ISM Handout 3June2014

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Transcript of ISM Handout 3June2014

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    Course Outline:

    SlNo.

    SessionNo.

    Topic / Area Covered Case Case details ChapterReading

    1 1-3 Introduction to InformationSystems: Functions and levelsof management, Framework for

    Information Systems, Stages of

    New Information Technology

    (IT) growth, Systems concepts,

    Systems and their

    environments, How a system

    works, Systems approach to

    problem solving, Transition to

    learning organization

    Dominos Text case:

    pp. 54-55

    Chapter 1&2

    2 4-5 Business process andInformation systems: Impactof IT, Reengineering of work,

    IT and Business processredesign, Management

    challenges

    IT infrastructure

    and Business

    process synergy at

    Meru Cabs

    IBSCDC

    OM0038

    Chapter 2

    3 6-7Global e-business andcollaboration: Types of IS(transaction processing,

    decision support, enterprise

    system, and e-business),

    Collaboration systems and

    tools, IS function

    Collaboration and

    Innovation at

    Procter & Gamble

    Text case:

    pp 77-79

    Chapter 2

    4 8-9IT infrastructure and

    emerging technologies: ITinfrastructure, Infrastructure

    components, Current hardware

    trends, Current software trends,

    Open source software, Cloud

    computing

    Salesforce.com:

    Cloud services gomainstream

    pp 209-211

    (Laudon)

    Chapter 5

    5 10-16Spreadsheet concepts:Overview of MS Excel, Insert,

    Delete, Clipboard, Font,

    Alignment, Editing, Name

    Manager, Open and Save files.

    Functions: Text functions,Date-time functions,

    Mathematical functions,

    Logical functions, Statistical

    functions. Financial functions

    (NPV, IRR, PMT), Lookup

    functions (Vlookup, Hlookup,

    Match and Index)

    Presentation: Sort, Filters,

    Problems andExercises

    Chapter 12

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    Charts.

    Decision Support (DSS)using Excel: what-if analysis,Goal seek, Scenario manager,

    Data tables, Pivot tables

    6 17-22 Database ManagementSystems (DBMS) using MS-Access: Data organization infile system, Database approach,

    Relational DBMS features,

    Data warehouses, Online

    analytical processing, Data and

    web mining. MS Access as

    DBMS tool: Tables, Data

    input, Query, Form, Report

    Problems andExercises

    Chapter 6

    7 23-24Business Intelligence (BI):Decision making and IS,

    Enterprise BI, Decision support

    for management levels

    Enhancing

    Decision making:

    Will NationalCounter Terrorism

    Centre get the bestdata?

    Text case:

    pp 490-492

    Chapter 12

    8 25-26Knowledge Management(KM): Knowledge landscape,Enterprise KM systems, KM

    Work systems, Intelligent

    techniques, Expert systems

    San FranciscoPublic Utilities

    Commissionpreserves expertisewith better KM

    Text case:

    pp 458-459

    Chapter 11

    9 27-28Building IS projects:Overview of systems

    development, Alternatesystems development

    approach, Application

    development for digital firm

    Bumrungrad'sHospital 2000

    InformationSystem

    (ICMR Vol

    V)

    Chapter 13

    10 29-30Enterprise applications:Enterprise systems, Supply

    chain management systems,

    Customer relationship

    management systems, Next-

    gen applications

    Unilever

    restructures itsSCM practices

    ICMR

    OPER/027

    Chapter 9

    11 31E-commerce: E-commerce

    and internet, Business models,Mobile e-commerce, Building

    website

    Amazon vs.Wallmart: WhichGiant will

    dominate E-Commerce?

    Text case:pp 421-423

    Chapter 10

    12 32 - 33Information Security: Systemvulnerability and abuse,

    Business value of security,

    Establishing a framework,

    Technologies and tools

    How secure is the

    cloud?

    Text case:

    pp 334-335

    Chapter 8

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    Expectations from Students:

    a.

