INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | INX Software User Forum...

PowerPoint Presentation

INX SoftwareUser ForumPerth | Sydney | Melbourne | Vancouver

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWelcomeQR Codes & Skill AssessmentsINX Version 5SQL Server ReminderINX InProcessRest BreakTips & TricksINX +TMXObligations & StakeholdersINX SupportQ&AMorning Tea

Anthony WalkerChief Operating OfficerINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWelcome; it is wonderful to be able to get some of your valuable time.Safety minute: evacuation details and location of amenities.General INX user forums:The first general INX forum was held in Perth, Sydney and Christchurch in 2014.This is the second round of the INX User Forum and will also rollout to key locations across Australia and Canada.We have also held a TMX specific forum in PerthWe value these sessions and see them as incredibly valuable opportunities to interact with and listen to our customers.We completed a customer satisfaction survey in Dec / Jan which touched some 200 key customer contacts and provided valuable feedback for our business. We aim to initiate a follow-up to this at the end of June.We have a full and exciting agenda to get through today

WelcomeINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auRegistrations

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWelcome

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWe are all extremely aware of the current market conditions, especially in Perth. Understanding our strategic direction means that our customers will get on board and will also gain confidence that we are able to expand our product and business going forward.For the past 2 years, INX has been ensuring that we focus on expanding our client base and also expanding our penetration into other sectors besides Mining and Oil & Gas. INX has been received more-and-more in these industries:Significant work in the telecommunications industry solving issues for customers who have a small employee base and a large contractor base. This has resulted in strategic developments in the mobile space, online / offline inductions and eLearning, badging and other key technologies.Significant work in the Food & Beverage industry.We are investing heavily in partnerships and in producing software which provides cost savings for our customers. TMX ensures that the process of booking and managing commercial flights with logistics is cost effectively and time effectively managed. TMX is producing efficiencies in the region of 60 to 80% over traditional approaches.Strategic DirectionINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX is successfully running the Vancouver office, and supply sales and support services in Canada, the US and South America. The Canadian office and Canadian business remains a key strategic focus for the company:Peter Carlsson has taken up an offer to move to Vancouver permanently. This provides key consulting capability necessary to progress this office.Jo Anderson has moved to the USA to be closer to her family and takes up a role in the Canadian office as a key InFlight support and implementation consultant.We have invested heavily in new product technologies, and are set on course for INX v5 (more from Vaughan on this later today).We has recognised that many of our customers want to host their vendor systems in the cloud, and as such, we have updated our INX Hosted offering around cost, location, disaster recovery testing services, penetration testing services and ISO27001 compliance.We continue to enhance our mobile offering and respond to growing needs in this area.

Strategic Direction continuedINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX launched our new look and feel website, and our marketing team has worked hard to provide focused content for both new opportunities as well as existing customers.We are working with some of you to provide case studies across various industries.We have focused on providing details of our partner organisations as well as providing demonstration access to modules.We have focused on providing details of public training courses and booking onto these from our website.

Website


Peter IvisonTraining Products Manager


Vaughan de VosChief Technology Officer

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX Version 5

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.au

Create a contemporary and stylish user interfaceConsistent across our complete product range including mobile applicationsMore mature products in INX InControl, INX InFlight and INX InTuition share common technologies,More recent products and product extensions such as INX InTouch and the Injury Management tool have adopted the newer technologiesNew technology through Bootstrap


Simplify the underpinning technology of INX to improve our ability to enhance, maintain and support the productINX Software is supported by a number of technology stacksNew technologies now available that allow us to process the same work load with less resources using a simpler technology stack (i.e. less layers to the stack)Our newer products, such as INX InProcess, already take advantage of some these newer technologies.An objective of INX version 5 is to remove some of the older technologiesRetrofit the newer, more efficient technologiesINX InTuition has been identified as our first candidateWill result in less time and effort to add functionality and resolve issues, allow for faster upgrades, less down time and improved reliabilityINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.au

Objective is to publish an open integration layer over the INX database and take advantage of the Cloud platformINX +TMX is a cloud application hosted on the Microsoft Azure Cloud (links up with INX InFlight)Allows resource intensive business logic to be moved from the INX database up into the application services layerProvides better scalability


William FosterR&D Manager

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auMicrosoft Mainstream Support dropped for SQL 2008R2 as of July 2014

This change allows INX Software to:Take advantage of new feature developments within SQL ServerEnsure we can fully test our product on versions of SQL Server

