Introduction to effective social media marketing

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Presentation delivered by Caron Lyon from PCM creative to CIM Marketing and the Internet Effective social media marketing #CIMchat Mobile Phones on Silent

Transcript of Introduction to effective social media marketing

Page 1: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Marketing and the InternetEffective social media marketing

#CIMchatMobile Phones on Silent

Page 2: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Social Media

Don’t add technology to the way you do things.

Change the way you do things when you know what the technology can do.

Page 3: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Business Benefits

Cost effective web updates

Greater control of your web content

Boosted organic Goggle listings

Cost reduction on printed materials

Eco-friendly

Page 4: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Print on Demand

ISSUU

Page 5: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

What can it do?

Greater access to your marketing materials

Greater reach for your marketing materials

Facilitates word of mouth sharing

Enables social sharing

Increase repeat business

Page 7: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Social Media

The online tools and platforms that people use to share opinions, insights, experiences, and perspectives with each other.

Social media can take many different forms, including text, images, audio, and video.

Popular social mediums include blogs, message boards, podcasts, wikis.

Page 8: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Web 2.0

Harnessing Collective Knowledge

Rich User Experience

More Channels of Communication

Page 9: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Page 10: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Common Craft

Social media in Plain English

Page 11: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Resource Availability

http://www.slideshare.net/pcmcreative

Page 12: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

The 7 Roads of Social Media1. Generate new leads? 2. Provide customer service? 3. Improve customer retention? 4. Increase your knowledge? 5. Align with your competitors? 6. Establish your authority as an expert?7. Do business more productively?

Page 13: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Social Networking

1. Generate new leads? 2. Establish your authority as an expert?3. Do business more productively?

Page 14: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Facebook

Information from crunchbase

More than 40 million status updates each day 50% of our active users log on to Facebook in any given day Official statistic from Facebook

Page 15: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Facebook• Status Updates• Groups• Fan Pages• Forum discussions• Notice Boards / Wall• Digi gifts• RSS Feeds• PPC targeted advertising• Video

Page 16: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

6 Scotland Arts Groups – Nov 20081,623 members

Facebook Groups

1141

1119

140

414

193

532

August 20093,539 members

Page 17: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Niche Targeting

Creative Industries and converging technologies• Facebook group created• 11 Facebook groups targeted2008 Facebook potential audience – 63,3852009 Facebook potential audience – 208,573

www.shifthappens.ning.com

Shift Happens

Page 18: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Global BusinessTwo-thirds of the world’s Internet population visit social networkingor blogging sites, accounting for almost 10% of all internet time.

Nielsen report “Global Faces and Networked Places.”

Page 20: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

What makes you different?

Identity

Brand

Personality

Product

Philosophy

Ethics

Page 22: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Digital FootprintI am a social media mongrel, creating content in all flavours. Between taking photographs, shooting video and blogging. I am often found consulting anyone brave enough to enter this fast flowing new media world.

I am based in the UK but will travel anywhere.

You can follow me on Twitter at: twitter.com/documentallyAnd my website is OurManInside.com

Page 23: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

• Arrive• Listen• Ask• Provide• Advise

The 5 steps

Page 24: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Be curious

Page 25: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Making it Work

Make the web part of your process.

Schedule social media time

Start small.

Pick your platforms.

Page 26: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

All roads lead home

Audience

Agents

Clients

Funders, Investors

Customers

Stakeholders

Staff, Team, Employees

SuppliersPress

Page 27: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Resource Availability

http://www.slideshare.net/pcmcreative

Page 28: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Questions

Page 30: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Voice to Text

Page 31: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Mobile Media

Page 32: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Stay Connected

3G smart phone

JOIKUSPOT premium

Notebook PC or Mac

Page 33: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Old Media meets New Media

QR codes

QR code to Hoipolloi.org.uk

QR code to… Equity's New Media booklet

Where to start creating yourown QR codes message

Page 34: Introduction to effective social media marketing

Presentation delivered by Caron Lyon from PCM creative to CIM

Contact me

www.pcmcreative.co.uk