibilities.’

➢ Conduct a SWOT / PESTEL analysis

SStrengths

WWeaknesses

OOpportunities

TThreats

Good historical safety

record

Experienced workforce

Senior management

awareness of

responsibilities

Poor staff engagement

Poor safety culture

Lack of dedicated OHS

resource

Lack of near miss

reporting

New technology

introduction removes

hazards

Renewed interest in

OHS with introduction

of ISO45001

Re-engagement of staff

via consultation and

participation

Competitor activity

putting pressure on

production

Failure to comply with

legislation

Possible insurance

claim in pipeline

PoliticalBureaucracy

Government Stability

Employment

Trade Restrictions

BREXIT

SocialMental Health

Occupational Health

Wellbeing

Career development

Education

Safety Culture/Ethics

LegalEmployment Law

OHS Law

HSE Initiatives

ACOP’s

Contract Requirements

EconomicsInterest rates

Taxes

Exchange rate

Employment rate

Economic Change

Fines, FFI

TechnologicalAutomating Processes

Emerging Technologies

Apps & Mobile devices

EnvironmentalEnvironmental Health

CoSHH, Asbestos, Dust

Water management (L8)

Legal – National / EU

Infrastructure

Extreme weather events

Identifying external issues - PESTEL

Tip 3 Risk and opportunities

Action to be taken:

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‘Includes risks and opportunities relating to the management system as well as the OH&S risks and OH&S opportunities.’

➢ Take the output of your SWOT and PESTLE

➢ Decide which issues require action to be taken

➢ Create a Risk Register

➢ Establish objectives (SMART)

Identified

Risk

Risk

Treatment

Decision

Action to be

taken

By Who By When Measure of

Success

Poor staff

engagement

Establish new

objective

Conduct staff

survey

Managing

Director / HR

By end of Q1 Annual survey

results

available to

staff

Poor safety

culture

Establish KPI Review staff

survey results

in management

review

Managing

Director

By end of Q2 Annual

improvement in

employee

satisfaction %

Lack of

dedicated

OHS resource

Establish new

objective

Employ H&S

Officer

HR / HSE

Manager

By end of Q1 New employee

in post

Lack of near

miss reporting

Establish KPI Implement near

miss campaign

HSE Manager /

Marketing

By end of Q3 Increase in

monthly near

miss stats

Failure to

comply with

legislation

Continue to

monitor

Continue to

conduct

compliance

audits

HSE Manager By end of Q4 Confirmation of

compliance

status in

management

review

Example: Risk Register

Tip 4 Workers and other Interested Parties

Action to be taken:

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‘Much more detail about considering the needs and expectations, then deciding whether these need to be addressed within the system.’

➢ Identify relevant Interested parties

➢ Determine their needs and expectations

➢ Consider any relevant legal requirements

Interested Party Needs & Expectations Related Legal / Other

Obligations

Shareholders Return on investment, profitability HSAWA 1974

Directors Business growth, product development HSAWA1974, Management of

H&S at work Regs

Managers Professional development, effective staff HSAWA1974, Management of

H&S at work Regs

Staff and their families Job security, training, promotion HSAWA1974, Management of

H&S at work Regs

Group Companies Partnerships, skills transfer, profitability Group OHS Policy and

Management Systems

Customers (Internal and external) and/or End Users

Quality product and service Contract H&S performance

targets

Suppliers of goods and services

Mutually beneficial supplier / client

relationships

Contractual terms

Regulators Compliance with all relevant UK laws,

permits and ACOP’s

All relevant UK OHS law

RIDDOR Reporting

Landlords Good long term diligent tenants, profit Lease agreement

Neighbours / Community Good CSR, local employment

opportunity

Noise Regs, CSR Policy

Financial institutions /

banks / lenders

Return on loans, profit, growth Terms of financial agreements

on loans

Local / National

Government

Growth, local investment All relevant UK laws

Tip 5 Operational planning and control

Action to be taken:

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‘More detailed requirements in relation to multi-employer workplaces, hierarchy of controls, management of change, outsourcing, procurement and contractors.’

➢ Consider: Where are the significant risks?

➢ Consider: What type of control is needed?

➢ Consider: What resources are needed?

Tip 6 Documented Information

Action to be taken:

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‘Replaces documents and records.’

