Investa Office Sustainability Report 2015

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30 JUNE 2015 Investa Office SUSTAINABILITY REPORT

Transcript of Investa Office Sustainability Report 2015

30 JUNE 2015Investa Office

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WHAT’S INSIDEOVERVIEW 01

Highlights 02

Letter from the CEO 04

OUR BUSINESS 06

About Investa Office 06

Our stakeholders 08

Our community 10

Our people 12

OUR STRATEGY 13

First choice for tenants 14

Leadership in responsible investment 19

Research and innovation 22

Optimising operational performance 24

OUR PERFORMANCE 26

Operational performance 26

Performance statistics 31

OUR REPORT 32

Methodology and approach 32

Independent assurance 34

Glossary 35

Contact details 38

To find out more about Investa Office’s latest performance visit:

investa.com.au/2015-sustainability-report

INVESTA OFFICE

HIGHLIGHTSShowcasing Investa business activities in FY15.

02OUR PERFORMANCEFocusing on active management of buildings, continuing to deliver resource efficiency and environmental improvements.

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OUR STRATEGYOutlining the key pillars of activity delivering customer service, governance, management and performance.

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OUR BUSINESSAbout the business approach and structure of Investa Office, including community and employee engagement.

06OUR REPORTLearn more about Investa’s robust reporting approach, methodology and data assurance.

3201INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

Investa Office (Investa) is an office sector specialist and part of the Investa Property Group, an Australian focused property company. The Investa Office multidisciplinary team operates across the entire spectrum of office ownership, management and development sectors to create value for our investors, customers, society and the environment.

In everything we do we are guided by our values:

INNOVATION, INTEGRITY, TEAMWORK, PERFORMANCE AND CUSTOMER FIRST.

ABOUT INVESTA OFFICE

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HIGHLIGHTS

INVESTA OFFICE

1. Campbell Scholtens Tenant Survey, 2015.

* Greenhouse gas emissions intensity is a measure of tonnes of CO2 released per square metre of net lettable areas annually.

NABERS Energy portfolio weighted average

4.45 stars

Investa and partners were jointly awarded a Certificate of Distinction in the Sasakawa Award from the UN Office for Disaster Risk Reduction for advocating prioritisation of disaster mitigation expenditure, based on best economic return.

Proportion of tenants who would recommend Investa as a building manager

86%Investa’s long-term commitment to sustainability continues to deliver financial, environmental and social value to investors, stakeholders and customers. Since 2004, Investa has achieved a 55% reduction in greenhouse gas emissions intensity.* This halving of emissions intensity is the result of efficient, building specific initiatives, indicative of the business’ commitment to a low carbon future.

>10,000tonnes of carbon emissions avoided through the use of low carbon electricity from tri-generation since 2011.

Reduction in rate of water use to 639 L per sqm since FY04

45%

IOF was recognised on the ASX CDP Climate Disclosure Leader Index – one of only five Australian ASX Companies.

93% of tenants are satisfied with Investa as an owner. This is 12% above the industry benchmark.1

Proportion of women at management level.

37%

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Investa funds ranked in the top quartile of the Global Real Estate Sustainability Benchmark (GRESB).

CLIMATE PERFORMANCE LEADER 2014

Group Safetyscore: 97.9%★ ★ ★ ★ ★5 star rating

1H15

FY13

FY11

Reduction in greenhouse gas emissions intensity since 2004

55%74FY15

84FY14

87FY13

94FY12

100FY11

105FY10

110FY09

127FY08

128FY07

141FY06

149FY05

164FY04

INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

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Campbell Hanan, CEO Investa Office“ The interest in the Investa business this year is evidence that great customer service and consistent performance is highly valued by the market.”

CAMPBELL HANAN CEO INVESTA OFFICE

1. Estimate based on 1:12 per sqm building occupant space ratio for all properties under Investa management, including private mandates. *all figures are as at 30 June 2015.

OUR ENVIRONMENTAL INITIATIVES CONTRIBUTE TO HIGHER RETURNS FOR OUR INVESTORS

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Financial year 2015 has been a busy and productive one for Investa Office. Our high calibre professional people have continued to perform beyond expectation, delivering to the business needs of our owners, investors and customers.

Our customer centric approach continues to develop, with two new local asset services teams launched in Sydney and Melbourne, delivering timely, on-site service to our tenants. All 13 teams have delivered impressive tenant satisfaction outcomes, with high levels of leasing in the smaller end of the market this year.

Our continued focus on innovation saw the launch of INSITE, our tenant engagement program in April, establishing for the first time, a virtual customer community for our buildings. Melbourne participated in the Building Run artwork project this year, raising awareness of sophisticated building management. The Hive collaborative work space opened in Brisbane offering tenants new flexibility and business networking opportunities. Additionally, we continue to invest in end-of-trip facilities and healthy living programs encouraging cycling, walking and active living amongst building occupants.

I am delighted that our business has halved the annual rate of carbon emissions from a number of our buildings over the last decade, a significant milestone. Long-term diligence and innovation in environmental management continues to pay financial and environmental dividends for our tenants and investors.

Investa Office’s managed funds – Investa Commercial Property Fund, Investa Office Fund and Investa Property Trust – were recognised internationally for the third year in a row as “Green Stars” by the Global Real Estate Sustainability Benchmark. Our collaboration with partners in the Australian Business Roundtable for Disaster Resilience and Safer Communities continued to advocate to Government for cost-effective resilience solutions, and was recognised with a UN award for Disaster Risk Reduction.

I am proud of the way Investa people have continued to support social change through fundraising and volunteering initiatives. Many of our employees abseiled down one of our buildings as part of the business’ annual Abseil for Youth event, helping raise over $350,000 for the Sir David Martin Foundation’s Triple Care Farm, a rehabilitation program for youth in crisis.

Congratulations to all of our people for keeping Investa as the first choice for Australian Office.

Campbell HananCEO Investa Office

INVESTA IS ONE OF THE LARGEST OFFICE MANAGERS IN AUSTRALIA

>A$9BILLION ASSETS UNDER

MANAGEMENT

OFFICE SECTOR SPECIALIST

Sqm of office space

>1 millionBusinesses accommodated

>900Occupants1

>100,000

LETTER FROM THE CEO

WHAT INVESTA PROVIDES

REAL ESTATE OPERATIO

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Funds ManagmentPortfolio ManagementInvestor Relations

Lega

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Compl

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Finance, Tax

and Treasury

Human Resources

Development

Marketing

Rese

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Serv

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Real Estate ServicesAsset ManagementProperty ManagementFacilities Management

CapitalTransactions

Investa’s management pla

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MANAGEMENT

FUNDS

Sustain

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Safe

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INVESTA OFFICE

Investa Office is an office sector specialist and part of the Investa Property Group, an Australian focused property company. During FY15, the business owned or managed 50 institutional grade commercial office buildings, located in major Australian CBD markets, managed through Investa’s integrated real estate platform.

Investa Office manages listed and unlisted funds invested in office assets, on behalf of over 15,000 institutional and retail investors.

