ion on Kingfisher Airlines

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Transcript of ion on Kingfisher Airlines

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    CONTENTS

    INTRODUCTION TO AVIATION

    WHERE WE ARE NOW?

    WHERE WE WANT TO BE?

    HOW WILL WE GO THERE?

    CONCLUSION

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    INTRODUCTION TO

    AVIATION

    Aviation industry in India started with its first commercialflight on February 18, 1911. With a growth rate of 18% perannum the Indian Aviation Industry is one of the fastestgrowing aviation industries in the world.

    Today private sector account for around 75% share of thedomestic aviation market.

    India is currently on 9thposition in worlds aviationmarket. Passenger traffic is projected to grow at arate of over 15 per cent in the next 5years.

    The Vision 2020 statement announced bythe Ministry of Civil Aviation, envisagescreating infrastructure to handle 280 millionpassengers by 2020.

    Investment opportunities of US$ 110 billionenvisaged up to 2020 with US$ 80 billion in

    new aircraft and US$ 30 billion in infrastructure Open sky policy

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    WHERE ARE WE NOW ?(ANALYSIS)

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    ABOUT KINGFISHER

    Industry Aviation

    Parent group UB group

    Owner Mr. Vijay Mallya

    Founded 9th may,2005

    Headquarter UB city, Bengaluru

    Bases Bangalore's Bengaluru Internationalairport, Mumbai's Chhatrapati Shivaji

    International Airport,Hyderabad's Rajiv Gandhi

    EXISTING

    ORGANISATION

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    ACHIEVEMENTSKingfisher has received globalawards at the SKYTRAX worlds airlineawards.

    Indias only 5STAR airline and 6

    th

    airline in the world.NDTV profit business leadership

    award for aviation

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    Factors affecting marketingstrategy of company

    Kingfisher

    Political

    Factors

    Economical

    factors

    Social

    factors

    Technological

    factors

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    EXTERNAL FACTORS

    MACRO

    POLITICAL FACTORS Government stability Taxation policy Foreign trade regulation Trade union power Labour employment rules Infrastructural constraint

    ECONOMIC FACTORS Money supply Investment levels

    Rising income level 8

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    SOCIO-CULTURAL FACTORS

    Demographics

    Lifestyle

    Attitude

    Sound pollution

    TECHNOLOGICAL FACTORS

    Modernization of aircraft

    E-commerce and E- ticketing

    Industrial R and D expenditure

    Speed of technology transfer

    Product life cycle

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    PORTERS FIVE FORCE

    MODEL

    Threats fromcompetition

    (JetAirwyays,Indian

    Airlines)

    Threats fromnew entrants

    (Virgin Atlantic,

    QuantasAirways)

    Bargainingpower of

    customers(Economic &demographic

    changes,

    Increasingawareness,

    Exposure toglobal brand)

    Threats fronsubstitution

    (Other modes oftransport )

    (Bargainingpower of

    suppliers)

    Fuel supplier

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    MICRORivalry Determinants

    Industry growth Product differences

    Switching costs

    Brand identity

    Exit barriers

    Potential Entrants

    Capital requirements Government policy

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    Substitution Threats

    Relative price performance

    Switching costs Buyer propensity to substitute

    Determinants of buyer power Buyer concentration

    Buyer information

    Substitute products

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    Kingfisher

    airlines-20.8%

    Go air-

    5.2%

    Paramoun

    tairlines-14%

    Spicejet-12.9%

    Indigo15.2%

    AirIndia-18.3%

    Jet

    Airways19.0%

    COMPETITION ANALYSIS

    Jetlite7.2%

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    Kingfisher vs jet airways

    It is one of the latest airlinesin india

    It is the experienced airlinesin india

    Overall growth in year 2008-09 is 37%

    Overall growth in year 2008-09is 16%

    Acquired 46% share in airdeccan

    It acquired air sahara in 2006

    It was awarded the best newairline of the year award

    Had won double honour traveltrade gazette travel award

    Already have trainingacademy

    Planning to start trainingacademy

    Personal in flightentertainment in every seat

    Average entertainmentservices

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    SWOT ANALYSISSTRENGTHS WEAKNESS

    Large fleets (over 400) and firstairline to bring airbus to India.

