Introduction to DCC

DCC Industry Day

7 June 2016

Carmen Strickland | Industry Partnership Manager

Lisa Wong | Industry Partnership Manager

DCC Public

1. About DCC

2. Our plan to deliver this year

3. Engaging with DCC

4. Questions

5. What happens next today?

DCC Public

Agenda

2

1. About DCC

DCC Public

A wholly owned subsidiary of

Capita

A licenced monopoly –

unique position in the energy

market

Regulated by Ofgem

Overseen by DECC

Party to the SEC

A delivery body on behalf of the energy industry

DCC

What is DCC?

4 DCC Public

DCC in context

SMIP

Regulation

Administration & Governance

Core IT and Telco delivery

Policy

Device Manufacturers, Operators & Asset Providers

Network Operators

Consumer Engagement

Energy Suppliers

DCC Public

& Others: • Managed Service Providers • Energy Management companies

5

Who is DCC?

DCC Public

Energy Consumers Data Communications Company

(DCC) DCC Service Users

6

Communication Service Providers (CSPs) - providing the

Smart Metering Wide Area Network (SMWAN) and

Communication Hubs

Data Service Provider (DSP), develops, hosts and

maintains software systems to create and send messages

between DCC Users and Meters

What are the Service Providers

responsible for?

7

• Single long-range radio

• Building a new network • Adapting their existing telecoms

infrastructure

Europe's largest Public Key Infrastructure providing authorisation and authentication services for all devices and organisations.

• New software and

hosting services

DCC Public

Regulation

Finance

Programme

Test

Commercial Ops Security

Industry

Design

Strategy & Bus Dev

Comms

DCC workstreams

Programme manage the

design, development,

testing and roll out of the

data communications

network delivered by the

Service Providers

Provide and manage the day-to-day

operational interface for DCC Users

Commercial and

contract management

of service providers

and procurement of

additional capability

Financial management

of DCC including

charging and billing of

DCC Users

Lead industry

engagement with DCC

Users and industry

stakeholders, providing

a single point of contact

and ensuring DCC

services meet our

customers' needs

Lead the development of

an integrated solution and

service design for smart

metering communication

service and shape future

service development

Assure the security of all DCC

systems and provide ongoing

security incident monitoring

Lead policy and regulatory engagement

with DECC, Ofgem and the SEC Panel

and ensure DCC complies with the

regulatory framework

8

Scope and overarching

design of all DCC system

and services to ensure

consistency and

DCC Public

DCC in figures

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53m

200 DCC users including energy suppliers,

network operators and other

authorised organisations at

peak

70m messages per day by 2020 across

the DCC network

250,000

meter installations by energy suppliers per

week at peak

Communications

Hubs installed by

300m install certificates

At least 99.25% coverage

Supporting up to

smart meters

premises

by 2020

installed in

30m

by 2020

32m

2020 140 services provided by DCC

DCC Public

2. Our plan to deliver this year

DCC Public

Where are we right now?

DCC Public 11

Operate

Design

Build

Test

Early Services

Interface

Testing

R1.2

Starts

UEPT*

Starts

RDP TRT* on

Production

Environment

Starts (NEW)

Production

Comms

Hubs

Available

E2E Test R1.2

Environments

available

RDP TRT* on

Production

Environment

Complete

(NEW)

R1.2

Live

R1.3

Live

27 June

2016

4 July

2016

6 July 2016 20 July

2016

25 July 2016 3 August

2016

17

August

2016

26

September

2016

What this means for you

DCC Public 12

The plan will deliver full functionality of the DCC system over two live releases:

• Release 1.2 provides the functionality required for suppliers to install commission and

operate SMETS2 meters for credit customers by August 2016.

• Release 1.3 will deliver the remaining functionality, including prepayment and export

metering.

There are also post-DCC Live licence obligations (set out by DECC in its Rollout Strategy) on

suppliers and network operators:

• Large suppliers (DCC User mandate and Early Rollout Obligation – R1.2 + 6 months)

• Small domestic suppliers (DCC User Mandate – R1.2 + 12 months)

• Electricity DNOs (DCC User Mandate – R1.3 + 6 months)

*TRT = Technical Readiness Testing,

UEPT = User Entry Process Testing

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DCC Services now and later

• SMKI Registration

• Gateway Ordering

• Gateway Configuration

• CH Forecasting &

Ordering

• SM WAN Coverage

• Nominated Contacts

• Parse & Correlate

• Incident Management

• SMKI Test Certificates

• DCCKI Registration

• SREPT

• Gateway Performance

Reporting

• Order Management

System (OMS)

