Investor Presentation - World Finance...2 Certain statements in this presentation constitute...
Transcript of Investor Presentation - World Finance...2 Certain statements in this presentation constitute...
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Investor PresentationFebruary 24-25, 2020
CONFIDENTIAL DO NOT DISTRIBUTE
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Certain statements in this presentation constitute “forward looking-statements” under the Private Securities Litigation ReformAct of 1995. Statements other than those of historical fact, as well as those identified by the words “anticipate,” “estimate,””intend,” “plan,” “expect,” “believe,” “may,” “will,” and “should” or any variation of the foregoing and similar expressions areforward-looking statements. Such forward-looking statements are about matters that are inherently subject to risks anduncertainties. Factors that could cause actual results or performance to differ from the expectations expressed or implied in suchforward-looking statements include the following: recently enacted, proposed or future legislation and the manner in which it isimplemented; the nature and scope of regulatory authority, particularly discretionary authority, that may be exercised byregulators having jurisdiction over the Company’s business or consumer financial transactions generically, including, but notlimited to, the Consumer Financial Protection Bureau (the “CFPB”), having jurisdiction over the Company’s business or consumerfinancial transactions generically; the unpredictable nature of regulatory proceedings and litigation; and any determinations,findings, claims or actions made or taken by the CFPB, other regulators or third parties that assert or establish that theCompany’s lending practices or other aspects of its business violate applicable laws or regulations; the impact of changes inaccounting rules and regulations, or their interpretation or application, which could materially and adversely affect theCompany’s reported financial statements or necessitate material delays or changes in the issuance of the Company’s auditedfinancial statements; the Company's assessment of its internal control over financial reporting, and the timing and effectivenessof the Company's efforts to remediate any reported material weakness in its internal control over financial reporting; changes ininterest rates; risks related to expansion and foreign operations; risks inherent in making loans, including repayment risks andvalue of collateral; the timing and amount of revenues that may be recognized by the Company; changes in current revenue andexpense trends (including trends affecting delinquencies and charge-offs); and changes in the Company’s markets and generalchanges in the economy (particularly in the markets served by the Company). These and other factors are discussed in greaterdetail in Part I, Item 1A, “Risk Factors” in the Company’s most recent annual report on Form 10-K for the fiscal year ended March31, 2019 filed with the Securities and Exchange Commission (“SEC”) and the Company’s other reports filed with, or furnished to,the SEC from time to time. World Acceptance Corporation does not undertake any obligation to update any forward-lookingstatements it makes.
Cautionary Note About Forward-Looking Statements
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Table of Contents
Company Overview and Key Investment Highlights
Financial Summary
Business and Portfolio Overview
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Company Overview and Key Investment Highlights
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Overview
CONFIDENTIAL DO NOT DISTRIBUTE
▪ 50+ year old small-loan consumer finance company
▪ Provides loans to individuals with limited access to credit
▪ Well positioned to capitalize on favorable supply/demand imbalance within the non-prime lending space
▪ Originated over $27 billion dollars worth of loans since 1994
▪ Focused on relationship-lending business model
▪ Current portfolio size ~ $1 billion in net loans
▪ Weighted average on net proceeds:
▪ APR – 56.8%
▪ Term – 16 months
▪ Loan amount - $1,194
Total: 1,193
Branch Count
FY2019 Data is through 3/31/2019
217
360 441
620
910
