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Is big better? - FIDICfidic.org/sites/default/files/FIDIC_WS_4_Klaus_Ostenfeldt.pdf · 2 23-Sep-04...
Transcript of Is big better? - FIDICfidic.org/sites/default/files/FIDIC_WS_4_Klaus_Ostenfeldt.pdf · 2 23-Sep-04...
123-Sep-04 FIDIC WS4: Is big bettes? Sep 2004
# COWI PowerPoint design manual
Is big better?
FIDIC annual conference
Copenhagen 12-16 september 2004
Workshop 4
Presentation by
Klaus Ostenfeld, President, CEO,
COWI, Denmark
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Is big better?Introduction
� Is big better? A question of intrigue complexity. What do we mean by big ? Is big a matter of turnover, number of employees, geographical markets or diversity of business areas ?
� Is big necessary? For big companies new market possibilities arises. Big complex projects requires big and robust consultancies.
� Is big enough? Investigations suggests that big is to no good unless growth is followed by synergy in the market and integration of business system between business units across borders. How important is this precondition?
� What drives the growth? Growth drivers are many and may often be correlated. What are the important drivers ?
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Is big better ?Agenda: Issues on size
� History on size and profit
� What are the growth drivers?
� On profitability
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Increase in total output of economy (EU-12) and FIDIC (EU-12) turnover
from 1991 to 2001
99%
77%
0%
20%
40%
60%
80%
100%
120%
Total output from economiesin EU-12 countries
Total turnover in FIDICin EU-12 countries
Incr
ease
in %
History on size and profit:I: Consulting business vs. European economy
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History on size and profit:II: Company cases: SizeHistory on size and profit:II: Company cases: Size
Sourc
es:
6 c
ompan
ies,
AM
AD
EU
S d
atab
ase
(en)
+ G
reen
(da)
+ a
nnualr
eport
s, 1
993-2
004
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
Year
Num
ber
of e
mplo
yees
WS Atkins plc
Mott MacDonald Group
ARUP Group
WSP Group plc
Rambøll Group
COWI Group
ScanRail & BowardComputer Service
BenhamCompanies+ deal withTelekomSouth Africa
McCarthy & Partners, Lambert Smith Hampton, Richard LongAssociates & Yeoman & Edwards
Goes public. Faithful & Gould + subsidiary Atmos + British Rail assests
The KilliamGroup + HatchMottMacDonaldInc, HatchMottMacDonaldLimited & DalalMottMacDonaldPrivate Limited
Jacobson and Widmark
Graham Consulting Group + HJT, WEVS, MBS + Cantor Seinuk, Flack & Kurtz, Mitchell, McFarlane, Brentnall and Partners
Kampsax, ETC & Interconsult
Scandiaconsult
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History on size and profit:II: Company cases: ProfitHistory on size and profit:II: Company cases: Profit
-8%-6%-4%-2%0%2%4%6%8%
10%12%
1993
1995
1997
1999
2001
2003
Year
EB
IT-r
ate
WS Atkins plc
Mott MacDonald Group
ARUP Group
WSP Group plc
Rambøll Group
COWI Group
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History on size and profit:III: EBIT-rate vs. size
-8%
-6%
-4%
-2%
0%
2%
4%
6%
8%
10%
12%
0 2000 4000 6000 8000 10000 12000 14000 16000 18000
No. Employees
EB
IT-r
ate
Sources: 6 companies, AMADEUS database (en) + Green (da) + annual reports, 1993-2004
Conclusion:
No significant relationship between EBIT-rate and size in the 6 companies
Hypothesis:
Either increased EBIT is eaten by new investments (e.g. acquisitions) or companies do not harvest economy of size
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History on size and profit:IV: EBIT-rate for the consulting industry; example: Denmark
Source: F.R.I, 2004
EB
IT-r
ate
Interpretation:Mature industry with high level of competition on standardised services.
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Growth drivers:I: Stages of evolution
Strategicchoice
&Point of no
return
Possiblefailure!
No. employees
Time
50-100
200-300
Founderscompany
Business system necessary
Waiting for takeover?
Partnerscompany
Hypothesis:
Choose between
1. big and multi-disciplinary
2. Small and specialised
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Growth drivers:II: Growth strategiesGrowth drivers:II: Growth strategies
Controlled growth => min. risc
Robust company culture
New markets difficult
Expensive to buildbusiness systems from scratch
Organic growth
Quick access to new markets & technologies
‘Cheap’ takeover of strong brands
Heavy investments
Integration difficult
Variety of brands
Still waiting for synergy?
