For 40 years, Falk Harrison has worked with corporations of all sizes to ensure that their investor communications convey their strategies and their investment attributes. Falk Harrison brings investor stories to life through a variety of print, electronic and other media. Using the power of design, we craft consistent visual and verbal investor communication solutions – reflecting corporate messages and strategies with clarity, relevance and authenticity. Investor communication is one of our core competencies. We have experience with the following vehicles: • annual reports • investor web sites • investor supplements • investor fact sheets • investor presentations • road-show exhibits • board member orientation packets

Investor Communication

An abundant and vital national resource, coal is the smart choice to supply America’s ever-growing energy needs.

Arch Coal, Inc. 1

Coal used in powering America’s electric grid is expected to climb 40% to 1.4 billion tons by 2030.Arch is smartly positioned to meet this demandthrough its national scope of operations and anextensive, 2.9-billion-ton reserve base.

Coal provides affordable electricity, keeping household energy costs predictable and preserving America’s quality of life.

At one-third the cost of crude oil or natural gas, coal is the most economical fuel choice for power generators. At Arch, we manage our costs by maintaininga superior asset portfolio and by utilizing highly efficient and safe mining methods. In 2007, our surface operations were 2.7 times more productive than the industry surface average, and three of our longwall operations rankedamong the top eight most productive underground mines in the nation.

2 Arch Coal, Inc.

With access to low-cost energy inputs, American industries are more competitive globally thanks to coal.

On average, European companies spend twice as much per kilowatt-hour forelectricity as American businesses. This cost saving provides a competitive advantage for our domestic industries and economy. Arch keeps a competitiveedge by employing large-scale and sophisticated mining equipment operatedby a skilled and loyal workforce. We also benefit from maintaining one of thestrongest balance sheets in the industry.

Arch Coal, Inc. 3

Reliable, dependable, safe. That’s what we want from our power and for our industry. Arch employees make smart choices daily to ensure their workplaceand actions are safe. In 2007, our award-winning mines ranked first among industry peers for safety performance, and delivered our second-best safetyrecord in the company’s 10-year public history. Yet we won’t be satisfied untilwe achieve our ultimate goal of zero incidents. This unwavering pursuit of excellence in safety represents the cornerstone of Arch’s corporate culture.

A large – and growing – installed base of U.S. coal-generating capacity ensures that our power grid runs reliably every day.

4 Arch Coal, Inc.

Smart ideas. Smart energy. Arch Coal, Inc. 2007 Annual Report

THe POWer WITHInsHAre YOUr sTOrIes

www.archcoal.com

supporting Arch Coal’s ongoing efforts to differentiate and position the company beyond a traditional mining presence as a player in the broader energy sector, Falk Harrison helped clarify and shape their core message platform by telling the story of Arch Coal’s relevance in the areas of employee safety and community outreach, environmental stewardship and the advancement of clean coal technologies, and the creation of smart energy to power modern lives. The website enhanced these corporate messages through a series of video vignettes.

Arch Coal COrPOrATe POsITIOnIng | AnnUAL rePOrT | WeB sITe

219 Piasa Street

Alton, Illinois 62002-6232

www.argosycasinos.com

P E R S O N A L I T Y

with purpose

B U I L D I N G O N T H E A R G O S Y D I F F E R E N C E

Argosy Gaming Company

2000 A N N U A L R E P O R T

V o l u m e 1

CHAPTERS 1, 2, and 3

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219 Piasa StreetAlton, Illinois 62002-6232www.argosycasinos.com

G R O W I N Gby knowing

B U I L D I N G O N T H E A R G O S Y D I F F E R E N C E

Argosy Gaming Company2001 A N N U A L R E P O R T

V o l u m e 2

CHAPTERS 4 through 9

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219 Piasa Street

Alton, Illinois 62002-6232

www.argosycasinos.com

O P E R A T I O N S

and Opportunities

B U I L D I N GO N

T H E A R G O S Y D I F F E R E N C E

Argosy Gaming Company

2002 A N N U A L R E P O R T

V o l u m e 3

CHAPTERS 10 through 16

26123_Cover:26123_Cover 3/23/10 2:31 PM Page 1

Experience our Brand of

entertainment

Argosy 2003 ANNUAL REPORT

pg 15

29408_ARcoated:29408_ARcoated 3/23/10 5:27 PM Page 15

Combining a strategic emphasis with a look of fun and gaming excitement, this integrated brand communication platform was designed to address two primary audiences – investors, with the annual report; and employees, through internal communications. A corporate brochure would complement this strategy and present a well-managed gaming company to new recruits and community leaders in potential new jurisdictions.

