Investor Presentation MHRIL Qtr 3 FY11

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    1

    Mahindra Holidays & Resorts India Ltd.

    Changing the Way India Holidays

    (updated as at Dec 31, 2010)

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    The MHRIL story

    Company Overview1

    Differentiated Approach: Customer Centric Design2

    Integrated and Mixed Use Business Model3

    Unique Revenue Model4

    Proven Financial Performance5

    Way Forward6

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    Company Overview

    Highlights & Milestones

    Product Portfolio

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    Highlights & Milestones

    Among the Top 10 Vacation Ownership Companies in the World#

    Indias No.1 Vacation Ownership Company

    121,751 Vacation Ownership (VO) members as at Dec 31, 2010

    72% of the total active VO members in India with RCI*

    34 resorts, 1,555 apartments & cottages as at Dec 31,2010

    Impressive Growth Rates 5 year CAGR for Income at 43%

    5 year CAGR for PAT at 54%

    Club Mahindra Holidays: Superbrand 2009**

    10 RCI Gold Crown Resorts: Munnar and Goa for 10 consecutive years

    Ranked 150 in Business Today BT Top 500 (2009)

    One of Best performing Global IPO by Wall street Journal (lone Indian IPO)

    4

    #

    Company Sources * Source: Group RCI as on May 31, 2009 **Source: Brand Council in India

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    Product Portfolio

    Flagship Brand : Indias No. 1 holiday brand

    Offers Family Holidays 7 days every year for 25 years 27 resorts in India & Thailand. 5,087 resorts through RCI Age Segment 30 55 years

    1997

    Offers Short Breaks 6 days every year for 10 years

    Across 5 resorts Target Segment young urban families

    2006

    Corporate Membership Offers Reward & Recognition solutions Points based platform to aid flexibility for Corporates

    2006

    1 stop shop for family holiday & travel related services Powered thru e-commerce website, dedicated call center

    2008

    Provides accommodation in private homes Has aggregated 205 homes across 14 states Launched in the UK, extended into India

    2008

    2010 Tented campsite specially designed for families Outdoor & Adventure activities to bring people closer to

    nature

    5

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    Differentiated Approach

    Customer Centric Design

    Product Features

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    Conventional Proposition: Essentiallydiscounted accommodation room nights.

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    Understanding Vacation Ownership

    Key features of the conventional model

    Ownership at a fixed resort location for a fixed week

    in the year every year in a fixed season and room type

    Concept of Vacation Ownership

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    Customer Centric Design

    Fixed Week Fixed Resort

    Variable Price Model

    Limited Service Resort

    Distinct Developer, Marketer and Service

    Operator

    Pure Timeshare Resorts

    Floating Week Floating Resort

    Gives customer flexibility: Time of holiday,

    duration, destination of choice

    Fixed Retail Price

    Greater transparency

    Full Service Resort Amenities, Facilities and Services

    Complete Family Holiday Experience

    Vertically Integrated Operations

    Deliver on promised value

    Mixed Use Resorts

    Maintain Quality

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    ONE WEEK EVERY YEAR FOR 25 YEARS, RIGHT-TO-USE MEMBERSHIPIN THE SEASON AND APARTMENT TYPE THE MEMBER CHOOSES

    For conditions of usage please refer to the Membership Application Form

    available at any of our offices, branches and outlets

    Conventional Model Club Mahindra Model

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    Integrated & Mixed Use Business Model

    Integrated Value Chain

    Multiple Sales Channels

    Resort Network

    Family Holiday Experience

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    Delivery Through Integrated Value Chain

    Resort Design &

    DevelopmentLifestyle product

    marketing approach

    Pan India multi-

    channel salesinitiatives

    Holiday planning

    & reservationservices

    Active customer

    feedback system

    Full service

    resorts

    Additional valueopportunities

    Identification &

    acquisition of land

    Club Mahindra

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    Pan India multi-channel sales team11

    Onsite

    BranchOffices 19

    36#

    126**

    3*

    RetailOutlets

    Franchisee

    ServiceOffice

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    *Dubai ; **including Dubai & Kuwait; #29 Direct and 7 Franchise

    Follow Permission Marketing Approach

    Retails Outlets: Club Mahindra Holidayworlds

    at Malls and shopping complexes

    Direct to home: Meet target members at home

    Onsite: Club Mahindra Holidayworlds at resorts

    Reaching Customers throughInnovative Sales & Marketing Channels

    Multiple Sales Channels

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    Pan India presence

    Coorg

    Kodaikanal

    Poovar

    Ashtamudi

    Dharamsala

    Mussoorie

    Manali

    Binsar (2)