Key funds include:

INVESTA COMMERCIAL PROPERTY FUND (ICPF) an unlisted wholesale investment fund

$3.0 billionINVESTA OFFICE FUND (IOF) an ASX listed real estate investment trust

$3.3 billionINVESTA PROPERTY TRUST (IPT)

>$2.2 billionOTHER MANDATES

$0.5 billion

OVERVIEW

100%AUSTRALIAN FOCUS

613

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*All figures are as at 30 June 2015.

BEING CLOSER TO OUR TENANTS MEANS STRONGER TENANT RELATIONSHIPS

MARKETS SERVED

ASSET SERVICE TEAMS

QLD

NSW

ACTVIC

SAWA

NT

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BRISBANE, QLD

9 ASSETS

179,221sqm TOTAL LETTABLE AREA

4.72stars WEIGHTED PORTFOLIO NABERS ENERGY RATING

4.11stars WEIGHTED PORTFOLIO NABERS WATER RATING

MELBOURNE, VIC

8 ASSETS

314,443sqm TOTAL LETTABLE AREA

3.80stars WEIGHTED PORTFOLIO NABERS ENERGY RATING

3.71stars WEIGHTED PORTFOLIO NABERS WATER RATING

PERTH, WA

3 ASSETS

87,961sqm TOTAL LETTABLE AREA

4.52stars WEIGHTED PORTFOLIO NABERS ENERGY RATING

3.52stars WEIGHTED PORTFOLIO NABERS WATER RATING

SYDNEY, NSW

21 ASSETS

611,795sqm TOTAL LETTABLE AREA

4.42stars WEIGHTED PORTFOLIO NABERS ENERGY RATING

3.44stars WEIGHTED PORTFOLIO NABERS WATER RATING

NORTH SYDNEY, NSW

8 ASSETS

146,127sqm TOTAL LETTABLE AREA

4.52stars WEIGHTED PORTFOLIO NABERS ENERGY RATING

3.52stars WEIGHTED PORTFOLIO NABERS WATER RATING

CANBERRA, ACT

1 ASSET

14,155sqm TOTAL LETTABLE AREA

5.0stars WEIGHTED PORTFOLIO NABERS ENERGY RATING

5.0stars WEIGHTED PORTFOLIO NABERS WATER RATING

ABOUT INVESTA OFFICE

NLA (%) SYDNEY NORTH SYDNEY MELBOURNE BRISBANE PERTH CANBERRA

36%45%

23%

11%

13% 1%

6%

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COMMUNITY

over $500,000 in enabled donations

EMPLOYEES 206 talented and engaged people

At Investa, we recognise that the way we operate our assets, manage our investors’ capital and conduct our daily business impacts a range of stakeholders.

Investa aims to understand and consider the interests of each stakeholder group, ensuring that management outperformance is achieved across a combination of financial, environmental, social and governance measures.

SUPPLIERS Sustainable supply chain framework

TENANTS 900 businesses

~100,000 building occupants

ENVIRONMENT 55% reduction in emissions intensity

INVESTORS >15,000

INVESTA’S M ANAGEMENT PL

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MANAGEMENT PLATFORM

>$9 billion AUM 50

buildings>1,000,000sqm NLA

*All figures are as at 30 June 2015.

INVESTORSRobust, market leading governance framework

Transparency of disclosure and reporting

Leverage Investa management platform to optimise performance

TENANTSTap into Investa’s national contracts and procurement management system to achieve operational savings

Optimise tenancy environmental performance through tenant-focused, green initiatives

Apply Investa’s customer centric model to deliver market leading tenant service

Leverage Investa’s stringent Work, Health and Safety platform to provide a safe environment for Investa tenants and their visitors

ENVIRONMENTContinual improvement across key environ-mental measures including green-house gas emissions, electricity, water and gas use as well as NABERS Energy and Water ratings

Develop new tools and innovations to enable more effective and efficient building management and operation

Maintain and expand partnerships and initiatives that stimulate progress and continual improvement in responsible investment and climate change mitigation and adaptation

OUR PEOPLEAttract and retain talented, engaged people to implement investment strategies and manage and operate the assets

SUPPLIERSMonitor supply chains and align contractor processes, conduct and material use to Investa’s environmental and operational standards

COMMUNITY Engage with the wider community through charities and community investment to deliver societal benefits

Contribute to thought leadership in our industry

OUR PERFORMANCE

HALF YEAR AND FULL YEAR FUND FINANCIAL REPORTS

BRAND, CUSTOMER AND STAKEHOLDER RESEARCH

CORPORATE CONFIDENCE INDEX

BUILDING AND PORTFOLIO ENVIRONMENTAL PERFORMANCE SCORECARDS

TENANT SATISFACTION SURVEYS – CAMPBELL SCHOLTENS INDUSTRY BENCHMARK

AUSTRALIAN AND INTERNATIONAL SUSTAINABILITY AND RESPONSIBLE INVESTMENT RANKINGS AND CERTIFICATIONS

STAFF SATISFACTION SURVEYS

2015

OUR STAKEHOLDERS

OUR BUSINESS

Investa employees and supporters engage in volunteering, sponsorship and corporate partnerships with community based organisations for mutual benefit, or the benefit of the community and the environment. Investa aims to make a positive impact in the locations and communities where it works. Investa employees also select activities that matter to them for attention and funding and bring people together from across the business. Investa and employees collectively enabled over $500,000 in charitable donations in FY15.

“We’re very proud to support the great work they do at Triple Care Farm. I’m pleased we’ve had such great support from our staff, networks and industry to raise money for this very worthy cause.” CAMPBELL HANAN, CEO INVESTA OFFICE

PROPERTY INDUSTRY FOUNDATION (PIF)Investa contributed over $130,000 to PIF in FY15 through its Annual Sydney Regatta, Property Ball and National Hard Hat Campaign in Melbourne and Sydney.

MONEY CONTRIBUTED TO PIF

$130,000

TOTAL DONATIONS TO CHARITY

>$50,000

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MONEY RAISED THROUGH THE EVENT

$376,000YOUNG PEOPLE SUPPORTED

>800

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ABSEIL FOR YOUTHIn October 2014, Investa Office CEO Campbell Hanan and 40 Investa staff, contractors and supporters abseiled 133m down 33 floors at 1 Market Street, Sydney to raise funds for the Sir David Martin Foundation. Investa supported the marketing, location and co-ordination of the event to maximise the funds delivered to charity.

The Foundation supports the work of Triple Care Farm, a successful rehabilitation program for youth in crisis. The program helps young people afflicted by homelessness, abuse, substance addiction and trauma. Triple Care Farm is their ‘safe place for change.’

The 2015 Abseil for Youth will be on the 15-17 October.

INVESTA SUPPORTS THE NEPAL EARTHQUAKE APPEALInvesta had a number of employees and contractors with family directly affected by the Nepalese Earthquake. One employee, Runa Bajracharya organised collection of practical aid including first aid kits, sanitisers, torches, batteries and food, to be delivered to the Nepalese community. A Trash & Treasure event raised a further $5,500.

