Introduction to MSc Program in Operations … to MSc Program in Operations Management & Logistics...

Introduction to MSc Program in Operations Management & Logistics

Dr. Tarkan Tan

OML MSc Program Director

September 1, 2015

Welcome

• About the program director: Tarkan Tan ([email protected]), Pav F7

mailto:[email protected]

Agenda

1. Introduction (B1) – 15:45-16:30 • Practical information and important dates • Acquaintance, topics for consultation (Anja Kirkels, Study

Advisor) • An overview of OML MSc Program • Reflections by an Alumnus (John van Kooten – Philips

Healthcare)

/School of Industrial Engineering

Agenda (continued)

2. Poster Session (Hall next to B2) – 16:30-16:50

3. Interactive Session (Studyhub 1) – 16:50-17:45 • Panel session on student expectations • Quiz on visited posters (Chair: Marloes Soetekouw) • General quiz

4. BBQ and Prize Ceramony (The Villa) – 17:45-20:00


Eindhoven holds a strategic position as one of Western Europe’s leading technology centers. Originally, Philips built a high-tech campus where many global companies have established development and production facilities. The Eindhoven region is recognized by the Dutch government as one of the three mainports in the Netherlands, alongside Amsterdam Schiphol Airport and the Port of Rotterdam. Eindhoven and the surrounding region is referred to as ‘Brainport'.

Introduction Eindhoven: The Ultimate experience

PAGE 6

Eindhoven: Brainport and High-Tech Campus

IE&IS

Introduction Eindhoven University of Technology

Technische Universiteit Eindhoven (TU/e)

IE&IS

11 three-year Bachelor’s programs (BSc) 22 two-year Master’s degree programs (MSc) 11 two-year designer programs (PDEng) 4,973 BSc students (4% international) 3,238 MSc students (16% international) 290 technological designers (PDEng) 1,210 doctoral candidates (PhD)

17 August 2014 - Shanghai Ranking (ARWU): TU/e Best Dutch Engineering University, Rank 49 in its Class

Introduction: Bachelor Foundations and Master Specializations of Industrial Engineering

IE&IS PAGE 8

Industrial Engineering

at TU/e

OML Domain

• Operations Management & Logistics deals with the modeling, analysis, design, and management of operational business processes, i.e. processes that are essential in delivering a product or service to a customer • Manufacturing − Production control and production management

• Services − Workflow modeling and workflow management − Health care operations management

• Logistics − Supply chain management, inventory management − Transportation optimization

OML: many different research interests by mentors

• incentives and motivation • impact of stress and well-being on performance • business process modeling • ICT architectures • software engineering • production planning • inventory control & supply chain planning • operational finance • quality and reliability engineering • sustainable operations management • …


“How do I find my way?” - Practical information and important dates


Registration for courses via OASE

• At TU/e, you need to register in the system OASE for each individual course you plan to take.

• Go to http://education.tue.nl/Activiteiten/Pages/Default.aspx.

• How to register? Follow instructions given at https://educationguide.tue.nl/programs/graduate-school/masters-programs/operations-management-and-logistics/important-dates/

• Ultimate registration dates for courses are: • in Q1: Friday in week 2 • in Q2-Q4: Friday in week 1.

• Deregister from the course if you decide to drop the course (as a courtesy to the professor and your fellow students)


http://education.tue.nl/Activiteiten/Pages/Default.aspx

Registration for exams via OASE

• Also, register for the exam of each course: • Via OASE, ultimately October 18, 2015 for Q1

(5 working days before first exam week); but can be done now already

• Taking exam without being registered: exam will not be graded

• Withdraw exam registration if you decide not to take the exam (otherwise a no-show will appear on your grade list)

• Except if there is no written exam


Important Dates 2015-2016

• August 31: Start of OML master courses • September 1: Intro OML (course code 1S126) • September 11: Deadline for registering to OML courses in Q1 • September 21-24: Graduate school week • September 21: Check your registration for 1MC00 • September 23: Track/mentor matching info session • November 13: Deadline for registering to OML courses in Q2 • February 5: Deadline for registering to OML courses in Q3 • April 22: Deadline for registering to OML courses in Q4 • April 22-24: Diamond jubilee celebration TU/e


Graduate School Week, program highlights Monday 21 September, 12.45 – 13.30 hrs Opening by Harold Goddijn, CEO TomTom Monday to Thursday, 12.45 – 13.30 hrs & 19.00 – 20.30 hrs Workshops, social events, guided tours and network opportunities with alumni & entrepreneurs Thursday 24 September, 17.30 – 20.30 hrs Closure event including inspiring speakers & network drinks