    Corbett

    Goa (2) Pondicherry

    Ramnagar

    Tungi

    Kadapakkam

    Theog

    Thekkady

    Ooty (2)

    MasinagudiYercaudMunnar

    Varwade

    KasPanchgani

    Shimla

    Operational

    Under Development

    Green FieldsNaukuchiatal

    Kumbalgarh

    Hyderabad

    Gangtok

    Existing Resorts

    Own 12 (1047 Apartments)Long Lease 16 (426 Apartments)

    Short Lease 6(82 Apartments)

    Total 34 (1555 Apartments)

    96% Own & Long Lease

    Expansions Planned

    Ashtamudi, Coorg

    Greenfield Development

    Tungi (near Lonavala), Theog (near Shimla)

    Landbanks for future

    Maharashtra Kas, Varwade

    Tamil Nadu Kadapakkam

    Andhra Pradesh Near Hyderabad

    Karnataka Coorg

    **Besides resorts shown in map Club Mahindra members have access to a total of 5,087 RCI affiliated resorts across the world

    *Also present in Thailand

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    Gir

    Ranthambore

    Sariska

    Nawalgarh

    Osian

    Swamimalai

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    Holistic Family Holiday Experience

    # Activities and amenities at certain locations are resort specific and may not be available at all locations throughout the year

    10 RCI Gold Crownresorts

    2 Resorts 5 Staraccredited by Dept. ofTourism GOI

    MRD processes certifiedISO:9001-2000compliant

    PCMM level 3 assessedat Goa Resort

    BHC certified Hygienesystems

    Accreditation forquality resort services

    Fun dining Restaurants &

    Gourmet takeaways

    Svaastha Spas/AyurvedicSpas

    Kids Club Champs

    Bars

    Swimming pool

    Conferences & Outbound

    Trainings

    Activities & amenities

    giving complete holidayexperience#

    Designed to suit

    topography of the

    location

    Non-conventional

    accommodation such as

    log huts, tents and

    floating cottages Resort

    Design

    Adding innovative

    activities

    Strategy to enhanceholiday experience

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    Unique Revenue Model

    Multiple Revenue stream

    Continuous Value creation from single unit

    The Club Mahindra Advantage

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    Revenue Streams From Members

    Membership Fee: Admission Fee

    Entitlement Fee

    Annual Subscription Fee: (ASF)

    Interest: On Instalments (EMIs)

    Resort Revenue: Revenue generated at the resort during theholiday

    Upfront Cash:

    Admission Fee

    Recurring Income:

    Entitlement Fee

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    Unique Revenue ModelValue created continuously from a single resort unit..

    Timeline (years)*Inflation not considered

    0 25

    ValueRealized

    Recurring Revenue Streams*: ASF, Usage Fee, ResortRevenues

    UpfrontCash:

    AdmissionFee

    Residual Value *:Opportunity for2nd cycle - ZEROMarginal Cost of

    Inventory

    Income fromFinancing

    Admission FeeEntitlement Fee

    Resort - MembersResort FITInterest on EMI

    Annual Subscription Fee

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    Value Creation Profile

    Large Upfront Cash-flow

    Built in Annuity Stream

    Residual Value

    16

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    The Club Mahindra Advantage

    Club Mahindra Hotels

    OccupancyHigher and Stable All Year round

    occupancy

    Lower occupancy subject to

    uncertainty and fluctuations

    Revenue

    StreamsMultiple revenue streams. Yearly

    and Annuity based.

    Limited revenue streams. No

    Annuity streams.

    Debt Structure Almost debt free High levels of debt

    Cash Flows Strong upfront cash flow model Low on cash flow

    Receivables Receivables can be Securitized. No Securitization opportunity

    Holiday

    ExperienceHigh Quality Focus on every

    member of the Family.

    Generally less focus on Holiday

    Experience and no focus on

    individuals within the Family.

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    Details of income

    For FY 05 to FY 09 numbers are from the MHRIL Prospectus

    All Figs in Rs crores

    2010 2009 2008 2007 2006 2005

    Income from sale of Vacation Ownership 348.6 297.21 283.54 181.11 113.49 73.95

    Annual subscription fee 51.7 45.56 32.28 22.77 19.94 12.73

    Income from travel services & homestays 2.7 1.21 0.08 0 0 0

    Income from resorts

    - Room rentals 22.3 17.53 14.12 10.52 6.37 5.06

    - Food and beverages 30.8 23.12 16.22 13.52 9.32 7.31

    - Others 12.7 7.57 5.34 3.98 3.21 2.31

    Total Income from Resorts 65.8 49.08 36.83 28.43 19.29 15.03Total 468.7 393.06 352.73 232.31 152.72 101.71