Argosy gaming Company InvesTOr, eMPLOYee AnD BeneFITs COMMUnICATIOns | COrPOrATe BrOCHUre | ICOnOgrAPHY

Taking brand standards newly developed for Dollar general’s merchandising, Falk Harrison increased their penetration by extending them to a variety of integrated communications. With bold and bright design, the brand communications clarified the retailer’s essential market position as today’s general store — a fresh, friendly, frugal place where customers save time and money.

Dollar general COrPOrATe vIsUAL BrAnD AnD BrOCHUre | InvesTOr, eMPLOYee AnD MeDIA COMMUnICATIOns

graybar electric Company is an electrical distribution business, included on the Fortune 500 list of the largest U.s. corporations. Falk Harrison updated graybar’s employee and retiree magazine by making it more engaging and modern, and upgraded the awards issue to a true keepsake. We also work with them on advertising and collateral for various market segments. In addition, we designed an annual report that reflected on graybar’s rich history of 140 years in business and 80 years of employee ownership – always stemming from graybar’s values.

graybar electric Company AnnUAL rePOrT | eMPLOYee COMMUnICATIOns | TArgeTeD MArkeTIng AnD ADverTIsIng

National Logistics Solution

Graybar Corporate Accounts Simplifies AT&T’s Logistical Conundrum

graybar.com

E F F I C I E N T, S A F E A N D P R O D U C T I V E S O L U T I O N S F O R C O N T R A C T O R S SPRING 2009

InsIde thIs Issue:

Electronic Estimating . . . . . . . . . . . . . . 3

How to Set Up Your Next Pull in 5 Minutes . . . . . . . . . . . . . . . . . . . . . . 4

How to Deal with a Demanding Schedule of Events . . . . . . . . . . . . . . . . 8

Diversify into a Profitable Service . . . 10

New Business from Your Best Customers . . . . . . . . . . . . . . . . . . . 18

More Graybar ESP Services . . . . . . . . . 24

Heroes of Innovation . . . . . . . . . . . . . . 29

Key Changes to NFPA 70E-2009 . . . . 38

Why Allen Tel Is YOUR Brand . . . . . . . 47

Your Living Network.

Miles of highway and roads – connecting people and places. Graybar helps keep your ITS infrastructure functioning smoothly. We can help you build your network with:

• Tailored solutions

• Unmatched logistics

• Supply-chain and project management

• State-of-the-art technologies from best-in-class manufacturers

• The largest sales force in the industry

We’re ready for you.

Stay Connected.To download the white paper visit graybar.com/unmatchedability or for more information call 1.800.GRAYBAR (472.9227). Plug & Play™ AnyLAN™ Systems

Maytag was committed to transforming itself and taking aggressive action to succeed in a rapidly changing marketplace. With this, the corporate brand communications required a refresh in strategic messaging as well as in design. Though a series of annual reports, quarterly progress updates, leadership summits and web design, Falk Harrison created an integrated brand language and a fresh visual brand platform that strategically transitioned the company.

Maytag

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Strong performance in all operations.Investments for profitable growth.Intelligent InnovationSM in product lines.

InvesTOr COMMUnICATIOns | LeADersHIP sUMMITs | WeB

since 1997, O’reilly has relied on Falk Harrison to strategically tell their investment story. With a strategy built on customer service, Falk Harrison integrates a strong O’reilly “Live green” employee brand with an extensive parts distribution infrastructure and an aggressive dual market growth strategy. Our long-term relationship continues to communicate an investment strategy that strengthens the O’reilly Automotive brand.

O’reilly Automotive AnnUAL rePOrT | sTrATegIC MessAgIng | PHOTOgrAPHY

driven by demand

Net Salesin millions

3.5

2.5

2.3

2.0

1.7

FY’08

FY’07

FY’06

FY’05

FY’04

sigma-aldrich.com

2008 GLOBAL CITIZENSHIP REPORT

Creating Differentiation through Innovation

The 2010 Supply Chain UpdateIn September of 2007, we introduced

you to Sigma-Aldrich’s Supply Chain

Strategy and our Five-Year Action

Plan. Now that we’re halfway through

that plan, we would like to update

you, once again, on what’s happened

since that time and how our plans

are advancing. There is a lot happening

in the Sigma-Aldrich Supply Chain

and we are excited to share our

progress.

Global Supply Chain (GSC) Program Refines Scope and ScheduleDespite modifications to the plan, GSC remains on track.

pg 8

The Globally Harmonized System (GHS) – Implementation at Sigma-AldrichA look at the planned GHS rollout.

pg 9

St. Louis Employees Lend a Hand to Local FamiliesCelebrating the season through giving.

pg 13

ONE COMPANY: THE ONLINE MAGAZINE OF SIGMA-ALDRICH | FEBRUARY 2010

Justine MacDonald, Vice President Procurement and Planning

Also in this issue... Procurement Implements Analytics Tool pg 15 Where Bio Begins pg 16

Jump to

Feature: 2010 Supply Chain Update GSC Refines Program GHS Implementation Lend to Local Families Procurement Analytics Tool Where Bio Begins

The 2009 Supply Chain Strategy Update In September of 2007, we introduced you to Sigma- Aldrich’s Supply Chain Strategy and our Five-Year Action Plan. We would like to update you on what’s happened since that time and how our plans are moving forward. There is a lot happen-ing in regard to Supply Chain and we are excited to share our progress.

