Introduction to QA and QC

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    INTRODUCTION TO QUALITY CONTROL &QUALITY ASSURANCE

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    Definitions:

    Quality assurance(QA):Refers to all the steps which is involved in the reporting

    of a correct laboratory result

    Quality control(QC):Refers to measures that should be included to verify a

    test procedure/method

    Quality assessment:Monitors the effectiveness of the QA & QC

    It can be Internal or External

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    Factors which affect the quality of result:

    The educational background of the laboratorytechnologist

    Conditions of the specimens

    The controls used in the testing

    Reagents and Equipments

    The interpretation of test results, Transcription of

    results and Reporting of results

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    QUALITY ASSURANCE

    Quality assurance-The right result at the

    Right time , on the

    Right specimen , from

    The right patient , with the resultinterpretation based on

    Correct reference data , and at the

    Right price

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    QA involves monitoring:

    The process of monitoring instruments

    Reagents

    Test procedures

    Technologist performance

    The accuracy of reported results

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    QUALITY CONTROL

    It involves the control of errors in the

    performance of tests and verification of

    test results.

    QC should :

    PracticalAchievable

    Affordable

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    QC monitors the performance of any analytical

    system.

    Analytical system consists :

    Instruments

    Reagents

    Calibrators

    ControlsSamples

    Operator technique(SOPS)

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    ACCURACY AND PRECISIONAccuracy:

    It is the ability to reproduce or realize the

    true value of a population attribute.

    Precision:

    Precision is also a measure of performance

    It is the ability to obtain the same results time

    after time, on the same sample

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    STANDARDS AND CONTROL SERA

    To validate results all the analytical

    instruments should be calibrated and controls

    must be run with each set of patient samplesCalibration can be accomplished either by

    analyzing solutions of known compositionknown standards.

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    CONTROLS

    It is solution that contains the same constituents

    as those being analyzed in the patient sample.

    It should be analyzed along with patient sample,

    using the same method ,test conditions and

    reagents.

    A normal and an abnormal control should be run.

    Each days results are used to construct a QC

    record called the Levey-Jennings chart.

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    Control sera are available in the following

    forms:1. Lypholyzed / freeze dried

    2. Pre- diluted form( ready to use)

    3. Ethylene-glycol- based controls ( should not be

    used on analytes measured by ion-specific

    electrodes). These are stored at 0 C

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    Standard Deviation:

    68.2% chance, a control result will fallwithin +/- 1 SD

    95.5% chance, a control result will fallwithin +/- 2 SD

    99.7% chance, a control result will fall

    within +/- 3SD

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    If a laboratory result fall outside the quality

    control result range, it is called __________

    Levey-Jennings Charts:

    - Used to determine whether the method is in-

    control

    - Each level of control will have a differentquality control chart

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    STANDARD

    It is a substance that has an exact known value

    and that, when accurately weighed or measured

    , can produce a solution of an exact

    concentration

    Standards can be called as reference materials

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    Standards:

    They are used when:Calibrating an instrument in the installation

    Re-calibrate after repair or according to

    manual

    If the analytical values are out of control

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    CALIBRATION

    Calibrators are used to standardize machines

    Calibration involves checking the performance

    of machines before sample is being analyzed

    and results issued.

    It is process of comparing instrument response

    to known physical properties such as electronic

    signals(cell counters) and light spectra

    (spectrophotometers)

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    It varied from instrument to

    instrument.

    What is the advantage of using

    assayed commercial controls?

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    ERRORS AFFECTING THE RESULT:

    1. Errors of scatter (imprecision )

    These are irregular or random errors.

    Not due to method but may be due to technique

    5 /100 fall out of 2SD range.

    2. Errors of bias (inaccuracy)

    These are systemic error, all samples are affected

    May be due to reagent deterioration/calibration

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    FACTORS AFFECTING QUALITY ASSURANCE

    1. Specimen collection

    2. Calibration and quality control

    3. Instrument operation /maintenance

    4. Patient result handling (interpretation and reporting

    of test results)

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    PREVENTIVE MAINTENANCE OF EQUIPMENT

    Poorly maintained analytical equipments and

    instruments can affect the quality of results.

    Maintenance is important to ensure effective

    and efficient functioning of laboratory

    equipments and instruments .

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    ADVANTAGES OF PPMMaintain high level of performance

    Less unexpected shut down time during

    operation

    Lengthening instrument

    Improve the technologists knowledge of how

    the equipment works and how to maintain it

    Lower repair costs

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    QUALITY CONTROL ON DIAGNOSTIC TESTPROCEDURES

    A QC programme should be implemented on all

    the laboratory procedures.

    It is a statistical system for measuring thereproducibility of degree of precision in the

    laboratory procedure.

    The program ensures the physicians and

    patients, quality results

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    STANDARD DEVIATION, VARIANCE & MEAN

    STANDARD DEVIATION :is measure of the

    scatter of the sample values around mean

    It can be derived with the calculation of thevariance

    It can be used to calculate the acceptable

    variance of the given test procedure.

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    CALCULATING THE MEAN

    By calculating the average of a set of values

    Calculate the mean for the following values?

