Introduction to Zoe - Bot Platform for eCommerce
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Transcript of Introduction to Zoe - Bot Platform for eCommerce
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Sense - Learn - Think - Interact
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What is Conversational Commerce?
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Conversational UI
The natural digital interface for Web Site Search & FB Brand Pages
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Why Chatbots?
says a report by Business Insider
Fact #1More people use messaging apps than Social Media
Fact #2Chatbots are the only scalable way for brands to communicate on messaging platforms with personalization
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Fact #3
Source : McKinsey estimates, US Office of Personnel Management
$23 billion Annual US Salary Savings
Chatbots have the potential to automate 29% of the tasks done by Contact Center Staff Today!
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E-Commerce . Employee Services . Customer Services
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Screenshots: LIVE Dashboard
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Live on Zoe!
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Screenshots: Home
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Screenshots: Bot on FB Messenger
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Screenshots: Bot on Web
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NLP - Structure & Machine Learning
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Messaging Channels
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Personal Assistants
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Key Learnings Treat every Customer like they are One in a Million
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One Platform, infinite possibilities
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SINGULARITY
Businesses will Likely Precede Consumers
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Pre-made Bots with Zoe
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Company Overview
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168 Robinson Road,#12-01 Capital TowerSingapore 068912
Phone: +65 8428 4499
22 Cortlandt Street, Suite 1635New York, NY 10007USA
Phone: +1 800 385 1422
No. 1 Royal Exchange AvenueLondon EC3V 3LT
Phone: +44 (0) 203 056 8851
SIN
GA
POR
EN
EW Y
OR
KU
K
Mail Us: [email protected]
Our Global Presence
WEB SPIDERS GROUPOFFICE ADDRESS
Premises No. 14-360, Plot No. DH-6/8, Street No. 360, Action Area- 1D, New Town,Rajarhat,Kolkata 700 156, India
Phone: +91 33 6611 0900
IND
IA