ISD Mission

To promote scientific and technical information usage among KISR researchers and the public.

ISD Main Functions

1. Content management and digital preservation.2. Current awareness and literature searching. 3. Resource development.4. Reference and document delivery5. Collection organization and access

management. 6. Participate in R&D projects7. Marketing and awareness8. User training and manpower development.

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Web Content Management

Preserving intellectual resources through digital media.

Building databases (such as Oceanographic database, Bubyan colleciton, KISR publications, GESR)

Electronic copies of publications (ISD, Mishref Disaster Committee)

Kuwait Digital S&T Repository

Digital Preservation

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Current Awareness

Keeping users updated about the latest developments in their fields

Building user profiles Online updates CAS page on iPortal Bulletin boards

Email announcementsRSSPublisher alertsRefAware

Current Awareness

S8.1 PERFORM CURRENT AWARENESS

Legend: Sub-Process ActivityDecision/ Condition Input commentOff-Page Reference

1 End point

START

S8.1.4Communicate relevant

library resources

S8.1.1User Profile Exist?

S8.1.2Maintain User Profile

NO YES

Engagement includes attending regular research team meetings, relevant research seminars and

workshops

S8.1.3Determine useful resources

Client’s need to be updated on their field of research and resources

available

S8.1.1Create User Profile

S8.1.8Engage with client

S8.1.6 Scan electronic alerts & journal titles

S8.1.7 Communicate relevant titles

S8.1.8Update user profile?

YES

S8.1.9Perform annual feedback

meeting

NO

User profiles are available to KISR researchers and includes areas of interest, relevant journal titles they should be updated at least

annually

S8.

3 M

anag

e &

E

nhan

ce

Col

lect

ion

S8.1.3Are resources

available?

YES

NO

Create resource request

S8.1.5 Identify Training Needs

S8.7 Train U

sers

S8.2

Literature S

urvey

Feedback session performed one-on-one to

determine how current awareness service can be

improved

Literature Searching

Identifying information resources on specific topic based on user requests.

NSTIC book collection KISR reports collection Bibliographic and full text databases Web surfing

Literature Searching

8.8 Document Delivery

Legend: Sub-Process ActivityDecision/ Condition Input commentOff-Page Reference

1 End point

S8.2 Perform Literature Survey

S8.

1 C

urre

nt

Aw

aren

ess

Literature Survey Request

Resources may be available through inter-

library loans and document delivery, as well as in the

Library’s collections

Identify search strategy

Perform literature search

Feed back search results and search strategy

Can the search be improved?

YES

NO

Monitor delivery of items

Identify items for delivery

Update user profile

Does KISR hold item in collection?

YES

NOIs item available from document delivery?

Is item available through inter-library

loan?

S8.8 Document Delivery

YES YES

NO

NO

S8.3 Manage & Enhance Collection

Create resource request

Literature survey is user initiated electronically or in

person

Consider buying for library’s collection?

NO

NO YES

END

START

Start survey form

Agree search requirements

Are customer’s requirements clear?

Seek clarification

Fill-in survey form

Agree completion date

YES

NO

Update survey form

Update survey form

Conduct debriefing session

Are all items delivered?

END

YES

NO

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Building and enhancing quality and quantity of information resources that support R&D activities at KISR.

Collection development committee Statistics Resource evaluation

Resource Development

TSD and ISD information professionals

• User feedback surveys• Vendor usage statistics

• Literature review• Database trials• Vendor orientations

Resource DevelopmentS8.3 MANAGE AND ENHANCE COLLECTIONS

Legend: Sub-Process ActivityDecision/ Condition Input commentOff-Page Reference

1 End point

S8.1 Current

Awareness

Perform inventory of existing resources

Map inventory vs. usership

S8.5.1 Circulation

Add to prospective resource log

Compare library collections to KISR research plans

Does a planned area of research need new

resources?

Resource request

Are alternative resources available

Is resource critical to delivery

Log in acquisition system

Prioritise resources to buy

Select resources for purchasing

Identify new resources required

KISR research strategy

YES

YES

NO

NO

YES

END

NO

YES

S8.6

Purchasing

Resources may be available through inter-

library loans and document delivery, as well as in the

Library’s collections

S8.

2 Li

tera

ture

su

rvey

S8.

1 Li

tera

ture

su

rvey

S8.

1 C

urre

nt

Aw

aren

ess

ENDNO

Government science and technology plans

Library consortium members’ collections (KU

and PAAET)

Collect usage statistics

Are there resources we could eliminate or

replace?

Are there areas to improve the collection?

YES

NO

START 3

START 1

START 2 S8.4 Information Resources

Organisation

Create correction request

Prospective resources evaluated based on:

number of potential users, gap with current collection,

cost

Interlibrary Loan

Marine & Fisheries library (gift & exchange program)

Free resources on the web

Special needs collection (just started)

Kuwait National Consortium

Resource Development Initiatives

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Reference

Enhance reference collection (electronic and printed)

Conduct orientations to visitors “As a Librarian” online form Reference webpage

Document Delivery

Provide copies of documents NSTIC collection Local libraries British Lending Library

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Collection Organization

Book and journal display area (HQ and MFD)

Journal back issue storage and retrieval Reference collection display (HQ and MFD)

Newspapers reading area

Access Management

Circulation services (HQ and MFD)

User workstations

Remote access

• 4 workstations in HQ• 2 workstations in MFD• Reading carrels

• ScienceDirect/Scopus • Athens/ Visualizer/

Acknowledge (under study)• Web access (iPortal)

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Research Projects

Information liaisons participate in R&D projects as task leaders or team members in information related tasks.

Participate in PRM for all R&D projects Oceanographic Database Kuwait Water Code “My Diet” book (غذائي) Bubyan Environmental Assessment

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

Marketing and Awareness

Promoting awareness about NSTIC resources and services.

Public Awareness: Participate in local and regional events in

information fields Participate in KISR organized scientific

conferences Distribute promotional materials (brochures,

posters, booklets, give aways..)

• InfoBiz/ InfoConnect

• GIS day

• Academic Libraries Day

• Local and regional conferences

• Lectures in local organizations

• Bibliographies and source guides

• Organizing committees

• NSTIC booth

KISR Staff Awareness:

NSTIC Open Day Conduct divisional/ departmental

presentations Organize seminars and presentations by

ISD staff and/or vendors Notify users about latest additions

Marketing and Awareness

ISD Main Functions

1. Content management and digital preservation.

2. Current awareness and literature searching.

3. Resource development.

4. Reference and document delivery

5. Collection organization and access management.

6. Participate in R&D projects

7. Marketing and awareness

8. User training and manpower development.

User Training

Enhancing information retrieval skills for users.

Induction programs On the Job training In-house training User guides and online tutorials

User Training & Manpower Development

Legend: Sub-Process ActivityDecision/ Condition Input commentOff-Page Reference

1 End point

S8.9.2 Conduct Training

Receive request for training

Does it fit with training plan?

NO

YES

Give training

Allocate resources

Create training plan

END

Collect feedback

Conduct feedback and lessons learned session

Is training request clear?

YES

NO

Request further information

START

Manpower Development

Enhancing professional skills of information specialists and librarians.

NSTIC staff training

Professionals and student training

• Vendor training/ demos• Webinars • Snippet sessions• In-house and local training• Abroad training

• Kuwait University

• PAAET

• Local ministries and authorities

Final Notes

ISD works closely with other departments at NSTIC (TSD and SDD) to achieve it’s objectives.

Activities conducted by ISD staff change with changes within the organization and technology.

ISD staff needs the support of KISR management in terms of acknowledgement and opportunities.