IPT Test Plan-proposal

GM Thailand Rayong

CIPT ACCEPTANCE TEST PLAN

Date Version Comments Author Ronaldo Romero

Revision History

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1. INTRODUCTION

This acceptance test plan verifies the major functionality of the Cisco IPT system and provided customer with acceptance criteria for the installed Cisco IPT.

AT&T executes the Acceptance Test Plan (ATP) with necessary assistance provided by Siemens personnel. This document provides acceptance criteria. Note that this plan is not an exhaustive test plan; however, it is sufficiently validates all basic operations and services to the extent that a customer can accept delivery of the system.

2. SYSTEM ARCHITECTURE

Desc:

Ver. Date:Date: 02-06-08 V2 5

AT&T, Cisco, & Global PFCN Team

Engineer /Cisco Engineer Dominic Gura / Mason Nassar

AT&T PM: TBD

AT&T Voice Architect: Don Connery & Dave PaquetRayong, Thailand– IP Physical AT&T Site ID: XXXXX

Version:

Rayong R5 Office Building, PBX Room

Rayong R5 Office Building, Computer Room

Relay Rack D108

VG224

RED Phone

To plant floor analog phones via voice cable

plant

To plant floor analog phones via voice cable

plant

Relay Rack C105

Core1

3750-R5

VG224

MDF

PSTN Gateway Cisco 3845

Carrier Demarc

E1

TOT

RED Phone

Fax

Fax

TT&T

CAT

TOT

1MB AnalogTOT for

ROH

RJ21

RJ2

1

E1 RJ48C to BNC Converter x 7 and 14 Barrel connectors

Cat-5e

Cat-5e

Cat-5e

Cat-5e

RJ21 or

KronCat-5e

Cat-5e

Rack Units 32-33

Rack Units 28-30

Rack Units TBD

Rack Units TBD

gmcthapdra01vs01

Siemens HiPath

RJ4

8C

Coax

Coax

Coax

CoaxCoaxCoaxCoax

RJ11RJ11RJ11

RJ11RJ11RJ11 RJ11

RJ48CRJ48CRJ48C

RJ48CRJ48C

11.84.32.34 G0/0

11.84.32.50 G0/1

MCS-7835-H2-IPC1

E0

E1

Ethernet ports are NIC Teamed11.84.32.4

4 x Analog 1MB from TOT in a hunt group if possible

Inter-PBX Tie-Line E1 Q.SIG

TOT can not BOND the 4 x E1's and DIDs together. Causes resiliency issues

RJ21 or

Kron

PSTN

These 1 MBs to be ordered with local service only. No long distance ability should be provisioned

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1.0 Hardware and Software Acceptance Testing

Hardware testing

1.1.0 CALL MANAGER-5.1

Test Number Test Name

1.1.1 Visual Survey Test

Test DescriptionPerform physical survey of CCM Cabinet and cabling.Test Requirement Requirement TraceabilityVerify conditions in the test description are met.

Test Description Pass / FailTest Procedure Verify cabling has been properly terminated.

Verify cabling are organized.Verify cable tagging has been done properly end to end.Verify equipment grounding has been installed and equipment is properly bonded. (note: do not use grounding from power grid).Verify cabinet is properly leveled in the floor and grounded.Verify CCM equipment is properly installed inside the cabinet with taggingVerify CCM equipment is secured inside the cabinet.

Test Exit Criteria – Expected Results

All the above verifications are completed and no abnormal conditions are detected.

AT&T Tester: Contractor Representative: Date:


1.1.2 Power Feed Test

Test DescriptionThis test will ensure that after the switch A and B-side power is capable of sustaining switch operation.Test Requirement Requirement TraceabilityUnits power up and shows no abnormal 220 VAC alarms.

Test Description Pass / FailTest Procedure Verify that both A & B power 220 VAC service LEDs are green on

the front panel.Verify that CUCM operation is still in service when removing A or B 220VAC power.


Normal Service LEDs are in green.


