INTO University of Exeter Pre-Departure Guide 2011-2012

Pre-departure guide 2011–2012

INTOgUNIVERSITY OF EXETERYOUR BEST ROUTE TO UNIVERSITY SUCCESS


Welcome

I am delighted that you have chosen to study at INTO University of Exeter. Whichever INTO course you are planning to follow with us, you will have excellent teaching to prepare you for your further university study. The University of Exeter has a strong reputation for its teaching and research in various subjects and is an increasingly popular destination for high calibre students from around the world. At INTO we aim to provide you with a rich social experience. More than 50 different nationalities are represented in the Centre, providing the ideal opportunity to make friends with other students from different cultures and backgrounds. INTO will organise its own social events so that you enjoy your time to the full outside the classroom. As a full member of the University, you can use all the study, sport and social facilities on campus and we will introduce you to these in your first week here. The University campus offers a beautiful environment and the City of Exeter is a safe and friendly place. I know that you will settle in quickly and enjoy your time with INTO. Our brand new study centre opened in January 2011, providing an inspiring learning environment with state-of-the-art facilities. I look forward to welcoming you to our Centre.

Penny FosterCentre Director, INTO University of Exeter

Start dates

All students should plan to arrive two days prior to your programme start date – please ensure you arrive on time!

In case of emergency call INTO University of Exeter on +44 (0) 7972 136 198

Meet the INTO University of Exeter team

Penny FosterCentre Director

Jill BartholomewHead of Student Services

Ruth DavenportAdmissions Officer

Helen RobinsonAdmissions Co-ordinator

Bridget PearseAccommodation Officer

Sarah PikeHomestay Co-ordinator

Paula Stone Welfare Officer

Jemma ClancyVisa/Social Co-ordinator

Denisa NewmanovReceptionist

Melian KearneyAdmissions Co-ordinator

Contents

Welcome 2

Meet the INTO University of

Exeter team 3

Before you leave 4

Before you arrive in the UK 5

Arrival at the airport 6

Arriving at INTO University of Exeter 7

Airport collection form 8

Money 10

Orientation programme 11

Registering for your course 12

Making the most of your first week 14

Social programme 15

Health and safety 16

Key contacts, useful numbers

and websites 17

Maps 18


Before you leave

Checklist – before you leave home

Please make sure you have completed everything on this checklist before you leave home.

As soon as possible:

1. Have you paid full fees for your tuition, accommodation and insurance (if applicable)?

2. Have you returned your Arrival Details Form to [email protected]?

3. Do you require an INTO airport taxi transfer? If so, please complete Section 3 of the Arrival Details Form and the Credit Card form.

4. Have you booked your accommodation?

5. Have you checked your passport is valid for at least six months?

6. Have you applied for and received your visa?

One or two weeks before you leave for the UK:

7. Have you organised cash and pound sterling traveller’s cheques to bring with you?

8. Do you know your airline’s luggage allowance and have you packed accordingly?

9. Have you emailed a passport photograph to [email protected] for your INTO student card?

What to bring with you:

10. Have you packed all relevant original documentation or certified copies including your: • INTOOfferLetter • INTOCASstatement–ifrequired • IELTScertificateororiginalEnglishLanguagetestresult • Any other original documents/transcripts listed in your Offer Letter/CAS Statement, for

example your high school certificate or home university certificates including translations (if originals are not in English). You will need these to register and enrol on your course and to extend your visa in the UK when you need to

• PassportandVisa/Identitycard • Bankstatement(nomorethan1montholdshowingtherequiredfundsfor28days)asevidenceto

show the Immigration Officer on arrival at the airport in the UK

11. Have you got your documents for medical registration? • ImmunisationHistoryBook • UKForeignandCommonwealthOfficeVisaTuberculosisScreeningCertificate(ifyouhaveone)

12. Have you put the emergency telephone numbers into your mobile phone (to be put into your hand luggage)?

13. Do you have: • Photographsfromhome? • Waterproofcoatandshoes? • Addresses,phonenumbersandemailaddressesoffriendsandfamily?

