Conflict and the Brain

What j

ust happened?

We have two minds

Cognitive Emotional

Which do you think is the most influential?

http://www.youtube.com/watch?v=Qr3N4D01XZw

Rationalizing our

Emotional Responses

Let’s look at the brain

http://www.youtube.com/watch?v=r71RoIkftd4

The Limbic system communicates with the body in two ways:

The Good

The Bad

Psycho-Analysis

AggressionAnxiety

How do we deal?• Deal with the source • Self-hate• Suppression • Displacement • Cultural Displacement

So what does this have to do with Communication?

Neurology

Communication

Relating

NOTProblem

Cause

Solution

Traumatic Brain Injury

Social Cues

Emotions

Three types of emotions

Primary Emotions• Fear• Anger• Happiness• Disgust

Background Emotions• Disappointment• Enthusiasm

Social Emotions• Love• Shame• Pride

Conversational Skills

Social Support

Review

• We have two minds, emotional and cognitive• Emotional mind tends to dominate• Emotion regulation is managed by the amygdala

and the hippocampus.• The brain influences our communication, which

influences our social relations– Ability to interpret social cues– Relational Emotions– Conversation Skills– Social Support

Break