iQor Transportation 032315

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SERVICExOVERVIEW VisitxiQor7comxforxmorexinformationxaboutxiQorxAftermarketxServices iQor Capabilities and Results GlobalxResultsxDrivenxbyxExperience0xTechnologyxandxPeople Transportation Services 4xofxthexTopx5xTransportationxCompaniesxusexiQorxTransportationxServices Unmatched capabilities7 unparalled resultsL Transportation0dedicated associates and centers7 ensuring the people working your accounts have the experience to drive resultsL The Synergy Workstation™ accommodating tracking of accounts at the PRO or bill level7 so that one disputed item does not hold up payment on multiple7 non0disputed accountsL Accounts are grouped to maximize collector efficiency’ root0cause analysis improves issue resolutionL Multiple offices in Canada7 Hong Kong and Mexico7 as well as collection capabilities in FQD countries7 providing you with one source for your international needsL Customers from LTL7 TL7 Package and Express Delivery7 Rail7 Air Cargo7 Ocean Freight7 Logistics Providers and Supply Chain ManagersL A full spectrum of services provided – invoicing services7 printEmail and electronic payment7 third party collections7 attorney collections7 collection demand letters7 first party or BPO CoutsourcingH servicing and bankruptcy recovery including preference payments defenseL Double to triple the productivity rates as iQor management7 training and technology accelerate production levelsL Reporting and Root Cause Analysis – iQor tracks and reports on disputes including pricing and billing7 rating and classification7 W;R7 cash application7 and L;D issuesL Transportationxisxaxcompetitive0xcost%pressuredxindustry0xwherexeveryxdollarxcollectedxcounts7xiQorxhasx helpedxtransportationxcompaniesxreducexbadxdebtxbyx50g0xandxaccountsxreceivablexbyx70g0xbeatingxour competitors’xperformancextimexandxtimexagain7 About iQor iQor Transportation Services7 through its acquired collection division7 Receivable Management Services CRMSH7 is a founding associate member and sponsor of the Transportation Revenue Management Group CTRMGHL Formerly Receivable Management Services7 iQor is a recognized leader in OTC Business Process Outsourcing including first party receivables management7 invoicing7 cash application and credit card chargeback processing7 as well as receivable recovery through third party and attorney collections and bankruptcy servicesL As the former collection division of Dun and Bradstreet7 iQor Transportation Services has been turning cash into cash flow for some of the globe’s most prominent commercial businesses for over F(D yearsL Put iQor to work for youP

Transcript of iQor Transportation 032315

Page 1: iQor Transportation 032315

SERVICExOVERVIEW

VisitxiQor7comxforxmorexinformationxaboutxiQorxAftermarketxServices

iQor Capabilities and Results

GlobalxResultsxDrivenxbyxExperience0xTechnologyxandxPeopleTransportation Services

4xofxthexTopx5xTransportationxCompaniesxusexiQorxTransportationxServices

Unmatchedfcapabilities7funparalledfresultsL

fffffTransportation0dedicatedfassociatesfandfcenters7fensuringffffffthefpeoplefworkingfyourfaccountsfhavefthefexperienceftoffffffdrivefresultsLffffffThefSynergyfWorkstation™faccommodatingftrackingfofffffffaccountsfatfthefPROforfbillflevel7fsofthatfonefdisputedfitemffffffdoesfnotfholdfupfpaymentfonfmultiple7fnon0disputedffffffaccountsLfAccountsfarefgroupedftofmaximizefcollectorffffffefficiency’froot0causefanalysisfimprovesfissuefresolutionL

fffffMultiplefofficesfinfCanada7fHongfKongfandfMexico7fasfwellffffffasfcollectionfcapabilitiesfinfFQDfcountries7fprovidingfyouffffffwithfonefsourcefforfyourfinternationalfneedsL

fffffCustomersffromfLTL7fTL7fPackagefandfExpressfDelivery7ffffffRail7fAirfCargo7fOceanfFreight7fLogisticsfProvidersfandffffffSupplyfChainfManagersL

fffffAffullfspectrumfoffservicesfprovidedf–finvoicingfservices7ffffffprintEmailfandfelectronicfpayment7fthirdfpartyfcollections7ffffffattorneyfcollections7fcollectionfdemandfletters7ffirstfpartyfffffforfBPOfCoutsourcingHfservicingfandfbankruptcyfrecoveryffffffincludingfpreferencefpaymentsfdefenseL

fffffDoubleftoftriplefthefproductivityfratesfasfiQorfmanagement7fffffftrainingfandftechnologyfacceleratefproductionflevelsL

fffffReportingfandfRootfCausefAnalysisf–fiQorftracksfandffffffreportsfonfdisputesfincludingfpricingfandfbilling7fratingfandffffffclassification7fW;R7fcashfapplication7fandfL;DfissuesL

Transportationxisxaxcompetitive0xcost%pressuredxindustry0xwherexeveryxdollarxcollectedxcounts7xiQorxhasx

helpedxtransportationxcompaniesxreducexbadxdebtxbyx50g0xandxaccountsxreceivablexbyx70g0xbeatingxour

competitors’xperformancextimexandxtimexagain7

About iQor

iQorfTransportationfServices7fthroughfitsfacquiredfcollectionfdivision7fReceivablefManagementfServicesfCRMSH7fisfaffoundingfassociatefmemberfandfsponsorfoffthefTransportationfRevenuefManagementfGroupfCTRMGHL

FormerlyfReceivablefManagementfServices7fiQorfisfafrecognizedfleaderfinfOTCfBusinessfProcessfOutsourcingfincludingffirstfpartyfreceivablesfmanagement7finvoicing7fcashfapplicationfandfcreditfcardfchargebackfprocessing7fasfwellfasfreceivablefrecoveryfthroughfthirdfpartyfandfattorneyfcollectionsfandfbankruptcyfservicesLfAsfthefformerfcollectionfdivisionfoffDunfandfBradstreet7fiQorfTransportationfServicesfhasfbeenfturningfcashfintofcashfflowfforfsomefoffthefglobe’sfmostfprominentfcommercialfbusinessesfforfoverfF(DfyearsLffPutfiQorftofworkfforfyouP

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SERVICEaOVERVIEW

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Timothy6OBDonovan

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TimothyCOdonovan@iQorCcom

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