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Before you arrive in the UK

Applying for a UK student visa Most international students from outside the European Union

who wish to take a full-time course in the UK must apply for a

visa prior to leaving their home country.

You can check your status on the following website:

www.ukba.homeoffice.gov.uk/policyandlaw/

immigrationlaw/immigrationrules/appendix1/

If you are a visa national you can apply for a

• Student Visitor Visa for courses of six months or less;

• an Extended Student Visitor Visa for English language

courses only for courses of between 6–11 months;

• a Tier 4 (General) Student visa for English language

courses at or above B1 on the Common European

Framework of Reference for Languages (CEFR) – the

UK Border agency have assessed this as equivalent

to an IELTS score of 4.0 – with no less than 4.0 in

each sub-skill;

• or a Tier 4 (General) Student visa for courses at Level 3 or

above on the National Qualifications framework (NQF) at

an institution which is a Highly Trusted Sponsor.

How will the Points Based System (PBS) affect my entry clearance/student visa application?If you are a visa national and you apply for a Tier 4 (General)

Student visa you will need a ‘Confirmation of Acceptance for

Studies’(CAS), which is an electronic number we will provide

for you.

Applying for your Tier 4 (General) Student visa to come to the UKWhen you apply for a Tier 4 (General) Student visa

you must include a Confirmation of Acceptance for

Studies (CAS) number.

• We will send your CAS details when you confirm your

unconditional offer of a place to study and pay your

deposit/full fees.

• Your CAS will not be sent more than six months before

the start of your course.

• The CAS number will be included in a letter called a ‘CAS

Statement’. This will also include important information

needed for your visa application.

• You can only apply for your visa three months or less

before the start of your course.

• The start date is published on your CAS Statement. If you

plan to arrive on a different date you must let us know.

This is very important as we must inform the UK Border

Agency (UKBA) if you do not arrive on time.

• If you change your mind and want to study at another

institution, you have to tell us before you come to the UK

so we can cancel your CAS with UKBA, and you can

re-apply for your visa with a CAS from a different sponsor.

Changes to your student registration statusWe must tell the UK Border Agency about any students who

have an entry clearance visa issued under PBS rules who fail

to arrive for the start of a course, withdraw from a course,

defer or suspend their studies, or fail to attend for significant

periods of time.

Meeting immigration staff at the airportWhen you arrive at a UK airport, you should be prepared to

answer some questions about yourself, including where you

will be staying and what you intend to do during your time in

the UK. You may be asked to undergo a brief, routine health

check by the airport doctor, which might include an X-ray.

The health check will take place in a separate room.

Afterwards, you will need to return to Immigration Control.

Please note that if you have already studied in the UK and are

changing your education provider, you will need to apply for a

visa for your new course with us. This could take up to 40

days. It is a criminal offence to start a course with a different

educational provider before you have applied for your new

visa from the Home Office. We will not be able to register you

on the course unless you have a valid visa.

To find out more:We advise that you check these websites regularly for up to

date and accurate information.

UK Border Agency:

http://www.ukvisas.gov.uk/en/doineedvisa/

British Embassy/High Commission – advice on where you

can apply for a visa:

http://www.ukvisas.gov.uk/en/howtoapply/

wheretoapply

UKCISA (Council for International Student Affairs) – Advice for

international students:

http://www.ukcisa.org.uk/student/immigration.php

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6


Arrival at the airport

INTO airport taxi transfer

INTO University of Exeter can arrange for a local taxi firm to meet students on arrival at the airport and take them directly to their accommodation. Payment for the transfer must be made seven working days in advance. The costs are as follows:

Prices until Fri 23 Sep 2011:London Heathrow airport £205.00London Gatwick airport £225.00Bristol International airport £100.00Exeter International airport £20.00

Prices from Sat 24 Sep 2011:London Heathrow airport £210.00London Gatwick airport £230.00Bristol International airport £105.00Exeter International airport £20.00

If you want to share a taxi from Heathrow to reduce charges, you will still need to pay full fees seven days in advance however transfers will be refunded accordingly (i.e. two students per taxi – £104; 3 or 4 students per taxi – £85).

