INTRODUCTION TO EMAIL

Overview1. What is Email?

2. Creating and Signing into an Email Account

3. Organizing your Emails

4. Sending and Replying to Emails

1. What is Email?

Computer program that allows you to send electronic mail

Most common way to exchange messages over the Internet

Email Addresses

jane.smith

Username

@ gmail.com

Email Provider Domain

Email Client vs. Webmail

Email Client Webmail

Offered through an Internet subscription

Your.name@rogers.com

Free

Offered through a website

Hotmail, Yahoo, Gmail

You can open an email account, your electronic address on the Internet, with your Internet provider company (sympatico, rogers, etc.) or with a provider on the Internet itself (Google, Yahoo or Hotmail).

2. Creating an Email Account You will need to set up your email through Information

or Settings tab. Either your Internet provide or your employer would have all the information you would need to set up the account like the username and the password.

Creating a Web based Email Account Go to website of email

provider: gmail.com, hotmail.com yahoo.com

Look for a Sign Up or Create An Account Link

Filling in Account Information Fill in required fields

like: Name Gender Birthday

Creating an Email Account Create a unique

username and password

Record this information in a safe space

You will need it every time you use your email in the future

Share the login info with a trusted person

Creating a Strong Password Easy for you to remember, but hard for

others to guess

A random word/phrase (e.g. greenapples)

A combination of upper/lowercase letters, numbers, symbols (e.g. Green@pples11)

Unique for each of your accounts

Email Folders

• Folders help manage and organize email messages

Incoming MessagesJunk Mail/Unwanted MessagesMessages you are working on

Sent MessagesDeleted Messages

3. Managing Messages You have to select email messages you want

to work with to see the complete set of action buttons

Buttons depict actions to help manage your emails: Archive, Report Spam, Delete, Move to a Folder,

Label…

4. Sending an Email To send an email, look for:

Writing an Email

Jane.Smith@gmail.comParty Tonight

Hi Jane,

Can you confirm the address of the party tonight?

Thanks!

Cc: additional recipients.

Bcc: additional recipients, but not visible to others

Editing an Email

Jane.Smith@gmail.com

Hi Jane,

Can you confirm the address of the party?

Thanks!

Party Tonight

Text Formatting Options

Email Tools

Text Editing Options Text font, text size, background and text colour, alignment, etc.

Email Editing Options Attaching documents, Inserting pictures, inserting hyperlinks, etc.

Insert attachment

Insert Picture

Insert URL address

Responding to Messages

Respond to the sender

Responds to multiple senders

Sends an exact copy of the message to someone else

Email Safety: SPAM

You may receive a SPAM email – unwanted emails from the people you know or you do not even know:BLOCK or simply DELETE.

When you report spam to your email provider, you and other people would not be receiving messages from that particular sender – they are blocked by the provider.

Email Safety: SCAMS You may receive a SCAM email - An email

sent from someone who wants to convince you to share private information for malicious reasons: REPORT AS SPAM

Email Safety: THREATS You may receive MALWARE – viruses and

harmful software. Do not open to emails or attachments from unknown senders or emails with unusual or suspicious subjects: BLOCK AND REPORT AS SPAM

Before opening any email, you can check if the address associated with the name is the right one only by placing your mouse over the message without clicking

Signing Out Remember to

sign out (log out) of your email when you are finished

In the top right corner look for: Your

name/account information