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1.1.3 UPS Power Feed Test

Test DescriptionThis test will ensure that the UPS power is capable of sustaining switch operation.Test Requirement Requirement TraceabilityUnits power up and shows no abnormal 220 VAC alarms.

Test Description Pass / FailTest Procedure Verify that both A & B power 220 VAC service LEDs are green on

the front panel.Verify that UPS takes over when removing the building assigned AC power. Verify that the CUCM operation is not affected.Call Manager servers and Voice Gateways are still up and running.(On net and Off net calls are still working)Verify that the UPS is generating a power failure alarm. Restore the building assigned AC power.Verify that the CUCM operation is still normal.


Normal Service LEDs are green.UPS will generate an AC power failure alarm.IPT calls are still operational.


CCM EQUIPMENT


1.2.1 MCS7835H2-K9-CMA2 Hardware testing

Test DescriptionUnits power up and shows no abnormal visible alarms.Test Requirement Requirement TraceabilityNo Alarms

Test Description Pass / FailTest Procedure Verify there are not any unaccounted-for odors or visual effects.

Verify placements of Modules are inserted properly.Verify that the server is secured inside the cabinetCheck for visible alarms.Verify that all required accessories are in placed (mouse, keyboard, monitor).Check for proper labeling (Host name, server type, IP address)


Units pass POST (Power On Self Test)Units shows no abnormal visible alarms.


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1.2.2 Cisco3845-SRST/K9 Hardware testing


Test Description Pass / FailTest Procedure Verify there are not any unaccounted-for odors or visual effects.

Verify placements of Modules are inserted properly.Check for visible alarms.Check for proper labeling (Computer name, Cluster type, IP address)


Units pass POSTUnits shows no abnormal visible alarms.



1.2.3 Cisco VG224 Hardware testing


Test Description Pass / FailTest Procedure Check for visible alarms.

Verify there are not any unaccounted-for odors or visual effects.Verify Hardware is secured inside the cabinet.Check for proper labeling (Host name, server type, IP address)




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1.2.3 Cisco ATA186-I1-A Hardware testing



Verify there are not any unaccounted-for odors or visual effects.Verify that the hardware is secured inside the cabinetCheck for proper labeling (Host name, server type, IP address)





1.2.4 Cisco IP Phones Hardware testing



Verify there are not any unaccounted-for odors or visual effects.Verify unit turn on when plugged into a LAN/POE port.Check for proper labeling (MAC address).




1.2.0 Software Testing and Verification

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1.3.1 CCM Application and Operating System Software Testing

Test DescriptionVerify the Cisco CallManager application and operating system software has been installed properly on the Publisher and Subscriber servers.Test Requirement Requirement TraceabilityPC running Windows ExplorerSSH client software on PC (PuTTY)

Test Description Pass / FailTest Procedure 1. Access the Cisco IPT Platform administration from your

browser, launch Internet Explorer and enter https://<publisher IP address>/iptplatform in the address field.

2. Verify if the Cisco IPT Platform Administration main window appears.

3. Log in to the Cisco IPT Platform Administration.4. Visit all pages available under the Show menu to obtain

information about the cluster, hardware, network software, and system.

5. Log out to the Cisco IPT Platform Administration6. Access the Cisco Unified CallManager administration from your

browser, launch Internet Explorer and enter https://<publisher IP address>/ccmadmin in the address field.

7. Verify if the Cisco CallManager Administration main window appears.

8. Log in to the Cisco CallManager Administration.9. Visit all pages available under the Show menu to obtain

information about the Application User.10. Log out to the Cisco CallManager Administration


Software is on proper version for Cisco Call Manager



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1.3.2 Voice Gateway Software Testing

Test DescriptionVerify proper software version.Test Requirement Requirement Traceability

Test Description Pass / FailTest ProcedureTest Exit Criteria – Expected Results

1. Software is on proper version.


2.0 OPERATION, ADMINISTRATION AND MAINTENANCE


2.1 Basic CUCM Provisioning

Test DescriptionVerify the basic configuration data from CUCM (Publisher and Subscriber) servers. Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.

Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connection

Test Description Pass / Fail

Test Procedure 1. From PC, access the Cisco IPT Platform Administration GUI.2. Visit all pages available under the show menu to obtain

information about the cluster, network software and system.Note: Take note of the available information for future reference.3. Log out and Exit from the Cisco IPT Platform Administration GUI.3. From PC, use an SSH client (putty) to access the Cisco call

Manager Platform Administration CLI.4. Use the CLI to gain information about the platform and system

by entering these show commands and any other show command:

show status show tech ccm_service show version active show network eth0

5. Exit from CLI.6. END

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CUCM Servers (Publisher and subscriber) servers platform are accessible via GUI and CLI and have the installation information.



2.2 General Administration Creation and verification

Test DescriptionAccess the CUCM Administration page through web interface using the default administration account.Create new users with different administration account. Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.



Test Procedure 1. From PC, browse to https://x.x.x.x/ccmadmin2. Log in using the default administrator account CUCM

Administrator. Note: Obtain the login and password from the supplier.

3. Go to User Management > Application User and click Find to list all application users.

4. Verify all application accounts that exists by default. These cannot be deleted or renamed. The CUCM Administrator is one of these users.

5. Go to User Management > End User and click Add New.6. Configure a user with the attributes that follow, and save the

newly created account by clicking the Save button at the bottom of the page of the Sve symbol at the top of the End User Configuration window.

User ID: Kenneth Password: password PIN: 12345 Last Name: Koh

7. Click Add New again and add a second user with these attributes.

User ID: Ronaldo Password: summer2008 PIN: 98765 Last Name: Romero

8. Select related link to Back To Find List Users, and click the Go button to get the Find and List Users page.

9. Click Find and ensure that both users are listed.10. Go to User management > User Group and click Find to list all

default user groups.11. Click the Standard CCM Super Users group.

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12. Click Add End User Group to add users to the group.13. From the list of users, select Kenneth and click Add Selected.

Kenneth now has full access to CUCM Administration because he is a member of the standard CUCM Super Users group.

14. Verify permission of user Kenneth by clicking Permission icon next to the username at the group configuration page.

15. Select Back to User Group Find/List and click the Go button.16. Click the Standard CUCM Read Only group.17. Click Add End Users to Group to add.18. Select user Ronaldo and click Add Selected, User Ronaldo has

full access to CUCM Administration because he is a member of the Standard CUCM Read Only group.

19. Verify permissions of user Ronaldo by clicking Permission.20. Click Log Off.21. Log in using the two different usernames and access the Find

and List users page by going to User Management > End User. Verify that user Kenneth has full access, while user Ronaldo has only read access.

22. END


1. New users have been created.2. User Kenneth has the Full Access Permission.3. User Ronaldo has Read Only Permission.



2.3 Activating Services

Test DescriptionActivate the minimum services that are required by CUCM to serve Cisco IP Phones Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.



Test Procedure 1. From PC, access CUCM Serviceability.2. Go to Tools > Service Activation.3. At the select Server page, select the Publisher.4. From the list of services, check Cisco CallManager and Cisco

TFTP services.5. Click Save to activate these services.6. Click OK for confirmation.7. Go to Tools > Control Center – Feature Services, go to the

control center for feature services.8. Verify that the Cisco CallManager and the Cisco TFTP

services are started and activated.9. Use the same procedure to activate and verify the Cisco Call

Manager service at the subscriber.10. END

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The Cisco CallManager services is activated and running on both servers of the cluster

The Cisco TFTP service is activated and running on Publisher. AT&T Tester: Contractor Representative: Date:


2.4Backing Up Cisco Unified CallManager using Cisco Disaster Recovery System GUI.

Test DescriptionUse Cisco Disaster Recovery System GUI to perform Backup operations.Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.

Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connectionSFTP server software installed on the PC.