16 Graduate School Week

Graduate School Week Come and get inspired! 21 – 24 September 2015 Make sure you sign up for the activities of your preference, and notice the group size limits. Check website for more detailed information about program & signing up: www.tue.nl/gsw

Graduate School Week 17

Technische Universiteit Eindhoven (TU/e) = 60 Diamond Jubilee Celebration

Diamond Jubilee

More information about Diamont Jubilee Ceremony: https://www.tue.nl/en/university/news-and-press/calendar/22-04-2016-60-years-of-tue/

‘Mens Agitat Molem’ ‘It is the human mind that is changing the matter’

PAGE 18 IE&IS

https://www.tue.nl/en/university/news-and-press/calendar/22-04-2016-60-years-of-tue/

TU/e SkillsLab

Your Skills Your Future https://tueskillslab.nl/C349-TUe-SkillsLab.html

TU/e Skills Lab

PAGE 20 IE&IS

https://studiegids.tue.nl/opleidingen/graduate-school/informatie/coaching-and-professional-skills/tue-diagnostic-test-of-professional-skills/

https://static.studiegids.tue.nl/fileadmin/content/centrale_content/STU_files/Trainingen/Diagnostic_Test_of_Professional_Skills__step_by_step_with_text.ppsx

https://youtu.be/FHgcHPO8Dlg





https://youtu.be/FHgcHPO8Dlg

TU/e SkillsLab

• TU/e SkillsLab offers you content, tools and experts to develop your professional skills.

• For each skill, you can find assessments, online tools and professional support.

• Search functions help you to quickly find the tools you need. • Need more? Ask the Guild Leader or your Student Ambassador.

• https://tueskillslab.nl/C346-Skillslab-team.html


“How do I find my way?” - Practical information and important dates

More info:

https://educationguide.tue.nl/programs/graduate-school/masters-programs/operations-management-and-logistics/

In case of questions: [email protected]





Welcome Presentation MSc OML

Ir. Anja C.J. Kirkels Study Advisor Master OML

Introduction September 2015 MSc OML

MSc OML

Photo

https://educationguide.tue.nl/organization/advisors-and-tutors/ Or contact: Ir. A.C.J. Kirkels, Study Advisor Master OML Pav. C 15, tel.: 0402472428, [email protected] Department of Industrial Engineering and Innovation Sciences Technische Universiteit Eindhoven


You may contact the study advisor for:

- Questions about the planning of your study

- Study-related or personal issues that may affect your success in the program

Acquaintance Topics for Consultation

IE&IS PAGE 26

Study Advisor OML Master Program

https://educationguide.tue.nl/organization/advisors-and-tutors/ https://educationguide.tue.nl/organization/advisors-and-tutors/industrial-engineering-innovation-sciences/ http://www.tue.nl/en/university/about-the-university/integrity/work-related-psychosocial-stress/

Welcome on Board and Have a Great Time

Ir. Anja C.J. Kirkels Study Advisor Master OML

Introduction September 2015 MSc OML

MSc OML

Photo

https://educationguide.tue.nl/organization/advisors-and-tutors/ Or contact: Ir. A.C.J. Kirkels, Study Advisor Master OML Pav. C 15, tel.: 0402472428, [email protected] Department of Industrial Engineering and Innovation Sciences Technische Universiteit Eindhoven


An overview of OML MSc Program

• Brand new program: recently redesigned


Main Features of the OML Master Program

• All classes are conducted in English.

• All courses are quarter courses.

• All students are encouraged go abroad for an

international semester.


• MSc OML = 2 years = 8 quarters

2 periods (‘quarters’) per semester 8 weeks classes; 2 weeks exams per period Interim period (re-exams) in the summer

• European Credit Transfer System (ECTS)

Based on student estimated workload 1 ECTS = 28 hrs of workload All courses: 5 ECTS = 140 hrs Typically 3 courses per quarter = 15 ECTS = 420 hrs MSc OML = 2 years = 8 quarters = 120 ECTS = 3360 hrs

IE&IS PAGE 30

Main Features of the OML Master Program

• OML MSc program has 5 (+1) tracks, that consist of: (i) Courses that belong together; (ii) Master thesis subjects for which those courses

are relevant.