➢ Create Health and Safety Policy, Procedures

➢ Document Risk Assessments

➢ Statutory, legal and ‘other’ requirements

Type Legal Compliance Obligation Purpose / Impact on OrganisationLink to Relevant

Guidance

Accident Reporting

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013

Requires employers to report accidents that incur over 7 days absence for employees and to report dangerous occurrences and stated diseases as listed by the HSE

HSE - RIDDOR

Confined Spaces The Confined Spaces Regulations 1997

A confined space is any space of an enclosed nature where there is a risk of death or serious injury from hazardous substances or dangerous conditions (e.g. lack of oxygen). The regulations require risk assessments to be undertaken for activities relating to working in confined spaces and a safe system of work to be implemented.

HSE - Confined Spaces

ConstructionThe Construction (Design and Management) Regulations 2015

The object of the CDM regs is to introduce a legal framework covering design, commissioning of work, and its planning and execution, which applies to all Production work likely to pose significant risks to workers and other parties. The process applies to all stages including concept, design, Production and final handover of the structure to the client or ‘end user’.

HSE - DSE

Consultation & Participation

The Health and Safety (Consultation with Employees) Regulations 1996

Requires non unionised businesses to consult with employees on matters affecting their health and safety, including changes to working practices and risk involvement in risk assessments and improvements in health and safety. A representative should be appointed to represent workers when raising any matters relating to health and safety

HSE - Consulting Workers on H&S

Display Screen Equipment

Health and Safety [Display Screen] Regulations 1992

Requires employers to carry out risk assessments for employees using display screen equipment either at the office or home workers

HSE - DSE

Other Requirements

Landlord lease agreement Any environmental or H&S conditions in the lease agreement N/A

Other Requirements

ACOP L8 - Legionnaires' disease. The control of legionella bacteria in water systems (Fourth Edition)

Requires organisations to manage the potential for the presence of legionella in water systems in cooling towers and in hot and cold water services.

HSE - Legionella

Example: Legal & Other Requirements Register

Purpose & Scope

• The purpose of this procedure is to outline the operational controls that relate to…

Responsibility & Authority

• The HSE Manager is the process owner

• All staff are responsible for complying with the requirements of this procedure

Procedure

• Step 1…

• Step 2…

• Step 3…

Supporting Documents

• Links to supporting documents and HSE Guidance

Example: OH&S Procedure Format

Tip 7 Incidents, non-conformity and corrective action

Action to be taken:

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‘More detailed process requirements and preventive action now replaced by risk approach.’

➢ Consider: How do you report H&S non-conformities and incidents?

➢ Consider: Proactive Actions to address risks and opportunities to avoid future non-conformities and incidents

Tip 8 Performance Evaluation

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‘Measurement of OH&S operations that can have an

impact on legal requirements, operational controls, OH&S

risks, opportunities & performance and progress towards

objectives.’

Action to be taken:

➢ Consider performance measures that are going to drive improvement

➢ Consider what needs to be done to enable monitoring/measurement of improvement i.e. training, incidents

Example: Monitoring & Measurement Plan

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What will be measured and

or monitored

Method for how this is

measured

Frequency of

measurement

Who

undertakes the

monitoring and

measurement

When will

the results

be analysed

and

evaluated

Who is responsible

for analysis

Number of Dangerous

Occurrences

Analysis of accident / near miss

reports

Weekly HSE Manager At end of each

quarter

HSE Manager

Number of Accidents

Analysis of accident / near miss

reports

Weekly HSE Manager At end of each

quarter

HSE Manager

Number of Incidents (Near

Misses) & Safety observations

Analysis of accident / near miss

reports

Weekly HSE Manager At end of each

quarter

HSE Manager

Results of OHS audits /

inspections

Analysis of inspection report

results

Quarterly HSE Manager At end of each

quarter

HSE Manager

Number of employees

receiving tool box talks

Analysis of TBT attendance

sheets

Quarterly HR Manager At end of each

quarter

HR Manager

Number of Improvement

Notices issuedAnalysis of HSE correspondence

Quarterly HSE Manager Management

Review

Management Team

Number of Prohibition notices

issuedAnalysis of HSE correspondence

Quarterly HSE Manager Management

Review

Management Team

Cost of Fees for InterventionAnalysis of HSE

correspondence

Annual HSE Manager Management

Review

Management Team

Tip 9 Management Review

Action to be taken:

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‘More detailed requirements relating to inputs and outputs of the review.’

➢ Consider: Health and safety – How do you check this?

