The Management Process

HUMAN RESOURCE MANAGEMENT Introduction:

The policies and practices involved in carrying out the people or human resource aspects of a management position, including recruiting, screening, training, rewarding, and appraising.

Basic HR ConceptThe bottom line of managing: Getting results.HR creates value by engaging in activities that produce the employee behaviors that the company needs to achieve its strategic goals.

1HRM in India Evolution of HRMIndustrial revolution Scientific movement era Human relation era Behavioral sciences era 2Human resource management & personnel management

The Human Resource Managers Proficiencies.HR proficiencies:Factories Act 1948,Industrial Disputes Act of 1947Occupational safety& health laws, Other labor laws.Business Proficiencies:Strategic Planning, Marketing, Production and financeLeadership proficiencies:Work with lead management Groups, drive changes, world class screening and training techniques.Learning Proficiencies :Stay ahead and apply all latest technologies.

4Skills of a Human resource Manager HR manager needs to have technical, cognitive and interpersonal skills and processes to accomplish his or her workThe HR executive needs to be multi-knowledgeableDiverse knowledge is a must for HR managers for another reason: There are instances of organizations where finance executives become HR directors, and worse still, stores managers are made personnel managersEvery profession mandates academic qualification that the practioner must possess.Anybody, irrespective of his or her qualifications can become an HR executive.

5Human Resource SpecialistsRecruitersHuman Resource Development Specialists Employment/Industrial Relations Specialist Training SpecialistsJob AnalystsCompensation ManagersHuman Resource SpecialtiesEmployee Welfare Officers6Human Resource Management at Work Functions & Objectives

7Personnel Aspects of a Managers JobPersonnel RoleWelfare Role Administrative Role Fire Fighting Role

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How HR Professionals Believe they Spend their TimeThe Changing Environment of Human Resource ManagementGlobalization TrendsTechnological TrendsTrends in the Nature of WorkWorkforce Demographic TrendsChanges and Trends in Human Resource Management10

HR Organization ChartSize of the firmNature of BusinessSenior Management PhilosophyMultinational global presence

11 Organisation for HR Department (Contd.)

Personnel Policies and PrinciplesPoliciesA policy statement is specific and commits the management to a definite course of actionA few specific personnel policies are:Policy of hiring people with due respect to factors like reservation, sex, marital status, and the likePolicy on terms and conditions of employmentPolicy with regard to medical assistancePolicy regarding housing, transport, uniform and allowancesPolicy regarding training and developmentPolicy regarding industrial relations

Principles

If policy is a guide for managerial decisions and actions, principle is the fundamental truth established by research, investigation and analysisSome of the personnel principles are:Principle of individual developmentPrinciple of scientific selectionPrinciple of free flow of communicationPrinciple of participationPrinciple of fair remunerationPrinciple of incentive

Human Resource Models

The Fombrun, Tichy and Devanna Model

Bratton and Jeffrey Gold15Management Challenges for Indian CEOsA study among Indian CEOs identified the following challenges:Creating a high-performance cultureRetaining talentRecruitingMoving from a patriarchic and hierarchical management style to a more team-based, informal organizational cultureLinking training with performanceCompensating knowledge workersBuilding interpersonal relationships/managing conflictGoing global 16