INTRODUCTION BI-OUM

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    1. INTRODUCTION

    If somebody asks as to what are the benefits of fluent spoken English, then this

    question will have n number of answers. English is superbly important and extremely

    essential in today's age. To the extent, that from TV service providers to books, people

    teaching to websites, every channel and avenue has opened up chances for a person to

    learn this magnificent language English. The benefit of being able to speak or

    communicate in English is that not only is it a very common language; it is probably the

    most universal language in the world. Therefore being able to communicate in English

    would mean you are more likely to be able to communicate with a higher number of

    people in general. Communication affects every aspect of our life, from work andeducation to society and leisure. There is very little we can do without communication, in

    fact almost nothing at all. Communication does not just mean talking to one another; it

    can include body language, writing letters, and texting, writing emails, sign language and

    any other method of conversing with others.

    Today, like it or not, English is the language of globalization, international

    communication, commerce and trade, the media and pop culture, and this affects

    motivations for learning it. English is no longer viewed as the property of the English-

    speaking world but is an international commodity sometimes referred to as World

    English or English as an International Language. English is still promoted as a tool that

    will assist with educational and economic advancement but is viewed in many parts of

    the world as one that can be acquired without any of the cultural trappings that go with it.

    Proficiency in English is needed for employees to advance in international

    companies and improve their technical knowledge and skills. It provides a foundation for

    what has been called 'process skills' those problem-solving and critical thinking skills

    that are needed to cope with the rapidly changing environment of the workplace, one

    where English is playing an increasingly important role.

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    2. HOW ORAL COMMUNICATION WORKS

    Communication skills include the mix of verbal, interpersonal and physical

    strategies needed to interact confidently and effectively with a range of audiences. A

    skilful communicator draws on a number of different means (e.g., graphical, visual,

    statistical, audio-visual and technological) to get the point across. Many people owe their

    success to their ability to give good presentations and to participate confidently in

    discussion, despite the fact that both are initially a major source of anxiety for most of us.

    As with any behavior-based skill there are those who are 'gifted', but that doesn't mean

    that effective discussion techniques, charismatic public speaking and presentation skills

    can't be learnt. Through learning the techniques you'll also develop the ability to

    understand how the communication process works, so that you can adjust your approach

    to suit your purpose. Clarity of communication and well-developed interpersonal skills,

    when interacting in a group or one-to-one, are attributes that make us more successful

    students, professionals and all round communicators.

    Learning to speak is an important goal in itself, for it equips such as students with

    a set of skills they can use for the rest of their lives. Speaking is the mode of

    communication most often used to offer explanations, transmit information, express

    opinions, make arguments and make impressions upon others. Students need to speak

    well in their personal lives, future workplaces, social interactions, and political

    endeavors. If basic instruction and opportunities to practice speaking are available,

    students position themselves to accomplish a wide range of goal and be useful members

    of their communities

    Nowadays in this new millennium a usage of English has become an important

    language in Malaysian and it help instructors at a local college or university to teach

    students in their learning so that students will practices their self in oral communicate in

    English well. Besides that oral communication skill can take many forms, ranging from

    informal conversation that occurs spontaneously and, in most cases, for which the content

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    cannot be planned, to participation in meetings, which occurs in a structured

    environment, usually with a set agenda. Oral communication is a unique and learned

    rhetorical skill that requires understanding what to say and how to say it. Unlike

    conversational speech, speech in more formal environments does not come naturally.

    As a speaker there are several elements of oral communication which needed to

    be aware in order to learn how to use them to his advantage. Speaker should learn how to

    communicate effectively with several other elements in the apart from the language. The

    Skills are eye contact, body language, style, understanding the audience, adapting to the

    audience, active and reflexive listening, politeness, precision, conciseness, etc. At tertiary

    level it is assumed that the learners know...

    Basically, in oral communication there is one model called The Transactional

    Model of oral communication . The model acknowledges neither creators nor consumersof messages, preferring to label the people associated with the model as communicators

    who both create and consume messages. The model presumes additional symmetries as

    well, with each participant creating messages that are received by the other

    communicator. In many ways, an excellent model of the face-to-face interactive process

    which extends readily to any interactive medium that provides users with symmetrical

    interfaces for creation and consumption of messages, including notes, letters, electronic

    mail, and the radio. It is, however, a distinctly interpersonal model that implies equality

    between communicators that often doesn't exist, even in interpersonal contexts.