    The values were obtained after repeatedanalysis for a glucose control serum:

    82,85,90,81,86,94,89

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    Median & Mode:

    Median:

    Central number in the sequence of numbers

    Equal amount of numbers are above andbelow the median value

    Mode:

    Number that occurs most frequently in a

    sequence

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    Gaussian Distribution:

    When mean, median and mode are all thesame number it is said that the numbers are

    having a Gaussian Distribution or Normal

    Distribution

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    Gaussian Distribution Curve:

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    Variance:

    Indicates how far apart from each other, or

    how precise are the number within a group.

    VARIANCE(s2)= (mean-value) 2

    n-1

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    CALCULATING THE STANDARD DEVIATION

    Calculate the varianceSymbol of variance is S 2

    Calculated by subtracting each value from the mean

    value and taking the square of it and the sum of

    which is divided by n-1

    (where n is the total number of values)

    STANDARD DEVIATION is calculated by taking the

    root of the variance.

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    FORMULAR - Variance

    STANDARD DEVIATION(s)=root of variance

    CALCULATE THE 1S 2S and the 3S values if the s=

    4.11

    1s,-1s,2s,-2s,3s,-3s

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    CHART THE VALUES IN LEVEY JENNINGSCHART

    Mark the x-axis as the concentration

    Mark the y-axis control 1-10

    Mark the 1s 2s and 3s respectively on the x-axisThe chart should show a fairly even distribution

    of values on each side of the mean within +2SD

    and -2SD.

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    USING THE LEVEY-JENNINGS CHART

    Daily run control for each batch of samples

    Chart them on a daily con t ro l char t

    See if the values are within the +2SD

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    INTERPRETATION OF RESULTS

    CONTROL VALUE WITHIN THE +2SD

    It means the patient results are reliable

    CONTROL VALUE OUTSIDE THE +2SD

    Means that the results are un acceptable

    Patient report should not be given

    Run a control again and the patient sample

    Still it is not falling within the 2SD range, do not

    report the patient results

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    IDENTIFICATION OF ERRORS

    Reagent deterioration or the incorrect

    preparation of a working reagent.

    Faulty equipmentWrong filter may be used.

    Wrong method

    Environmental conditions

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    TRENDS AND SHIFTS IN THE CHART

    TREND

    It is when the control value constantly increase or decrease

    over a period of time. (6 to 7 days)

    3-4 values are always high/low

    Occurs slowly

    It tell you that there is an error:

    In the instrument

    The technique

    The reagents

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    SHIFT A Shift is when a majority of values fall on one sideof the mean, for a consecutive 6 to 7 days

    It tell you that there is an error/systemic error

    In the instrument

    The technique

    The reagents

    TRENDS AND SHIFTS must be investigated. Run

    control with a new lot number of control sera.If error persists re-calibrate your machine.

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    TREND

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    WESTGARDS RULES

    It is a guideline to decide a whether amethod/procedure is out of control.

    To use the guideline all laboratories should

    run and normal and an abnormal control

    sera.

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    A RUN OUT OF CONTROL1. Both controls are outside the +2SD

    2. The same control level is outside the +2SD

    successive runs

    3. Controls in four consecutives runs have valuesgreater than +1SD all in the same direction.

    4. Ten consecutive control values fall on the one side

    of the mean.

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    Warning rule or 1 2s rule

    The first number denotes the number ofquality control results.

    The subscript refers to the Westgard rulethat is being violated.

    Violated when either of the two controls

    exceeds 2SD from the mean in a either a

    positive or negative direction.

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    The 1 3S Rule

    The 1 3s rule is violated when the result of

    one of the two QC results is outside of

    3SD.The result is Out of control

    Repeated / ReportedDue to random error

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    The 2 2s Rule

    If both results falls or if one results forconsecutive days falls outside 2SD range41s Rule:

    One control falls on the same side of themean and exceed +/- 1SD, for fourconsecutives runs

    Two control/two consecutive runs

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    The 10x rule:

    - 10 consecutives runs ( for one QC )

    results falls on the same side of the mean

    - Results fall in on the same side of the

    mean for both levels of control for 5 days.

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    REPORTING PATIENT RESULTS

    Patient results can be reported if the values are

    IN-CONTROL

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    QA- Quality Assurance

    USES:

    Monitoring factors that may affect the quality of

    laboratory test results.

    For correcting any deficiencies found during the

    monitoring process

    For reevaluating the system after correctionsTo inform staff of any procedural changes

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    THE VARIABLES IN THE QA

    Pre-analytical variables

    Analytical variables

    Post-analytical variables

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    CONTROLLING THE VARIABLE:Selection of appropriate tests

    Identification and preparation of the patient

    Collecting and labeling of the sample

    Transport of the sample to the laboratory

    Proper handling of the sample from the time of collection until

    the time of testing

    Placement of sample in the laboratory work load

    Storage of reagent used to perform tests

    Periodically verifying that procedure manuals are complete

    and up to date

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    SYSTEMIC ERROR

    Deteriorated reagents

    Mechanical trouble in the instrument

    Peculiarity in worker methodology

    eg; incorrect pipetting

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    POST ANALYTICAL

    Errors which occur after the test procedure:

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    TERMINOLGYFind the meaning of the following according to QA& QC:

    PopulationSampleParameterStatisticMaximum valueRangeThe meanMedianModeMinimum value.