INVESTA’S GOLF DAY RAISES $80,000 FOR HOMELESS KIDSInvesta hosted a golf day in support of the Property Industry Foundation (PIF), raising over $80,000 to improve the lives of homeless young people across Australia. PIF provides funds to projects managed by charities including the Salvation Army, Mission Australia, Mission Parramatta and the Police and Community Youth.

EARTH HOURInvesta continues to support Earth Hour, engaging tenants to raise awareness about energy efficiency and climate change. Investa uses the event to remind tenants to ‘switch off for good’, not just black out the city for a single evening.

INVESTA DONATES OVER $50,000 TO EMPLOYEE CHARITIESInvesta employees worked together to donate over $50,000 to a variety of charitable causes including; the McGrath Foundation, the Cancer Council and the Cathy Freeman Foundation. Employees participated in events such as Movember, Shave for a Cure and the City2Surf, enabling donations from industry partners, clients, suppliers and consultants.

OUR COMMUNITY

OUR BUSINESS

EVENT RAISED

$5,500

Investa recognises the commercial benefits of having a culturally diverse and talented, collaborative workforce. In 2015, Investa launched sub-committees of the Diversity Committee to identify opportunities for further support of gender, LGBTI (lesbian, gay, bisexual, transgender and intersex) and cultural diversification.

Strategic objectives include establishing targets, processes and action plans through our integrated organisational platform, delivering financial, environmental and social value to our stakeholder groups. Performance objectives are reviewed annually for the business and funds, relating to four key pillars.

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NUMBER OF PEOPLE

206114 MALE EMPLOYEES

55%92 FEMALE EMPLOYEES

45%EMPLOYEES WITH PROFESSIONAL QUALIFICATIONS

93%PERCENTAGE OF FEMALE MANAGERS

37%PERCENTAGE OF FEMALE SENIOR MANAGERS

26%

35%OF INVESTA PEOPLE WERE BORN OVERSEAS

45%OF INVESTA PEOPLE HAVE BOTH PARENTS BORN OVERSEAS

OUR CULTURAL IDENTITY

3%

New Zealanders

5% Irish

14% English

11% Chinese

21% Other 3%

Indians

43%AUSTRALIAN

57%IDENTIFY AS NON-AUSTRALIAN

WE ARE MULTICULTURAL

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CELEBRATING DIVERSITY of gender, age, sexual orientation, religion and culture through:

> Establishing cultural and LGBTI committees to provide specific input on such pertinent issues; and

> Signing an open letter in support of Marriage Equality – http://www.australianmarriageequality.org/open-letter-of-support

CONTINUOUS IMPROVEMENTPromoting greater gender equality through all parts of Investa’s business and the property sector through:

> The review of recruitment policies and procedures to eliminate unconscious bias;

> The provision of unconscious bias training to all people managers for sustained cultural change;

> Active promotion of women in property through the Male Champions of Change Program; and

> The collation of social metrics regarding diversity, volunteering, community activities, formal and informal flexible work arrangements.

MEETING TENANT NEEDS AND HARNESSING HUMAN CAPITALImproving communication and services to tenants to deliver an enhanced occupant experience and greater value-add as a building owner

FOCUS ON TARGETS AND ALIGNMENT OF STRATEGIES ACROSS THE BUSINESSMaintaining the highest standards of corporate governance and ethical conduct

ADDING VALUE THROUGH RESEARCH AND INNOVATIONIn-house research and strategic industry, government and business partnerships deliver improved performance and drive change

ACTIVE MANAGEMENT TO DELIVER OPERATIONAL OUTPERFORMANCEThrough experience and technical expertise, buildings are actively managed to operate at their optimum level

FOUR KEY PILLARS

OUR STRATEGY

OUR PEOPLE

OUR BUSINESS

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FIRST CHOICE FOR TENANTS

RESEARCH AND INNOVATION

LEADERSHIP IN RESPONSIBLE INVESTMENT

OPTIMISING OPERATIONAL

PERFORMANCE

93%HAVE PROFESSIONAL QUALIFICATIONS

206 PEOPLE45% WOMEN

55% MEN

Investa has continued to improve the quality of information available to our tenants including the development of our new interactive Tenant Information Manuals. Our new Best Practice Lease provides further incentives and savings for tenants to improve the efficiency of their workspace.

In addition, Investa’s experienced sustainability and asset teams provide numerous presentations, workshops and consultancy sessions with tenants at all stages of the lease cycle including:

> Sustainability Factsheets

> Sustainability Report

> Online Performance Scorecards

> Sustainability presentations and consultancy

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INSITE – NEW ONLINE PLATFORM FOR INVESTA TENANTSInvesta launched INSITE – a new in-building community activation and tenant service program in 2015. The program enhances the building occupant and tenant experience, creating a greater sense of community within Investa buildings. INSITE provides opportunities for occupants to interact with each other and Investa’s asset service teams.   

Offering an integrated tenant service portal and on-site or virtual concierge service, tenants can use INSITE to access a range of time saving services such as dry cleaning, catering, airport transfers and meeting rooms. Building occupants can also co-ordinate groups or meet-ups and access building news, performance data and exclusive offers and promotions.  

PROMOTING ACTIVE TRANSPORTIn Australian cities there has been a significant increase in the number of active transport users finding ways to commute to work without a car or public transport. Investa supports tenants and occupants stay healthy and active through end-of-trip facilities for cyclists and active users, and in June promoted the use of these facilities with an active transport breakfast.

The event encouraged people to leave their usual forms of transport behind and walk, run or cycle into work. Investa provided information on healthy living, tours of on-site facilities and a free nutritious breakfast pack to get active occupants’ days started with a healthy boost. Investa opened three new end-of-trip facilities in buildings this year.

WHAT IS THE CUSTOMER CENTRIC SERVICE MODEL?> By having on-site

management teams we are closer to our tenants to ensure we can better service their needs.

> Building operations are directly managed by Investa personnel.1

> Dedicated cross functional asset service teams are directly accountable for the financial and operational performance of their portfolios.

INDOOR ENVIRONMENT QUALITY – NABERS RATING FOR 250 ST GEORGES TERRACE, PERTH

5.0starsREGISTRATIONS TO TENANT PORTAL INSITE

1200TENANT SATISFACTION WITH INVESTA AS OWNER2

93%WOULD RECOMMEND INVESTA AS BUILDING MANAGER2

86%TENANTS WHO THINK COMMUNICATION OF SUSTAINABILITY INFORMATION IS IMPORTANT TO THEIR ORGANISATION2

60%TENANTS WHO THINK NABERS ENERGY RATING IS A SIGNIFICANT FACTOR IN SELECTION OF OFFICE SPACE2

57%

> insite.investa.com.au

1. This does not apply to assets where property management is outsourced including 66 St Georges Terrace Perth, 836 Wellington Street Perth, 388 George Street Sydney and 10-20 Bond Street Sydney. Tenant ratings or scores refer to results achieved by the Investa managed portfolio as a whole in the 2015 Campbell Scholtens Tenant Survey.

