Introduction to Operations Management€¦ · Operations Product Supply Process Chain Product...
Transcript of Introduction to Operations Management€¦ · Operations Product Supply Process Chain Product...
MITSloan
Operations Management
Summer 2002, Thomas A. Roemer
MITSloan
Thank you for using your Name Cards
MITSloan
Course Materials
15.761 SDM Course PackageThe Memory Jogger (Handout)Goldratt & Cox, The Goal
Begin Reading no later than 6/24
MITSloan
Optional TextbooksNahmiasProduction and Operations Analysis
Spearman & HoppFactory Physics
MITSloan
Class Sessions
Dialogue & DiscussionsStudents alternatively (???)address Lead QuestionsPreparation & Participation
MITSloan
Grading
Class Participation 40%1st Case Write-Up 20%2nd Case Write-Up 20%Problem Sets (3) 20%
MITSloan
Class Participation
RelevantContextual InsightfulSupportedInnovative
MITSloan
Write-Ups: Requirements
Two AssignmentsDue in Class !!!University Health ServicesSport Obermeyer
<= 1500 Words, <= 6 exhibitsGroups of 1 to 3Not just answering questions in Syllabus
MITSloan
Write-Ups: Grading
AnalysisExhibitsRecommendationsPresentation
Superfluous Charts
MITSloan
3 Problem Sets
Enhance Mathematical ToolsTo be distributed in ClassGroups of 1 to 3
MITSloan
What is Operations Mgmt.?
Creation and Distribution of Goods and Services
Procurement of Required Materials
MITSloan
The 3 Dimensions of Operations
Product
SupplyProcess Chain
Product
SupplyProcess Chain
MITSloan
The Realm of Operations
Time
Cost Quality
Time
Cost Quality
MITSloan
Tactical & Strategic Decisions Strategic Decisions
Process SelectionNetwork DesignTechnology ChoiceProduct DesignCapacity & ScaleSupplier & Customer Relations
Tactical DecisionsProcedure SelectionInformation FlowsScheduling (How much, when, what)Inventory
MITSloan
Structure of Course
ToolsProcessesPlanning and CoordinationQuality ManagementProject ManagementSupply Chain Management
MITSloan
What’s behind the Acronyms?
MITSloan
ToolsQueueing TheoryInventory Control
Economic Order Quantity (EOQ)Newsvendor ModelOptimal Order Policies (ROP)
ForecastingStatistical Process Control (SPC)Critical Path Method (CPM/PERT)
MITSloan
Processes
Process TypesProcesses and Life CyclesServices
Food Health Care
MITSloan
Planning & Coordination
Theory of ConstraintsFrom MRP to ERPCellular ManufacturingBPRJIT
MITSloan
Quality Management
DemingJuranCrosby6-sigmaRobust DesignSPC
MITSloan
Project Management
Product LaunchCritical Path (CPM/PERT)Risk ManagementCompetitive Project ManagementThe Design Structure Matrix (DSM)
MITSloan
Supply Chain Management
Rapid ResponseCustomer ServiceInventory PositioningLogistics System DesignCoordinationCore Competencies