IPICS - Cisco IP Interoperability and Collaboration System · ‣Established in 1994 ‣Top...
Transcript of IPICS - Cisco IP Interoperability and Collaboration System · ‣Established in 1994 ‣Top...
IPICS - Cisco IP Interoperability and Collaboration System Because every second counts
2013 Frontal Communication. All rights reserved
Nelu Cirstea
System Engineer
24 April 2013, Cisco Connect
Frontal Communication: Who we are
IPICS – IP Interoperability and Collaboration
System
Case Study
Q&A
Agenda
2013 Frontal Communication. All rights reserved
‣ Established in 1994
‣Top Romanian SYSTEM INTEGRATOR
‣ Cisco GOLD Partner
‣ VMware Partner Premier Solution Provider
‣ EMC Velocity Partner
‣ Areas of competency in Infrastructure, Datacenter, Multiservice, Security
‣ Authorized Cisco and VMware Training Center
‣ Testing Center PEARSON VUE and PROMETRIC due to strategic partnerships
‣ VCE partner
‣ Cisco Global Award Winner
Key Points
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Competencies Areas
DATA CENTER
Storage
Switching
Applications
Security
Network Managementt
UNIFIED COMMUNICATION
IP Telephony
Applications
Contact Center
Voice Management
Call accounting
SECURITY
Firewall
Attack and Intrusion Prevention
Spam and Virus Protection
Virtual Private Networks
Network Admission Control
Security Management
Physical Security
Web and Email security
Video Surveillance
Identity Services Engine
MOBILITY SOLUTIONS
Wireless LAN
Remote Access
Business Class Teleworker Solutions
Mobile Solutions for
Unified Communications
NETWORK SYSTEMS
Routing
LAN Switching
Network Management
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Cisco Partnership
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Certifications
• Gold Certified Partner
Specialization
• Advanced Collaboration
Architecture (1st in Romania and
Region)
• Advanced Borderless
Architecture
• Advanced Routing & Switching
• Advanced Security
• Advanced Data Center
Architecture
Other Authorizations
• Cisco Learning Partner Associate
• Academy Network Partner
• Customer Satisfaction
Excellence
• ATP Telepresence Express
• ATP Telepresence Advanced (in
progress)
• ATP Identity Services Engine
• ATP IP Interoperability and
Collaborative System (the only
one in Romania)
Frontal Communication: Who we are
IPICS – IP Interoperability and Collaboration
System
Case Study
Q&A
Agenda
2013 Frontal Communication. All rights reserved
IPICS Overview
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Every Vertical Faces the Challenge:
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“How to Deliver the
Right Information
in the Right Format to
the Right Person
at the Right Time” Transportation
Government
Defense
Public Safety
Energy
Enterprise Safety
and Security
The IPICS Solution Architecture…
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Dispatch Console Unified Communications Mobile Client Video Surveillance
LMR
VHF/UHF/Nextel
PTT Radios
IPICS Server
Publish Assets Subscribe to Assets
Pooled Assets
Assets Subscriptions
Digital Signage Fusion Center or EOC Fire Dept Mobile Command
Push to Everything!
Ambulance Dept
Threat Incident work flow
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• Cameras
• Alarms
• Sensors
• IP Dispatch Console
• Notification
• Collaboration
Threat
Monitoring
• Video Surveillance
• Access Control
• Intrusion Detection, etc
Rich
Media
Threat
Detection
Threat
Response
P25
Tetra
Rich
Media
The Next Generation in Incident Response and Situation Awarness
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Cisco IPICS
Dispatch Console
Detection and Monitoring Response
‣ Virtualization – UCS C-Series for IPICS Server, UMS, ISSI-Gateway
‣ Broadens Radio Interop – IPICS ISSI Gateway for P25
‣ Secure native (end to end encryption) and proxied P25 talkgroups
‣ Media Mixing outside of Router via Unified Media Service
‣ Audio High Availability through UMS HA
‣ LDAP Authentication – Active Directory Integration
‣ Local language support for Unicode and Double Byte Characters
‣ Increase dialer from 2 to 10 lines
‣ US Government CAC/PIV single sign, STIG security certification
‣ Bulk download of user parameters, USB recovery, joystick support, enhanced logging
support, etc.