1,138 1,186 1,177 1,193
0
200
400
600
800
1,000
1,200
1,400
'94 '98 '02 '06 '10 '14 '16 '18 19
9
29
77 35
77
37
298
69
4727 65
107
78
95
124
19
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Net Charge-Offs
($ in millions)
_________________Note: Fiscal year-end is 3/31. (1) Return on Average Assets is calculated as net income over the Average Total Assets for the respective period. Average Total Assets are defined as a 5-quarter average, ending at the respective period end(2) 20+ Year Average represents average from 3/31/2000 to 3/31/2019(3) FY2018 adjusted to remove $15.4 million of tax expense related to the one-time discrete revaluation of the deferred tax asset and the foreign transition tax recorded due to the passage of the Tax Cut and Jobs Act (TCJA)
20+ Year Average NCOs2: 14.4%
Net Income & Return on Average Assets1 & 3
$6 $9 $11 $8 $8 $7 $14 $16 $19 $23 $29 $34 $39
$48 $54 $57
$74
$89 $98 $101 $99 $103
$83
$68 $64 $74
8.2%
10.8%11.9%
8.2%7.2%
8.4%
9.7%8.8%
9.9%10.4%
11.7% 11.8% 11.9%12.6%
11.8%11.1%
13.2%
14.4% 14.2%13.4%
12.4% 12.7%
10.5%
9.0%8.3%
8.8%
0.0%
4.0%
8.0%
12.0%
16.0%
$0
$40
$80
$120
$160
$200
'94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19
Includes operating with strong and stable margins in various economic environments
Consistent Profitability
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Strong Balance Sheet and Cash Flow
Strong cash flows have allowed operations at low leverage levels
Leverage Profile (Debt/Equity)
Cash Flows From Operations
_________________Note: Fiscal year-end is 3/31(1) 20 - Year CAGR represents CAGR from 3/31/2000 to 3/31/2019(2) 20+ Year Average Leverage represents average from 3/31/2000 to 3/31/2019
($ in millions)
20+ Year Average Leverage2: .8x
1.5x 1.4x 1.3x 1.2x 1.1x0.8x 0.9x 0.6x
0.4x
0.5x 0.8x 0.9x 0.7x
0.4x 0.4x
0.7x1.1x
1.7x 1.6x
1.0x0.6x 0.5x 0.5x
0.0x
0.5x
1.0x
1.5x
2.0x
2.5x
3.0x
3.5x
4.0x
4.5x
'97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19
$21 $19 $21 $32 $39 $48 $55 $70 $88 $98 $110
$136 $154
$184 $200
$219 $232 $246 $242 $206 $219 $218
$245
$0
$50
$100
$150
$200
$250
$300
'97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19
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Traditional Loan Product Provider to Underserved Clients
PaydayPawnTraditional Installment
Credit Card
_________________Source: Company filings, CFPB, Center for Responsible Lending Report (Feb 2013), Wall Street Research(1) Center for Responsible Lending, “The State of Lending in America & its Impact on U.S. Households." Data represents 30-Day Balloon Payment Car-Title Loans(2) CFPB, “Payday Loans and Deposit Advance Products”
Auto Title Loans
Past Due Resolution
Auto debit bank account
Sale of loan collateral
Branch outreachCentralized calling
Sale to a 3rd partyRepo automobile
Loan Amortization
BalloonBalloon
Fully amortizing
Fixed, equal monthly payments
Revolving
Low minimum payment
Balloon
Credit Reporting
No reportingNo reportingReport to bureausReport to bureaus No reporting
Renewals Borrower’s optionAverage 0 – 3 renewals/year
Revolving
Underwriting Approach
Bank account and employment
Solely collateral value
Ability to payAbility to pay and
credit historySolely collateral
value
8 renewals/year1 9 renewals/year2
Simple and attractive product to an underserved customer base, focusing on the customer's stability, ability and willingness to pay
Average Term
2 - 3 weeks22 – 4 monthsLarge: 3-5 years
Small: 12-24 monthsRevolving 30 days1
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Business and Portfolio Overview
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World Acceptance Branch Overview
Branch Managers have full branch P&L responsibility promoting an ownership attitude
Representative BranchTypical Branch
PortfolioBranch EmployeesCharacteristics
▪ 1,500 square feet
▪ $1,470 per month lease
▪ Rural America –typically downtown or small strip center
▪ $950,000 gross loans receivables
▪ 735 accounts
▪ $456,000 avg. revenue during fiscal 2019
▪ 2.8 employees per branch
▪ Manager, Account Specialists
_________________Note: Data as of 3/31/2019
• Each Branch is operated by a state level company subsidiary.• Branches and personnel are licensed and insured as required by state
law.