Test Procedure Backing Up CUCM using Cisco Disaster Recovery System GUI.1. On PC, start the SFTP server.2. Configure the server as follows: User: test Password: password Port: 22 Root path: C:\

3. Start the server by clicking the Start button.4. Find and write the IP address of the PC (ipconfig).5. Access CUCM Disaster Recovery System from PC.6. Go to Backup > Configure Features.7. At the configure Cluster Features page under Slect Features,

check both features (CCM and CDR_CAR) and click Save.8. Go to Backup > Storage Location9. At the storage Location page under Select Destination, select

Network Directory with these attributes: Path Name: / User Name: test Password: password

10.11. Click Save.12. Go to Backup > Manual Backup13. At the Manual Backup page under Features selected for

Backup, click the Start Backup button.14. Verify the progress of the backup. Wait until the status shows

“SUCCESS: Backup Completed.”15. At the Backup status page under Backup details, you will see

the Tar Filename. Write the Tar Filename of the backup file.16. At your PC, verify that one xml file and several tar files have

been copied to C:\17. Verify that all file start with the Tar Filename as listed in step

15.

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18. END


The manual backup is successful as indicated by these outcomes:- The backup completes 100 percent, and the result status

indicates successful completion.- Backup files are stored in the PC in the C:\ directory.



2.5 Restoring The System using the Cisco Disaster Recovery System GUI.

Test DescriptionUse Cisco Disaster Recovery System GUI to perform Restore operations.Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.

Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connectionSFTP server software installed on the PC.


Test ProcedureRestoring CUCM using Cisco Disaster Recovery System GUI.1. On PC, access CUCM Administration.2. Go to User management > End User and click Add New.3. Configure a user with the attributes that follow, and save the

newly created account by clicking the Save. butto User: test123 Password: password PIN 12345 Last name: user

4. Make sure that the SFTP server is still running on PC.5. From PC, access the CUCM Disaster Recovery System.6. Go to Restore > Restore Wizard.7. At the step 1 Restore window, select network directory with

these attributes: Server name: <IP address of the PC> Path Name: / User Name: test Password: password

8. Click next.9. At the step 2 Restore Window, select the backup file that

corresponds with the Tar filename that you wrote down of the previous task. Then click Next.

10. At the step 3 Restore Window, select both features (CCM and CDR_CAR) to be restored. Then click Next.

11. At the step 4 Restore window, select check all features on all

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servers and click Restore.12. Verify that the Restore Status Page will appear and indicate the

progress of the restore. Wait until the status that is displayed on top of the window is “SUCCESS: Restore Completed.”

13. From PC, use an SSH client (Putty) to access the CUCM Platform Administration CLI of publisher.

14. Enter the command utils system shutdown.15. Confirm by clicking Yes.16. Restart the subscriber server using step 13 to 14. Wait until the

servers are back up again.17. Verify that user test123 that has been added at the beginning of

this task (after the backup) is not shown any more because the system has been restored from the backup.

18. ENDTest Exit Criteria – Expected Results

The Restore is successful as indicated by these outcomes:- The Restore completes 100 percent, and the result status

indicates successful completion.- The changes that was made after the backup aare gone.



2.6 Manually Adding and Configuring an IP Phone

Test DescriptionManually add a Cisco IP phone and assign a directory number. Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.DHCP is ready.CUCM System Configuration Completed.

Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connectionCisco IP phones


Test Procedure 1. In the CUCM Administration, choose Device > Phone and click the Add New button.

2. On the new page shown, from the Phone Type drop-down menu, choose the actual type of the Phone you will use. Click Next

3. On the new page shown, confirm that the SCCP device protocol is selected and click the Next button.

4. Obtain the MAC address from the phone that will be use.5. Enter the Phone MAC address into the MAC Address field.6. Enter user123 in the Description field.7. Choose the created Device Pool from the drop-down list.8. From the Phone Button Template drop-down list choose the

Standard xxxx SCCP.9. Scroll the page down to locate the Protocol Specific

Information section. Choose Non Secure SCCP Profile auth by null String.

