Introduction to Kanban

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Robert Dempsey

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LinkedIn: robertwdempsey

Twitter: @rdempsey

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Agenda

• Start with a poll

• What companies want

• Kanbanʼs answer

• When to use Kanban

• Mechanics

• Kanban anti-patterns and metrics

• Get committed

• Q&A

Poll

How Others Use Theirs

• 45% Have no data

• 45% Have data, and make no intelligent use of it

• 10% Have data and use it

What Companies Want

• Predictability

• Business agility

• Good governance

Questions To Answer

• Where does the work come from?

• What do we do with it?

• Where does it go?

• What types of work do we have?

Definitions

• kanbanShingle that says youʼre open for business (Japanese)

Physical token

• kanban systemA WIP limited pull system that uses kanban

• KanbanIncremental, evolutionary approach to change management that uses a kanban system

Why Evolutionary?

• Companies need change

• Companies donʼt like change

• Not all teams need the same thing

The Path

• Start with what we do now

• Visualize

• Limit WIP

• Look for improvement opportunities

• Make improvements

Do Not

• Change job titles

• Change the practices performed

• Challenge, highlight, or focus on personal performance

• Threaten egos and professional self-esteem

When to Kanban

• When the organization may prefer evolution to revolution

• When incremental change can improve maturity and permit scaling

WIP

• Work In Progress

• Everything in production or waiting in a queue

Lead Time

• The time period between when I ask for something and when I get it

Cycle Time

• When I start working on it until when I finish working on it

• How frequently an output is produced

Policies

• Options and choices

• What governs the kanban system

Work Item Type

• The type of work you do

• ExamplesBug

Requirement

Feature

User Story

Change Request

Maintenance

Class of Service

• They are a way to apply a level of service to a work item type

• Policies are applied to a class of service

• ExamplesExpedite

Fixed Delivery Date

Standard Class

Intangible Class

Kanban Kick-Start

http://blog.crisp.se/henrikkniberg/2009/11/16/1258359420000.html

Agile Success Series

David P. Joyce

http://leanandkanban.wordpress.com/2009/08/12/another-kanban-board-example/

Jeff Patton

http://www.agileproductdesign.com

Personal Kanban

http://personalkanban.com/wp-content/uploads/2009/08/whiteboards-050.jpg

Q&A

Additional Resources

• http://www.kanban101.com/

• http://www.limitedwipsociety.org

• http://finance.groups.yahoo.com/group/kanbandev/

• http://personalkanban.com

Thank You!

Robert Dempsey

CEO & Founder

LinkedIn: robertwdempsey

Twitter: @rdempsey

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