What’s New in IPICS 4.5
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IPICS Architecture
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IPICS Comprehensive Communications Interoperability
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Mobile
Phones Nextel PTT
Phones
Messaging/ Paging
Interoperability to Telephony
and Notification Systems
Telephony
Networks
Interoperability to
PCs & IP Phones
P25 & Tetra
Radio Systems
Analog Trunking
Radio Systems
Analog
Conventional
Systems
Integration Across Radio
Systems
Unified
Communications
IP Network
LMR RMS
Cisco IPICS Solution Architecture
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Mobile Client App IP Dispatch Console
Secure IP Network
Cisco IPICS
Software
Hardware
IP Phone PTT App
LMR Gateway
Physical Security Multiservices Platform
P25/VHF/UHF PTT Radios
2 RU Server- Audio Mixing Optional HA
4–24 TB Flexible Storage
IPICS Server Software
P25 ISSI Gateway/UMS Software
P25 ISSI Gateway
1RU, 2RU Server Administration
Management/Storage Optional HA
Unified Media Service
IPICS Server
2RU Server- P25 Encryption/Encoding
Radio Interoperability
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Today’s Current Operating Environment
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Lack of Situational
Awareness
Parallel Networks
Radio outages
Restricted Radio coverage
“Arrive and Report” model
Serial Operating
environment
… Silo’d Systems
IPICS 4.5 New standard IP interface
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IP Dispatch Console
Land Mobile Router
Gateway
Donor Radio
Radio System
Traditional
RMS/LMRG
IP Dispatch Console
Unified Media Service
ISSI Gateway
P25 IP
Radio/UMS
P25 Radio System
LAN/ WAN
IPICS Mobile Client
IPICS Mobile Client
IPICS IP Phone PTT App
IPICS IP Phone PTT App
LAN/ WAN
• Direct IP Connection
• End to end encryption
• Dispatch priority
2W/4W Audio
Serial Control
A Few Radio Vendors
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Here are a few of the more common vendors…
IPICS Platforms
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Supported Rack Servers
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Scala
bili
ty /
Capacity
Performance / RAS
C250
C260
C220
C240
Entry / Scaleout
Mainstream
High
Performance
& Mission
Critical
MSP-1
MSP-2
The “Sweet Spot” for Virtualized IPICS
Cisco 3945 + UCS-160-E-Series = “Thin” IPICS
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The Cisco ISR G2 paired with the UCS-E Blade server is the perfect IPICS
solution for vehicle borne tactical and light-weight fixed installations.
Direct UCS E -Series
Blade to LAN
Connectivity
Redundant Power
Supply Options
Long Service Life 2x
Typical Blade System 4 EHWIC Slots
PoE Switch
Options
The UCS-
160-E
PSTN Via:
VIC3-2FXS/DID
All-in-One Device for Branch Services Unified
Communications
VIC3-2E/M
VWIC3-2MFT-T1/E1
4 EHWIC Slots for:
Radio Control Via: ASYNC SERIAL
IPICS User Interfaces
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IVR
Cisco IPICS Dispatch Console
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Integrated 10 Line Telephony
Client
Integrated Video, VTG,
Policy
Radio Interoperability
Simple Patch
Virtual Talk Groups
-Multiple Channels,
Users, Phones
P25 Supplemental Radio Services
IDC User Options
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• Multiple user interfaces for user
flexibility
‣ Light and dark options
‣ Always on top option
‣ Multiple configurations from
basic to full featured
• Multiple user options to
customize console operations
‣ Per console and per
channel volume control
‣ Per console and per
channel mute
‣ Four configurable audio
choices
‣ Multi-select
‣ All talk
IPICS Dispatch Console Feature Comparison
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Feature IDC Silver IDC Platinum
Basic Push to Talk
Select / Unselect / Deselect Channel
DTMF, Confirmation, and Paging Tones
Channel Patch
Channel Audio Playback
Serial and Tone Control Radio
Channel and Console Volume Control & Mute
Instant Transmit
Multi-Select and All Talk
Network Status
Emergency Alerts / Acknowledge
Transmission Times
Policy Activation
Third Party Recorder Support
Incident View
Incident Management
Integrated Telephony Client
Telephone to Channel Patch
Virtual Talkgroup Management
Cisco IPICS XML IP-Phone Client Push-to-Talk service for Cisco Unified IP Phones
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‣ Secure access to radio PTT
talkgroups and channels from
anywhere in the UC network
‣ Available on a wide range of
IP-phones including wireline
and WiFi IP-phones
‣ Intuitive user interface with
smooth transition between
telephony and radio
communications
Phone users can now respond to incidents or emergencies,
boosting responsiveness and operational effectiveness
Cisco IPICS Mobile Client
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Application for Apple iPhone
View:
incidents
status journal
media (video, pictures, etc.)
Add:
status updates
media (video, pictures, etc.)
Integrated PTT with radio
interoperability
Secure access to media
3G, 4G/LTE and WiFi support IPICS Mobile Client
Puts mobile rich media incident collaboration into the hands
of the responder in the field
Cisco IPICS Mobile Client (cont.)
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View assigned
incidents
View available media choices within
an incident
Cisco IPICS Mobile Client (cont.)
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View live video
within incident
Participate in PTT
session with radios
Add media to
incident
Frontal Communication: Who we are
IPICS – IP Interoperability and Collaboration
System
Case Study
Q&A
Agenda
2013 Frontal Communication. All rights reserved
ISU Bucuresti ISU Ilfov
2013 Frontal Communication. All rights reserved
2013 Frontal Communication. All rights reserved
2013 Frontal Communication. All rights reserved
Frontal Communication: Who we are
IPICS – IP Interoperability and Collaboration
System
Case Study
Q&A
Agenda
2013 Frontal Communication. All rights reserved
Nelu Cirstea
System Engineer
36 I.G. Duca Street, Building B1
Otopeni, Ilfov county, 075100 Romania
phone: +40 21 305 4200
fax: +40 21 305 4230
email: [email protected]
web: www.frontalcommunication.ro
Thank you.