• Students are coupled to mentors in two steps: Before the end of the first quarter, a student is coupled to a track. Before the end of the second quarter, a student is coupled to a mentor.

PAGE 31

Track and Mentor System, to Assist You in Your Study Process

Tracks

1. Healthcare 2. Capital Goods 3. Consumer Goods 4. Service Operations 5. Transportation (+ a Free Track for honors students)


To avoid misunderstandings!

• We have one OML Master program: the choice for a track will not be specified on your diploma

• Tracks are not meant to limit you; they provide guidance for your study, i.e. they help you select relevant courses from the beginning of your program

• All courses are open to all students and there are no track-specific limitations to master’s theses

/ School of Industrial Engineering

PAGE 33

• Track matching: • Based on student preferences and research capacities

• Mentor matching: • Free Market: interviews to match students with mentors within

the tracks Role of the Mentor • Advise on / approval of electives • Advise on planning your international semester (e.g., school, courses) • Assistance with selection and preparation of thesis (topic, company) • Topic of thesis needs to match with research

interests of the mentor • Supervision of thesis project

PAGE 34

Track and Mentor System, to Assist You in Your Study Process

Master track event

• Meant to help you with your track preferences.

• September 23, 2015, afternoon: Master track event (1MC00) • More information about the tracks • Alumni that work in different track domains will share

their experiences

• INDUSTRIA Master Track Committee: Puck van Boekel, Bram van der Linden, Christiaan Lerrick, Laurens Rosenberg


PAGE 35

Master’s Thesis

Selection of specific research area after second quarter, together with the mentor Close relationship with mentor

Last two quarters dedicated to (MSc.) research

project (literature review prior to that)


PAGE 36

Program Structure

• Courses fall into four categories: • Core courses (10 ects) • Track core courses (20 ects) • Specialization electives (min 15 ects) • Free electives (max 40 ects) − Can also take homologation courses (max 15 ects)

• MSc Thesis: • Literature review (5 ects) • Research proposal + Thesis work: (30 ects) • More than 90% of the projects are conducted

in industry


PAGE 37

Core Courses (All tracks)

• 1JM11 Performance Enhancement In this course, students get familiarized with the diverse aspects of human performance in organizations. Students will increase their knowledge about the performance of individual employees as well as the performance of teams using state-of-the-art developments in the field of Work and Organizational Psychology. This course is aimed at teaching students how to apply theoretical knowledge in order to enhance human performance. Furthermore, students are trained to critically read scientific articles and to design new studies in the area of performance enhancement.

• 1JM110 Research Methods The objective of this course is to provide the students with methodological knowledge and maturity in undertaking research into operations management. It introduces philosophical issues in the theory of knowledge, ethical issues in research conduct, and considers quantitative and qualitative methods in turn, addressing issues in specific approaches, and considerations in data collection, simulation, and analysis. The course is taught through weekly lectures and several assignments, which aim to enhance the understanding of specific methods. For the small group assignments, students will study some of the research methods in depth. They will work on the assignments in groups. Several lecturers from different disciplines will contribute to this course. The emphasis throughout is on understanding the conceptual underpinning of different methods, and their strengths and limitations in research.


Core Requirements

• The students also need to acquire sufficient knowledge in financing and accounting. This can be obtained from 1CM22 Integrated Financial & Operations Management, as well as • BSc courses (such as the current 1CK40 AND 1-out-of-

two:1CK80 or 1CK90), • or a course during the international semester.

• Furthermore, the students need to have sufficient knowledge in programming and simulation at the start of the program, as this knowledge is pre-requisite in some courses. The students missing this knowledge are strongly recommended to follow a homologation course (such as 1BK50) which will consume from the free elective space.


1BM10 - E-business

• The student can describe the general field of e-business, more specifically explain the levels of the BOAT framework and their possible relations.

• The student can describe the main elements playing a role at each of the BOAT levels and provide examples of these.

• The student can classify e-business applications and describe them in terms of the BOAT framework.

• The student can analyze the organization and information system architecture of e-business applications and their relation (at a high level of abstraction).

• The student can analyze the applicability of specific standards and technologies in specific e-business application contexts.

• The student can form an opinion about historic, current and future developments in e-business.


1CM120 - Advanced Maintenance and Service Logistics

• Students can reflect on the societal role of service logistics and maintenance.

• Students can design maintenance concepts using quantitative models and insights from traditional and condition based maintenance optimization.

• Students can analyze and optimize single an multi-location spare parts inventory networks.

