uk

IoSCM Level 5 Award, Certificate & Diplomain Managing the Supply Chain

4 Copthall house | The Meridian | Station Square | West Mids | CV1 2FL

Demonstration ofCompetenceRouteBy submitting evidence from previous

qualifications or workplace experience

to demonstrate knowledge and

understanding.

Study /DevelopmentRouteTo achieve the requirement by

developing their knowledge through

study options provided and submit

assessments

The level 5 qualifications are designed to develop an in-depth knowledge and understanding of

business as well as the specific aspects of supply chain operations relevant to the individualsí

career from the optional unit selected. The qualification is designed to support those with

experience of management within supply chain operations by developing the skills and knowledge

to enable them to progress to senior management level.

Methods of study

The Institute of Supply Chain Management qualifications can be completed in a flexible manner,

tailored to the needs of the individual studying. Those wishing to complete the qualification can

achieve the required elements through a combination of study/development and demonstration of

competence. When enrolling on one of these qualifications individuals will be provided with a

breakdown of the requirements for the units included or those they have selected. For each

requirement individuals will be given the option to either take the...

DiplomaRequirementsOne compulsory unit,

one elective unit and two

optional units

AwardRequirementsOne compulsory unit

CertificateRequirementsOne compulsory unit,

one elective unit and

one optional unit

IoSCM Level 5 Award, Certificate & Diploma

in Managing the Supply Chain

Compulsory Unit: Business

Understanding the fundamentals of business operations at management level is key to operating a successful

organisation. This unit includes an analysis of strategic development within business including planning techniques

and strategy evaluation. It looks at the importance of building and maintaining collaborative business relationships

through communication and interaction with clients. It addresses how effective and efficient human resource

management contributes to the achievement of organisational goals including employee relations, recruitment,

remuneration and appraisals. The management of business finances is also covered including cash flow

forecasting, costing techniques and the role of managerial accounting in business strategy. Understanding how a

countries legislation impacts on business is also an important consideration. This unit looks at contract law,

legislation in relation to sale of goods, consumer credit and safeguard of debtors. The use of marketing strategies

in business is also addressed looking at traditional and contemporary marketing tools, the use of research in

marketing decision making, the process for new product development and marketing on a global scale.

Certificate/Diploma Compulsory Unit

The following compulsory unit must be completed by students wishing to achieve

the level 5 award, certificate or diploma in Managing the Supply Chain.

Compulsory Unit: Supply Chain

An in-depth knowledge of the factors that contribute to successful supply chain operations is essential for all

managers working within the industry. This unit provides an understanding of how a supply chain can gain

competitive advantage from efficient management and control. It looks at the impact that integration and

harmonisation have on both physical and information flows within supply chain. The potential barriers to effective

operations are discussed as well as the development and application of solutions to improve effectiveness.

Efficient supply chain planning from a strategic and operational perspective is addressed including supply chain

design and planning to meet objectives. The unit also covers the impact of globalisation on supply chain and the

evolution of supply chain operations as a consequence.

Award Compulsory Unit

The following compulsory unit must be completed by students wishing to achieve

the level 5 award, certificate or diploma in Managing the Supply Chain.

Elective Unit : Management

Understanding the principles of leadership and

management is the first step towards achieving

results in business. This unit looks at the

personal and professional skills required for

effective management. It looks at how

management and leadership theory can be

applied within an organisation and methods for

development of leadership skills. It addresses

the topic of how management decision making is

informed by knowledge and information

including typical sources of management

information. Managing and implementing change

within an organisation is also covered including

methods for implementing change, monitoring

impact and overcoming barriers. Understanding

the role of management in establishing risk

management processes is also addressed

looking at criteria used to evaluate risk and

procedures for managing risk within an

organisation.

Elective Unit: International

Trade Management

A sound knowledge of the core components of

international trade management in the context of

an organisations global strategy ensures

effective international operations. This unit

analyses the key features of a successful global

strategy and the impact of external influences. It

discusses strategies for international supply,

corporate management and international

financial management including the assessment

of risk and suitable sources of trade finance. The

factors surrounding the management of multi

currency trading are also addressed.

Elective Unit:

Operations Management

Processes

Understanding the role of operations

management in business ensures the efficiency

of supply chain operations. This unit covers the

roles and responsibilities of operations

managers within business and how effective

operations management supports the

achievement of business objectives. It looks at

the design of operational processes and the

products and services an organisation produces.

The unit develops an understanding of the

correlation between operations management

and strategic planning with consideration for the

links between strategy and operational

performance targets. It addresses how

operations improvement techniques could

enhance competitive advantage in business

including the use of value chains as a platform

for identifying competitive advantage. The unit

also looks at the key challenges for an

organisation including globalisation, corporate

social responsibility and environmental

responsibility.

