Introduction to the RMA Group

RMA Group Overview

Your Global Partner In Automotive & Infrastructure Solutions

March 2014

Agenda

• Group Introduction

• Group Structure

• Automotive Division

• Infrastructure Division

• Engineering Solutions

• Logistics/ Parts & Services

• Financial Services

• Food Services

Our Competitive Edge

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Our Global Reach

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Group Structure

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• Fleet Solutions (Aid & Development)

• Wholesale Operations

(Managed Markets)

• Retail Operations (In-Markets Dealerships)

• Modifications & Manufacturing

• After Sales &

Services

• Heavy Equipment (incl. truck) • Heavy Equipment

After Sales Services

• Power Equipment • Power Equipment

After Sales Services

• Facilities Management

• Electrical, Mechanical & Power Services

• Oil & Gas Services

• Consulting Engineering

• Energy • Managed

Contract Services

• Airport Restaurants

• Food & Beverages Franchises

• Hospitality


Automotive

Infrastructure

Engineering Solutions Food

Financial Services

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Agenda


• Group Structure






• Food Services

7 7 EACH ELEMENT INTEGRAL TO THE SUPPORT OF THE OTHER FOUR

Retail Operations Managed Markets Fleet Solutions

After Sales & Services

Modification & Manufacturing

• Thailand • South Africa • Turkey • Indonesia • Germany • Australia

Automotive Strategic Pillars

• Ford & JLR - Aid & Development Partner

• Top 10 supplier to US Army, major supplier to UN

• Extensive RMA Fleet Application Product Line-up

• Minecorp and Binz Acquisitions

• Global Sales Team

• Manage OEM’s prescribed standards for small markets to generate incremental sales & profits

• Brands: Ford & JLR • Guava JLR Operation

• Operating as on-ground in high potential markets:

• Cambodia (Ford, JLR)

• Laos (Ford, JLR) • Kazakhstan

(Ford, JLR) • Thailand

(Ford, JLR, Mazda) • Myanmar (Ford,

JLR) • Kenya (JLR) • Afghanistan

(GM, TATA, Mercedes Benz)

• QVM & AVM Partner

• Extensive Engineering & Manufacturing expertise

• Dedicated Modification Centers:

• Vehicle

Personalization • CKD/SKD Solutions

• Parts/Accessories • Services: • Fleet Maintenance • Leasing • Mobile Service • Consulting • Training • Insurance • Rental

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Fleet Solutions

Authorized A&D Distributor

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Guava International Limited is Land Rover’s authorized export partner, specializing in development markets and the humanitarian aid sector

Global Fleet Sales (GFS) is the authorized distributor for Ford in the humanitarian aid and development market worldwide.

RMA Fleet Management Solutions provides overall control of vehicle fleets into one easy-to-manage tailored contract

Fleet Function Analysis & Composition

Journey Management

Vehicle Selection & M-Pass Packages

Maintenance Programs

Parts Supply & Availability

Training Programs Fleet & Dealer Operations

Operation & Maintenance Contracts

Technical Support Manufacturer Trained and Certified

Multi-lingual

Available 24/7

Containerized Mobile Service Solution

Fleet Management Solutions

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Managed Markets

As distributors, Guava International and RMA are responsible for: Dealer appointments Vehicle sales and distribution Marketing support Service and warranty support OEM benefits: Outsourced, aggregated approach to management of smaller

markets (and access to sales) Single point of contact with secure funding

Markets Summary: Land Rover - 16 in Asia Pacific, 12 in

Eastern Europe, 34 in Sub Saharan Africa Jaguar – 5 markets globally (2 in Eastern

Europe, 3 in Asia) Ford –2 in Asia

62 Markets

5 Markets

2 Market

Managed Markets

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Retail Operations

Retail Dealerships

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Thailand

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Summary Established in 2005 Head office located in Bangkok, Thailand 6 x Showrooms / 4 x Service Centers / 1 x Body shop Employing over 240 people

Cambodia

Summary

Established in 1997

Head office located in Phnom Penh, Cambodia: 4 main facilities, service workshops & dedicated service teams nationwide and 2 part shops

Employing over 120 people

Jaguar Land Rover dealership recently opened in March 2014

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Summary Established in 1993 Head office located in Vientiane, Lao 3 facilities located in the North, Central and South Employing over 350 people

Laos

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Afghanistan

Summary Established in 2002 Head office located in Kabul, Afghanistan 4 regional locations, 19 provincial support teams Employing over 800 people Highlights Supplied over 40,000 modified + OEM vehicles since 2002

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Liberia

Summary

Established in 2006

First representative office in Africa

Located in Monrovia, Liberia


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Kazakhstan

Summary

Established in 2009

Head office located in Almaty, Kazakhstan

Head office in Almaty with branch operations nationwide: 7 Ford and 2 Jaguar Land Rover Dealerships