1) Status of actions from previous management reviews;

2) Changes in external and internal issues that are relevant to the OH&S management system:

1) The needs and expectations of interested parties;

2) Legal requirements and other requirements;

3) The organization's risks and opportunities;

4) The extent to which the OH&S policy and the OH&S objectives have been met;

3) Information on the OH&S performance, including trends in:

1) Incidents, nonconformities, corrective actions and continual improvement;

2) Monitoring and measurement results;

3) Results of evaluation of compliance with legal and other requirements;

4) Internal and external audit results;

5) Consultation and participation of workers;

6) Risks and opportunities;

4) Adequacy of resources for maintaining the OH&S management system;

5) Relevant communication(s) with interested parties;

6) Opportunities for continual improvement.

Example Agenda

Tip 10 Participation and Consultation

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‘Enhanced requirements with regard to worker involvement

and consultation in relation to the establishment and

implementation of the OH&S Management System.’

Action to be taken:

➢ Review how you currently engage and consult with workers (i.e. risk assessment, awareness)

➢ Consider if anything needs to be done to improve communication / participation

Example: Communication Plan

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Interested Party What will be

communicated

When will this be

communicated

Who will we

communicate with

Communication

Method

Who Will communicate

from the company

ManagementManagement system

performanceBoard Meetings The board

Verbal

Management review

report

Head of Production

Board Complaints (Incoming) Board Meetings Clients Representative E-mail / Verbal Project Director(s)

Employees General Announcements Ad hoc All Staff E-mail / Presentation Directors

Clients

Products & services Ad hocClients Representative

Public

E-mail, Website,

Newsletter, SeminarsProject Director(s)

Proposals On Request Clients Representative E-mail Managing Director

Project progress Weekly / Monthly Clients Representative Phone CallProject Director(s) & Site

Manager

Feedback requests At end of project Clients Representative E-mail Project Director(s)

Providers of Goods

& Other External

Services

Product / service

requirements

Prior to placing order /

contract

Provider of the goods or

serviceE-mail / verbal Finance Director

Risk assessments On Start on site Contractors employees Verbal Site Manager

Company Policies Site Induction Contractors employees Verbal Site Manager

Certification Body Feedback Meetings, events CB representative Verbal / e-mail Head of Production

Professional Bodies CPD Annually Membership team E-mail / verbal Member of staff

Regulators

Breaches of compliance As issues arise See website E-mail / verbal Health & Safety Manager

RIDDOR reportable

accidents

At end of 7 day

absence or after

dangerous event

HSE HSE Website Health & Safety Manager

Landlord Building issues Ad hoc Landlord representative E-mail / verbal Directors

Media Press Releases Ad hoc Relevant media outlets E-mail Managing Director

Charities Charitable activities Ad hoc Charity Lead E-mail / Verbal HR Director

PublicPolicies

MarketingAd hoc All public Website Marketing / HR

About Us

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• Leading ISO Management System Consultants – Quality, Risk, Environment

• Specialists in Integrated Management Systems Consultancy

• Certified to ISO 9001:2015

• Approved and endorsed by Professional Bodies

• Award winning ISO projects

• 100% success rate

Blackmores

• ISO 9001 Quality Management

• ISO 10002 Customer Satisfaction

• BS 8477 Customer Service

• ISO 44001 Collaborative Business

• ISO 55001 Asset Management

• AS 9100 Aerospace

• TS 16949 Automotive

• ISO 45001 Health and Safety

• ISO 22301 Business Continuity

• ISO 27001 Information Security

• ISO 31000 Risk Management

• GDPR – BS 10012/ ISO 27701

• ISO 14001 Environmental

Management

• ISO 50001 Energy Management

• SA 8000 Social Accountability

• ISO 20400 Sustainable Procurement

• ESOS

• ISO 14064 GHG Emissions

• ISO 20121 Sustainable Events

RiskQuality Sustainability

Our Approach

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We keep it simple

We go above and beyond

We’re innovative thought leaders

We work as one team

ISO Support Plan

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• Management system review and updates

• Extensions to scope of certification

• Internal audits

• legal register updates

• H & S Risk Assessments

• Energy review

• Management review support

• Compliance evaluations

• Certification body audit support

1

2

3

4

Blackmores

5

ISO 45001 Gap Analysis

6

Context / SWOT / PESTLE

Legal Register

Develop Policies and Procedures

ISO 45001 Awareness Training (in-house and E-learning)

ISO 45001 Compliance Audit and Review

ISO 45001 Steps to Success

Dispelling myths and sharing tips for success to

improve your business with ISO Standards

Blackmores

Thank you for listening

Melanie Blackmore

T: +44 (0)1462 476145

E: melblackmore@blackmoresuk.com

W: www.blackmoresuk.com