Introducing Website Redux
-
Upload
rebecca-blakiston -
Category
Education
-
view
337 -
download
1
description
Transcript of Introducing Website Redux
![Page 1: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/1.jpg)
RE DUX
University of Arizona Libraries | January 6th, 2014
![Page 2: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/2.jpg)
RE
RE-DIGITAL USER EXPERIENCE
rework
redo
rethinkreenvision
redesignrebuild
rewrite
revitalize
reenergize
reorganize rearchite
ct
refocus
reconsider
rebrand
redefine reconnect
![Page 3: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/3.jpg)
Goals:How the website addresses user needs.
Let’s step back and reenvision what we’re trying to do.
![Page 4: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/4.jpg)
Content Focused
The content that is most important to users is obvious and findable.
reorganize
rewriterefocus
![Page 5: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/5.jpg)
Accessible
Users can easily access content (that we have control over) from (almost) any device, or at least the top 10 devices used.
Rebuild responsively and responsibly.
![Page 6: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/6.jpg)
UsableUsers can easily navigate the website and complete their most important tasks in an intuitive way.
Rebuild and rearchitect with our users in mind.
![Page 7: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/7.jpg)
Findable
Reorganize and rearchitect.
![Page 8: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/8.jpg)
Familiar
Users find the navigation, layout, search functions,
and other elements comfortable and familiar. They intuitively know how
to use these elements.
Redesign with familiarity in mind. Don’t try to be too clever.
![Page 9: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/9.jpg)
Engaging
Users find fresh and interesting content that gets them excited about
the library.
Reenergize our content.
Cool!
![Page 10: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/10.jpg)
Understandable
Users can easily understand content, including navigation elements, microcopy, and page body content.
Rethink and rewrite as much content as possible.
![Page 11: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/11.jpg)
Credible
Rework our processes and rewrite our content so it is current, accurate, and
consistent.
![Page 12: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/12.jpg)
HumanUsers enjoy using the website and have a sense that the library is a friendly and helpful place.
Rebrand ourselves as personable, helpful human beings.
![Page 13: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/13.jpg)
Principles:What we are going to do.
Now we know what we’re trying to do, let’s
refocus with some grounding principles to get us there.
![Page 14: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/14.jpg)
Clearly define our audience and tasks.
Let’s refocus.
Who are our users and what are they trying to do?
![Page 15: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/15.jpg)
Content first, design second.
Our design will be clean, simple, and stay out of the way of the content.
The design will focus attention on the content and enhance the user experience, rather than attracting attention to itself.
Rethink what we mean by redesign.
![Page 16: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/16.jpg)
Make it easy & fun for content managers.
We will reenvision the work of the content manager.
Smiling, happy people!
![Page 17: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/17.jpg)
Make it easy & fun for the developer, too.
We will pay attention to the developer experience, making it easy to maintain and fun to work on.
We will reenergize the work of the developer.
![Page 18: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/18.jpg)
Build and plan for proactive maintenance.
Only create what we can maintain.
Refocus and realize that
people
(and time) don’t grow on trees.
![Page 19: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/19.jpg)
Get stakeholders on board.
Let’s get reenergized!
< He’s jazzed.Are you jazzed? You. Yes, you!
![Page 20: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/20.jpg)
Provide training and resources.
You are not alone. We’ll walk you through this.
We will redo a bunch of documentation.
![Page 21: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/21.jpg)
Take the time to redo it right.
Be thoughtful about integrations.
![Page 22: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/22.jpg)
Follow accessibility standards.
rework, rewrite, reorganize
![Page 23: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/23.jpg)
Create design elements that are modular and reusable.
![Page 24: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/24.jpg)
Create measurable success criteria.
Rethink how we measure our progress towards goals.
![Page 25: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/25.jpg)
Integrate engaging content.
Reenergize and revitalize our web presence.
![Page 26: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/26.jpg)
Share.
Adapt other solutions & share our own.
![Page 27: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/27.jpg)
Our web presence is just one of many touch points.
We’ll rethink the overall user experience. We won’t ignore the other things.
Checks out
book with
express checkou
t
Goes to hold shelf
Visits library
and follows signage
Receives email
Receives text
message
Requests book
Searches
catalogVisits
website
Sample user journey: requesting & checking out a book on hold
![Page 28: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/28.jpg)
The Scope:Just how big is this thing?
![Page 29: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/29.jpg)
Main Drupal site
Staff directory
News & events
Hours
Feedback form
Database of
databases
Database of
tutorials Digital collection
s page
Video voting
Formmail
Mini-apps embedde
d in Drupal
Over a dozen separate applications that feed into our site. We plan to rebuild all of these, mostly in Drupal.
![Page 30: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/30.jpg)
We’ll also do some customization with these:
Catalog
Illiad
Summon
![Page 31: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/31.jpg)
We won’t do anything with these (except maybe branding
changes):Library
Tools tab eSlip 360 Link
Ejournal Portal Lesson Link
Special Collections
website
Repositories
Online Exhibits
Data Manageme
nt
Southwest Etexts
Code.library Intranet
![Page 32: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/32.jpg)
As far as these, it’s hard to say:
Library Resource Organizer
(LRO)
LibAnswers
Government Documents
website
Giving to the Libraries website
![Page 33: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/33.jpg)
The Work:The specifics we plan to do.
