Introducing )DoYouLikeUs (DULU .com

DULU is an innovative customer experience feedback solution for any retail chain or service provider. It produces customer satisfaction insights with integrity, and intelligently reports to management. The results ultimately help to shape service delivery, and continuously improve the performance of staff and service providers.

Integrity | Innovation | Insights | Intelligence

DuluTerminal and doyoulikeus.com are Registered Trademarks, All Rights Reserved 2015, Patent Pending

Restaurant Fashion Stores Telecoms experience shops

How was your experience today

Cross sector flexibility

Bill

Car Dealers Gym & Fitness CentresAirports

Simple, Interactive and Intuitive

DULU offers a thoughtful range of customised services applicable to all companies, from start-ups to multi-nationals.

Monitor ResultsCollect Feedback Improve ServiceINSPIRE your customers and employees through the ready-made Customer Interaction Reports.

As the feedback is confidential and tamperproof, customers have a voice and can trust that your

company is dedicated to improving service delivery. Staff receive direct and honest opinions from customers,

inspiring them to offer the best service experience every day.

LISTEN to your entire customer base with our simple thumbs up star rating “like us or not” system. The quick and easy to navigate home screen is the key to unlocking your

customer's feedback whilst Monitoring and Rewarding your employees. empowers companies to continuously DULUevolve by gaining a thorough understanding the service

performance from the end user.

KNOW your service delivery, the bottlenecks and the successes, with the Intelligent

Reporting Service. collates customers' DULUresponses, then prepares the analysis

in a report for review. The system supports 24/7 access for an

unlimited amount of users.

1. Improves customer satisfaction2. Engages customer loyalty3. Increases customer participation4. Builds stronger customer relationships5. Shows Customers that their Opinion matters

DoYouLikeUs.com

Your Customer

Usability

What we do for youSatisfied Customers =Profitable Bottom-line! Tour feedback system is suitable for any environment to

support customer satisfaction and growth

Benefits of this Solution

Friendly and inviting, functional in all business environments and encourages interaction from everyone.

Engaging

Flexible

Designed to follow results, pinpoint improvements and monitor success. Effective

Smart Solutions for Smart Service Providers

DULU is a detail seeking solution that provides management immediate feedback of the sales and service experience, directly from the customer. It is a continuous customer satisfaction and intelligence reporting tool designed to improve services and interaction.

The Customer Satisfaction Solution which is compatible DULUwith android, iOS, or Window's tablets and smartphones. It also works with any existing customer feedback terminal.

DULU can be a standalone system, or integrated into the most widely used enterprise solutions.

Packed with amazing featuresSimple, effective and easy to use.....Ready to start!

Video your ResponseCapture video clips with any camera-equipped tablet or phone

Turn Tablets into KiosksTransform your tablet into an interactive data collection kiosk

Engaging ExperienceMake collecting data an enjoyable experience by using our interactive question types

Build your own SurveyThe admin allows you to create your customised feedback questions

Optional Form Builder with Powerful AdminOur easy-to-use form builder ensures that your surveys are engaging, clear and professional

Intuitive InterfaceDesigned for consumers to quickly and easily

give feedback on their experience

Available on all Popular PlatformsCollect feedback and responses on

your chosen operating systems

Rate Staff with PicturesSurvey the ratings of staffs'

general performance

Thumbs Up / Thumbs down SystemGet started without any technical

expertise whatsoever

Book AppointmentsThe system allows Users to book appointments

directly with management or support staff

Products Performance Rating System Discover what improvements you can make to your

services or products based on live consumer opinions

Friendly and inviting

Efficient User Management The admin console manages locations andusers clearly on a colour coded dashboard

Thumbs up or down Various options Rate staff by pictures

Staff rating page General performance ratings Make comments in your own words

Our simple user interface

Easy to use...easy to understand

www.doyou .comlikeus

www.doyou .comlikeus

www.doyou .comlikeus www.doyou .comlikeus

www.doyou .comlikeus www.doyou .comlikeus

Easy to use...easy to understand

Extremely user friendly

Products & services Products & services ratings

Book appointments Social Media Make video comments

Thank you exit page

www.doyou .comlikeus www.doyou .comlikeus www.doyou .comlikeus

RE-RECORD STOP CANCEL

PLAYBACK SUBMIT

www.doyou .comlikeus www.doyou .comlikeus www.doyou .comlikeus

Sectors

HMOs

Hospitals / Pharmacies

Medical Centre's

Laboratories

Private Clinics

HEALTHCARE

Federal Government Agencies

Local Government offices

Places of Attraction / Tourism

Courts

Police stations

GOVERNMENT

Finance & Insurance

Restaurants / Hotels

Educational Institutions

Gym & Fitness Centers

Transportation

SPA's

SERVICES

Fashion & Accessories

Events/Exhibitions

Supermarkets

Car dealerships

Electronics Stores

RETAIL

Our factsVoice of the customerA customer experience solution with fast and easy reliable reports

Email, Text & VoiceFast responses and feedback through unlimited email reports with upgrades to text responses or voice prompts.