2. Campbell Scholtens Tenant Survey, 2015.

FIRST CHOICE FOR TENANTS

KEY PILLAR 1

CUSTOMER CENTRIC

CASE STUDY WATER AND SERVICE

FIRST CHOICE FOR TENANTS

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REDUCTION IN RATE OF WATER USE TO 412 L PER SQM SINCE FY14

20%RETAINED ITS HIGH NABERS WATER RATING OF

4.0starsAWARDED NABERS WATER RATING (UP FROM 0)

3.0stars

REDUCTION IN RATE OF WATER USE TO 866 L PER SQM SINCE FY14

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737 BOURKE STREETBuilding management has prioritised water savings across the Melbourne portfolio, with 737 Bourke Street – where water consumption has fallen by 20% compared to the previous 12 months – indicative of the ecologically sustainable practices implemented which have allowed the asset to retain its high NABERS Water Rating of 4.0 Stars.

This high water performance is aided by the presence of premium on-site end-of-trip facilities, with the high efficiency water usage of the showers and change-room services encouraging sustainable modes of transport and healthy lifestyles amongst tenants, whilst not sacrificing environmental performance.

PERFORMANCE IMPROVEMENTS AT 130 STREETInvesta’s holistic approach to building management has allowed significant improvements to water management at 130 Pitt Street.

Working together with facilities management, on-site cleaning staff, site handymen and BMS (building management system) operators, building management was able to identify and safely resolve an issue with a faulty fire safety pump which had meant the building was consuming water at an alarming rate.

This progress was recognised when 130 Pitt Street was awarded a 3.0 Star NABERS Water Rating (up from 0 Stars previously) in accordance with the 45% reduction in water consumption.

737 BOURKE STREET MELBOURNE VIC

130 PITT STREET SYDNEY NSW

COLLABORATIVE SPACE AT THE HIVEIn September 2015, Investa Office officially launched The Hive: a new, collaborative office space on level 4 of 295 Ann Street, Brisbane. Set up as an exclusive business lounge, The Hive provides an environment where workers can undertake focus work, collaborate, learn, socialise, or simply take time out from their usual office setting. Membership is available to Investa tenants, especially those in the three, interconnected buildings owned in the Brisbane CBD: 295 Ann Street, 140 Creek Street, and 232 Adelaide Street.

This innovative, communal space reflects Investa’s understanding of and commitment to tenant needs. It was established following a lengthy Investa customer research project that revealed a connection between the availability of diverse work settings and improved workplace productivity.

NLA OF COLLABORATIVE WORKSPACE

>600sqmFULLY FLEXIBLE FITOUTWITH ALL FURNITURE MOVEABLE

HIGHLY SUSTAINABLE DESIGN

MANAGING WORKPLACE HEALTH & SAFETY

FIRST CHOICE FOR TENANTS

NSCA RATING

5starsNSCA COMPLIANCE SCORE

97.9%PERSON HOURS WORKED ON INVESTA SITES

726,000INVESTA CONTRACTORS:MTIFR LTIFR

4.1 0INVESTA EMPLOYEES:MTIFR LTIFR

0 0

“With 100% of employees participating in safety awareness training, we keep it front-of-mind.” SHAUN CONDON, GENERAL MANAGER, ENVIRONMENT & SAFETY

Investa Funds Management is certified for Sustainable Responsible Investment (SRI) by the Responsible Investment Association of Australasia (RIAA)www.responsibleinvestment.org

1. MTIFR: Medically treated injury frequency2. LTIFR: Lost time injury frequency rate

KEY PILLAR 1

“With a diversity of local and international investors, our governance strategy continues to evolve with changing investor expectations.”JASON LEONG, CHIEF OPERATIONS OFFICER

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WORKPLACE HEALTH & SAFETYInvesta Office’s Safety, Health and Environmental Management System underwent continued revision in FY15 including;

> Review of all operating procedures for currency and retraining; and

> Improvements in automated electronic reporting of compliance of all key risk management activities undertaken across the portfolio.

This has led to an improvement in compliance statistics including;

> 92% site compliance with audit criteria, with 4% of items found non-compliant, and 4% of items found to hold room for improvement;

> An average of 6 site findings per property, down from 9 in FY14; and

> 100% of management reports being completed during the period.

In FY15, over 726,000 person-hours were worked by contractors across 45 office buildings. During the period there were 106 incidents reported, 3 of which resulted in medical treatment (MTIFR1 of 4.1 compared to 7.5 in the previous reporting period), and none of which resulted in serious injury or lost time (LTIFR2 of 0). Investa staff reported no medically treated injuries (MTIFR1 of 0), or lost time injuries (LTIFR2 of 0) associated with employees in FY15.

All staff participated in the formal safety awareness training program and Investa Office’s audit score under the National Safety Council of Australia (NSCA) 5 Star program remains a 5 Star Rating with our compliance score increasing from 97.1% to 97.9%.

Investa continues to be a global leader in responsible management of real estate, with a clear strategy for embedding environmental, social and governance focused practices into core activities across fund management, executive and property management teams.

INVESTORS

BOARDS

RISK & SUSTAINABILITY AND AUDIT COMMITTEES

FUNDS MANAGEMENT

REAL ESTATE OPERATIONS

ASSET SERVICES

LEADERSHIP IN RESPONSIBLE INVESTMENT

KEY PILLAR 2

AWARDS, MEMBERSHIPS & ASSOCIATIONS

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AUSTRALASIAN INVESTOR RELATIONS ASSOCIATIONIOF was Highly Commended in the area of Best Environmental, Social and Governance Disclosure for an Australasian Company in 2014.

AUSTRALIAN BUSINESS ROUNDTABLE Investa was jointly recognised alongside the Australian Business Roundtable for Disaster Resilience and Safer Communities with a Certificate of Distinction in the Sasakawa Award from the UN Office for Disaster Risk Reduction for advocating prioritisation of disaster mitigation expenditure, based on best economic return. www.australianbusinessroundtable.com.au

CDPIOF was recognised on the ASX CDP Climate Disclosure Index – one of only five Australian ASX companies. www.cdp.net

DIVERSITYInvesta continues to address diversity through committees, action plans and business metrics. In 2014, the business committed to the Women’s Empowerment Principles (WEPs) through UN Women and the UN Global Compact.

GRESBInvesta funds were ranked in the top quartile of global sustainable property funds, listed as Green Stars 2014 by the Global Real Estate Sustainablity Benchmark. www.gresb.com

RESPONSIBLE INVESTMENT ASSOCIATION OF AUSTRALASIA CERTIFICATIONInvesta funds are active participants in RIAA. www.responsibleinvestment.org

SUSTAINABLE SUPPLY CHAINInvesta developed and launched a new procurement process to better manage environmental, social and governance risks and opportunities in the supply chain in 2015.