Employing over 100 people 20

Summary

Established in 2013

1 Ford and 1 Jaguar Land Rover dealerships


Myanmar

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Summary

Established in 2013

Head office located in Delta Towers, Westlands

1 Jaguar Land Rover dealership and 1 service center


Kenya

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Modification & Manufacturing

Global Manufacturing Facilities

RMA Automotive – Thailand, Turkey, South Africa, Indonesia

Minecorp – Brisbane and Perth, Australia

Binz – Ilmenau, Germany

Automotive: Modifications

RMA Automotive, through its specialist operations, provides world class vehicle modifications and support services for global commercial, civil and humanitarian organizations.

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Binz was acquired by RMA in 2013. Its modified units, based on leading automotive brand vehicles, are suited to a wide range of special, medical, humanitarian and mobile systems applications. Adaptions, fixtures and special reconstructions are produced at its highly specialized Ilmenau/Thuringia facility.

http://en.binz-ambulance.com/





Minecorp is RMA’s Australian vehicle modification division. Minecorp designs, manufactures, distributes and installs light vehicle safety equipment to protect employees and vehicles operating in challenging terrains. Minecorp specializes in vehicle fleet sectors (Toyota, Nissan, Mitsubishi and Ford), Fleet Function Analysis & Composition, Journey Management and Vehicle Selection & M-Pass Packages.

27 http://www.minecorp.com.au/

http://www.minecorp.com.au/

Modification - Portfolio

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Agenda


• Group Structure






• Food Services

HEAVY EQUIPMENT POWER EQUIPMENT

IMPORT & DISTRIBUTION | SUPPLY & INSTALLATION OPERATION & MAINTENANCE | AFTER-SALES

FACILITIES MANAGEMENT

Infrastructure Division Overview

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Supply of heavy equipment and service solutions for mining, construction, industrial and agriculture applications

Dealership locations: Laos, Cambodia, Afghanistan, Myanmar and Vietnam

Refer to folder: 2_Heavy Equipment

Heavy Equipment

Power Generator

Power Plant

Power Equipment

Complete solutions – from project development and installation to scheduled service maintenance and all ongoing support

Authorized distributor of SDMO / KOHLER for Afghanistan, Kazakhstan, Liberia, Cambodia, Myanmar, Laos, and Authorized distributor of HIMOINSA for Myanmar and South Sudan

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Hybrid / Solar Power Systems

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Liberia: Roberts International Airport Product: Ground Support Equipment

Laos: Lao Telecom Product: Hybrid Solar

Afghanistan: Ministry of Higher Education Product: Lab Equipment

Power Equipment Turnkey Projects

Total Facility Management Solutions

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Agenda


• Group Structure






• Food Services

ENGINEERING SERVICES

ELECTRICAL, MECHANICAL & POWER SERVICES | OIL & GAS SERVICE CONSULTING ENGINEERING | MANAGED CONTRACT SERVICES

Engineering Solutions

Comin Asia

Marsol International

Urban Solutions

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Cominasia is an engineering solutions provider in civil

engineering works, operating in Thailand, Vietnam, Laos, Cambodia and Myanmar. http://cominasia.com/

Electrical, Mechanical & Power Services

PLUMBING & WATER TREATMENT WORKS

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http://cominasia.com/

Oil & Gas Services

Marsol International Limited operates from the Jebel Ali Free Zone, Dubai, and supplies marine services related to offshore oil terminals and infrastructure, ship management, crewing and marine products. Marsol focuses on solutions that add value to client assets. http://www.marsol.biz/ 38

http://www.marsol.biz/

Consulting Engineering

Urban Solutions offers planning, design, policy and management services for urban development, revitalization, housing, and infrastructure projects. The company has a track record of pre-qualifying for ADB and other development contracts, and is registered in the Netherlands. http://www.urban-solutions.nl/ 39

http://www.urban-solutions.nl/



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Land systems and support – fleet leasing, comprehensive maintenance and life cycle management Training and mentoring – vocational skills training for local government workforces to achieve self sustainment Logistics – parts and material supply chain management, airfield services Infrastructure – facilities management, power and energy solutions Contingency operations – disaster relief response, emergency aid and support to remote

locations/operations

Land Systems and Support Logistics

Training & Mentoring

Contingency Operations

Managed Contract Services

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Afghanistan National Police (ANP) Paint Program

A-TEMP (Vehicle Training)

IFRC Haiti Service Operations

EMAS (Vehicle Maintenance & Repair)

OTHERS TDCA : Operate and maintain 1,400 generators nationwide in Afghanistan to the largest mobile phone

provider in country United Nations Lebanon: Installation and maintenance of power plant for

UN Headquarters.

