Introduction to Rodio...upon the connection of these disparate systems. Improved Experience /...
Transcript of Introduction to Rodio...upon the connection of these disparate systems. Improved Experience /...
C O N F I D E N T I A L © PHOBIO 2019
Introduction to Rodio
C O N F I D E N T I A L © PHOBIO 2019
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What is Rodio & Who is Phobio?
ON-SHOREENGINEERING &
SUPPORT
OFFICES IN ATLANTA, GA AUSTIN, TX
HONG KONG
PHOBIO FOUNDED IN 2010 AND
PRIVATELY HELD
Top Customers
KeyPartners
92+ EMPLOYEES AND CONTRACTORS
Rodio is an AI-powered workforce communication platform designed to solve complex internal communications and employee engagement challenges.
Available On
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SIMPLICITYFLEXIBILITYEFFICIENCY SECURITYPlatform Extensibility / Seamless Integrations
The complicated network of software integrations is made seamless for the end user, and unique mobile features are built upon the connection of these disparate systems.
Improved Experience / Increasing Engagement
Designed with the user experience at the forefront, all features are simple and intuitive, and desired user-driven actions are actively prompted to engage the user wherever they are.
Reducing Liability / Increasing Compliance
The h ighes t leve l o f security standards ensures a secure environment, provides maximum control to administrators, and ensures personal data security of all users
Slashing Inefficiency / Boost Productivity
Maintain a continual f o c u s o n d r i v i n g operational efficiencies and identifying hurdles in c o m m u n i c a t i o n o r performance to address via user experience.
The most versatile platform in the industry Rodio is engineered based on 4 guiding principles…
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Communications platform & Workforce hub
Rodio connects team members to their company, to their enterprise systems, and to each other.
APPLICATION NATIVE FEATURES 3RD PARTY INTEGRATION FEATURES
• Company/Role/Group Structure • Management • Reporting • Bulletins • Surveys • Direct/Group Messaging • In-app Calls • User Profile Management • Phone Number anonymization
Scheduling
Route Management
POS
Training LMS
Single SignOn Authentication
Knowledgebase
Geolocation services
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Rodio’s UI acts as the hub allowing mobile access to corporate systems (i.e.Kronos, LMS, HRIS,)
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Why Rodio + Kronos?
• Partner for WorkForce Central and WorkForce Dimensions
• Multiple Kronos Partner integrations
• Rodio adoption can be a
catalyst for seamless transition to Kronos Dimensions
Rodio is ideal for Kronos clients with dispersed, client-facing team members working variable hours
• Rodiobot automates the onboarding process & knowledgeable access
• Rodiobot + AIMEE integration creates seamless A.I. experience
• Kronos scheduling + Rodio On-Duty/Off-Duty messaging queuing messages for hourly employees until shift begins
Smoother mobile experience of integrated systems and unique feature synergies built upon Kronos features, such as:
Rodio enhances the mobile experience for Kronos clients and solves complex problems through integration.
SIMPLICITYFLEXIBILITYEFFICIENCY SECURITY
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Kronos client benefits SIMPLICITY FLEXIBILITY EFFICIENCY SECURITY
INCREASE REDUCE • operational and workforce efficiencies
• productivity and employee engagement
• customer retention through more knowledgeable, engaged staff
• security and standards compliance
• sales conversions
• employee skill development and training participation
• liability by providing a secure communication environment
• turnover and save money
• employee churn and drawdown labor costs
• absenteeism
• new employee onboarding friction/frustration
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Ideal Rodio customer profile
• Dispersed, customer-facing team
• Team members work variable hours
• Hourly employees • Team messaging is difficult • Field team requires regular
check-in with HQ • Multiple scheduling/reporting
systems • Multi-generational teams
The ideal Kronos clients for Rodio deployment…
SIMPLICITY FLEXIBILITY EFFICIENCY SECURITY
On-duty when your employees are, Rodio drives real customer impacts with an engaged salesforce. RETAIL
HEALTHCARE
HOTELS
FRANCHISES
SHORT TERM STAFFING
Speed up communications from HQ and eliminate brand compliance and liability issues.
Rodio eliminates the waste in communications and helps organizations prioritize secure, timely messages.
Streamlining complex communications, Rodio supports staff as they serve guest needs.
Rodio puts a dispersed workforce within easy contact of one another and with existing systems.
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Integration Structure
WORKFORCEDIMENSIONSShiftManagement
WFDWebandMobileApplication
PASSPORTinTrack/inOrderRouteManagement
PASSPORTWebandMobileApplication
FORM.COM
CallReportManagement• UsercontrolledLaborleveltransfers• UserControlworkruletransfers• Shiftswapping• Accrualbalances*• Vacation/PTOManagement*• Timecardreviewandapproval*• AllHRfeaturespresentedatKronosWorks
• Shift,FlexandRoutePunch• Geo-fencingforPunchingandCallreports
activities• IntegratedCallreportswithRoutes• Integratedmappinganddirection
• AutomatedLaborleveltransfersforroutesandflexwork&workrulestransfers
• GPStrackingandgeo-fencesonworkmodules
• Calculatedrivetimes• Routemanagement&analytics
RODIOWebandMobile
Application
SSO
SSO
*FuturedevelopmentfornativeRodiointegration
SSO
SIMPLICITYFLEXIBILITYEFFICIENCY SECURITY
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Rodio Features & Differentiators
• SOC II compliant network • Org structure – we
leverage existing hierarchy • On/off duty triggers• Capture data insights,
employee sentiment and conversations
• User phone number masking for privacy
• Partner with Major Brands/Established companies
• Surveys and polls • Offering is social • Robust feature set • Document sharing • Communications driving
action
Product Attributes Company Attributes
• We are software user experience experts
• We know and understand the end user
• On-shore support and development teams
• Communications driving action
• RodioBot • Single sign-on • Bulletins for top-down
communications • In-App calling • Portal aggregates multiple
systems • API integration • Team + Direct Chat • Agnostic to partnership
opportunities
SIMPLICITYFLEXIBILITYEFFICIENCY SECURITY
C O N F I D E N T I A L © PHOBIO 2019
Delivered
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