    2010 2009 2008 2007 2006 2005

    Other Income 47.6 51.25 22.31 8.34 4.01 4.44

    Net Profit before tax, restated 176.7 132.04 126.19 66.77 32.83 15.25

    Percentage 27% 39% 18% 12% 12% 29%

    Interest

    On instalment sales 18.7 37.15 19.68 7.32 3.39 2.84

    Income from securitization (refer note 5) 22.3 9.96 1.21 0.72 0.45 1.57

    Gain on exchange fluctuation 0.0 2.50 - - - -

    Miscellaneous income 6.6 0.16 0.55 0.26 0.16 0.03

    Total 47.62 51.25 22.31 8.34 4.01 4.44

    Details of Other Income

    Details of Income from sale of Vacation Ownershipand other services

    Year ended March 31st

    Year ended March 31st

    B lSummary Sta tement of Asse ts & Liabilities As at 31st March In Rs crore

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    BalanceSheet

    Summary Sta tement of Asse ts & Liabilities As a t 31st March In Rs. crore

    2010 2009 2008 2007 2006 2005

    Shareholders' funds:

    Share capital 83.3 77.0 76.4 28.4 28.4 28.4Employee stock options outstanding - - 0.0

    Reserves and surplus 356.0 118.8 66.6 47.3 14.9 0.0

    Minority Interest - 0.0 0.0 0.0 - -

    439.3 195.8 143.0 75.7 43.3 28.4

    Deferred income

    Advance towards members' facilities 805.0 641.0 482.5 324.2 226.3 164.0Loan funds:

    Secured loans 10.0 24.7 20.1 6.0 26.8 22.0Unsecured loans - - - - - 1.3

    Deferred tax liability (net) 33.3 29.5 23.6 20.2 9.2 -

    TOTAL 1,287.7 891.0 669.2 426.0 305.6 215.7

    APPLICATION OF FUNDS

    Fixed assets

    Gross block 489.2 429.3 273.4 225.7 191.7 149.3

    Less : Depreciation 82.5 64.1 47.9 38.3 30.7 23.5Net block 406.7 365.2 225.5 187.4 161.0 125.7

    Capital work in progress/advances 86.6 42.8 39.0 9.8 1.4 1.4

    Expenditure during construction pending allocation11.3 8.5 6.0 2.9 0.8 0.3

    504.6 416.5 270.5 200.1 163.2 127.5

    Investments 227.2 0.0 0.0 5.9 0.0 4.5

    Deferred tax asset (net) - - - - - 2.2

    Current assets, Loans and advances

    Inventories 3.0 5.3 3.5 1.8 0.9 0.6

    Sundry debtors 631.5 482.6 403.4 218.7 145.7 78.2Cash and bank balances 24.4 32.8 7.6 9.4 7.8 3.9Loans and advances 81.2 66.5 62.0 41.9 26.2 18.8

    740.1 587.1 476.5 271.8 180.6 101.6

    Less: Current liabilities and provisions

    Current liabilities 143.2 82.1 60.9 40.6 38.0 25.1

    Provisions 41.0 30.6 17.0 11.2 0.3 0.2

    184.2 112.6 77.9 51.8 38.2 25.3

    Net current assets 555.9 474.5 398.6 220.0 142.3 76.3

    Profit and loss account - - - - - 5.2

    TOTAL 1,287.7 891.0 669.1 426.0 305.6 215.7

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    Strong Financial Performance

    Sustained Growth

    Financials

    Highlights: 9M FY11 and Q3

    Consolidation Measures for the future

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    Growth Rate

    Please note, all figures are based on consolidated financial statement , Div for FY 10 is proposed .

    FY 05 FY 06 FY 07 FY 08 FY 09 FY 105 Year

    CAGR

    Cumulative Member base (No) 28,491 38,691 53,113 73,533 92,825 109,884 31%

    Income from sale of Vacation

    Ownership & Other Services101.7 152.7 232.3 352.7 393.2 473.5 36%

    PBDITA 27.3 44.6 79.3 144.0 152.1 199.5 49%PAT 8.3 20.0 42.5 84.0 79.8 117.1 70%

    Share Capital 28.4 28.4 28.4 76.4 77.0 83.3 24%

    Reserves 0.0 14.9 47.3 66.6 118.8 355.3 713%

    EPS (Diluted) (in Rs) 1.69 4.05 5.50 10.77 10.19 14.18 53%

    Dividends 0% 0% 30% 30% 30% 40%

    (Rs. In Cr.)