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Historical Branch Growth
Branch Count Over Time
Conservative and disciplined manner of entering states and opening branches
1962 1974 1980 1991 1993 1996
July 1962: South Carolina
2000 2003 2010 2013
December 1974: Texas and Georgia
October 1980: Oklahoma
May 1991: Louisiana
April 1993: Tennessee
1996: Illinois, Missouri and New
Mexico
March 2000: Kentucky
January 2003: Alabama
December 2010: Wisconsin
September 2012: Indiana
2012 2014
October 2018: Utah
September 2013: Mississippi
_________________Note: Total branch count over time is as of 3/31/2019
2018
October 2014: Idaho
State Date of Entry 1995 2000 2005 2010 2015 2018 2019
South Carolina July '62 59 63 65 95 99 97 95
Georgia December '74 38 48 76 101 113 123 124
Texas December '74 93 135 164 229 300 291 298
Oklahoma October '80 33 43 51 82 83 71 69
Louisiana May '91 15 21 20 38 49 47 47
Tennessee April '93 6 35 55 95 107 105 107
Illinois September '9630
33 64 82 82 77
Missouri August '96 18 36 62 78 76 77
New Mexico December '96 13 20 39 44 38 37
Kentucky March '00 4 36 61 79 78 78
Alabama January '03 21 44 68 65 65
Wisconsin December '10 28 27 29
Indiana September '12 22 32 35
Mississippi September '13 12 25 27
Idaho October '14 8 20 19
Utah October '18 9
Total 244 410 577 910 1,172 1,177 1,193
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Loan Characteristics
World Acceptance operates predominately in the small-loan installment space
Small Installment –66%
Large Installment –34%
Size Average Term (1)
▪ Average: $3,645▪ Range: $2,500 to $20,000
▪ 23 months
▪ Average: $900▪ Range: $200 to $2,499 ▪ 12 months
Average APR (1)
▪ 68.6%
▪ 33.9%
_________________(1) Weighted average based on initial net proceeds
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Portfolio Overview
Portfolio By Geography1
Diversified Portfolio by Geography and Beacon Score
▪ No state has greater than a 21% loan concentration
▪ Larger loans (>$2,500) have been growing as a percentage of the portfolio
▪ Currently comprise approximately one-third of World Acceptance’s loan portfolio
_________________(1) Based on gross loans receivable as of 3/31/2019(2) Represents U.S. portfolio, data as of 3/31/2019(3) Other states include Louisiana, New Mexico, Wisconsin, Indiana, Mississippi, Idaho and Utah
20.7%
12.9%
11.6%
9.0%
8.3%
7.0%
6.9%
7.1%
5.0%
11.5%Texas
Missouri
Oklahoma
Illinois
KentuckyTennessee
Georgia
Alabama
South Carolina
Other
Portfolio By Beacon Score2
0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
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Portfolio Overview Continued
Portfolio By APR1
Deep knowledge of its borrower base has enabled World Acceptance to lend effectively across the non-prime segment
▪ Approximately 27% of the loans in the U.S. portfolio have APRs of 36% or less
▪ Approximately 92% of U.S. loans have an APR of less than 100%
▪ Portfolio spreads across a broad spectrum of borrowers
(1) Data as of 3/31/2019
27.0%23.9%
13.6%
4.7% 4.8%3.7%
13.8%
8.4%
0.1%0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
0%-36%
37%-50%
51%-60%
61%-70%
71%-80%
81%-90%
91%-99%
100%-149%
150%-200%
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Rigorous Loan Underwriting Process
• Time-tested underwriting principles produce consistently strong performance
• Mitigate net charge-off volatility through various economic cycles
• Stability, ability and willingness to pay
• Underwriting policies with objective credit evaluation criteria, including a custom in-house credit grade calculated for each new borrower
• Relationship-based branch lending enhances servicing effectiveness
• Establishes initial contact with the borrower, building an ongoing
customer relationship
• Individual loan approval authority based on experience and position
• Generally decentralized loan approval and collections
• Comprehensive analytical and management oversight