• Students know about the coordination involved with setting up a service logistics network including service engineers, spare parts and tools.

• Students are able to read and understand scientific literature on maintenance and service supply chains


0LM120 - Perspectives on Medical Technology

• Students acquire knowledge about developments in biomedical technology through the perspective of philosophy and ethics, science and technology studies, and psychology.

• Students learn to identify cases in which ethical issues and stakeholder issues are highly salient to new medical technologies, and formulate a scientifically- and ethically well-supported viewpoint on the design, use and management of such technologies.

• Students develop the ability to use ethical theories and concepts to critically assess and analyze medical technology in both a written and an oral format.


1ZM31 - Multivariate statistics

• It is the objective of the course to extend and deepen the prior knowledge of methodology, both for explanatory and applied business research. More specifically, univariate/bivariate analysis techniques will be extended to multivariate techniques. Theses analysis techniques will not be dealt with in isolation, but related to the relevant research designs and data collection methods. Moreover, students will apply these techniques using assignments which reflect both the conceptual (e.g., reviewing articles) and empirical (e.g., conducting data analysis) focus of the course. These analysis techniques can be employed both in theory-building research as well as more applied research. Finally students learn which technique is most appropriate to be utilized in a given situation. The specific course objectives are:

• Acquire knowledge about the basic concepts of the different multivariate analysis techniques

• Know when and how to apply specific multivariate analysis techniques in order to analyze business data

• Know how to interpret results of multivariate analyses (interpretation of software output)


Program OML 2015-2016: details

http://studiegids.tue.nl/graduate-school/masteropleidingen/operations-management-logistics/curriculum/





Course characteristics

Content related to current research by finding additional literature and other academic sources

Students conduct design projects, based on actual business processes, and relate this to the scientific literature

Content placed in its original context contains various perspectives, including scientific controversies

Student reporting is not limited to the actual design assignment, but always reflects on the relative contribution of the various disciplines, the societal context and impact, and the feasibility of implementation related to the specific circumstances, including regional and business cultures.


PAGE 46

International and diverse environment

• Annual intake until 2015: 100-120 students (80% in Fall semester) • 15% international • 25% from other programs than TU/e BSc IE&MS

• Fall 2015: Already 125+ • Exchange students (total at IE school incoming 40-50

per semester) • Faculty (mentors): 30+% international

• …. and of course we stimulate you strongly to spend

a semester abroad

International semester

• Important to line up with mentor • Information available at IE-IS International Office

Options within the program • Double diploma (INPG – France and KAIST- Korea)

• For students with undergraduate diploma at TU/e or UT – IE • Apply at admission committee before end of your first semester • Five-semester programs • Max 4 students / program / year

• Dual Degree Programs with other MSc programs at TU/e • Honors Track in Research (PhD degree) • Honors Track in Design (PDEng degree) • Technology Entrepreneurship and Management Certificate


What is an honors track?

• A special program integrated with a M.Sc. Program for selected excellent and ambitious students

• To develop advanced capabilities for • Design in Industrial Engineering • Research in Industrial Engineering

• To facilitate better entrance into • The PDEng Program for designers • The PhD Program for researchers

What does an honors track contain?

• A number of special courses • with a total load of 30 ECTS • 10 ECTS within the standard 120 ECTS • 20 ECTS on top of the standard 120 ECTS

Why?

• Additional academic knowledge and experience (more ‘bang for your buck’)

• Improved entrance in post-doctoral programs • PDEng for design • PhD for research

• Explicit entry into the ranks of ambitious, excellent students • If you are interested in a ‘more-than-usual’ career path

Honors track: Further information and applications

• Research: Prof. Paul Grefen, Research Director IE

• Design: Prof. Tom van Woensel, Director PDEng IE

• Criteria for selection: Among top 15% of all students + design / research attitude


CTEM Program 1TEMM9

Certificate Technology Entrepreneurship and Management (CTEM)

IE&IS PAGE 54 https://studiegids.tue.nl/verbreding/certificaten/technology-entrepreneurship-and-management-msc/

http://oase.tue.nl/Activiteiten/Pages/Informatie.aspx?coursecode=1ZSM0&educationyear=2015&education

ActivityInstanceId=00000000-0000-0000-0000-000000000000

https://studiegids.tue.nl/verbreding/certificaten/technology-entrepreneurship-and-management-msc/









http://oase.tue.nl/Activiteiten/Pages/Informatie.aspx?coursecode=1ZSM0&educationyear=2015&educationActivityInstanceId=00000000-0000-0000-0000-000000000000










• CTEM broad: offers the opportunity to broaden your knowledge in entrepreneurship and management. Next to your technical specializaation (regular study program), CTEM broad will enlarge your knowledge with respect to business management in general, and new product development in particular. As such, you will be able to operate successfully in a corporate environment.

