Intro 2 Doc A
-
Upload
imam-hasan -
Category
Documents
-
view
225 -
download
0
Transcript of Intro 2 Doc A
-
8/6/2019 Intro 2 Doc A
1/59
Introduction to DocumentManagement
Documation 97February 25, 1997
Santa Clara, California
Kurt [email protected]
-
8/6/2019 Intro 2 Doc A
2/59
Goal of Tutorial
To help you to understand the fundamentalchanges which are occurring in the field ofdocument management and their relationshipsto process and technology alternatives.
-
8/6/2019 Intro 2 Doc A
3/59
Fundamental Changes
P Just now learning to use computers toimprove organizational performance.
P Destabilizing the nature of work< Organizational purpose< How individuals contribute value
P Document management in the cross-hairs< Concept of the document< Measures of value
-
8/6/2019 Intro 2 Doc A
4/59
Hidden Importance
P 80-90% of corporate information in
documentsP Documents claim< 40-60% of office workers time< 20-45% of labor costs< 12-15% of corporate revenues
P Emerging metaphor for organizing complexinformation
-
8/6/2019 Intro 2 Doc A
5/59
Documents as Strategic Assets
P Contain information critical to complexorganizational behaviors< Provide context< Integrate, document, and communicate
understandingP
Critical to customer satisfactionP Inconsistently recognized as strategic< Real men do databases< CALS, ATA 2000, ISO 9000, etc.
-
8/6/2019 Intro 2 Doc A
6/59
What the Tutorial Will Cover
P What is Document Management
P The History of Document ManagementP Document Management ArchitecturesP Implementation Issues
P Workflow AutomationP Integration PointsP Impact of the World Wide Web
-
8/6/2019 Intro 2 Doc A
7/59
What is DocumentManagement?
-
8/6/2019 Intro 2 Doc A
8/59
Simple Definition
Systems for managing collections ofdocuments
-
8/6/2019 Intro 2 Doc A
9/59
Wide disparity of approaches
P Document Image ManagementP Full Text RetrievalP Compound Document ManagementP Online ViewingP WorkflowP Object-Oriented Databases
-
8/6/2019 Intro 2 Doc A
10/59
What is Management?
Actions taken today to protect the future
-
8/6/2019 Intro 2 Doc A
11/59
Protecting the Future
P Do all your documents (or the information inthem) have the same future?< One size fits all solutions are a common mistake
P How much will the future cost?< Cost = f (Legacy, Vision)
P Future value is defined in terms of humanand automated behaviors
-
8/6/2019 Intro 2 Doc A
12/59
Metadata Determines Future Value
P Metadata = data about dataP Metadata is the basis for
behaviorP Humans can create metadataand resolve ambiguousmetadata
P Computers cantP Documents are often rich in
ambiguous metadataP Are your documents smart
enough to meet future needs?
-
8/6/2019 Intro 2 Doc A
13/59
What is Document Management?
P Document Management processes andtechnologies protect the future value ofdocuments.
P A wide variety of approaches have beendeveloped which are based on differentconcepts of the document and emphasizedifferent definitions of document value.
-
8/6/2019 Intro 2 Doc A
14/59
History of DocumentManagement Systems
-
8/6/2019 Intro 2 Doc A
15/59
History Overview
P Mirrors the evolution of the concept of the
documentP Conceptual changes closely tied totechnology and metadata changes (chickenand egg)
P Three primary concepts< Paper documents< Automated paper documents< Electronic documents
-
8/6/2019 Intro 2 Doc A
16/59
Paper DocumentsFocus on the dynamics of the physical artifact
P Metadata implied through visual clues