Detailed underwriting coupled with analytics and an understanding of the local demographic profile has yielded strong performance
Take Application
Budget Review
Verify Job, Residence and Credit References
Loan Decision
Execute Documents
Disburse Funds
Review Credit and Custom Credit Based Borrower Grade
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2
3
4
5
6
7
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Robust Collections Process
▪ Internal data system generates customizable notices on delinquent accounts
▪ Friendly text message payment reminders sent once per week to every opt-in customer with payment due the following week
▪ Accounts 30+ days past due considered an advanced collection situation
▪ Accounts charged off after 180 days
▪ Extensions allowed in special situations
▪ All charge-offs reviewed and approved by district managers
▪ Branch managers earn up to 10% of Monthly Rating Sheet Profit if certain delinquency, profitability and growth goals are met
▪ Other branch staff also earn a percentage of Monthly Rating Sheet Profit based on the performance of the branch
Collection Process
Branch Incentive Program
Early Stage Mid Stage Late Stage
▪ Automatic reminder letters
▪ Branch follow-up calls
▪ Text messages
▪ Payment incentives
▪ Escalated letter campaign
▪ Phone additional contacts
▪ Begin migration to centralized collection process
▪ Internal Recovery Unit (IRU) Charge-off decisioning
▪ Third party collections
World Acceptance follows a robust collection process making numerous attempts to work with the customer prior to charging-off a loan
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Portfolio Composition and Credit Performance
Gross Loan Balance by Customer Tenure at Origination Portfolio Mix by Customer Tenure at Origination
Period Ended Less than 2 Years More Than 2 years Total
12/31/15 $331,976,598 $792,223,760 $1,124,200,358
12/31/16 $303,303,989 $761,820,791 $1,065,124,780
12/31/17 $337,780,636 $789,638,745 $1,127,419,381
12/31/18 $428,032,549 $830,875,356 $1,258,907,905
12/31/19 $487,842,960 $884,925,620 $1,372,768,580
YOY Change in Gross Loan Balance by Customer Tenure at Origination ($'s) Indexed 3rd Quarter Charge-off Rates by Tenure Since Fiscal 2016
Period Ended Less than 2 Years More Than 2 years Total
12/31/15 ($27,383,334) ($11,650,372) ($39,033,706)
12/31/16 ($28,672,609) ($30,402,969) ($59,075,578)
12/31/17 $34,476,647 $27,817,954 $62,294,601
12/31/18 $90,251,913 $41,236,611 $131,488,524
12/31/19 $59,810,411 $54,050,264 $113,860,675
YOY Change in Gross Loan Balance by Customer Tenure at Origination (%'s)
Period Ended Less than 2 Years More Than 2 years Total
12/31/15 (7.6%) (1.5%) (3.4%)
12/31/16 (8.6%) (3.8%) (5.3%)
12/31/17 11.4% 3.7% 5.8%
12/31/18 26.7% 5.2% 11.7%
12/31/19 14.0% 6.5% 9.0%
Rapid portfolio growth in recent years has shifted the weighting of less tenured customers
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Portfolio Composition and Credit Performance (contd.)
Portfolio Mix by Customer Tenure at Origination
Period Ended Less Than 2 Years More Than 2 Years
12/31/15 29.5% 70.5%
12/31/16 28.5% 71.5%
12/31/17 30.0% 70.0%
12/31/18 34.0% 66.0%
12/31/19 35.5% 64.5%
Indexed 3rd Quarter Charge-off Rates by Tenure Since Fiscal 2016
3 Months Ended Less Than 2 Years More Than 2 Years Total
12/31/15 1.47 0.61 0.86
12/31/16 1.69 0.74 1.00
12/31/17 1.54 0.65 0.91
12/31/18 1.65 0.68 0.99
12/31/19 1.70 0.64 1.02
Key Notes
▪ When comparing the 3rd quarters of FY ‘17 and ‘20, the charge-off rate of the lower-tenure population increased by 0.7% while the higher-tenure population’s rate decreased 12.5%.
▪ Even with essentially the same charge-off rate in the lower-tenure population and reduction in the higher-tenure population, the increase in portfolio weight of the lower-tenure group has led to an overall increase in the charge-off rate of 2.2% over this period.
▪ The Company continues to expect the return on these pools of customers to exceed its cost of capital and be in line with long-term performance expectations.