Leveraging Supply Chain Improvements to Optimize SalesAn inside look at South-east Asia’s Supply Chain enhancements.

pg 7

Click on the button to learn about navigating the new online version of One Company Magazine.

Click Here!

Also in this issue...

New Ventures Group pg 13 Movember Down Under pg 16

Phase II of the Global Supply Chain Program in Full SwingAs Phase II of the project advances, the GSC team examines progress made to date.

pg 9

Regenerative Medicine Group Responds to Growth in Stem Cell ResearchThe Regenerative Medicine group is ready to meet the needs of stem cell researchers.

pg 11

ONE COMPANY: THE ONLINE MAGAZINE OF SIGMA-ALDRICH | APRIL 2009

Feature: Supply Chain Update Optimizing Sales GSC Phase II Regenerative Medicine New Ventures Group Movember

Jump to

W e began 2007 with a

goal to achieve $2.0

billion in sales – and we

did it! What a great way to finish the

year – and you made this possible.

Thank you for a great effort. This

marks my third year of writing an

annual letter to update you on the

state of our Company, and I am

beginning to sound like a broken

record. Thanks for making this another

good year. It’s the kind of message

I’m sure you don’t mind hearing and

one I never mind writing.

We define a good year at Sigma-

Aldrich by achieving everything we

set out to accomplish, generating

good business results, maintaining a

safe place to work and making our

customers’ experience of doing

business with us a memorable one.

We achieved this and more last year

by executing on all five of our 2005

Strategic Plan initiatives. All of us

know that profitable sales growth

ensures our continued success. It

also takes individual and team effort

to achieve this year after year.

Through your efforts as part of our

7,800 employees in 36 countries

again we retained the distinction

Continued on page 2

Dear Members of the Sigma-Aldrich FamilyA message from Jai Nagarkatti, President and Chief Executive Officer

Also in this issue: | Online Benefits Self-Enrollment | Young Chemists Symposium | One Company Survey | Data Sharing

Business Unit NewsSAFCSAFC Finds Great Success in 2007

Research BiotechInside Research Biotech Operations

Research SpecialtiesOnline Endeavors Yield High Results for Research Specialties

Research EssentialsResearch Essentials Looks to the Future

Panalpina Awarded for Logistics Excellence while Serving Sigma-Aldrich

Page 4

One Company Goes Green

Back cover

oneJanuary 2008

companyTHE MaGaZInE OF SIGMa-aLDrICH

Sigma-Aldrich Argentina Celebrated 2007 World AIDS Day

Page 5

Forest Land Owners and Pulp Mills

2007 GLOBAL CITIZENSHIP REPORT

Enhancing Global Sustainability Through Excellence

sigma-aldrich.com

sigma-Aldrich has a long history of successfully servicing the research and development community, life science and high technology manufacturers with innovative and market-leading products. To reflect this positioning, Falk Harrison designed and evolved an integrated visual brand platform consisting of revitalized print and web design, original photography and informational graphics.

sigma-Aldrich InvesTOr AnD eMPLOYee COMMUnICATIOns | PrODUCT MArkeTIng | WeB

Your Executive Stock Option

ProgramFOR THE YEAR 2000YOUR EXECUTIVE

STOCK OPTION

PROGRAM FOR

THE YEAR 2000

Stock options are an important

element of long-term compensation,

providing rewards directly related

to Sprint’s stock price performance.

Highlights of Sprint’s stock

option programs follow. You will

find more detailed information

regarding each program in the

enclosed materials.

120399 Stock Opt Folder.jg 12/8/99 1:45 PM Page 1

sprint’s strategic story was communicated with flair and reinforced with facts – that sprint had the right mix of assets to successfully compete in the dynamic telecom industry and that it nurtured an inclusive, open culture for employees. Falk Harrison designed and evolved an integrated brand communication platform that addressed investor audiences, current employees – from executives to new recruits – as well as benefit programs and the naming of the cul-de-sacs and buildings of their new corporate campus.

sprint InvesTOr, eMPLOYee AnD Hr COMMUnICATIOns | PrODUCT nAMIng | LeADersHIP sUMMITs | WeB | eLeCTrOnIC MeDIA | sIgnAge

ACTION REQUIRED! [ ]

Getting the upper hand in a challenging endeavor or in today’s increasingly competitive telecom arena is as

much about attitude as action. You have to believe you’rebetter than the competition ... and then set out to prove it.

You have to believe you can overcome any obstacle ... and then begin the assent. You have to believe

in yourself and your team.