UN PRINCIPLES FOR RESPONSIBLE INVESTMENT Investa has been a signatory to the UN-supported Principles for Responsible Investment since 2007.www.unpri.org

During FY15, Investa remained focused on improving the environmental performance of buildings whilst also engaging with new systems and structures to influence social risks and outcomes beyond the business.

Signatory of:

Principles for Responsible Investment

Other memberships and associationsMemberships include international and national peak bodies in the fields of real estate, responsible investing, finance and sustainability. The Group is currently a member and participant in the following associations and advocacy organisations:

ABT Australian Business Roundtable for Disaster Resilience and Safer Communities http://australianbusinessroundtable.com.au

AIRA Australasian Investor Relations Association: http://aira.org.au/

AMI Australian Marketing Institute: www.ami.org.au/

ANREV Asian Association for Investors: www.anrev.org/

API Australian Property Institute: www.api.org.au/

BBP City of Sydney Better Buildings Partnership: www.sydneybetterbuildings.com.au/

CitySwitch National tenancy energy efficiency program: http://www.cityswitch.net.au

DCA Diversity Council of Australia www.dca.org.au

GBCA Green Building Council of Australia: www.gbca.com.au/

GRESB Global Real Estate Sustainability Benchmark: www.gresb.com

PCA Property Council of Australia: www.propertyoz.com.au/

PIF Property Industry Foundation: www.pif.com.au

RIAA Responsible Investment Association Australasia: www.responsibleinvestment.org/

UDIA Urban Development Institute of Australia: www.udia.com.au/

ULI Urban Land Institute www.uli.org/

UNEPFI United Nations Environment Program Finance Initiative: www.unepfi.org/

UN Global Compact Women’s Empowerment Principles: www.unglobalcompact.org.au

UNPRI United Nations Principles for Responsible Investment: www.unpri.org/

In FY14, Investa became a signatory of the UN Global Compact Women’s Empowerment Principles, a set of Principles for businesses which provide guidance on the empowerment of women in the workplace, marketplace and wider community. www.unglobalcompact.org.au

UN Global Compact – Women’s Empowerment Principles

Investa is an active contributor to the Better Buildings Partnership in Sydney to implement innovative industry change.

LEADERSHIP IN RESPONSIBLE INVESTMENT

CASE STUDY INNOVATION & DEVELOPMENTS

“We continually seek creative solutions to communicate the environmental performance and active management of our buildings. This provides our tenants and occupants with services and tools that realise the full value of working in one of our buildings.”SHAUN CONDON, GENERAL MANAGER, ENVIRONMENT & SAFETY

OUR PERFORMAN

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OVER VIEWOUR BUSIN

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ATEGY

LEASE COMMITTED UNTIL 2018

100%

NLA LEASED & PRE-COMMITTED

78%TARGETED 5 STAR NABERS RATINGS FOR ENERGY

5.0stars

NO. OF LOCKERS PLANNED FOR END- OF-TRIP FACILITIES

450INNOVATIVE AND FLEXIBLE WORK SPACES

FLOOR TO CEILING WINDOWS OPTIMISING VIEWS & DAYLIGHT

23INVESTA OFFICE SUSTAINABILITY REPORT JUNE 201522 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

567 COLLINS STREET567 Collins Street is a new, premium grade office building located at the western end of Collins Street with over 55,000sqm of NLA. At the juncture of the Melbourne CBD, Southbank and Docklands, the building offers unprecedented connectivity with direct access to train, tram and bus transport and easy links to major arterial roads including Kings Way, Spencer Street and Wurundjeri Way. Attracting high quality tenants, the building reached practical completion in July 2015.

NEW STATE-OF-ART DEVELOPMENTS2016 will see Investa commence the development of a sustainable 21st century workplace for tenants.

The selected design – which followed a three month design competition involving six teams – reflects Investa’s integrated office ownership and development philosophy, delivering exceptional quality, innovation and environmentally sustainable design.

567 COLLINS STREET MELBOURNE

DEVELOPMENT AT 60 MARTIN PLACEARTISTS IMPRESSION. SUBJECT TO CHANGE.

BUILDING ATHLETES

3NO. OF DAYS OF AN ENERGY RACE

5

RESEARCH AND INNOVATION

BUILDING RUN MELBOURNEIn conjunction with the 2015 Melbourne Sustainable Living Festival, Investa presented Building Run Melbourne, a unique sporting spectacle combining art, innovation and energy efficiency.

The event used the language of sport to engage city workers in the environmental performance and active management of Investa buildings in a daily race for energy efficiency. Using real building data, the event pitched three athletes, each representing a different commercial building in the centre of Melbourne, to battle it out each day. This fun and innovative event engaged tenants and the broader community in the sophisticated approaches required to operate high performing buildings and revealed much about our relationship with energy and the urban environment.

MARKET RESEARCH INNOVATIONInvesta Research adds value to the management platform through insightful analysis and forecasting. We utilise a top-down analysis of the economic environment, combined with a deep understanding of the granular detail in each Australian market, obtained by leveraging our team on the ground in each location. This allow us to benefit from a strong research framework that guides our long-term forecasts, while also identifying periods of mispricing and structural change that shape our investment and asset management strategies.

Recently, we were able to identify macroeconomic data containing a long-standing leading relationship with office space absorption, which allowed us to develop our proprietary CLI leading indicator model that successfully predicted the recovery in demand for office space that began in 2014.

KEY PILLAR 3

CASE STUDY MAJOR REFURBISHMENTS

“Our dedicated on-site management teams work closely with the broader Investa team to monitor and assess buildings on a day-to-day basis, implementing building specific strategies that create value for investors and tenants.” SALLY FRANKLIN, NATIONAL HEAD OF ASSET SERVICES

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ATEGY

21% REDUCTION IN ELECTRICTY CONSUMPTION, SAVING

>$235,000NEW RETAIL NLA CREATED

>1,200sqm

INVESTA OFFICE OVERALL ACHIEVEMENTS FOR FY15

REDUCTION IN ELECTRICITY INTENSITY SINCE FY04

41%REDUCTION IN GREENHOUSE GAS EMISSIONS INTENSITY SINCE FY04

55%REDUCTION IN WATER INTENSITY SINCE FY04

55%REDUCTION IN NATURAL GAS SINCE FY04

52%NABERS ENERGY RATING

4.45starsNABERS WATER RATING

3.67stars

25INVESTA OFFICE SUSTAINABILITY REPORT JUNE 201524 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

EXCEEDING EXPECTATIONSUpon completion of a major refurbishment, 16-18 Mort Street in Canberra surpassed the targeted NABERS ratings of 4.5 Stars for both energy and water, registering dual 5.0 star ratings, representing excellent performance in these fields.

Such results – common across the portfolio – are indicative of Investa’s commitment to environmentally and financially responsible design, capable of maximising returns for investors and tenants.

OPTIMISING OPERATIONAL

PERFORMANCE

16-18 MORT STREET CANBERRA ACT

99 WALKER STREET, NORTH SYDNEYSince acquiring 99 Walker Street in July 2013, Investa’s management team has improved the asset’s environmental performance, reducing emissions and energy consumption.