What this means for our INX Customers:Includes support for SQL 2012 as of May 2013Includes support for SQL 2014 as of January 2015 (4.15.1)Drops support for SQL 2008R2 as of March 2015 (4.18.0)Now supports SQL 2012 and 20142012 support will be reviewed at end of Mainstream Support in July 2017

Minimum requirement for INX Version 4.18.0 and aboveSQL 2012INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWelcomeQR Codes & Skill AssessmentsINX Version 5SQL Server ReminderINX InProcessRest BreakTips & TricksINX +TMXObligations & StakeholdersINX SupportQ&AMorning Tea

William FosterR&D Manager

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWith INX InProcess users can:Manage approvals, delegations and requestsSubmit requests onlineTrack requests with easeSave time and reduce errorsAssign multiple levels of approval

INX InProcess will provide:Flexible workflows targeting the INX systemThe ability to configure and customise workflows based upon client requirementsField configurationsBusiness rule configuration built upon client processesWhat is InProcess?INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auInProcess v2


Jessica FeichtingerINX Implementation Manager

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auWho We AreImplementation Team Project ManagersImplementationConsultantsTechnical &ReportingConsultantsINX Implementation TeamINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auImplementation Team Project ManagersImplementationConsultantsTechnical &ReportingConsultantsJessica FeichtingerImplementation Manager

Stephen HarberProject ManagerMarisa WillardProject ManagerAli BeikrasouliProject ManagerINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auImplementation Team Project ManagersImplementationConsultantsTechnical &ReportingConsultants

Julie SinclairSnr Implementation ConsultantMichelle AllenbyImplementation ConsultantJohn PhilippsImplementation ConsultantPeter CarlssonImplementation ConsultantCatherine CherryImplementation ConsultantMarisol DonnellyImplementation ConsultantINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auImplementation Team Project ManagersImplementationConsultantsTechnical &ReportingConsultantsVlad Ciceklic Senior Technical Consultant Pradeep Vallabhaneni INX Technical Consultant

Ankit PatiraINX Technical Consultant Jeanick Saupin INX Technical Consultant INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auImplement the INX software suiteData Migration i.e. migrating historical event data Integration with third party systems i.e. personnel and organisational structure from HR systemsTraining Monthly public trainingClient specific training on siteSystem Auditing and consultingCustom formatted and adhoc reports

What We DoImplementation Team INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auGlobalisation was developed to allow INX to be used in multiple languages within the same databaseThis also allows majority of labels to be changed throughout INX to reflect your company terminology

Globalisation All INXTips and Tricks

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auNavigate to Administration > Globalisation This will display all of the pages that can be globalisedThis can be quite daunting if you are looking for a common field i.e. Company Level

GlobalisationTips and Tricks

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auThere are a number of options for finding the exact field you are looking for

Option 1Search using the Key/Text SearchThis may return a large number of resultsIt may be difficult to decipher which one is the one you want



Option 2

Navigate to the page where you would like to change the labelTake note of the page name in the URL In this example, you would note InControl/Events.aspx

GlobalisationTips and TricksINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auOption 2 continuedNavigate to Administration > Globalisation In the Resource Class dropdown, search for the page name you noted previously (you can type the page name)You can now easily see the specific field you are looking to re-label


INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auYou may have noticed after upgrading recently that some places within INX now display both yellow (has always indicated a mandatory field) and orange fields.. So what does an orange field mean?

Where an orange field is displayed, you can enter one or the other, it is not mandatory to enter both fields

In the example, you can enter either Reported By or Name (if not in list)

Mandatory fieldsTips and Tricks

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auThere are often times where you need to apply a Compliance, Competency or Procedure to a large group of people which done manually can take a considerable amount of time.

Scenario: A new policy was shared at a toolbox meeting with 40 attendees, each attendee signed an attendance sheet. You now have 40 profiles that need updating with the new procedureCreate a new course in InTuitionAdd the policy to the procedures tab

Bulk upload of CCPsTips and Tricks


Add a new training event (needs to be on or before today)Select the training event by clicking on the scheduled date

Bulk upload of CCPsTips and TricksFrom the training event screen you can add groups of people by selecting multiple names using the ctrl key


Update the training event bySelecting the Update Training Event buttonSelecting all attendees names Change the course status to Completed Select Update Training RecordsSelect the Submit button

All selected people will now have the updated procedure

Bulk upload of CCPsTips and Tricks


Rebecca MacPhersonINX Business Development Consultant


What is +TMX?Travel Management eXchange (or TMX) is the bridge between INX and SerkoFor our customers, the TMX closed-loop integration represents a major process improvementBy automating the flight booking process, customers gain cost efficiencies and remove the administration burden that has historically gone with FIFO roster management.

