Introduction to NLP for Business Analysts
25
Introduction to Neuro Linguistic Programming (NLP) for the Business Analyst Corrine Thomas NLP Trainer & Independent Consultant Monday 13 June 2022
-
Upload
iiba-uk-chapter -
Category
Business
-
view
316 -
download
4
description
Slides from a presentation given by Corrine Thomas to a meeting of IIBA UK's South West branch on 22 October 2014. We all have our own perception of the world and everyone experiences this in their own way. Neuro linguistic programming (NLP) provides a collection of ideas, tools and techniques to enable us to communicate better with others, influence more effectively plus feel more positive, motivated and engaged at work. In this interactive presentation Corrine Thomas will give you an overview of NLP and share with you techniques for applying at work and in everyday life. Themes covered include: - An overview and introduction to NLP - Increased awareness on how you communicate with others - Tips and techniques on how to build rapport and get on better with other people in all areas of your life - Ways to stay in a positive frame of mind through the use of anchors
Transcript of Introduction to NLP for Business Analysts
Introduction to Neuro Linguistic Programming (NLP)
for the Business Analyst
Corrine ThomasNLP Trainer & Independent Consultant
12 April 2023
12 April 2023 2
My Journey in Business Analysis & NLP
The Business Analysis Profession
System Improvement
ProcessImprovement
Business Improvement
Scope
Authority
To be excellent as BA you need drive, confidence and a proactive attitude
12 April 2023 4
Benefits from using NLPBuilding effective relationships
Be more influential and able to challenge
Improved self awareness
New tools for exploring problems and opportunities
Choice and flexibility in handling difficult situationsIncreased
Confidence
ImprovedResilience
Better engagement and job satisfaction
12 April 2023 5
NLP – What is it?
A collection of ideas and tools that can help you with your life
More effective communication
Better motivation for yourself and others
More positive frame of mind
12 April 2023 6
NLP – What’s in a name?
NEURO
Concerns the brain and the things that go on in your mind. Also the rest of the neurological system including the 5 senses
LINGUISTIC
This relates to language, both spoken and non-spoken (body language)
PROGRAMMING
This is about behaviour and thinking patterns
NLP – A bit of HistoryBegan in early 1970's by Richard Bandler and John Grinder. They studied 3 leading psychotherapists
Fritz PerlsVirginia SatirMilton Erickson
Study of how we get successful and unsuccessful results in our lives
Studies human functioning in a quite structured and systematic manner
12 April 2023 8
Modelling Excellence
https://www.youtube.com/watch?v=tUsfT3_k10A
12 April 2023 9
TERRI TORY
FiltersDistortDeleteGeneralise
ValuesBeliefsLanguage
Internal Map
PicturesSoundsFeelingsSmellsTastesSelf-talk
State
Physiology
Behaviour
Results
Communication Model
The Senses SeeImagine
Light bulb momentPictureView
HearSounds
Music to my earsStrikes a chord
Noisy
FeelComfortableIt hit homeGet a grip
Fluffy
12 April 2023 11
The Senses
Let’s try it1. Eye Pattern Questions
2. Have a discussion about a recent holiday or a favourite hobby
• What did you do?• What did you see?• What sounds can you
remember?
12 April 2023 13
Thinking Patterns – Meta Programs
12 April 2023 14
TOWARDSThink in terms of goalsMotivated to have, get, achieve
AWAYWhat should be avoidedMotivated by problem to solve
Towards and Away from
12 April 2023 15
SPECIFIC Handle details better, treat information in sequences
GENERALWork in overview or conceptual level
General and Specific
12 April 2023 16
TASKTalks about process, systems, things people become objects in the process
RELATIONSHIPTalks about people, relationships, emotions, feelings
Task and Relationship
12 April 2023 17
Rapport
• What is it?• How would you define it?• Where do you use it?• Why is it useful?
12 April 2023 18
Building Rapport
Manage your State
Anchors
12 April 2023 21
Different Viewpoints
12 April 2023 22
Summary
https://www.youtube.com/watch?v=ne6tB2KiZuk
Want to Learn More?
• Notice your patterns• What motivates you?• How do you use your senses?• How do you put up barriers to your
success?• How do you do certain things well?• How do you think about your goals?
Try it – Increase your self awareness
Books I’ve found useful:– NLP Workbook – Joseph O’Connor– NLP for Dummies – Romilla Ready, Kate Burton– Business NLP for Dummies – Lynne Cooper– NLP at Work – Sue Knight– NLP for Work – Dianne Lowther– NLP for Success – Jeremy Lazarus