![Page 34: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/34.jpg)
Conduct user research.
Gather stakeholder feedback.
Create personas.
Identify primary audience segments & tasks.
Establish identity.
![Page 35: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/35.jpg)
Get a handle on our content.
Define major content types.
Tackle applications and plan for integration.
Build structured content.
Plan for content workflows and create new standards.
SITE
![Page 36: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/36.jpg)
Develop information architecture and navigation.
Create standard design elements.
Identify global items.
Design the homepage.
![Page 37: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/37.jpg)
Work on content management process.
Work with content managers to update, delete, and create new content.
![Page 38: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/38.jpg)
Continue to update our content strategy.
Continue to update and develop content.
Conduct usability testing. Lots of it.
Make tweaks. Lots of them.
![Page 39: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/39.jpg)
Prepare for launch.
Prepare for post-launch.
Launch.
![Page 40: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/40.jpg)
The People:Which lucky individuals get to work on this massive project.
![Page 41: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/41.jpg)
Ginger BidwellTechnical Lead
architects site, creates Drupal theme, deploys Drupal modules, structures content, creates documentation
Mike HagedonWeb and Application Developer
integrates external applications into new site, determines how to handle applications, builds Drupal modules
![Page 42: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/42.jpg)
Gabriel LuethjeDesign Lead
creates elegant and usable CSS, fonts, and colors, designs tiered pages and navigation, uses responsive design techniques
Shoshana MaydenWeb Content Strategist
reviews and updates content audit, writes and edits content, designs content workflows, organizes trainings
![Page 43: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/43.jpg)
Gabrielle Sykes-CasavantDirector of Marketing & PR
collaborates with content strategist, considers other channels of communication, ensures branding alignment, establishes messaging
Andrew See (sort of)Public Services Rep.Website Steering Group
attends weekly meetings, brings public services perspective to discussions
![Page 44: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/44.jpg)
Nevin KohlerGraduate AssistantUser Research Specialist
focuses on user research, surveys, usability testing, card sorts, Google Analytics
Monique PerezStudent Worker
focuses on usability testing, documentation, and bringing the undergrad voice to our discussions
![Page 45: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/45.jpg)
Rebecca BlakistonWebsite Product Manager
facilitates meetings, assigns/tracks/coordinates tasks, coordinates communication
You!Whoever you are.
attends presentations, shares ideas, contributes feedback
![Page 46: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/46.jpg)
The communication:how you’ll know what’s going on.
Let’s reconnect.
confused?
![Page 47: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/47.jpg)
Monthly brown bags.We’ll share updates the first Monday of the month,12-1pm
All staff is invited.
![Page 48: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/48.jpg)
Monthly idea jams with all content managers.
Led by Shoshana.
Topics will focus on revitalizing our content strategy.
![Page 49: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/49.jpg)
Redmine is your friend.Sign in with NetId: redmine.library.arizona.edu
Watch tasks, add notes, & communicate.
![Page 50: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/50.jpg)
Point People.
We will be contacting many of you as we go through the work.Point people are being assigned to things.
Thanks in advance for helping us out!
![Page 51: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/51.jpg)
What we’ve done:Things are already in the works.
![Page 52: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/52.jpg)
Kickoff Meeting December 10th
Talked about roles & responsibilities.
Identified goals, principles, and scope.
Created communication plan.
and shared our work with team leaders
![Page 53: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/53.jpg)
Redmine has 65 issues assigned.8 are already in progress.
We’re setting up team meetings.
We’ve drafted a survey.
We’re requesting funding for SiteImprove.
We’ve created a draft list of point people.
We are looking at existing data and conducting a literature review.
![Page 54: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/54.jpg)
What’s next:What to expect in the coming weeks.
![Page 55: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/55.jpg)
We need your help redefining our identity as an organization.
write 1-3 things on each card and place in the basket
Who we are Who we’d like to be
Who we’re not
Examples:friendlyhelpful
Examples:reliablepeople-focused
Examples:traditionalunmoving
![Page 56: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/56.jpg)
We will capture your ideas then send to all staff for a sort.
This is a rebranding exercise.
helpful
friendly
reliable
people-focused
traditional
unmoving
fun
Who we are
fun
![Page 57: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/57.jpg)
Redmine Demo
Wednesday, January 15th, 2-3pmInfo Commons Classroom
![Page 58: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/58.jpg)
We’ll be meeting with teams throughout January.
While keeping the user in mind.
![Page 59: Introducing Website Redux](https://reader034.fdocuments.in/reader034/viewer/2022052505/555431f6b4c90572068b4f40/html5/thumbnails/59.jpg)
See you at the brown bagnext month
Monday, February 3rd, 12-1pm.Room A314.