    Huge debts.

    Quality service and adequate

    infrastructure. (The only 5star

    rating airline of India by skytrax).

    High overheads and huge workforce

    resulting in lower output.

    Air cargo service to metros and big

    cities(Deccan 360)

    High ticketing price

    OPPORTUNITIES THREATS

    The untapped domestic market. Fuel price hike.

    Growing international market. New and strict laws in the aviation sector

    by government.

    The expanding tourism industry. Debt laden company.

    Increasing demand for air cargoservice.

    Competitors.

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    WHERE WE WANTTO BE?

    (OBJECTIVES)

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    TOWS MATRIX

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    Large fleets

    Quality service andadequate

    infrastructure.Air cargo service to

    metro and bigcities

    High overheads andhuge workforce

    High ticket pricing

    OPPORTUNITIES

    Untapped domesticmarket

    Increasing demandfor air cargo

    SO STRATEGIES

    With the help ofexisting large fleetsit may tap thedomestic market

    Expansion of aircargo

    WO STRATEGIES

    It may capture theuntapped domesticmarket with its overworkforce

    THREATS

    Seat is empty revenueis gone forever.New and strict laws ofgovernment

    ST STRATEGIES

    large fleets, adequateinfrastructure andinnovative package, itmay compete well

    WT STRATEGIES

    Emphasis on services.

    STRENGHTS WEAKNESSES

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    STP

    SEGMENTATION

    REGION

    INCOME LIFESTYLE

    ATTITUDE TOWARDS PRODUCT

    BENEFITS LOYALTY STATUS

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    TARGETING

    Higher income group

    Upper middle class

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    POSITIONING

    Lifestyle

    Benefit

    Quality

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    ANSOFF MATRIX

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    HOW WILL WE GET

    THERE?(STRATEGIES)

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    7 PS ANALYSIS

    Product: Giving the feel of the product inside the

    service wrapper

    Consumers are demanding not the product orfeatures of the products but the benefits theywill be offered

    The airline product consist of two types of

    services:

    on the ground services

    in flight services24

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    Price: Premium pricing: use a high price where there is a uniqueness about the

    product or service. Such price are charge for service.

    Cheap value pricing: this approach is used where external factors suchas recession or increased competition force company to provide valueproducts or services to retain sales

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    Promotion: Events & advertisements Multiple touch points & finer

    promotional

    Services working for the promotional

    activities.

    Frequent flyer programs are carriedout.

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    PLACE:

    Services ranges from Ahmadabad to

    Agartala & to the major cities suchas Delhi, Bangalore, & Chennai etc.

    The main strategy that kingfisher

    follows is to target the metro citiesor the tier 1 cities in India

    On line 24 hr reservation system

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    Physical evidence: Exclusive lounge space

    Gourmet cuisine world class cabin crew

    5 trendy video- Fun TV

    10 music stations Kingfisher Radio .

    PEOPLE: Reliability

    Caring attitude

    goodwill

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    Process

    Resevation

    Flight information

    Facilities at the airport

    Baggage handling

    Meal service

    Flight entertainment

    Deliver quality service

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    BRANDING

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    Movieassociationsand in-filmbranding

    Events

    Cabin crew with Delhi Events:women conferenceCM at marathon with Cherie Blair

    OUTDOORBRANDING

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    MARCOM STRATEGIESMedium Scope

    Advertising Awareness , attitude

    Direct marketing Retention

    Public relation Credibility , reputation

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    CONCLUSION

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    CONCLUSION

    AIR Travel remains a large n growingindustry. It facilitates economicgrowth, world trade, international

    investment n tourism n is thereforecentral to the globalization takingplace in many other industries.

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    Thank You

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    Any Questions??

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