Introducing SSCL · AN INTRODUCTION TO SSCL SSCL is a unique joint venture between the Cabinet...
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Introducing SSCL Transforming business support services across the public sector
Transcript of Introducing SSCL · AN INTRODUCTION TO SSCL SSCL is a unique joint venture between the Cabinet...
Introducing SSCL
Transforming business support services across the public sector
AN INTRODUCTION TO SSCL
SSCL is a unique joint venture between the Cabinet Office and Sopra Steria.
By bringing together the best of public and private sector ways of working, SSCL drives change and transforms shared services for our clients, including: HR Payroll Recruitment Finance Procurement Contact Centre services
We enable our clients to operate more efficiently and more effectively. By helping to reduce costs and introducing innovative ways of doing things better, we are helping to make improvements right across the public sector in the UK.
OUR OBJECTIVES
At SSCL, we are all working towards our five strategic objectives. These are:
Pays over 260K public sector employees
Processes over six million transactions
Provides services to over 300k customers
Helping the UK public sector to save money, enabling it to enhance the services that improve our quality of life, protect people and the environment and deliver better outcomes for UK citizens and businesses.
OUR VISION
Did you know that SSCL…
Deliver £1 billion of savings to public sector clients by 2020
£200m+ company by 2020, expanding into new service lines, establishing new market focuses and delivering shareholder strategic objectives
Recognised by our clients as a trusted partner, delivering service excellence with a net promoter score of 30 or more
Ensure that our people regard SSCL as a great place to work with a GPTW score of 70+, in which they feel they can achieve their full potential
Recognised as the trusted partner for data management, reporting and analytics, the catalyst for enterprise decision making in the public sector
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THE SSCL WAY
Excellence We always aspire to be the best, bringing innovation and seeking solutions to benefit our partners and our clients.
IndependenceWe want to be empowered, in control of our own destiny and proud of the work we do.
EgalitarianTo create an organisation that values individuality and provides people with the opportunity to achieve their full potential.
SimplicityWe will always be clear, straightforward and transparent with our colleagues and our clients.
“Excellence isn’t a skill. It is an attitude.”
“Independence isn’t about doing your own
thing, it’s about doing the right thing on your own.”
“Life is really simple, but we insist on making
it complicated.”
“It’s important to foster individuality for only the individual can produce
new ideas.”
Employee engagementWe have an active Employee Engagement Network made up of local groups who support a range of communications, engagement and community activities.
CommunicationsWe keep our employees informed about positive news and important information with our weekly “In the Loop” newsletter. Our longer e-magazine – “The SSCL Way” – is published every other month, and our Leadership Team also communicates regularly with everyone.
Reward and RecognitionWe believe in recognising our employees for hard work and living up to our core values. With our STAR awards programme, individuals can be nominated for monetary awards from Bronze to Platinum. There are also monthly awards to celebrate team-wide achievements.
Feedback opportunitiesWe listen and respond to feedback through regular employee briefings, our Great Place to Work annual survey, team huddles and line manager one-to-ones.
Training and Continuous ImprovementOur employees tell us they feel more engaged when they know they are doing a great job. SSCL’s extensive training programme and emphasis on continuous improvement help our teams to go the extra mile to increase client satisfaction.
Celebrating SuccessWe have regular company-wide activities to mark our key milestones. For example, celebrating our Birthday with gifts and events for all employees to enjoy. We’ve run quizzes, competitions, dress up charity days and trips to name but a few of our celebration activities!
Ralph Marston Kim John Payne Confuscius Albert Einstein
#Excellence #Independence #Simplicity #Egalitarian
OUR VALUES
At SSCL, we believe that our greatest asset is our people – their positive, collaborative attitude and the unique skills they offer.
Transforming business services, enabling smarter working across the Public Sector.
Contact us: [email protected] www.sscl.com