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    A Transactional Model

    There are many examples that show how oral communication works in certain social

    contexts. As an example, a caller in most telephone conversations has the initial upper

    hand in setting the direction and tone of a telephone caller than the receiver of the call

    (Hopper, 1992).In face-to-face head-complement interactions, the boss (head) has

    considerably more freedom (in terms of message choice, media choice, ability to frame

    meaning, ability to set the rules of interaction) and power to allocate message bandwidth

    than does the employee (complement). The model certainly does not apply in mass media

    context

    There is another example, we can see that employees still need written

    communication skills. Yet interpersonal oral communication skills are the ones most

    prized by employers in the new informal workplace atmosphere. Employees who work

    with the public or closely with teams need skills in empathy and feedback techniques,

    especially in fields such as customer service, criminal justice, medical, and legal. Critical

    thinking and the ability to function as part of a problem-solving group are also skills that

    employers look for. At BMW Company, the team members have to sell their ideas to

    management to receive funding. Their engineers, technicians, and even hourly employees

    make formal presentations to high-level executives. Today's worker must remain coolunder pressure, adaptable to new technology and to a fast pace.

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    3. INTERPERSONAL COMMUNICATION

    Communication nowadays is essential for leading a normal life. Without

    communication people couldn`t manage to have a friendship relationship or a personal

    one. Communication with others is important at work also. Many companies nowadays

    look for people that have communication skills, and not necessarily experience in the

    domain. All the types of communication help us in our day to day life .Interpersonal

    Communication is the ability to relate to others in writing as well as orally. Interpersonal

    communication is the most important one because it`s about the relationship we form

    with others. Here is the Types of Interpersonal Communication: oral communication

    meaning the verbal one, through words and the written one, through emails, notes etc.The non verbal communication is done through body language. Body language involves:

    eye contact, touching, gestures, posture, proximities, appearance etc.

    The interpersonal communication can be done face to face with one person or

    even in group. Interpersonal involves talking to someone else. Its very important when

    you talk to someone to always keep eye contact, to listen and to smile. People are more

    comfortable and more open minded when they have a good company. A good

    interpersonal communication involves also good topics of discussion. In order to start or

    to keep a conversation going you have to know what topics to approach and how to

    approach it. For example at a party you can relate to the surroundings in order to start a

    conversation.

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    Communication has to come easily, effortless. People learn how to communicate

    from little kids so when they grow older talking and communicating comes naturally.

    But, talking involves more than just saying some words. The art of a conversation lays in

    more than just what you practically say. The Types of Interpersonal

    Communication should be known by everyone. There are a few rules people need to

    learn. For example, to have a good conversation you have to let others speak and listen to

    them. A good conversation is the one where people understand each other.

    Communication involves a sender and a receiver in order to function.

    Another important type of communication is the written one. The internet has

    made things much easier. Nowadays we can talk online, chat with strangers as well as

    with friends. The online domain is very popular and so communication is developing.

    Some people even prefer this kind of communication, rather than the live one because,

    online you can be yourself, you don`t have to impress, to dress nice, to always smile.

    Communication is everywhere we go, so it`s a very important detail. People that don`t

    hear or can`t talk have found ways to communicate. Communicating is vital, people learn

    to adapt in any way.

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    4. SMALL GROUP COMMUNICATION

    Small group communication involves give-and-take exchanges between a

    relatively small number of people. A small group involves at least three but has no

    precise upper limit. The important thing is not how many people are involved but

    whether the people are aware of each other as individuals and are able to participate in

    the discussion.

    The first small group in which most people communicate is the family. Family

    communication often occurs around the dinner table, in the living room, and in the car.

    As children mature they become members of other small groups: peer play groups,

    church or synagogue classes, and day-care center or preschool groups. When children

    enter school they become members of classes. As they progress through school they

    communicate in an ever-increasing number of groups: scouting, dance classes, musical

    groups, athletic teams, and school clubs.

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    As adults people begin families of their own, become members of groups of

    people who work together, form friendship groups, join recreational and athletic teams,

    and become active in community groups. Throughout life people continue to participate

    in small-group contexts.