Please note that if you are delayed in meeting your taxi, either because your flight has been delayed, or because of delays at UK immigration or baggage collection, the taxi company will charge ‘waiting time’ and this charge will be passed on to you.

If you would like us to meet you at the airport, please complete the attached ‘Airport Transfer Booking Form’ on page 8 and return it to INTO. Payment can be made by completing the attached credit card form on page 9 and faxing it to INTO at +44 (0) 1392 264 277.

If you do not want an airport transfer, you must still complete the ‘Arrival Details Form’ on page 10 and email to INTO at [email protected], or fax to +44 (0) 1392 264 277.

If you have booked an airport transfer, as you pass through immigration into the Arrivals Hall, you will see your taxi driver waiting for you holding an INTO sign with your name on it. If you cannot find your taxi driver on arrival, DO NOT LEAVE the Hall. Please Do The following:1. Go to the Information Desk and ask them to make

an announcement asking the taxi driver for YOUR NAME, going to INTO University of Exeter, to come to the Information Desk. Wait there until the taxi driver arrives.

2. Contact INTO on the Emergency Mobile Telephone Number +44 (0) 7972 136 198.

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YOU MUST INFORM US OF YOUR ARRIVAL DETAILS SO WE CAN MAKE ARRANGEMENTS FOR SOMEONE TO MEET YOU.

Please note that you are to arrive no earlier than the weekend before your course starts. If you do, you will need to make your own accommodation arrangements. If your flight is delayed, or you are delayed at the airport and will therefore arrive on a date after the weekend prior to your course start date, then you should call either the INTO office number during office hours or the INTO Emergency number at all other times to inform us.

Accommodation – when to arrive and where to go

Homestay accommodationIf you have requested homestay accommodation, you will be sent details of your accommodation by Sarah Pike, INTO’s Homestay Co-ordinator. As well as your host’s name and address, you will also receive a host profile, telling you more about your hosts and some information about what to expect when you are living in homestay accommodation. If you have requested and paid for the taxi transfer service, your taxi will take you directly to your host. When you get there, you will be given information about how to find the INTO Centre and directions on how to get to the University on the first day of your course. It is important that you contact your hosts to introduce yourself and also to let them know when you think you will arrive in Exeter, so that they can make sure they are home to greet you. When you arrive at your host’s home there will be instructions on what to do next. If you have any questions regarding homestay

accommodation you can email Sarah at [email protected] or telephone her on +44 (0) 1392 725 352.

University accommodation If you are staying in INTO accommodation, you must arrive on either the Saturday or Sunday before your course starts. Details of where to go on arrival in Exeter will be provided with your accommodation confirmation. On arrival you will be given your room key, asked to sign your accommodation contract and shown to your room.

It is important that you complete the Arrival Details Form and return it to INTO, so that we can make sure that the key to your accommodation is waiting for you.

If you are arriving earlier than the weekend before your course starts then you must make your own hotel arrangements until the Centre opens.

Private accommodationSourcing Private Accommodation: INTO is unable to assist you directly with the process of finding private accommodation as this will be a legal agreement between yourself and the landlord. We can however provide a guide to finding private accommodation, which includes contact details for local letting agents and relevant websites. If you require this please email [email protected]

‘Life’s great! Good accommodation, top notch

teaching and loads of fun activities. It doesn’t get

much better than this.’

El Hannan Lee, Malaysia

Arriving at INTO University of Exeter

8


Arrival details form

✁

All students MUST complete this arrival details form and return one week before your course start date by email to [email protected] or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746

Section 1 (compulsory)Personal details

Family name (surname)

Other/given names (first name)

Male Female

Email address Mobile phone number

INTO number (please refer to offer letter)

Section 2 (compulsory)Arrival details into the UK and confirmation of accommodation

Country flight departs from

Date of arrival in the UK Time of arrival in the UK (am/pm)

Arrival Airport Terminal

Flight number Name of airline

If you are organising your own transfer from the airport:

Arrival date at INTO University of Exeter: Accommodation/Centre

Arrival time at INTO University of Exeter (am/pm): Accommodation/Centre

Any special requirements

Please make sure that you book a flight which arrives on the weekend before your course start date. If on arrival

you require a taxi to meet you and will be staying in a hotel or other accommodation not arranged by INTO then

please provide the address

Section 3 (optional)Airport transfer booking

If you would like a taxi to meet you at your UK arrival airport and take you to your accommodation please tick one of

the following boxes and complete the credit card section below. For further details on the cost of the Airport Transfer,

please see page 6.