PNC (Vehicle Training)

Project Cases

Agenda


• Group Structure






• Food Services

Logistic Network

Over 25 years of expertise in emerging and difficult markets

Effective air, sea and land solutions for vehicles, parts and equipment

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After Sales & Services

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Agenda


• Group Structure






• Food Services

TAILORED CAPTIVE FINANCING SOLUTIONS FOR VEHICLES AND EQUIPMENT

Offers Financing Solutions

Leasing

Hire purchase

Instalment sale

Fleet leasing solutions

Integrated world-insurance coverage

Tailored financing solutions to accommodate every business needs

Experienced and dedicated team with in-depth knowledge of industry trends

Convenient ‘one-stop-shop’ service

Hassle-free administrative process

Attentive and responsive service

Financial Services

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Agenda


• Group Structure






• Food Services

Hospitality

RMA’ first excursion into the Hotel and non-franchise restaurant business, which RMA feel is a natural extension of its franchise restaurant expertise in a country RMA know very well.

Franchise Operations

RMA’s portfolio of 41 city stores is still growing rapidly, making RMA the leader in the quick service restaurant sector.

Airport Restaurants – Cambodia and Singapore

RMA operates restaurants in international airports. RMA currently manages 15 outlets in Singapore Changi airport and 16 outlets in Phnom Penh & Siem Reap airports, Cambodia.

Food Services Division Overview

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Achievements

Twice winner of Minor Food Group’s Award of Excellence

Turnover 2011= $12 M 2012= $30 M

The Pizza Company’s

highest sales record among

all franchisees worldwide

Best selling Subway store in Singapore

More than

1,500 jobs created

Leading position in the

QSR market with the

highest brand awareness in Cambodia & Laos

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Timeline

2005 2007 2008 2010 2011

The Pizza Company opens in Phnom Penh, Cambodia

Swensen’s opens in Phnom Penh

Both brands expand to Siem Reap

The Pizza Company & Swensen’s open in Vientiane, Laos. BBQ Chicken opens in Cambodia. EFG signs a JV with Sajibumi Malaysia to operate all F&B outlets in Cambodian airports (Phnom Penh & Siem Reap).

Dairy Queen franchise is signed for Cambodia

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Timeline

Acquisition of Palms Singapore, operating 15 outlets in Changi airport. Costa Coffee opens in Cambodia

Acquisition of in Indochina Assets Limited, operating the Foreign Correspondents Club of Cambodia (FCC) restaurants and hotels in both Phnom Penh and Siem Reap Costa Coffee opens in Thailand

2012 2013 2014

Pizza and Swensen’s opens in Myanmar

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Franchises The Pizza Company: casual dine-in pizza & pasta restaurant offering take-

away and home delivery services

Food Services - EFG Cambodia

The Pizza Company

- 10 stores in Phnom Penh

- 1 store in Siem Reap

- 3 stores opened in 2013

- Store in Myanmar to open in 2014

- Certified training center

- Home delivery services

- Call center covering Phnom Penh,

- Siem Reap & Sihanoukville

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Swensen’s



- 1 store to open in 2013

- Cakes delivery services

- Certified training store

Franchises Swensen’s: premium ice-cream sundaes and cones, ice-cream cakes BBQ Chicken: grilled and fried chicken


BBQ Chicken


- 2 stores to open in 2013


- Certified training store

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Dairy Queen




- Serves ice cream & hot dogs

Franchises Dairy Queen: US’s leading soft serve ice-cream Costa Coffee: UK’s leading Italian heritage coffee shops


Costa Coffee

- Franchise signed in June 12

- 1 store in Phnom Penh

- 4 stores open in 2013

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Phnom Penh Int. Airport

- Landside and air-side locations

- 7 franchised stores

- 2 in-house brands

- Management by EFG Cambodia

Joint Venture (EFG Cambodia & Sajibumi Malaysia)

Franchised brands: The Pizza Company, Dairy Queen, BBQ Chicken, Blue Pumpkin, Café Fresco, FCC bar and Pho 24

In-house brands: Taste of Asia, Asian Spices, Deli Paris

Food Services - Sajibumi Cambodia

Siem Reap Int. Airport

- Landside and air-side locations

- 3 franchised stores

- 3 in-house brands

- Management by EFG Cambodia

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The Pizza Company - 2 stores in Vientiane



- Call center

- Market leader in Laos

Swensen’s

- 1 store in Vientiane

- 1 store to open in 2013

- Market leader in Laos

Food Services - EFG Laos

Franchises The Pizza Company: casual dine-in pizza & pasta restaurant offering take-

away and home delivery services

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- 1 Orchid Café (beverages, snacks & pastries)