Certificate/Diploma Elective Units

Students wishing to achieve the level 5 certificate or diploma in Managing the

Supply Chain must complete one of the following elective units.

Elective Unit:

Purchasing Management

Ensuring the effectiveness of purchasing

operations within a business is dependent upon

an understanding of the key roles and focus of

management within purchasing. This unit looks

at the purchasing cycle and the identification of

organisational requirements with consideration

for external market factors that have an impact

on sourcing and procurement. It addresses the

impact of legislation upon the supply chain

function including an analysis of contract law

and the legislation relating to consumer law. An

understanding of the importance of building and

sustaining collaborative working relationships

with suppliers is covered, including methods for

effectively appraising suppliers and the potential

risks and barriers to developing effective

relationships. The unit also addresses how

effective negotiation skills contribute to

successful purchasing management covering

tools and techniques for effective negotiation

and the associated issues to be considered

when negotiating with suppliers.

Elective Unit: Logistics

Understanding the principles behind the logistics

requirements of a supply chain significantly aids

effective planning of supply chain operations.

This unit looks at analysing logistics operations

to meet customer requirements and the changes

and developments to a supply chain that can

have an effect on logistics operations. It

analyses scheduling methodology, planning

processes and tools used and the research

factors and risks that effect scheduling. The unit

addresses the optimisation of logistics

operations including the availability and demand

for resources and factors affecting the use of

resources. It looks at the range of transport

modes and their usage within logistics

operations with consideration for customer

requirements and operational restraints. The use

of technology within logistics is covered as well

as the importance of improving quality in

logistics operations.

Elective Unit: Supply Chain

An in-depth knowledge of the factors that

contribute to successful supply chain operations

is essential for all managers working within the

industry. This unit provides an understanding of

how a supply chain can gain competitive

advantage from efficient management and

control. It looks at the impact that integration and

harmonisation have on both physical and

information flows within supply chain. The

potential barriers to effective operations are

discussed as well as the development and

application of solutions to improve effectiveness.

Efficient supply chain planning from a strategic

and operational perspective is addressed

including supply chain design and planning to

meet objectives. The unit also covers the impact

of globalisation on supply chain and the

evolution of supply chain operations as a

consequence.

Optional Unit:

Production Management

Strong knowledge of the fundamentals of

production planning and management and its

function within a supply chain is an important

factor ensuring products are available in the right

quantities, at the right time. This unit looks at the

components of production planning with a focus

on the production planning cycle. It looks in-

depth at the relationship between production

planning and sales planning and forecasting

including forecasting techniques. It addresses

the terminology associated with Master

Scheduling and basic scheduling concepts

including Rough Cut Capacity Planning (RCCP)

and the function and processing of Bills of

Material (BOM). The unit looks at the way in

which manufacturing and control systems have

developed over time and introduces a variety of

measures to improve production planning

performance.

Optional Unit: Warehousing

Efficient warehousing operations ensure goods

and materials are easily accessible when

required and no unnecessary costs are carried

in this area of the supply chain. This unit looks

in-depth at the role of warehousing in logistics

including warehouse networks and strategies

and the most appropriate processes in order to

plan, organise, direct and control warehouse

operations. It looks at the resource requirements

within warehousing including systems, handling

and storage equipment and layout. It addresses

the concept of inventory and delves into

inventory strategy analysing and evaluating

inventory strategy planning within supply chain

operations. The unit explores the relevant

information applicable within a warehousing

environment including health and safety, license

and permit requirementís and insurance whilst

also looking at issues regarding the storage and

handling of dangerous and hazardous goods.

The importance of technology in warehousing is

also covered looking at the use of technology for

various purposes including upstream warehouse

processes, managing physical operations and

designing operational processes.

Certificate/Diploma Optional Units

Students completing the Level 5 Certificate in Managing the Supply Chain must

complete one of the following optional units.

Students completing the Level 5 Diploma in Managing the Supply Chain must

complete two of the following optional units.

Optional Unit:

Customer Service

The service received by a customer often

determines the willingness of the customer to

purchase again. This unit addresses the

importance of managing customer relationships,

the methods used to do this and ways of

improving service. It looks at how a customer

focussed culture can be generated within an

organisation to provide a seamless service to

customers as well as methods for assessing,

monitoring and improving customer satisfaction

to support this. The importance of effective

management of customer complaints is

discussed including processes for handling

complaints and complaints policies within

organisations. Customer loyalty rewards,

customer care charters and return on investment

through customer service are also explored.

