Is technology the real game changer?
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Transcript of Is technology the real game changer?
TECHNOLOGY
MAR 2015
Insatiable
appetite to stay
connected.
Our ingenious
ways to make
everything
cheap.
3 billion people
connected to
internet
15 billion
connected
devices
Cisco
Past
•Desktop
Present
•Mobile
Future
• ?
CES 2015
3,600
exhibitors
170,000
participants
5,550
marketing
professionals
Let’s
break it down.
Tired of
printing iPhone
cases?
From
Big Brother to Big Mother.
Drones get wearable.
Get scientific with food.
Everyone can
have a green hand.
Virtual
Assistant gets physical.
No less than 15,000
innovative products
on display
Let’s break it down
some more.
Augmented Reality
Virtual Reality
Virtual Assistant
Sensors Robotics
Augmented Reality
ALWAYS-ON
EXPERIENCE.
VIRTUAL REALITY
Virtual Reality
bought
Oculus for
$2Bil
Not just for
geeks and
gamers.
QANTAS &
SAMSUNG UNVEIL
VIRTUAL REALITY
EXPERIENCE FOR
TRAVELLERS
QANTAS &
SAMSUNG UNVEIL
VIRTUAL REALITY
EXPERIENCE FOR
TRAVELLERS
The reality of
Virtual Reality is that it is already
here.
IMMERSIVE
EXPERIENCE.
Robotics
Almost 500 UK
companies have
permits to
operate drones
commercially.
MEGAFON
TELCOM USING
ROBOTICS TO
BRING IDEAS TO
LIFE.
195% better than
human
copywriter.
Citi and AmEx
invested $21mil in
computer-crafted
messaging.
ON-DEMAND
EXPERIENCE.
Virtual Assistant
• APPLE
• MICROSOFT
• SAMSUNG
• BLACKBERRY
DOM makes it
easy to order
pizza.
Virtual assistant is
coming to a living
room near you.
Jibo and his
peers will start
shaping how
people shop.
PERSONALISED
EXPERIENCE.
Sensors, sensors everywhere
Small enough go
onto contact
lenses.
Google paid
$3.2bil not for a
thermostat but for
the data it will
collect.
Data is getting
more personal.
Not about what
can be collectedbut what can be
forecasted.
The power of
prediction.
SMARTER EXPERIENCE.
We live in an
experience
economy.
80% agree overall experience
is #1 factor in whether they
purchase a product or service.
Jack Morton Worldwide
71% of Millennials agreed that
"I'd rather tell people about
something I've done than
something I've got".
The DRUM Report – 16-34
Consumers value
experience.
Technology has
the ability to
bring it all
together.
So is technology
the real
game-changer?
Technology is
simply an enabler of
better experiences.
Better
customer-
service
experience
Better
product
experience
Better brand
experience
Past
•Desktop
Present
•Mobile
• Tech
Future
• ?
I AM HERE
WITH YOU.
70% - NOW
20% - NEW
10% - NEXT
Test and learn
with select few.
INSIGHTS.
IDEAS.
RESULTS.
Must be a
guided-missile.
Ideas before
technology.
THANK YOU.
1. INSIGHTS
2. MOBILE
3. DATA
• Travel
• Concerts
• Events