Chapter 1 1

Introduction to Introduction to Organizational Organizational

BehaviorBehavior

Chapter 1 2

Learning Objectives

Define organizational behavior (OB) Identify the primary behavioral

disciplines that contribute to OB Review the challenges and opportunities

for Managers to use OB

Chapter 1 3

Learning Objectives

OB ModelDifferent approaches to the study of OBRole of Organisational Behaviour

INTRODUCTION

Why people form organization? Because they have learnt that they fulfill their needs more effectively in groups rather than as individuals. More specifically it helps them to divide their work and attain specialization leading to enhanced proficiency. This in turn results in greater productivity, more than what individual effort done can ever provide.

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What is an Organization?

An organization is a collection of people who work together to achieve individual and organizational goals.

Concept of Organization

Organization may be defined as human group deliberately and consciously created for the attainment of certain goals with rational co-ordination of closely related activities.

Features of Organization

Identifiable aggregation of Human Beings Deliberate and conscious creation Purposive Creation Co-ordination of Activities Structure Rationality

BEHAVIOUR

All organizations are composed of individuals with different personality attitudes, values, perception, motives, aspirations and abilities. The main reason to understand behavior is that individuals are different. No two individuals are similar.

According to Luthans

“Organizational behaviour is the result of interaction and interdependency between formal organization and the human factors variable.”

33

What is Organizational Behavior?

Organizational behavior (OB) is the study of factors that affect how individuals and groups act in organizations and how organizations manage their environments.

44

Insert Figure 1.1 here

Chapter 1 12

Organizational Organizational BehaviorBehavior

Job Job SatisfactionSatisfaction

Productivity,Productivity,Absenteeism,Absenteeism, and Turnoverand Turnover

TheTheOrganizationOrganization

Chapter 1 13

The Study ofThe Study ofOrganizationalOrganizational

BehaviorBehavior

PsychologyPsychology

SociologySociology

Social PsychologySocial Psychology

AnthropologyAnthropology

Political SciencePolitical Science

The organisational icebergThe organisational iceberg

One way to recognise why people behave as One way to recognise why people behave as they do at work is to view an organisation as they do at work is to view an organisation as an icebergan iceberg

What sinks a ship isn’t always what sailors can What sinks a ship isn’t always what sailors can see, but what they can’t seesee, but what they can’t see

The organisational icebergThe organisational icebergFigure 2.3

What sinks a ship isn’t always What sinks a ship isn’t always what sailors can see, but what what sailors can see, but what they can’t see.they can’t see.