Optional Unit:

Project Management

A sound knowledge and understanding of the

principles and background of project

management develop the skills required to

ensure efficient and successful achievement of

projects. This unit explores project management

procedures including assessment of feasibility,

developing standards for success and post

project evaluations. The purpose of conducting

research and analysing data to fulfil project aims

is addressed including types of research,

methods for evaluating data and appraising the

impact of project recommendations. The unit

covers the monitoring, review and evaluation of

projects including methods to assess project

performance and mediums for disclosing project

results.

Optional Unit:

Quality Management

Quality management is a hugely important

aspect of supply chain operations as it not only

impacts on the efficiency of operations, but also

has a direct impact on operational costs and

customer satisfaction. This unit evaluates the

range of quality management systems

appropriate for use in business and the

advantages for an organisation of having quality

management systems in place. Tools and

techniques for managing quality are addressed

including methods for both controlling and

measuring quality. It explores how quality

management tools and techniques can be used

to improve organisational performance including

self assessment and evaluation, communication

of information and adapting current systems to

enhance service quality.

Optional Unit:

Transport Management

Understanding the nature and purpose of

transport planning and an ability to analyse

demand for transport is key within supply chain

operations. This unit looks at how transport

impacts upon the key components of a supply

chain. It explores how the principles of

sustainability are applied to transport planning

including the relations between transport and

land use from an economic, social, technical,

environmental and developmental perspective.

The stages of transport planning and key

considerations such as access and mobility are

addressed. The current trends and causes for

transport demand are discussed including the

issues which impact on the demand for

transport, comparing and contrasting past trends

to develop the development of strategies based

on these.

Optional Unit: Inventory

Understanding the role of inventory management

in supply chain strategy can contribute to

competitive advantage. This unit looks at the

purpose of inventory including its role within

supply chain strategy, the costs of holding stock

and stockholding strategies for different

organisations. It explores the fixed period and

fixed quantity models of inventory control

including the concepts of Economic Order

Quantity, Average deviation, Fixed Order

Quantity and Safety Stock. It discusses how

modern inventory can improve the performance

of stock systems taking into account the link

between demand, service level and satisfaction.

Procedures for monitoring the performance of

inventory control systems are addressed as well

as developing strategies to increase operational

efficiency and customer service satisfaction using

key performance indicators to measure

performance. The importance of inventory

management to minimise stock levels is also

explored looking at how stocks can be best

allocated within a distribution network and

different models of control system to minimise

stock within a network.

Optional Unit:

Ports and Shipping

Knowledge of ports and shipping operations is

vital to effective operations and the uninterrupted

flow of an international supply chain. This unit

looks at the importance of shipping and

international trade in supply chain operations

including shipping systems, the difference

between tramp and liner markets, the sea

transport system, international trade patterns and

maritime passages. It explores how business

strategy in shipping contributes to growth looking

at corporate, business and financial strategies for

shipping, operational effectiveness and

competitive strategy. Port operations and

effective container terminal management are

discussed focussing on terminal facilities and the

processes and physical flows in the container

transport chain. The concept of agile ports and

the key characteristics of these is addressed as

well as port development, the operating

environment and the evolution of a port.

Optional Unit:

Road Freight Management

Effective management of road transport

operations requires a sound understanding of

specific planning and scheduling considerations

as well as strong performance management

skills. This unit looks at the different types of road

transport, fleet requirements and selection

process and the environmental implications and

control mechanisms relating to road transport. It

addresses the importance of setting standards

and performance measurements considering

vehicle performance, contingency planning,

methods for measuring and reading vehicle

performance and the objectives of basic planned

maintenance. Operational scheduling, quality of

service and security methods associated with

road transport are explored. A focus is put on the

fundamental factors associated with planning and

monitoring operational activity, how quality of

performance is incorporated into operational

scheduling and the security requirements of

vehicles and loads. Route planning conventions

of road transport are also explored taking into

account the development of delivery chains and

distribution channels.

Optional Unit: International

Freight Management

International freight management requires

knowledge of both air and sea freight with an

appreciation for multimodal transportation from

both a localised and globalised perspective. This

unit looks at the documentation associated with

air freight forwarding, cargo procedures and

documentation for transhipment between

gateway airports, conditions of contract and

airway bills. It addresses the use of aircraft unit

load devices and air cargo claims procedures.

Sea freight is explored with a focus on the

handling procedures of the use of cargo gears,

the process of shipping overseas and required

documentation, global commodity classification

systems and the growing inter-change between

nations, regionally and internationally in relation

to international conventions. Multimodal

transport is discussed looking at the potential

offered by new technologies and the

international trading communityís commercial

practices regarding trading terms, letters of

credit, and multimodal transport documents. The

concept of globalisation and global logistics

leaders is also addressed with consideration for

a range of capabilities including process

automation, dynamic routing and variability

management.