EfficiencyOur efficient response system with an easy to use admin back office that will optimise performance in multiple locations

Some examples of where can work as an DULUessential part of the customer experience

HealthcareGovernment Sector

Restaurants

Hotels Financial Services Financial Services

Full customisation available

Working togetherfor a safer London

Free NHS Health Check

Helping you prevent heart disease. stroke,

diabetes and kidney disease.

www.nfs.com

Explore

Something New

Stay one night & get 50%off the 2nd night

Microfinance

Micro Sector Banking

HSBC Premieris banking without boundaries

This is the New Face ofFidelity Bank

New Identity, Renewed Promise

i'm lovin’ it

Playwithyourself

HARVARDBUSINESS SCHOOL

Airlines Education Telecoms Telecoms Telecoms

TIME TO LIVEYOUR DREAM

IT’S NOW

We you.appreciate

Thank you for your loyalty

Enjoy a week of great rewards

tell us about your expereince

Rate your experience

today We care about your experience

We care about your experience

How was yourexperience

todayWe care

about your experience

tell us about your expereince

Rate your experience

today

We care about your experience

We care about your experience

How was yourexperience

today

We care about your experience

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience todayHi! did you like Us or Not today

Please click on thumb below to like or dislike yourexperience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Hi! did you like Us or Not todayPlease click on thumb below to like or dislike your

experience today

Our terminalsPoint Of Feedback

The all new

TerminalDulu 2016

New ideas...New solutions

Totem Multi Point Unipole Receipt PouchWall UnitDesktop 9” Desktop 7”

How was your experience today

WiFi Network 6860mAhLong lasting battery

Touch Screen7”, 10”, 18.4”

Sim (3G, 4G)network

Front facing video camera

Secure hosting on amazon web services

Life size kiosk Dulu

Enterprise EditionRetail EditionApp Edition

DULU was founded on a quest for continuous customer improvement, and works for any organisation committed to improving service delivery and engaging with customer feedback.

This is why the interface is so easy to use and can be customised to specific corporate requirements. For either a single or a multi-branch network; as a standalone device or enterprise solution, from website integration, or downloadable app installed onto your tablets;

DULU DULU can transform any device into an interactive customer feedback solution. is simple but rich with knowledge, and has a robust back end administrative support.

Let provide your customers a voice in shaping the success of services rendered today, DULUtomorrow and forever.

DULU is presently in trials across a wide range of industry sectors with a strong customer focus.

Enhanced perfomance...better interface

Reporting /AnalyticsDashBoard

Statistics for all locations Locations with the highest likes and lowest likes Locations with the highest dislikes and lowest dislikes

Top staff rating and low staff rating Location statistics Location settings

Add banner page Add location users Add product

New and improved admin user interface

Comparison Table

DULU

How DULU

Saves your Business Money

Low Monthly Operating Cost How much are you paying your staff?

COMPARISON

Daily, Weekly, Monthly Report

Instant Effective Result

Video Comment simultaneously per location

Create your own Rating Questions

Sick Leave

Enroll in Health Maintenance Organization

Pension Scheme

Work 24hrs

Life Insurance

Yearly Bonus

Overtime

EMPLOYEE

  Testimonials

Airtel Shop, Lekki Palms Airtel Shop, Adeola Odeku Expo, VI Airtel Shop, Oba Akran Ikeja

“It is important to get feedback from customers. The best part about is that it DULUgives me the ability to pick the Agents that Served a customer. However, it’s too early to talk about the results from purchasing At Airtel we are happy now because DULU. we are beginning to have more Satisfied customer.”

Airtel is expanding and Dulu will surely be part of that expansion in 2017.

Tolulope Tope-Awofeko |

GM: Retail Showrooms & Franchise | Airtel Africa

BanksHospitalsHotels

Integrates into your Website Receptions

EXIBITIONS

Exhibitions

Every business needs a solution

Contact

contactus@doyoulikeus.com

www.doyoulikeus.com

sales@doyoulikeus.com

Regional Partner

DuluTerminal and doyoulikeus.com are Registered Trademarks, all Rights Reserved 2015, Patent Pending