    Students must report to the respective sessions well before the announced time. Latecomers will not be

    permitted to join the class after the scheduled time. If late, the attendance for that session will be marked as

    absent.

    b. Read the Case Study / material well prior to the class discussion. He/she is also expected to read the chapter

    indicated in the course plan as the faculty directs.c.

    In the class discussion student is expected to participate actively and contribute to individual and group

    learning. Evaluation is based on active participation.

    d. The participation has to be relevant and meaningful. Speaking for speaking sake will be counter-

    productive. Participation by just repeating a point made or picking on what someone has said will also be

    counter-productive.

    e. Evaluation is a continuous process at IBS. Every student needs to be aware of the timelines given in the

    section below. Absence from these evaluations will mean non awarding of marks in that particular

    component

    f. Wherever applicable, group assignments require each student to contribute to the group effort. This

    enhances group effectiveness and leads to greater appreciation of working in groups.

    g.

    Formal dressing is suggested for all students. Do not roam in the academic area/ attend classes in chappals /

    shorts / informal t shirts

    h. Students are expected to show high regard and appreciation for class discipline and desist from using

    mobile phones. This disturbs the class ambience and unnecessarily diverts attention of other students as

    well as the faculty member. To avoid these, mobile phones should be switched off inside the classroom.

    i.

    I have given a scheduled consultation hour. Utilize this time to meet me and clarify doubts if any, seek

    explanations and get mentored if needed.

    j. Attendance is compulsory in all sessions. However refer to guidelines in your academic handbook for

    exceptions.

    Honour Code:

    Unfair practices in tests and plagiarism in assignments / project work will straight away entail a

    ZERO to all involved parties. It is not relevant for me to know the source and destination of

    plagiarism.

    Class Organization

    Class Representative

    Two among you will be elected / selected by consensus as Class Representative for the ISM course.

    S/he will be responsible for class room arrangements, dealing with academic office, for

    communicating information from me to the class and also to collect all assignments / project works

    and deliver them to me.

    Class Discipline

    Students must have their name plates on the desk.Use of mobile phones is strictly prohibited in the class.

    Students are free to ask questions/doubts/clarifications in the class on topics under discussion.

    For other doubts, they should meet me in my office during consulting hours.

    Students should bring laptop during Excel and MS-Access Sessions.

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    Evaluation Timelines

    Keeping in line with continuous evaluation at IBS the following schedules have been drawn. Students are

    expected to go through the dates / sessions mentioned and prepare accordingly.

    Component Component

    Number

    Expected slot / due

    date

    Marks declaration by Weightage

    Class

    Participation

    1 Session 11 Session 12 10

    Class

    Participation

    2 Session 22 Session 23 10

    Class

    Participation

    3 Session 30 Session 31 10

    Non Class

    Participation

    1 Session 8 Session 9 10

    Non class

    participation

    2 Session 16 Session 17 10

    Non Class

    Participation

    3 Session 28 Session 29 10

    End exam At the end of the semester 40

    Total 100

    Performance till Midterm will be announced by end of session No. 16 in each course which means each

    student will know his / her performance in one CP and two NCPs. The final result will be declared after

    the end examinations. Before the student takes the end examination he / she will be aware of the progress

    in each course up to an extent of 60 marks. Students not taking the evaluation according to the timelines

    mentioned above will not be given another opportunity excepting in rare circumstances of extreme illness

    or hospitalization.

    Brief profile of the Faculty Member

    Dr. N.Jigeesh, M.Sc., MBA, Ph.D (Physics), Ph.D. (Management Science) working as Associatet Professor

    & Area Coordinator, Dept. of Operations & Systems, IBS-Hyderabad.

    Above 25 years of experience in both Industry and Academia. The experience involves

    Administration/Management, Teaching and Research.Published several papers in both International and National Journals and in Conferences as well.

    Taught subjects of Project Management, Information Systems for Managers, Enterprise-wide Systems for

    Managers, DBMS, Data Mining & Data Warehousing, e-Business, Business Intelligence & Business

    Analytics, etc.

    His research interests include Project Management, Knowledge Management, SCM, ERP, etc.