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    77.4

    145.7

    218.7

    403.4484.1

    631.5

    733.7

    FY05 FY06 FY07 FY08 FY09 FY10 9M FY11

    106.1

    156.7

    240.6

    375.0

    444.3

    516.4

    364.4

    FY05 FY06 FY07 FY08 FY09 FY10 9M FY11

    500606

    675779

    1,177

    1,4761,555

    FY05 FY06 FY07 FY08 FY09 FY10 9M FY11

    28,491

    38,691

    53,113

    73,533

    92,825

    109,884

    121,751

    FY05 FY06 FY07 FY08 FY09 FY10 9M FY11

    Sustained Growth

    Cumulative VO Membership Inventory (Number of Units)

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    CAGR FY08 FY10: 31% CAGR FY08 FY10: 24%

    Total Income (INR Cr) Receivables Available for securitization (INR Cr)

    CAGR FY08 FY10: 37% CAGR FY08 FY10: 52%

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    9.2

    20.8

    41.7

    80.5 83.4

    117.8

    62.6

    FY05 FY06 FY07 FY08 FY09 FY10 9M FY11

    27.2

    44.5

    78.9

    140.5155.6

    200.4

    108.1

    FY05 FY06 FY07 FY08 FY09 FY10 9M FY11

    Consistent Financial Growth

    PBIDT and PAT Margins

    Please note, all figures are based on standalone financial statement

    EBITDA (INR Cr) PAT (INR Cr)

    23

    CAGR FY08 FY10: 49% CAGR FY08 FY10: 67%

    FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 9M FY 11EBITDA Margin 26% 28% 33% 37% 35% 39% 30%

    PAT Margin 9% 13% 17% 21% 19% 23% 17%

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    Nine Month Ending Sept 30, 2010

    9M F11 Highlights 9M Total income at INR 364.44 Cr

    9M PAT at INR 62.59 Cr

    11,867 members added

    Cumulative member base as on 31st Dec 2010: 121,751

    CMH 114,879 and Zest 6,872

    Launched Terra a Tented campsite with adventure activities giving customers an

    outdoorsy experience

    MOU signed with the Government of Gujarat for setting up 7 resorts

    MHRIL became the first vacation ownership company in the world to havereceived the prestigious COPC certification.

    Won prestigious Bird Express TravelWorld Awards for Excellence in Operations

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    Quarter Ending Dec 31, 2010

    Q3 F11 Highlights Q3 Total income at INR 144.5 Cr (Growth of 14.1% )

    Q3 PAT at INR 31.1 Cr (Growth of 30.6% )

    Q3 EBITDA at INR 51.9 Cr (Growth of 25.0% )

    3,758 members added

    Occupancy was 81.4% against 74.1% in Q3 LY

    3 New destinations added : Osian , Navalgarh and Swamimalai

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    Consolidation Measures for the future

    Measures taken at start of fiscal year

    Move from Aggressive-Push to Assisted-Pull approach in Acquisition

    Sales processes streamlined

    Price increase 5%

    DP increased to 15%

    Limit Tenure to 48 EMI plans Strengthening memberbase health through re-alignments and cancellations

    Upsides

    More committed and actively holidaying member base

    Improved Yield : from New Sales funnel and receivables

    Released old inventory for resale at current prices

    Downsides

    Short term pains: dampener impact on Revenues and PAT

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    MHRIL Growth Strategy

    Strategy Formulation

    Intensify, Integrate & Diversify

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    Strategy Formulation

    CompetitiveAdvantage

    GrowthStrategy

    Environment& Industry

    +

    Growth Strategy driven byAn enabling environment & our competitive advantage

    CHANGEIdentified Business

    Processes to suit thechanged times.

    CONSOLIDATEIntensify existing VO

    operations.Enter new segments.

    BE FUTURE READYLeverage Competences &enter related businesses.

    Test new initiatives.

    + +India Story:StrongFundamentals

    Travel &

    Tourism:

    GrowthSector

    VO Industry:

    Nascentmarket

    New Segments

    ManagementCompetences

    Leading Brand, Mahindra Group,Unique & Differentiated Biz Model,

    Human Capital

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    Growth Strategy

    Intensification: Build on the VO

    business

    Geographic Expansion

    Age Segments

    Project GYPSY, Senior Citizens

    Income Segments Fractionals, Mass-market VO

    Integration: Strengthen the

    Value Chain

    Travel Services

    Diversification: Expand into

    Holiday Related Services

    Homestays, Svaastha

    Intensify Integrate Diversify

    Existing

    Club Mahindra+

    Geographical/Channel Expansions,

    Extensions for Sr. Citizens& Teens

    India

    International Expansions

    New

    Global

    Geogra

    phicalMarket

    Product

    Zest, Fundays, Fractionals,

    Mass Market VO, Club M

    Travel Services

    Homestays, Svaastha,Campsites

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    Thank You!