London Heathrow Airport Gatwick Airport Bristol International Airport

Exeter International Airport I do not require an airport transfer

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✁

Section 4If you will be under 18 on arrival and do not require INTO to meet you at the airport and arrange a transfer

then the following section must be completed

Name of person meeting the student:

Address of person meeting the student:

Mobile telephone number:

Name of parent:

Signature of parent:

Date:

Credit card formPayments over £50 by credit card are subject to a 2% surcharge and debit cards to a £1 surcharge. This will

be taken from the card in addition to the amount stated in section 3 of this form.

CREDIT CARD DETAILS

To enable fees to be debited from your credit card, please complete the details below.

VISA CREDIT MASTERCARD DEBIT

If DEBIT, please specify type:

Please note, the University will only accept transactions using the following cards: Mastercard, Visa, Solo, Maestro,

Electron or Visa debit.

Credit/debit card number

Card start date —— /—— (mm/yy) Card expiry date —— /—— (mm/yy)

Issue number

Security code

This is the last three digits of the code found on the back of your card.

Cardholder name

Billing address

Please return this form by email to [email protected]

or fax to +44 (0) 1273 328 595 / +44 (0) 1273 329 746

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Money

Currency

Currency across the UK is the pound sterling (£GBP). One pound is divided into one hundred pence (100p). Notes are issued to the value of £50, £20, £10, and £5 and coins to the value of £2, £1, 50p, 20p, 10p, 5p, 2p and 1p. Please note that £50 notes are very uncommon and should be avoided as they can often be the target of counterfeiters. We do not advise carrying large sums of cash with you on arrival.

We recommend that you bring enough money with you to cover the first couple of weeks after your arrival – no more than £250 in cash for your immediate needs should suffice. It is safer to bring large sums of money in travellers’ cheques, which can be cashed in banks, post offices and airports but be aware that there is often a minimum commission charge. Please avoid carrying large sums of cash or keeping large amounts in your room for safety reasons. Credit and debit cards are widely accepted in the UK, MasterCard (Access) and Visa credit cards being the most common. Diners Club and American Express are less so. You can withdraw cash from a cashpoint machine (also known as an ‘ATM’) if you have a Personal Identification Number (PIN) for that card. You may want to inform your current bank that you are going to the UK and to ask if you can use your card here.

Bank accounts

If you are going to be here for longer than six months, we strongly recommended you open a UK bank account, as soon as possible, after arriving in the UK.

UK banks are open 9am to 4.30pm on weekdays and some are open on Saturday mornings. If you bring a banker’s draft in sterling with you (payable to yourself) or arrange for it to be sent, then you can open an account at a bank after you have registered on your course. It may also be useful to bring a letter from your bank at home (or some other documentation) to confirm your credit status. We will provide you with further information and support on opening accounts during your induction week. In order to open a bank account you will need the following:• your passport• proof you are a student – we will issue you with an

official bank letter after registration• proof of address.

For further advice on opening bank accounts in the UK, you can visit: www.ukcisa.org.uk/student/bank_account.php

Living costs

It is estimated that a single student will need approximately £650–£750 a month to meet their basic living expenses. This is just an indication and will alter depending on your lifestyle and spending habits. It is important to plan and budget your finances for living in the UK; it’s not just your course fees you need to think about. If you want help with planning and budgeting your finances, the following international student website may be useful: www.studentcalculator.org.uk/international/ index.asp

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Induction programme

At the start of your course you will receive a full induction (providing you arrive the weekend before the start date of the course). This will vary in length according to which course you will be studying and it is a great opportunity to meet staff and students and find out more about the University and the local area. You should attend all sessions. The induction programme will usually include:• welcome talks• information sessions with INTO Student Services,

the Students’ Union, security staff• an English language placement test• social activities • a city orientation tour of Exeter• a campus tour.