As a result, both the energy and water NABERS ratings have improved by 0.5 Stars under Investa’s management. The 21% reduction in electricity consumption represents over 1.5 million kWh and is akin to savings in excess of $235,000.

400 GEORGE STREET, SYDNEYInternational fashion retailer Forever 21 recently opened its first Sydney CBD store at 400 George Street, announcing a 10 year lease over 2,500 sqm of NLA in September last year.

1,200 sqm of lower ground storage space – previously unlettable – was activated for retail use, with the on-site management team creating a vibrant shopping space in addition to last year’s refurbishment of the building’s lobby, providing a warm and welcoming environment for tenants.

99 WALKER STREET NORTH SYDNEY NSW

400 GEORGE STREET SYDNEY NSW

NABERS ENERGY RATING

3.0stars NABERS WATER RATING

5.0stars

KEY PILLAR 4

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ATEGY

NUMBER OF ASSETS IMPROVED ON THEIR FY14 RATINGS

8

NUMBER OF ASSETS IMPROVED ON THEIR FY14 RATINGS

11

27INVESTA OFFICE SUSTAINABILITY REPORT JUNE 201526 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

ABOUT NABERS RATINGSNABERS is a national rating system that measures the environmental performance, specifically, the energy efficiency and water use, of Australian buildings and their impact on the environment.

WATER

Base Year FY04

CY123 FY13 FY14 FY15

Buildings in program* 37 34 32 29 39

Floor area* (NLA) (sqm) 801,143 868,113 844,997 788,317 1,019,786

Metered water consumption* (kL) 928,635 597,986 550,420 512,428 652,117

Consumption intensity (L/sqm/yr) 1,159 689 651 650 639

NABERS ENERGY RATING (STARS)2

Base Year FY04

CY123 FY13 FY14 FY15

Investa Office managed and/or owned assets

2.60 4.22 4.32 4.28 4.45

NABERS WATER RATING (STARS)

Base Year FY04

CY123 FY13 FY14 FY15

Investa Office managed and/or owned assets

3.0 3.49 3.67 3.60 3.67

INTENSITY REDUCTION ON FY14

2%

259 QUEEN STREET BRISBANE QLD

20 BOND STREET SYDNEY NSW

PORTFOLIO INTENSITY STATISTICS: FY15 SUMMARY1

Intensity statistics are a measure of the energy, gas, water and emissions efficiency of buildings owned or managed by Investa Office. They are calculated as units per square metre of net lettable building floor area. The results are based on supply billing information and provide a meaningful year- to-year comparison of portfolio performance.

Reporting rules are provided online at http://www.investa.com.au/sustainability

ELECTRICITY

Base Year FY04

CY123 FY13 FY14 FY15

Buildings in program* 23 34 32 29 39

Floor area* (NLA) (sqm) 463,150 868,113 844,997 788,317 1,019,786

Metered electricity consumption* (MWh) 62,746 77,516 72,932 67,138 80,912

Consumption intensity (kWh/sqm/yr) 135 89 86 85 79

GAS

Base Year FY04

CY123 FY13 FY14 FY15

Buildings in program* 22 26 25 22 28

Floor area* (NLA) (sqm) 615,511 697,262 681,202 624,075 762,149

Metered gas consumption* (GJ) 85,253 50,586 50,244 42,508 50,611

Consumption intensity (MJ/sqm/yr) 139 73 74 68 66

GREENHOUSE GAS EMISSIONS

Base Year FY04

CY123 FY13 FY14 FY15

Emissions Intensity (kg.CO2-e/sqm/yr)

164 87 84 81 74

*Of buildings as described in Investa Office Intensity Statistics Reporting Rules1. To allow for more timely reporting of billing data from utilities, the period for reporting environmental performance data is 1st April 2014 – 31st March 2015.2. Investa Office NABERS ratings are based on building performance, no GreenPower included.3. In 2013 Investa moved from calendar year (CY) to financial year (FY) reporting.

6 O‘CONNELL STREET SYDNEY NSW

OPERATIONAL PERFORMANCE

OUR PERFORMANCE

INTENSITY REDUCTION ON FY14

7% INTENSITY REDUCTION ON FY14

3% INTENSITY REDUCTION ON FY14

9%

OUR PERFORMAN

CEOUR REPORT

OVER VIEWOUR BUSIN

ESSOUR STR

ATEGY

CASE STUDY COST AND ENERGY EFFICIENCY

REDUCTION IN ELECTRICITY

11%REDUCTION IN WATER

49% ENERGY AND ELECTRICITY CONSUMPTION HALVED SINCE FY04

GENERAL OFFICE WASTE COLLECTED AND RECYCLED

47%

NABERS ENERGY RATING

5.0stars NABERS WATER RATING

4.5stars

29INVESTA OFFICE SUSTAINABILITY REPORT JUNE 201528 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

OUR PERFORMANCE

OUR PERFORMANCE

COMMERCIAL AND INDUSTRIAL (OFFICE OPERATIONAL WASTE)

FY14 FY15

TONNES % TONNES %

General waste (landfill) 1,581 54% 2,869 53%

Recycling: 1,332 46% 2,544 47%

Commingled 102 46% 895 17%

Food waste 55 2% 81 2%

Paper and cardboard 835 29% 1,372 25%

Other recycling 55 2% 196 4%

Total waste 2,913 100% 5,413 100%

CONSTRUCTION AND DEMOLITION

FY14 FY15

TONNES % TONNES %

General waste (landfill) 90 2% 19 6%

Recycling: 4,002 98% 279 94%

Plasterboard 80 2% 26 9%

Steel/ferrous metal 226 6% 13 4%

Timber 2 0% 0 0%

Concrete/masonry 248 6% 56 19%

Glass 22 1% 1 0%

Carpet/underlay 46 1% 12 4%

Light fittings 2,748 67% 1 0%

Paper 32 1% 112 38%

Other recycling 598 15% 58 19%

Total waste 4,092 100% 298 100%

CONSTRUCTION AND DEMOLITION WASTE RECYCLED

94%

279t

Waste collected from the general commercial operations of tenancies is referred to as ‘Commercial and Industrial Waste.’ Waste resulting from refurbishments, tenancy interior fit-outs and other projects is referred to as ‘Construction and Demolition Waste.’ Additionally, Investa is a proud member of the City of Sydney’s Better Building Partnership’s Waste Technical Working Group, working alongside industry peers and the Municipal Government to reduce the waste that goes to landfill across the city.

1. Waste is collected and separated at source where possible, and again at the materials recycling facility into numerous recycling streams

2. Waste data is measured by weight (in tonnes) and reported by contractors to Investa on a monthly basis

WASTE AND RECYCLING

OUR PERFORMANCE

COMBINING ENERGY EFFICIENCY WITH FINANCIAL PERFORMANCEInvesta’s management team at 20 Bridge Street continues to improve the asset’s efficiency ratings and financial performance, with 11% and 49% reductions in electricity and water consumption respectively, resulting in significant financial savings for tenants.