- 2 Killiney Kopitiam are located in

Tanah Merah ferry terminal

Presence in Singapore

- Palms was acquired by RMA in 2012

- 25 years of presence in Changi airport

- 8 Killiney Kopitiam (local coffee chain)

- 4 Subway

- 2 food courts (Malay and Indonesian cuisine)

Concession Operations Franchised brands: Subway, Killiney Kopitiam In-house brands: Orchid, Food gallery

Food Services - Palms Singapore

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Presence in Cambodia

- Acquired by RMA in 2013

- 1 hotel in Phnom Penh, FCC Phnom Penh

- 1 hotel in Siem Reap, FCC Ankor

- 1 Café Fresco, a deli, bakery and coffee shop

- 1 Visaya Spa & Pool

Concession Operations Own and operate Foreign Correspondents Club of Cambodia (FCC) restaurants and hotel in Cambodia

Hospitality - FCC Cambodia

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THANK YOU

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Email: [email protected]

URL: www.rmagroup.net

facebook.com/RMAGroup

linkedin.com/company/rma-group

FOR MORE INFORMATION, PLEASE CONTACT US.

mailto:[email protected]

http://www.rmagroup.net/

https://www.facebook.com/RMAGroup

http://www.linkedin.com/company/rma-group



Appendix

• Modification by applications

• Country Operations

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Modifications – Aid

Land Rover Defender Aid Vehicle Ford Ranger Ambulance

Ford Ranger Ambulance

Ford Ranger Aid Vehicle

Ford Everest Aid Vehicle

Modifications – Emergency & Rescue

Ford Transit Ambulance

Mobile Hospital Units

Ford Ranger Field Ambulance

Land Rover Defender Field Ambulance

Mazda BT50 Field Ambulance

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Modifications – Industrial

Land Rover Defender Dropside Ford Ranger Drop Side

Ford Ranger Mobile Maintenance

Ford Ranger Mobile Workshop

Mobile Workshop box

Modifications – Light Tactical

Ford Ranger Police Patrol

Ford Everest Police Vehicle

Audi A4 Response Prisoner Transport Box

Ford Ranger Light Tactical

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Ford Ranger Prisoner Transport

Modifications – Armor / CIT

Land Rover Defender Armor Cash In Transit

Ford Ranger Armor

Ford Everest Cash In Transit

Ford Everest Armor Cash In Transit Box

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Modifications - Utility

Ford Ranger People Carrier

Ford Everest Audio Visual

Ford Ranger Mobile Clinic Ford Ranger People Carrier

Modifications – Mining

Ford Ranger Mine Site Chevrolet Mine Site

Nissan Mine Site Fleet

Land Rover Defender P/U Mine Site

Toyota Hilux Mine Site

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Toyota Land Cruiser Dropside

Toyota Hilux Mine Site Toyota Land Cruiser Service Toyota Hilux Mine Site

Toyota Hilux Dropside

Modifications – Mining

Modifications – Truck and Bus

Ford Cargo – Fire & Rescue

TATA– Cargo Transporter

Ford Cargo – Dump Truck

TATA - Bus

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Ford Cargo – Dump Truck

Country Operations

Country Operations: Asia Pacific

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Year of establishment: 1986

No. of employees: over 700

Business Operations

RMA Group Headquarters

Automotive (Sales & Service)

Automotive (Modifications)

Group Parts & Distribution Center

Food Franchise Management


No. of employees: over 2,000

Business Operations


Heavy Equipment (Sales & Service)

Power Plants & Generators (Sales & Service)

High Pressure Equipment (Sales & Service)

Vehicle / Equipment Hire and Leasing


Thailand Cambodia


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Business Operations



Power Generators (Sales & Service)

Vehicle / Equipment Hire and Leasing

Engineering Services

Total Facility Management


Laos



Business Operations

Heavy Equipment (Sales & Service) exclusively for JCB brand through our subsidiary Comin Asia in Ho Chi Minh City


Total Facility Management

Vietnam


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Business Operations






Myanmar

Country Operations: Central Asia

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Business Operations

Automotive (Sales & Service), representing Ford and Land Rover brands under Caspian Motors, a member of RMA Group

Power Generators (Sales & Service), RMA Kazakhstan is an authorized dealer for SDMO

Kazakhstan



Business Operations



Construction (Structural Steel / Containerized Units / Concrete Block Production)


Fuel Sales Distribution

Afghanistan

Country Operations: Africa

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Business Operations


Heavy Equipment Specialty Trucks, Forklifts, Mining and Construction Equipment Service and Support, Parts & Service, Customer training, and Maintenance & Service

Power Generators (Sales & Services)



Business Operations




Liberia South Sudan

Introduction to the RMA Group

Automotive

Transcript of Introduction to the RMA Group