Is Generational Bias Poisoning Your Company Culture?
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Transcript of Is Generational Bias Poisoning Your Company Culture?
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Is Generational Bias Poisoning Your Company Culture?
![Page 2: Is Generational Bias Poisoning Your Company Culture?](https://reader036.fdocuments.in/reader036/viewer/2022070516/587347511a28abf21b8b84c7/html5/thumbnails/2.jpg)
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Insight from our June 28, 2016 #ICMIchat
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Q: What are some common negative stereotypes about
millennials?
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Negative Bias Towards Millennials
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Q: What are some common negative stereotypes about baby
boomers?
![Page 7: Is Generational Bias Poisoning Your Company Culture?](https://reader036.fdocuments.in/reader036/viewer/2022070516/587347511a28abf21b8b84c7/html5/thumbnails/7.jpg)
© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Negative Bias Towards Baby Boomers
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Q: How does generational bias impact team productivity &
morale?
![Page 9: Is Generational Bias Poisoning Your Company Culture?](https://reader036.fdocuments.in/reader036/viewer/2022070516/587347511a28abf21b8b84c7/html5/thumbnails/9.jpg)
© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
The Impact of Generational Bias
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Q: What are some ways managers can be proactive & prevent generational bias at work?
![Page 11: Is Generational Bias Poisoning Your Company Culture?](https://reader036.fdocuments.in/reader036/viewer/2022070516/587347511a28abf21b8b84c7/html5/thumbnails/11.jpg)
© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Preventing Generational Bias
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Q: What’s the best way to embrace generational differences for the good of the organization?
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Embracing Generational Differences
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Q: What are the things that truly motivate employees, regardless of
generation?
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Finding Common Ground: Employee Motivation
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
Join us Next Time!
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© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177
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