This has been achieved through continued fine tuning of building specific operational management strategies including; set point adjustments to building units, temperature management relieving the workload on building chillers, and cutting edge partnerships with external consultants producing sub-metering and daily modelling systems.

STRONG PERFORMANCE RESULTS AT 410 ANN STREET, BRISBANE410 Ann Street has maintained a 5.0 Star NABERS Energy Rating and 4.5 Star NABERS Water Rating despite rising occupancy and increased resource use. The building is approaching the 30th anniversary of completion, and the Investa team has halved the rate of energy and water use intensity over the past ten years, providing greater returns to occupants and investors.

20 BRIDGE STREET SYDNEY NSW

410 ANN STREET BRISBANE QLD

Investa is an active contributor to the Better Buildings Partnership in Sydney to implement innovative industry change.

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31INVESTA OFFICE SUSTAINABILITY REPORT JUNE 201530 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

AUSTRALIAN PORTFOLIO ENVIRONMENTAL PERFORMANCE STATISTICS IN FY15

State Property

Electricity intensity

(kWh/sqm)

Gas intensity

(MJ/sqm)

Emissions intensity

(kg.CO2-e/sqm)

Water intensity (L/sqm)

NABERS Energy ratingB (Stars)

NABERS Water

ratingB (Stars)

ACT 16-18 Mort Street, Canberra 47.7 150.8 48.9 333.8 5.0 5.0NSW 1 Market Street, Sydney 86.4 51.8 77.1 696.1 4.5 3.5NSW 10-20 Bond Street, Sydney H H H H 5.0 3.5

NSW 126 Phillip Street, Sydney 91.0 63.9 75.6 903.4 4.5 3.5

NSW 130 Pitt Street, Sydney 71.6 D 61.7 865.8 5.0 3.0

NSW 133 Castlereagh Street, Sydney (Tower) 83.0 12.2 64.9 459.5 5.0 4.5NSW 222 Pitt Street, Sydney (Court) 61.0 35.7 54.6 564.0 5.0 4.0

NSW 135 King Street, Sydney (Office) 72.4 68.5 66.8 632.1 4.0 3.0

NSW 151 Clarence Street, Sydney 141.2 50.4 124.3 962.4 3.0 2.5

NSW 20 Bridge Street, Sydney 104.4 14.6 90.7 1,189.9 3.5 1.5

NSW 201 Kent Street, Sydney 70.1 45.7 62.8 780.4 5.0 3.0

NSW 225 George Street, Sydney H H H H 4.5 4.0

NSW 231 Elizabeth Street, Sydney 106.8 103.2 97.4 720.9 5.0 4.0

NSW 255 Elizabeth Street, Sydney 47.4 2.5 41.0 320.8 5.0 4.5

NSW 31 Market Street, Sydney 80.6 73.1 73.2 784.8 4.5 3.0

NSW 347 Kent Street, Sydney 96.8 D 83.5 1,176.5 4.5 3.0

NSW 388 George St, Sydney H H H H 4.5 4.0

NSW 400 George Street, Sydney 99.5 32.4 87.5 599.6 4.0 4.0

NSW 55 Market Street, Sydney 99.7 24.8 87.3 594.6 4.0 4.0

NSW 6 O'Connell Street, Sydney E E E E 4.5 4.0

NSW 60 Martin Place, Sydney 80.1 36.9 71.0 1,101.9 4.5 2.5

NSW 40 Mount Street, North Sydney 59.5 40.4 43.8 537.4 5.5 4.0

NSW 146 Arthur Street, North Sydney 134.0 D 115.5 536.9 3.0 4.0

NSW 105-151 Miller Street, North Sydney 73.7 99.0 68.6 775.5 5.0 3.5

NSW 111 Pacific Highway, North Sydney 80.2 155.3 77.1 614.2 4.0 3.5

NSW 73 Miller Street, North Sydney 70.1 49.8 63.0 924.0 5.0 3.0

NSW 80 Pacific Highway, North Sydney 85.4 27.4 75.1 803.6 4.5 3.5

NSW 99 Walker Street, North Sydney 92.9 D 80.1 666.2 3.0 3.0

NSW 6-7 Eden Park Drive, Macquarie Park 51.0 53.4 46.7 598.6 B B

QLD 140 Creek Street, BrisbaneF

67.9 D 55.2 543.04.5 4.0

QLD 295 Ann Street & 232 Adelaide Street, Brisbane F 5.5 4.0

QLD 179 Turbot Street, Brisbane 68.6 D 55.8 651.9 5.5 4.0

QLD 239 George Street & 15 Adelaide Street, Brisbane 86.6 D 70.3 736.1 4.5 4.0

QLD 259 Queen Street, Brisbane 86.9 D 70.6 657.4 4.5 4.0

QLD 363 Adelaide Street, Brisbane 58.4 D 47.6 68.5 B B

QLD 410 Ann Street, Brisbane 54.1 D 44.0 497.1 5.0 4.5

QLD 40 McDougall Street, Milton 97.7 D 79.4 533.2 3.5 4.5

VIC 120 Collins Street, Melbourne 89.2 114.4 110.9 462.4 3.0 3.0

VIC 242 Exhibition Street, Melbourne 82.2 91.8 101.5 438.3 4.0 4.5

VIC 383 La Trobe Street, Melbourne C C C C 2.5 2.5

VIC 567 Collins Street, Melbourne E E E E E E

VIC 595 Collins Street, Melbourne 62.5 93.7 78.4 570.3 4.5 3.5

VIC 628 Bourke Street, Melbourne 51.9 77.0 65.1 386.1 4.5 4.0

VIC 737 Bourke Street, Melbourne 48.2 187.0 66.4 411.8 4.5 4.0

VIC 800 Toorak Road, Melbourne C C C C C C

WA 250 St Georges Terrace, Perth H H H H 5.0 3.5

WA 66 St Georges Terrace, Perth 70.4 10.8 54.4 772.8 3.5 2.5

WA 836 Wellington Street, West Perth 51.0 14.2 39.8 471.9 5.5 4.5

Portfolio weighted average 79 66 74 639 4.45 3.67

Notes: B: NABERS ratings are presented for all buildings under the management control of Investa Office as at 30th June 2015 C: Not reported as management control of the building is assigned to the tenant under the terms of the lease D: Gas is not used at this site E: Excludes assets not owned/managed for the duration of the reporting period including buildings under construction F: Due to metering constraints aggregated data is collected for this group of assets H: Not reported as externally managed

*Investa Property Group, which as at 30 June 2014 was comprised of Investa Office and Investa Land, reports the greenhouse gas emissions attributable to all businesses and facilities under the operational control of Investa Property Group accordance with the National Greenhouse and Energy Reporting Guidelines.