• SMKI Live Certificates

• Cancellation & Renewal

• Pre UIT Testing

• CH Operational Testing

Acceptance

• CH Remote Monitoring &

Management

• User Entry Process Testing

• SM Inventory & Device

Management

• Gateway Relocation,

Replacement & Amendment

• CH Installation Training

• SMWAN Connectivity,

Security & Coverage

Upgrade

• DUIS Service Request &

Alerts

• Full Reporting Capability

• Full Functionality

Prepayment

• Full Functionality Export

Metering

• Remedy email

• Full Install &

Commissioning Ability

• Certified Product

Automation

• Full Anomaly Detection

• Full Alert Capability

• Full Service Request &

User Case Capability

• SMKI Recovery

Live Services Release 1.2 Release 1.3

Serv

ice

Rea

din

ess

Op

erat

ion

al R

ead

ines

s

• Customer Journeys and

Use Cases

• BCDR

• Business Hours Service

Desk

• Manual Processes

• Problem Management

Ready

• Demand Management

Scenarios Release

Operating Model Defined

• Full Incident Management

Capability Ready

• Verifications of Process

• Manual Workarounds

• Ops CH Lifecycle

Modelling

• E2E Transition Approach

• User Reporting Packs

• Service Benchmarking

• Interim Data Integrity

Checks

• Enhanced Service Support

• CH Returns Reconciliation

• Knowledge Management

• 24*7 Service Desk

• Defect Management

• Service Management

Nominees

• Data Integrity Checks

• Industry Contact

Management

• Capacity Management

Forecasting

• Performance Management

• Reporting Catalogue

Ongoing Operational Readiness activities that enable Service Readiness

DCC Public

3. Engaging with DCC

DCC Public

DCC Users and Services

DCC Services

Electricity Distributor and

Gas Transporter

Access to alerts including

power outages & power

restore and network

information

Able to check Supply Status

and Event or Security Log

Able to configure some alerts

on devices

GTs able to initiate the

recording of gas consumption

data

Registered Supplier Agent

• Able to access services in their

own rights and on behalf of

Suppliers

• Able to read Device

Configuration, Event or

Security Log, Read Supply

Status and read Firmware

Version

Other User

Need consumer consent to

access data

Access to Consumption Data

Can add devices to Home Area

Network

Read tariff Information

Request Customer

Identification Number

Electricity and Gas Supplier

Able to Install and

Commission devices in

consumer homes

Update device firmware

Access to consumption data

Billing

Time Of Use tariffs

Device Estate Management

Service

DCC Public 15

All DCC User Roles

Service Management

Self Service Interface

Wide Area Network Coverage

Checker

Smart Metering Inventory

SMKI Services

Reports

Registration Data

Providers

Service Management

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* Please note that Parties are not obliged to carry out Pre-User Integration (formerly called Pre-UEPT) but DCC must provide the service

*

How to engage and get support

Enhanced Service Support – more details on this in the

Operations session today

DCC Service Desk – for live services and to log incidents

Come and meet with the Industry Team (point of escalation when

required) – if you don’t know your Industry Partnership Manager

(IPM) then use contact@smartdcc.co.uk

Industry Test Team – there to support you through testing

Forums – still running for testing, design & service management

Website and SharePoint

DCC monthly newsletter

DECC and SECAS forums

17 DCC Public

What events are coming up?

Smaller Suppliers' Day – Wednesday 14 September 2016

Event is specifically for smaller suppliers

We will cover how to be live with DCC – comms hub forecasting

and ordering, SMKI RAPP, SMKI testing, etc.

Discussing content with DECC and SECAS

Your obligation to be live within the year – August 2017

Details will be issued shortly

Do we need to host a forum/workshop for other users? Please

feedback to us.

DCC Public 18

Industry Partnership Manager (IPM) SharePoint for Parties:

• DCC Service Design Authority

• SEC Parties Operations Live

‘Baseline’ Document Set for Parties

Industry Day

Transition and enduring

Governance

DCC Website

Consultations

Forums Service Management Design Release Forum Testing Forum Comms Hubs &

Coverage

Keeping in touch

DCC Public 19

Monthly newsletter – sign up link: https://www.smartdcc.co.uk/signup

DCC going forward

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Support Parties to live

• Enduring process

Testing

• Future releases

SEC Modifications

• Dual Band Comms Hubs

• Enrolment and Adoption

• Centralised Registration

Future Services

• DCC’s Business Plan Link

• DCC Development Plan Link - currently consulting on draft version covering the five-year period starting from the Regulatory Year 2016-17 (closes 20 June).

Further reading on the website:

4. Questions

DCC Public 21

5. What happens later today?

DCC Public

Testing Update

Overview of the Day

Programme & Operations Overview Operational Readiness

1. Main events:

2. Consulting Room with subject matter experts:

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Comms Hubs Forecasting

Comms Hubs Technical

Release Technical Queries

Enrolment and Adoption

Network Connections

SMKI and DCCKI

DCC Public

3. Wrap-up and Q&A

THANK YOU

DCC Public

contact@smartdcc.co.uk