Mergers &acquisitions
OpportunitiesChallenges
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Growth drivers:III: It’s all about knowledge
1. Desire to diversify
– Total consultancy, ability to solve big multi-disciplinary projects, easier quality control & interface check, single point of responsibilities, differentiation against competitors, sharing of brand etc
2. Critical mass in professional disciplines
– Ensure professional development, attractive workplaces, ability to acquire professional cutting edge tools
3. New geographical markets
– Access to new markets, robustness
4. Reduce competition through dominance
– Minimizing price competition, easier sale of related/additionel services, volume as dominator, snowball effect
5. Cost cutting through economies of scale
– Sharing business system, sharing expensive technology, professional management, use of technological development in society
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Growth drivers:IV: Big/global vs. small/local
� Advantages for different company sizes
– Small companies: Often have local advantages
– Big companies: In position to have global activities and manage big projects
� Big vs. Small externally, e.g. COWI strategy:
– RML services: Multi disciplinary, close to market
– ISL services: Top specialities, global
� Big vs. Small internally, e.g. COWI organisation
– Decentralized autonomy through shared values
– Centralized management on key issues, e.g. strategy, business system, brand etc
� Think global, act local: all projects are local by nature
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Growth drivers:V: Economies of scale – A management challenge
“There appears to be no clear evidence that traditional economies of scale exist in professional service firms where the primary strategic resource is the competence of the individual professionals.”
“Strategic management of professional service firms”, Bente Løwendahl, 1997
Cost
/u
nit
Size
Production + Sale + administration
Coordination
Total
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On profitability::I: Profit through global integration
1. Global integration necessary for profitability; meaning cross border transfer of operational resources within the company; e.g. staff, project components or project solutions
2. Multinational expansion as basis for global integration should primarily occur through organic growthrather than acquisitions.
3. Global integration is particularly beneficial when it is driven by the desire to leverage specialised skills.
4. Usually better profit on home market projects than projects abroad
5. 1+4 => Globally integrated business with local roots are optimal
Source for bullet 1-3 and figure: Study of the relationship between global integration and performance in multinational professional engineering companies, Research report, University of Western Australia, 2003.Source for bullet 4: Effektiv planlægning og projektering, Internal analysis, COWI, 1998
Multi nationality
Global
integration
Organic
Growth rate
Profitability
0,39
0,46
0,32
0,02
Numbers: Correlation strength
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On profitability:II: The knowledge proposition
� Consultancy is about putting knowledge into action
� Present challenges
– Strategy integrating knowledge management into business
– Innovation and knowledge creation
– Sharing knowledge: best practices, who’s who and who knows what
– Interaction between people and business system
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On profitability:III: The organisational challenge
� Transition from (A) mother + daughters to (B) corporate network
� Both way benefits when integrating new companies (C)
� Keeping the organisation coordinated at reasonable cost
� Focus while still diversified
� Geographical and cultural differences; e.g. language
� Economy of scales require investments
A
B
C
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On profitability:IV: Profits vs. size, COWI projects
0,00
0,10
0,20
0,30
0,40
0,50
(10,000-1mio)
(1-3 mio) (3-5 mio) (5-10 mio) (>10 mio)
Project fee size (DKK)
(Co
ntr
ibu
tio
n m
arg
in)/
fee
1994/95
1995/96
1996/97
1997/98
Source: Effektiv planlægning og projektering, Internal analysis, COWI, 1998
The project: A business in the business:
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On profitability:V: Some remarks on profit from projects
1 2 3
Project turnover
Profitability
OK
Difficult/Risky
OK
Profit
AdvancedVery high> 253
CriticalHigh5-252
Simple/noLow1-51
Tools/planningComplexityNo. peopleProject size
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On profitability:IV: Economies of scale – only if you..
� Develop unique tools or products: methods, software, databases models …
� Share investments in
– Business system
– Technology
– Brand and marketing
� Ease networking and informal team building
� Fine tune the sales process and business intelligence
� Share management resources and ensure quick decision making
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Is big better?Key question: Will the growth continue?
1. Why is it attractive to be a big consulting company? Please set priorities for – prestige, – profitability, – professional quality, – attractiveness for new employees, – capabilities, – customer relations
2. Investigations suggests that it is expensive to run a diversified big company. How do we maintain profitability when expanding?
3. Will the competition encourage outsourcing of services to low cost countries? If so, how will the company be influenced in terms of – quality, – company culture – customer relations?
4. Will integrated company structures prevail, or will the big firms be subdivided into independent, even sometimes competing, profit centres? What are the critical indicators for subdividing the big firm?
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Is big better?Workshop discussion
� 25 min. Is big better? / Presentation by Klaus H. Ostenfeld
� 10 min. Recap on questions.
� 15 min. Discussions in trios - each concentrating on one question.
� 40 min. Plenary discussion of each question.