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10. Click Save. On the pop-up window shown, notifying about the reset, click OK.

11. On the new page, click the Line {1} – Add a new DN link to configure line 1 extension. The Directory Number Configuration page appears.

12. Enter the assigned DN in the Directory Number field.13. Click save14. On the new page, click the Reset button to reset the IP phone.15. Observe as the IP phone cycles through the registration

process. When the IP phones have successfully registered, it will display the date, time, and directory number.

16. END


The IP phone has successfully registered into the CUCM.



2.7Using Cisco Unified CallManager BATCreating an IP Phone Template to Use with Cisco Unified CallManager BAT

Test DescriptionUse Cisco Unified CallManager BAT to bulk-add Cisco IP phones to an IP telephony network Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.DHCP is ready.CUCM System Configuration Completed.

Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connectionCisco IP Phones


Test Procedure 1. In the CUCM Administration, choose Bulk Administration > Phone > Phone Template and click Add New.

2. Select Cisco 79xx for Phone Type and click Next.3. Leave SCCP as a device protocol and click Next.4. Create the new phone template with these parameters. Template Name: BAT-79XX Description: 79XX template Device Pool: <the created device pool> Phone Button Template: Standard 79XX SCCP SCCP Phone Security Profile: Standard SCCP Profile for

Auto Registration.Leave all other settings at their default values and click Save.

5. Click the Line[1] link in the left column, then enter 2100 for Line Template name and click Save.

6. Highlight the BAT-79XX in the Associated Devices panel and click Edit Device.

7. Click the Line[2] link in the left column, then enter 2101 for

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Line Template Name and click Save.8. END


Successfully define the common attributes in the Cisco IP phone template.



2.8Using Cisco Unified CallManager BATCreating the CSV File using the Cisco Unified CallManager BAT spreadsheet.

Test DescriptionUse Cisco Unified CallManager BAT to bulk-add Cisco IP phones to an IP telephony network Test Requirement Requirement TraceabilityThe Cisco Unified Call Manager application and operating system software has been installed on the Publisher and Subscriber Servers.DHCP is ready.CUCM System Configuration Completed.

Microsoft Internet Explorer and remote Desktop Connection for remote CUCM connectionCisco IP Phones


Test Procedure 1. In the CUCM Administration, choose Bulk Administration > Upload/Download Files and click Find.

2. Check the check box next to the bat.xlt file and click the Download Selected button.

3. On the new dialog window, click save, and then navigate to the C:\ directory on your local PC.

4. Change the filename in the File name field to bat79xx.xlt and click Save. Wait until the file is downloaded to your local PC.

5. Open the file on your local PC using MS Excel.6. On the Phones spreadsheet tab, click the Phones radio button,

and then click the Create File Format button.7. On the new dialog window, highlight the Directory Number in

the Line Fields pane, and then click the right arrow button to move it to the Selected Line Fields pane.

8. Click Create button, and then click Yes on the pop-up window to overwrite the existing file.

9. In the Maximum Number of Phone Lines field, enter 2 to create two lines for new IP phones. Then click any other portion of the spreadsheet to confirm the modification and click OK on the new pop-up window.

10.11. Select Cisco 79xx for Phone Type and click Next.12. Leave SCCP as a device protocol and click Next.13. Create the new phone template with these parameters. Template Name: BAT-79XX

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Description: 79XX template Device Pool: <the created device pool> Phone Button Template: Standard 79XX SCCP SCCP Phone Security Profile: Standard SCCP Profile for

Auto Registration.Leave all other settings at their default values and click Save.

14. Click the Line[1] link in the left column, then enter 2100 for Line Template name and click Save.

15. Highlight the BAT-79XX in the Associated Devices panel and click Edit Device.

16. Click the Line[2] link in the left column, then enter 2101 for Line Template Name and click Save.

17. END


Successfully define the common attributes in the Cisco IP phone template.


----------------------------------------- TO BE CONTINUE ----------------------------------------

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IPT Test Plan-proposal

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