Gaining the edge. It’s about attitude.It’s about action. It’s about you.

YOU ARE HERE

2002

1899

“Nextel has strived to convert innovation into

compelling and differentiated products that lead

to superior financial results. I am confident that

will be even more true with the new Sprint .”

Paul Saleh, Sprint Nextel Chief Financial Officer

“Both Sprint and Nextel have been leaders in

innovation. The new Sprint will beat the

competition through the superior delivery

of cutting-edge solutions.”

Len Lauer, Sprint Nextel Chief Operating Officer

We’ve combined two great traditions into a single company with an extraordinary

record of achievement. With pride in our bold and entrepreneurial heritage, we’ll

continue to open doors for our customers and our industry.

1976

Coming of AgeDecades of local expansionproduce $1 billion revenuemilestone.

1989

Across the SeaFirst transatlantic fiber-opticphone call connects.

1993

Triple PlayBecomes first majorcompany to providelocal, long distanceand wireless services.

1996

All in OneBecomes first to combinedigital cellular, two-way radioand text-numeric paging inone phone (usingMotorola’siDEN technology).

2001

SignatureServiceNextel Direct ConnectSM

walkie-talkie service becomesthe talk of the industry. »

2001

Blazing SpeedGlobal IP network featuresfirst 10 gigabit per secondtransatlantic IP backbone. »

2002

SophisticatedDeviceNextel Direct Connect walkie-talkieservice comes to the Blackberry forthe first time.

2004

BlockbusterMergerSprint Nextel merger isannounced.

2005

Done DealSprint Nextel launchesoperations.

2004

Fast DataUnveils plans to deployhigh-speed EV-DO (Evolution-Data Optimized) technologyacross the PCS network.1975

World ClassWorld’s first Public DataNetwork is launched.

« 1986

Pin-DropQualityLong-distance servicebegins and famous pin-dropcommercials debut.

«

« 1996

PCS LeaderFirst nationwide 100-percentdigital PCS wireless networkis completed.

«

«

«

2002

VisionaryLeadershipPCS Vision launches anew era in wireless.

«

2000

Worldwide ServiceNextelWorldwideTM servicebecomes the largest all-digitalwireless coverage in the U.S.andmore than 70 countries.

1994

NationwideCoverageAssets now serve each ofthe top 50 U.S. markets.

2001

Top 100MarketsNextel, with Nextel Partners,Inc., serves top 100 U.S.metropolitanstatistical areas.

1899

SprintFounderCleyson Brown begins theBrown Telephone Co.

COLOR KEY Black: Sprint milestones Grey: Nextel milestones White: Joint milestones

2002

Audio ExpertsBecomes the first carrier to provideaccess to live streaming audio.

«

«

«

«19901994

Radio SpectrumAll of Motorola’s SMR(SpecializedMobile Radio)licenses in the U.S. areacquired.

19972001

2003

19871998

Fast FiberA 15,000-mile fiber networkconnects almost every city inthe U.S. and Canada.

1997

Revolutionary RolloutiDEN service goes national.

1995

Smart InvestorWireless pioneer Craig McCawand his family agree to invest$1.1 billion.

2004

Fast TrackA 10-year partnership beginswith NASCAR, America’sNo. 1 spectator sport.

2003

Cable TelephonyVoice phone service inpartnership with cablecompanies is initiated.

2003

Ahead ofthe GameBecomes the first major U.S.provider to begin conversionof local circuit-switchednetwork to a next-generationpacket network. »

« 1987

IndustryFirstFirst nationwide,100 percent digital,fiber-optic networkis completed.

1992

Internet PioneerMakes history as first carrierto offer commercial Internetaccess.

2002

Nationwide FirstBecomes the first wirelesscarrier to complete anationwide Third Generation (3G)1X network upgrade.

« 2001

Java TimeBecomes the first tointroduce a wireless JavaTM

phone in North America(with Motorola).

2002

Fast FinderGlobal Positioning System(GPS)-enabled phone(with Motorola) isan industry first.

2004

Push-to-TalkCoast-to-CoastWalkie-TalkieNationwide Direct ConnectSM

rolls out to NewYork, Hawaiiand all points in between.

«

1987

NextelFounderMorgan O’Brienlaunches Fleet Call.

Sprint together with Nextel: A legacy of innovation New pictureto come

1990

Going GlobalInternational subsidiaryforms tomarket globalpublic data network services.

As an integral player in the drug research discovery process, the pharmaceutical and biotechnology industries depend on Tripos to accelerate and enhance their research goals. Falk Harrison redefined the visual brand to reflect that the innovative nature of the company and its products was consistent with its print and web communications.

Tripos BrAnD POsITIOnIng | InvesTOr reLATIOns | PrODUCT LAUnCH COMMUnICATIOns | PACkAgIng | WeB