‘When I first came to Exeter the INTO staff were a

great support to me. The events in the welcome week

such as trips to Sidmouth and Topsham, Bowling,

Cream Tea and visits to the city centre helped me a lot.

I also found many friends from different nations of

the world.’

Muhammad Umeed Pakistan

Orientation programme

TIME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY

09.00 STUDENTSERVICESTALK

SOCIALPROGRAMMEPRESENTATION

09.30 UNIVERSITYLIBRARYPRESENTATION

10.00 WELCOMEFROMTHECENTRE DIRECTOR

TALKFORSTUDENTSUNDER 18

INTRODUCTION TO YOURCOURSE

POLICEREGISTRATION(IFAPPLICABLE)

10.30 UNIVERSITYCAMPUSTOUR

11.00 MATHS TEST FOR FOUNDATION STUDENTS(NOTALLPATHWAYS)

INDEPENDENTLEARNINGPRESENTATION

11.30 LUNCH

12.00 LUNCH

12.30 LUNCH LUNCH LUNCH

13.00 COURSE REGISTRATION

13.30 INFORMATION FAIR –LEARNABOUTTHESTUDENTS UNION, CLUBANDSOCIETIES

14.00 ENGLISHLANGUAGEPLACEMENTTEST

COURSE REGISTRATION

14.30

15.00 EXETERCITYTOUR CREAM TEA RECEPTION

15.30 SPORTSAFTERNOON

16.00

16.30

EVENING BOWLINGNIGHT BARN DANCE

Students starting programmes not in September and January will enjoy a shorter orientation programme

The following is an example time table for the September and January orientation programme.


For registration purposes at the INTO Centre you will be required to provide original academic transcripts and certificates, you must bring these documents with you.

We need a passport photograph of you to prepare your INTO Student Card. The INTO Student Card gives you access to the library, 24 hour access to the computer centre a range of student discounts (e.g. for travel). To supply your photograph by email please attach a passport style photograph in jpeg format and send to [email protected] (please cc in [email protected]). Make sure your name and INTO Reference Number are clearly written in the subject/title of the email. We can also accept photographs that have been sent by post. If you send them by post then you should send two passport photographs with your name written clearly on the back of each one. If we do not receive your photographs before you arrive, it will take at least five working days to prepare your UniCard. During this time you will not be able to access computers, the internet or your emails. The INTO Student Card acts as identification for you on campus and you should keep it with you at all times. It also acts as your library card and gives you 24 hour access to the University computer rooms.

Once your UniCard is ready you can collect it from Reception two or three days after registration. UniCards have the user’s name and photo, expiry date and a barcode with a number under it. The barcode/number is encoded on the reverse of the card and this magnetic strip is used for building access control. The UniCard is issued to all staff and students and serves as your library card. It will identify you as a member of the University and allows you appropriate access to services and facilities. You can also use this card to get student discounts in some shops. To use the University printers you need to put money on your student card. You can do this online at www.epay.exeter.ac.uk/printing. You must keep your card with you at all times.

Registering for computer access

Once you have your UniCard then you can register for computer access. You can do this in different ways:• use the computer in Reception• register online https://srs.exeter.ac.uk/resource/

itreg/index.php• visit I.T. services in the Main Library.

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Registering for your course

12

13


“Three words jump into my mind when I think about life as an international

student in Exeter; safe, equality and friendly. I never ever feel lonely.”

Ji Yingjin China

14


On arrival we will provide you with a free SIM card to use in the UK which also has one free international call on it, so you can call home and let your family know you have arrived safely. This will give you cheap rates to phone internationally and will be much cheaper than your current SIM card or any other UK network providers.

Alternatively, you can always download Skype, a free computer programme that allows you to use your computer like a phone and place international calls for free to other Skype users. Depending on your computer, web cameras are also supported.