• CTEM in depth: offers the opportunity to deepen your knowledge in the area of technology entrepreneurship. In addition, it improves and enlarges your entrepreneurial skills and practice-based experience in new venture development.

https://educationguide.tue.nl/broadening/certificates/technology-entrepreneurship-and-management-msc/


Certificate Technology Entrepreneurship and Management (CTEM)

Useful Links & Tips

• http://studiegids.tue.nl/en • Schedules, exams, course related: http://oase.tue.nl

• Use subscription options for oase news! • Academic Calendar: http://owinfo.tue.nl/ • Department and program related information:

http://educationguide.tue.nl/gs/oml • TU/e’s Code of Conduct: https://www.tue.nl/en/university/about-the-

university/integrity/

• Join our Linkedin group: Operations Management & Logistics TU/e: program news, jobs, traineeships, etc.

• International students: make use of your student mentor (study buddy)


http://studiegids.tue.nl/en

http://oase.tue.nl/

http://owinfo.tue.nl/

http://educationguide.tue.nl/gs/oml

https://www.tue.nl/en/university/about-the-university/integrity/

https://www.tue.nl/en/university/about-the-university/integrity/

Use the website http://studiegids.tue.nl/en

• Rules and regulations

• Forms • News and updates

• It is your responsibility to be informed!


Questions?


Welcome on Board and Have a Great Time

Dr. Tarkan Tan Program Director

Contact: [email protected] http://tue.nl/staf/t.tan

MSc OML

http://tue.nl/staf/t.tan

http://tue.nl/staf/t.tan

Reflections by an Alumnus: John van Kooten


John van Kooten Philips HealthTech - Lean Engineering - MR R&D September 1st, 2015

OML – How it helps me in working life

2 September 1st, 2015 Philips HealthTech - Lean Engineering - MR R&D

John van Kooten Sr. Manager Lean Engineering R&D – Magnetic Resonance Imaging

Who am I ?

• Born 1981, in the south of the NL • Living together in Eindhoven

• Studied TBDK-OPAC

– 2000 – 2006 – StudyTour 2004 to China on global supply

chain management – Graduated at FEI company on LTB for

spare parts

• Worked part-time as logistics engineer at FEI company, in parallel…

• Published my thesis after graduation

My working life…

• Philips HealthTech – MRI – MRI solutions – Approaching 1B in Sales – Global team (China, Finland, NL, India, US,

Germany)

• Started in 2007 as logistics project engineer

• In 2010 moved to R&D as process improvement manager & financial analyst

• In 2011 moved to leading a team of ~20 support staff in R&D

• As of 2013 heading lean engineering – focused on quality/reliability/product cost and Quality Mgmt System


Philips MRI Why there are so many opportunities for an Industrial Engineer…

• Healthcare is a regulated business, which implies the need to have a procedure framework / quality management system

• An MR machine is a complex machine, combining many fields of engineering in the product itself

• It’s a true global supply chain (both from a in-bound and out-bound perspective) • The Bill of Material of our scanner families consists of ~200+ MPS items / ~5000

purchased parts / ~100.000+ individual components • Service contracts, service parts, obsolescence, uptime, … • Working together as a production site with many markets and end-customers • The complexity of installing an MR machine • Many different nationalities and cultures to work with • Many initiatives to improve ways of working (e.g. reliability frameworks, agile

development, milestone reviews, lean six sigma, …) • The technology is relatively new (1980s) • Still many, many opportunities to improve ways of working


Operations Management & Logistics Which elements from my study I leverage & apply

• Information Systems • SAP/MPS/MRP/Demand forecasting techniques • Spare parts management, maintenance management, Installed base • Conceptual thinking, process thinking, challenging status quo • Data analysis & Statistics • Design for reliability • Simulation • Management Reporting • Stakeholder Management • Financial Management • Team Dynamics & Team Performance • Managing organizational change • Process minded, critical, open, drive for results

Introduction to MSc Program in Operations … to MSc Program in Operations Management & Logistics...

Documents

Transcript of Introduction to MSc Program in Operations … to MSc Program in Operations Management & Logistics...