    Scholars often classify groups by function. Examples of functional groups include

    those that are organized for the purposes of learning, socializing, therapy, problem-

    solving, political action, and worship groups. Given the variety of functions, effective

    participation in groups requires a variety of skills. In family and therapy groups, for

    example, effective communication might be judged by a participant's willingness to show

    empathy toward others. In learning groups, people draw upon an array of skills needed

    for posing questions, sending and receiving information, and interpreting the concepts being discussed.

    As group members, participants must learn to help others accomplish the group's

    purpose or function. Their behaviors toward this end are called task roles. But people

    must also help each other to feel good about group membership and participation. Their

    behaviors toward these ends are called group maintenance or social roles. In addition,

    group members must become aware of individual actions that interfere with effective

    group functioning. Good group members are team playersthey sacrifice self-interestsfor the welfare of the group.

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    5. PUBLIC SPEAKING

    Public speaking is a very broad term. Sometimes people get so confused and

    scared that their tongue gets tied and they meltdown in the public. This is just because of

    their internal fear. Though they know their topic in depth, because of the internal fear

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    they just break down in public. Some people say that the art of public speaking comes

    through constant practice and some think that public speakers are born.

    How to develop good public speaking skills is a big question for numerous

    people. There are people who develop public speaking skills in a few months of practice

    but for some it takes years to develop. But overall it is practice that counts. Some people

    who think that public speaking skills are not for them but they are for the people who are

    in marketing or sales. But people should understand that this is not true. No doubt a good

    public speaker should have good communication and interpersonal skills. But that too

    comes after years of practice.

    Good public speaking skills also works at the time of the interview. It is

    compulsory to face an interview before getting a new job. Interviewer will not only judge

    your personality but also your communication and fluency in general. In this tech world

    not only your basic qualification is counted but your presentation skills and public

    speaking skills are also counted.

    It is not that we only require public speaking skills to speak in front of audience or

    to give lectures. Public speaking skills are an asset that is worth millions. Not only public

    speaking skills are counted in professional life but are also useful when a person iscollege go-getter. For example a student possessing good presentation skills and public

    speaking skills can do wonders in his grading criteria. All that matters is clarity of

    delivery element, which is the base of any public speaking skills. It is important to have

    clarity of delivery element because unclear speech and words will do any good in general

    speaking in front of audiences.

    Those people who cannot convey their ideas into words cannot transform their

    skills in professional life. Some scholars have just passed away with their ideas still leftwith them just because of the inability to transform ideas. It is true that these scholars

    were intelligent and conveyed their message through writing. But we all know that

    written scripts cannot convey the messages effectively compared to speaking.

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    They simply were not able to put their messages in front of the people of what

    they actually think. They were unable to speak in front of the public. So, do not let go the

    importance of public speaking skills. People also think that public speaking skills and

    communication skills are not inter-related. But they should know that they are inter-

    related to a certain degree of extent. However public speaking is a broader term

    compared to communication skills because people with good public speaking skills have

    good communication skills.

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    6. CONCLUSION

    Communication is very important to all aspects of life. People say we lack

    communication in the 21st century but this is not true, in fact I would argue that we

    actually communicate more although in a very different way to how we did in the past.

    When you say English I presume you mean in English language due to its prevalence in

    the world. Well, I would say it is an important skill but certainly not imperative to life .

    The benefit of being able to communicate in English is that not only is it a very common

    language; it is probably the most universal language in the world. So if a French speaker

    meets a Norwegian speaker, it is probably more likely that they both speak English as

    opposed to speaking each other's language. Therefore being able to communicate in

    English would mean you are more likely to be able to communicate with a higher number

    of people in general. Communication affects every aspect of our life, from work

    and education to society and leisure.

    (2615 words)

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    7. REFERENCES

    Adler, R. B. and Rodman, G. (1991). Understanding Human Communication. Chicago;Holt, Rinehart, and Winston.

    Barker, L. L. and Barker, D. L. (1993). Communication. Prentice Hall.

    blogspot.com/2010/06/english-and -communication-skills.html

    Cappella, J. (1991). Book Reviews: Theories of Human Communication . CommunicationTheory. v1.2. May, 1991, p. 165-171.

    effortlessenglishclub.com/master-spoken-english

    www.communicationskills.co.in/spoken-english.htm

    improve-english-spoken.blogspot.com/...communication-talk..

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