Please remember that when you arrive in the UK you will have travelled a long way from home and although this will be an exciting time, please do remember that your family and friends may worry about you. Remember to contact them and let them know that you are safe!

Other things to remember:• attend ALL your classes and tutorials• always be on time• be prepared for your classes• care for others’ feelings and cultures• feel free to ask questions whenever you need to• join social events and sports clubs. There are lots

to choose from so ask the INTO staff• keep your accommodation clean and tidy• overcome problems by sharing them with your

friends, teachers and INTO staff• practise English as much as you can and in as

many places as you can• your academic progress and your behaviour will

always be monitored

Making the most of your first week

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In addition to your academic study, INTO organises a regular programme of activities designed to help you make the most of your time in the UK. The social programme includes:• scorted day trips to nearby cities (for example

Bath, Bristol or Cardiff) or sights of interest like Stonehenge and the Eden Project;

• Attendance at local events such as the South West Festival of Food and Drink or the theatre;

• Internationally themed events such as Chinese New Year and Diwali celebrations;

• Sports afternoons and competitions;• Bowling;• Quiz Nights and Film Showings;• Parties and more!

Details of all the social programme events will be published on noticeboards in the INTO Building and Duryard. Updates are also regularly to all student via their university email account and often also feature on the INTO facebook page. Where space is limited, such as on the day trips, students will be ask to

sign-up in advance as soon as possible and this can be done at reception in the INTO Building.

Day trips and the sporting events are normally scheduled on a Saturday and Sunday respectively. The other events will be scheduled for afternoons and early evenings throughout the week. A number of the activities that take place on campus will be provided free, but note that there are some that may have a small charge. The coach trips for instance can cost up to £25 depending on the location and whether there are any admissions charges. On average, you can also expect between 25 to 250 students to be in attendance at each event.

The social programme is carefully designed to include a wide range of activities to cater for every taste. It also provides a key opportunity for students to socialise with each other and those at the University and even local residents of the city.

Social programme

16


Deciding to study overseas can be an exciting yet daunting opportunity. To ensure that you can make the most of this experience, once your arrive in the UK our dedicated student support teams will help you settle in to student life. During your induction programme they will deliver safety talks, as well as provide you with information about services available to support international students. In the case of an emergency you can always contact a member of the team by calling +44 (0) 7972 136 198.

Before you travel to the UK It is always advisable to have a health check before you leave your home country. In some cases, when you arrive in the UK you may be asked to produce health certificates detailing your vaccinations. For example, if you are coming from a tuberculosis (TB) high-risk area, a chest x-ray report may be required. It’s a good idea to carry these documents in your hand luggage in case you need to show them UK immigration. For more information visit www.ukvisas.gov.uk/en/howtoapply/tbscreening

If you are undergoing any medical treatment, we advise you to bring your current prescriptions and a doctor’s report (translated into English). Similarly if you wear glasses consider bringing a spare pair with you, or if you wear contact lenses bring a sufficient supply to use while you are in the UK or a prescription (translated into English) to ensure you can secure a ready supply.

Health services in the UKIf you are coming to the UK as a full-time student on a course lasting six months or more, you will be eligible for free or subsidised treatment in the UK under the National Health Service (NHS). This means that you can see a doctor or go to hospital for free. You only have to pay for prescription medicines, which is currently £7.40 per item. All you have to do when you arrive in the UK is register with a local

doctor. Full details of how to register at the University of Exeter Student Health Clinic will be given to you during your induction programme.

Private Health InsuranceFull travel, medical and health insurance is mandatory for all INTO University of Exeter students. Unless proof of suitable alternative cover is provided during the application process, Uniplan Insurance will automatically be added to your course fees.

Personal SafetyThe UK is a safe place to study and live in. You can make your time here as an international student even safer by using common sense. For practical tips on how keep safe during your studies please visit www.britishcouncil.org/eumd-immigration.htm, where you can download a copy of ‘First Steps’ pre-departure publication.

Safety in your accommodationTo ensure a safe living environment, students living in INTO University residences must keep to all of the rules and regulations. Within the accommodation we have also appointed a number of Students Wardens to ensure your well-being and provide you with an alternative source of support.