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX +TMX Benefits

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX +TMX Whos Involved


Zoe StrangeEnvironmental Consulting Manager

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX InViron: Environmental management Previous FocusEnvironmental Monitoring & MeasurementData capture and analysis of environmental dataAutomating imports of lab samplesFlagging exceedancesPlotting monitoring programs on a +GIS mapping tool

NEW FocusEnvironmental Monitoring & MeasurementObligations management & complianceStakeholder profiling and engagement Communication & task management

InViron IntroductionObligations & Stakeholders

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auObligations & Stakeholder Evolution at INX

Obligations & Stakeholders

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auAs INX InViron clients and interest grew, the opportunity to provide an Obligations & Stakeholder tool within the system become more prominent

ObjectivesMeet and build on from the INX InControl functionality; lessons learnedUtilise the environmental experience from ECD to manage the development, implementation & consulting around Obligations & Stakeholder managementProvide an option for clients & prospects to utilise INX InViron as an Obligation & Stakeholder management solution ONLY and not be limited to environmental managementFollowing the INX InViron philosophy; simplified, user friendly, efficient & evolving in line with client requestsOngoing support & development as part of the support & maintenance agreement. It is now part of the INX InViron development scheduleInViron Obligations & Stakeholder ProjectObligations & StakeholdersINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auProduct teamZoe Strange; Environmental Consulting ManagerAnna Cortier; Environmental & GIS ConsultantWillem Swanepoel; InViron developer Anthony Walker; COOProcess & TimelineInViron design & specification documentation Regular channels of communication with InViron clients & prospects to establish the business requirementsBuild, modifications, QA & official release 2015

InViron Obligations & Stakeholder Project

Obligations & StakeholdersINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auObligations & Stakeholder FunctionalityObligations & Stakeholders

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auIdentifying areas of system functionality overlapHarnessing the key strengths of each system and integrating the necessary modules to provide a enterprise wide solutionProvide increased value to clients & ensure a positive user experience by simplifying system administration and centralising data & functionality where possibleINX InViron & INXObligations & Stakeholders

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auCUBE CONSULTINGLevel 4, 1111 Hay Street, West Perth, 6005, Western Australiaphone: +61 (08) 9442 2111|fax: +61 (08) 9442 2110| web: http://www.cubeconsulting.com/INX | Intelligent Business Process

[#]INX InViron Integration ProjectObligations & Stakeholders

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auCan you please do a graphic that links the listed modules and their functionality overlap?

CUBE CONSULTINGLevel 4, 1111 Hay Street, West Perth, 6005, Western Australiaphone: +61 (08) 9442 2111|fax: +61 (08) 9442 2110| web: http://www.cubeconsulting.com/INX | Intelligent Business Process

[#]WelcomeQR Codes & Skill AssessmentsINX Version 5SQL Server ReminderINX InProcessRest BreakTips & TricksINX +TMXObligations & StakeholdersINX SupportQ&AMorning Tea

Anthony WalkerChief Operating OfficerINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auINX has been spending a significant amount of time and effort in revolutionising our approach to supporting our INX products:We have now introduced the Helpdesk concept (a collection of consultants who receive issues from our customers and work to resolve them) as opposed to Support (a collection of consultants who work to resolve bugs and develop solutions).We have increased the composition (infrastructure experts and module experts), the number and the professionalism of our team.We have introduced workflow to provide feedback to the customer, as far as possible.We have included monthly support reports and associated support meetings for our customers on platinum level maintenance.We have provisioned an after hours helpdesk phone which is manned continually by our staff to provide a better service to customers. This service will be strictly governed by the current maintenance agreements held with the customer.We have updated our afterhours message service.

Helpdesk and SupportINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auHow to best raise an issue

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auIncident vs Service Req Management


Anthony WalkerChief Operating OfficerINX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.auQuestions?Thank you!INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | www.inxsoftware.com.au

INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | INX Software User Forum...

Documents

Transcript of INX Software Pty Ltd | Head Office: 1111 Hay Street West Perth WA 6005 | INX Software User Forum...