Effects of portfolio growth and customer tenure continue to impact overall charge-off rates
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Credit Performance
Net Charge-Offs
Loan Delinquency – 61+ Days
Rigorous underwriting standards have led to stable performance across economic cycles
14.7%14.6% 14.8%13.4%
14.7%16.7%
15.4%14.1% 13.8% 13.7% 14.6%
12.8%15.0%
16.2%14.9%
16.1%
0.0%
4.0%
8.0%
12.0%
16.0%
20.0%
24.0%
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Net Charge-offs
2.3% 2.5% 2.1% 2.2% 2.6% 2.7% 2.3% 2.4% 2.4% 2.6% 2.9%
4.2% 4.4%5.0% 5.4% 5.8%
3.8%4.1%
3.4% 3.6% 4.0% 4.2% 3.8% 3.8% 3.8% 4.2%4.9%
6.2% 6.5%7.0%
7.5% 7.8%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019Recency Contractual
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Risk Management
High Levels of Management Involvement
Culture of Compliance
Management Controls
▪ Regulatory matters
▪ Setting policy and procedures
▪ Risk oversight and management
▪ Information technology
▪ Annual risk and fraud assessments
▪ Addressing state audit reports
Information System Controls
and Security Infrastructure
Internal Audit Department
▪ Quarterly supervision of each branch
▪ Compliance monitoring
▪ Surprise cash counts
▪ Data Analytics
▪ Monthly underwriting and loan
documentation reviews
▪ Detailed operational performance
monitoring
3 L
ines o
f D
efe
nse M
odel
▪ Unified loan management platform provides
strong IT control structure
▪ Proprietary platform fully customizable
▪ Detailed branch statistics and monitoring
▪ 12 full-time auditors
▪ 9-18 month frequencies
▪ Loan documentation audits
▪ Detailed risk and fraud assessment process
▪ Risk-based audit approach focused on
high-risk areas and fraud prevention and
detection
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Risk Management
World Acceptance has built a culture of compliance that anticipates and adapts to a constantly changing regulatory environment
▪ Implement controls to address weaknesses noted during risk assessments, branch audits, external
compliance audits, state regulatory audits and customer complaints
▪ Aligning the compliance program with changing business and regulatory conditionsControl
▪ Continuously monitor trends in branch audits, state regulatory audits and customer complaints for
quick identification of systemic issues
▪ Participate and consult on key business initiativesMonitor
▪ Maintain a compliance program to identify deficiencies within our business processes
▪ Perform compliance and fair lending risk assessments
▪ Review all regulatory environment changes and translating those to changes in policies and procedures
Identify
▪ Monthly detailed reporting throughout the business
▪ Quarterly reporting to the Board, Board Committees and senior management
▪ Escalation of high-risk systemic issuesReport
▪ Develop branch-level compliance training for key risk areas and systemic issues
▪ Ensure all employees and directors receive annual compliance trainingTrain
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Financial Summary
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Gross Loans Receivables Loan Origination Volume
Revenue Earnings Per Share (1)
Historical Financial Performance
($ in millions)
($ in millions)($ in millions)
_________________Note: Fiscal year-end is 3/31. Data is through 3/31/2019.(1) FY2018 adjusted to remove $15.4 million of tax expense related to the one-time discrete revaluation of the deferred tax asset and the foreign transition tax recorded due to the passage of the Tax Cut and Jobs Act (TCJA)
$2,702 $2,840 $2,788 $2,564 $2,473
$2,361 $2,487
$2,720
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
2012 2013 2014 2015 2016 2017 2018 2019
$912 $982 $1,015 $1,016
$965 $943 $1,004
$1,128
$0
$200
$400
$600
$800
$1,000
$1,200
2012 2013 2014 2015 2016 2017 2018 2019
$505
$543
$567 $577
$515
$491 $503
$545
$440
$460
$480
$500
$520
$540
$560
$580
$600
2012 2013 2014 2015 2016 2017 2018 2019
$6.39
$7.62 $8.44
$11.05
$9.59
$7.72 $7.20
$8.03
$-
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
2012 2013 2014 2015 2016 2017 2018 2019
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Return on assets and equity
14.2%13.4%
12.4%12.7%
10.5%9.0% 8.3% 8.8%
23.6%
26.6%
30.0%
36.1%
25.3%
17.1%
13.9% 13.6%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
2012 2013 2014 2015 2016 2017 2018 2019
Return on Average Assets Return on Average Equity
25