OUR PERFORMANCE

OUR PERFORMANCE

The main environmental impacts of Investa relate to the provision of energy and water for air-conditioning and building services to create comfortable, productive spaces for occupants. For our stakeholders, the returns of investing in good management are reflected through improved building performance, lower outgoing costs and tenant retention.

For more information visit: investa.com.au/sustainability/

ENVIRONMENTAL FOOTPRINT

OUR PERFORMANCE

FUND INVESTMENT PORTFOLIO FOOTPRINT – BY PERCENTAGE OWNERSHIP OF ASSETSFund Emissions (t.CO2-e) Water (kL)

FY14 FY15 FY14 FY15IPT 25,875 21,036 219,181 174,832IOF 23,544 26,855 218,454 239,550ICPF 20,352 20,978 146,267 165,990Investa Office Total 69,771 68,869 616,637 580,372

GROUP EMISSIONS BY RESOURCE*

t.CO2-e FY13 FY13 Proportion

FY14 FY14 Proportion

Diesel oil 2,421 3% 318 0%

Natural Gas distributed in a pipeline 3,036 3% 2,452 3%

Refrigerant 0 0% 0 0%

Electricity 82,811 86% 86,410 95%

Trigeneration 7,197 8% 1,775 2%

Incidental emissions = 0.5% of grid electricity 413 0% 432 0%

Group emissions 95,932 100% 91,387 100%

TOTAL EMISSIONS REDUCED

2%

TOTAL WATER USE REDUCED

6%

OUR PERFORMAN

CEOUR REPORT

OVER VIEWOUR BUSIN

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ATEGY

33INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

WHY WE REPORT Investa Office publically reports against a range of financial, social, governance and environmental metrics and approaches that broadly address noted global megatrends or are of material interest to our investors, customers, partners, stakeholders and employees. Investa regularly undertakes stakeholder engagement surveys to refine the business and reporting approach, surveying customers and occupants, influences, potential customers and external influencers, in addition to employees of the business. Investa has a long track record of transparency and prides itself on allowing interested parties to access full data sets in order to draw their own conclusions about company performance.

FY15 REPORT FRAMEWORKThe information and corresponding time period presented in this report is for the Australian financial year 2015 (FY15). A 12 month period of business activities is covered – 1st July 2014 to 30th June 2015. To allow for timely collection of billing data from utilities, the periods for reporting environmental performance data are FY15: 1st April 2014 – 31st March 2015.

“Transparent, timely reporting of our performance allows scrutiny of our approach and actions.” BECK DAWSON, GENERAL MANAGER, CORPORATE SUSTAINABILITY

Reporting period:July 2014 – June 2015

Environmental performance data covering the period:April 2014 – March 2015

OUR METHODOLOGY AND APPROACH

OUR REPORT

32 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

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ATEGY

35INVESTA OFFICE SUSTAINABILITY REPORT JUNE 201534 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

TERM MEANING

AUM Assets under management

CBD Central Business District refers to the business and financial area of an Australian state capital city.

Investa Property Group (“The Group”)

Investa Property Group (The Group) is one of Australia’s largest unlisted owners and managers of quality real estate controlling assets worth more than $9.4 billion across the commercial, industrial and residential sectors.

Investa Office (“Investa”)

Investa Office (Investa) is one of Australia's largest owners and managers and provides an integrated property platform incorporating property services, funds, portfolio and asset management, development and sustainability.

IOF Investa Office Fund, which comprises of the AJO Fund and the PCP Trust, is an ASX-listed Real Estate Investment Trust which is included in the S&P/ASX 100 index.

ICPF Investa Commercial Property Fund is a core prime unlisted office fund for institutional investors, concentrating on premium grade office assets in major Australian CBD markets.

IPT Investa Property Trust is a private unlisted managed fund, with assets valued over $2billion. On 1 October 2015, the trust was renamed Leader Auta III Trust.

NABERS National Australian Built Environment Ratings System, is a national rating system that measures the environmental performance of Australian buildings, tenancies, homes, shopping centres and hotels.

NLA Net Lettable Area

sqm Square metres (m²)

tCO2-e Tonnes of carbon dioxide equivalent is a distinct measure for describing how much global warming a given type and amount of greenhouse gas may cause, using the functionally equivalent amount or concentration of carbon dioxide (CO2-e) as the reference.

MANAGEMENT STATEMENT GLOSSARY

OUR REPORT OUR REPORT

34 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

MANAGEMENT STATEMENTSince 2003, Investa has published twelve sustainability reports, including one ‘interim report’. Reporting years have previously transitioned between ‘calendar year’ and ‘financial year’ reporting due to business requirements. Since FY13, Investa reports to the Australian financial year reporting framework in line with Investa’s funds.

A full explanation of Investa’s approach to reporting data is detailed in our Reporting Rules, available at: www.investa.com.au/2015-sustainability-report

INDEPENDENT ASSURANCE

Investa Office Management Pty Ltd, on behalf of Investa Office, has engaged KPMG to provide limited assurance on selected performance data for the year ended 31 March 2015. KPMG has provided assurance on the following consolidated data;

> Electricity – consumption intensity (kWh/sqm)> Gas – consumption intensity (MJ/sqm)> Scope 1 and 2 emissions intensity – (electricity and gas) (kg.CO2-e/sqm)> Water – consumption intensity (L/sqm);> Net Lettable Area – floor area of buildings in the dataset.

KPMG’s engagement is consistent with the scope of work performed in prior periods and has been conducted in accordance with the Australian Standard on Assurance Engagements ASAE 3000 and ASAE 3410.

KPMG’s assurance statement, including the selected performance data and the relevant reporting criteria, can be found online: www.investa.com.au/2015-sustainability-report

GLOBAL REPORTING INITIATIVE

This report has been prepared using the Global Reporting Initiative’s (GRI) G3.1 Guidelines. Investa’s online reporting is consistent with the guidelines and addresses more than 20 indicators. A full index of indicators and company responses and initiatives for each indicator is available online: www.investa.com.au/2015-sustainability-report

This document is printed on paper that is FSC certified, carries the ISO 14001 EMS accreditation and is manufactured with elemental chlorine free pulps.

DISCLAIMER This report has been prepared by Investa Office Management Pty Limited (Investa) for the purpose of providing general information only. Information contained in this report is based on information as at 30 June 2015, unless otherwise stated. Whilst reasonable care has been taken in the preparation of this report, Investa makes no representation or warranty (express or implied) in respect of this document including as to the accuracy or completeness of any statement in it including, without limitation, any forecasts. In preparing this report, Investa may use and rely upon information from sources generally regarded as authoritative and reputable, but the information obtained from these sources may not have been independently verified by Investa.

36 INVESTA OFFICE SUSTAINABILITY REPORT JUNE 2015

CONTACT DETAILS

The first choice in Australian Office

Investa Office Management Pty Ltd Level 6, Deutsche Bank Place126 Phillip StreetSydney NSW 2000T +61 2 8226 9300 F +61 2 9844 9300ABN 61 161 354 016

If you have any questions about this report or would like further information about Investa Office, go to [email protected]

investa.com.au/2015-sustainability-report