Safety in CentreSafety in the INTO Centre is everyone’s responsibility. If you see anything that is a cause of concern, please report it to the reception desk and we will ensure that it is dealt with immediately. Please note that smoking is not permitted in any public place in the UK and so you cannot smoke in the INTO Centre.

Useful websitesBritish Council – www.educationuk.org UKCISA – www.ukcisa.org.uk NHS Direct – www.nhsdirect.nhs.uk University of Exeter – http://www.exeter.ac.uk/newstudents/healthandwelfare/

Health and safety

17


Key contacts, useful numbers and websites

IMPORTANT TELEPHONE NUMBERS

Please make sure that you put these numbers in your phone:

INTO University of Exeter+44 (0) 1392 724 282Our reception is open Monday to Friday 8.30am to 5.30pm for all your questions and to assist you on arrival

Website: www.intohigher.com/exeter Facebook: www.facebook.com/pages/INTO-University-of-Exeter/35518218482Twitter:twitter.com/INTO_ExeterINTO TV:www.youtube.com/user/INTOTV

INTO Emergency number +44 (0) 7972 136 198 Out of office hours for emergency use only

Emergencies999If you need the Police, Fire Brigade or Ambulance Service in an emergency, the telephone number to call is 999. If you are unfortunate enough to experience crime, have been involved in an attack or threatened, you should report it to the police and INTO.

Immigration Advisory Service (IAS) +44 (0) 207 967 1200www.iasuk.orgIf you have any problems at Immigration Control, please call this number for free advice.

Exeter taxi firms Gemini (INTO’s preferred company)+44 (0) 1392 666 666Capital +44 (0) 1392 433 433 1st Call+44 (0) 1392 661 122Dartline +44 (0) 1392 422 888

Useful websitesVisa information www.ukvisas.gov.uk

UKBAwww.ukba.homeoffice.gov.uk/studyingintheuk

Studying in the UK and excellent advice on budgeting www.educationuk.org

UKCISA advice for International Students www.ukcisa.org.uk/student/

UK living and culturewww.britishcouncil.org

UK weatherwww.bbc.co.uk/weather/ukweather

International Student Calculator www.studentcalculator.org.uk/international

National Health Servicewww.nhs.uk/Pages/HomePage.aspx

Transport for London (underground/tube, buses, etc)www.tfl.gov.uk

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Exeter city centre

Maps

Holloway St Topsham Rd

Blackboy Rd

Heavitree Rd

Barnfield RdFrog St

Cowick St

A

lphington St

Bombay Rd

Prince of Wale

s Rd

Union Rd Prince Charles Rd

Exeter central station

Harlequins shopping centre

Guilhall shopping centre

Exeter Cathedral

Princesshay shopping centre

Quay

County Hall

Royal Devon and Exeter hospital

St David’sstation

Bus and coach station

University of ExeterStreatham Campus

University of ExeterSt Luke’s Campus

EXETER CITY CENTRE

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35

4

6

7

8

9

10

TOWARDS CITY CENTRE

Duryard INTO residence

2

BUS ROUTE H BUS ROUTE D

INTO University of Exeter

1

Key

AcAdemic/sociAl/non-residentiAl cAtered residence self-cAtered residence PedestriAn route from rAil to cAmPus

P PArkingt tennis courts

footPAth from residence to cAmPus cycle route from residence to cAmPus AlternAte cycle routes Bus route d Bus route h one-wAy

1 into university of exeter2 into university residence

ADMINISTRATION/SOCIAL 3 northcote house InternatIonal StUDent SUPPort offIce4 exeter northcott theAtre5 shoPPing centre6 sPorts PArk7 tennis centre

UNIVeRSITy ReSIDeNCeS8, 9, 10

Campus map

INTO University of ExeterUniversity of ExeterINTO BuildingStocker RoadExeter EX4 4PYUnited Kingdom

T: +44 (0)1392 724 282E: [email protected]

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INTO University of Exeter Pre-Departure Guide 2011-2012

Education

Transcript of INTO University of Exeter Pre-Departure Guide 2011-2012