Into the Future! CORE User Meeting - storage.googleapis.com · Business Outcome with Oracle HCM...

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CORE User Meeting Collaborative Oracle Roundtable for E-Business Suite Larry Hymson EVP Client Solutions – Cherry Road Richard Reid Managing Director, Cloud Services Cherry Road Bob Sabo ERP/EPM Cloud Strategic Programs Director Oracle Public Sector May 4, 2017

Into the Future!

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Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Agenda

Into the Future! Innovation EBS Direction Q & A

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Into the Future!


“The future ain't what it used to be” “It’s tough to make predictions, especially about the future”

Noted philosopher and baseball great Yogi Berra

Oracle Confidential – Internal/Restricted/Highly Restricted 5

In the world of CorporateSpeak we would use the terms “Paradigm Shift” or Inflection Point” Neither one of which are as funny or even insightful as Yogi’s.


Into the Future!

1980’s 1990’s 2000’s Future

Mainframe Era •Main Frame •IT focused •Internal Focus •Not User Friendly •Licensed •On Premise Managed

Client Server Era •PC – Server based •Department focus •Still Internal Focus •A Little User Friendly •Licensed •On Premise Managed

Internet Era •Internet server based •Dept. Citizen, Customer focus – External •Lot more User Friendly •Still Licensed •Still On Premise Managed

Cloud Era •Vendor Hosted •Open to many •Service focus •Ease of Use Key •Subscription •Vendor Managed


Some Things Have Changed Forever

1980s 1990s 2000s 2010s

Empowered Customers

Digital is Humanized

Knowledge Everywhere

Internet of Things

Mobile as Primary Channel

Cross-Channel Service

WHAT’S NEXT

These Changes Drive Citizen Expectations

Channels, Devices, Technologies & Behaviors


So What’s Really Different? Biggest Impact? (hint – not journal entry processing)

• Social – Get information to and from employees, citizens, vendors • Mobile – Deploy processes, get information anytime on any device • Collaboration – Network of employees, citizens, elected officials, suppliers

on priorities, tasks, future direction • Analytics – make sense of patterns and trends • Big Data – make sense from really large volumes of disparate data

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Copyright © 2015 Oracle and/or its affiliates. All rights reserved.

What’s Really Different

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Social Mobile Collaborative

Analytical

Copyright © 2015 Oracle and/or its affiliates. All rights reserved.

Collaboration through embedded social

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Social Increase Citizen Satisfaction Levels

Native Mobile, Social and Optical Processes re-imagined with digital technologies

• Eliminate manual entry and access approval process for on-the-go workforce

• Secure in-context collaboration and workflow establishes culture of continuous process improvement

• Maintain collaboration with transactions for future audit tracking

• Streamline procure to pay process with fully integrated out-of-the-box invoice imaging

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• Make proactive data-driven vs. reactive intuition-based decisions

• Data warehouse and Business Intelligence built in

• Access systems of record to confidently report

• Combine data and narrative to provide context Single source for CAFR/Other reports.

Insightful - Right-time Decision Making 24/7 Insight for Everyone

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Research firm Gartner predicts that the cloud will become the default option for software deployment by 2020. (CIO Magazine August 2016 – “ERP Heads for the Cloud”)

95+ % of new public

Sector RFP’s specifying Cloud


Comparison of Traditional ERP to Cloud/SaaS ERP

Key Features Traditional ERP Managed Service

(Hosted) Cloud/SaaS ERP

Software Features and Functionality Mature Mature Evolving

Customizations Allowed Allowed Not allowed; done through configuration

Upgrades Every 2-3 years Every 2-3 years Pushed every few months

Infrastructure Dedicated, owned by client Dedicated or shared, owned by provider

Shared, owned by ERP vendor

Cross-jurisdiction Single tenant Single and/or multi tenant Multi tenant

Staffing Client owns and operates Client contracts out some functions

Client contracts out most functions

Business model Upfront CAPEX with license and maintenance

“Smoothed” CAPEX with license and maintenance

“Smoothed” CAPEX with subscription

Less sharing More sharing


• Drives down capital expenditures • Reduces labor and other costs • Predictable expenses • Reduces maintenance and upgrade

costs

• Cloud is more secure • Cloud is more reliable • Cloud is easier to use • Cloud is more extensible • Cloud is always up to date

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The Case for Cloud

If all cloud did was cost less, it would be worth doing…

But it does more …


Agenda


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Innovation If it’s not really better, why bother?

• Best Practices • Easier to Implement, Use and Maintain • Better Information

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Project Management Initiation to Project Plan Resource Deployment to Utilization Project Execution to Control Project Expenditure to Cost Control Grant Award Funding to Closeout Project Contract to Revenue Analysis to Project Optimization

Commerce B2C: Multi-Channel to Omni-channel Experience B2C: Awareness to Interaction B2C: Interest to Purchase B2B: Multi-Channel to Omni-channel Experience B2B: Product Search to Cart B2B: Cart to Agreement

Finance Budget to Approval Asset Acquisition to Retirement Bank Transaction to Cash Position Expense Report to Reimbursement Supplier Invoice to Payment Customer Invoice to Receipt Customer Collection to Credit Policy Report to Forecast Daily Close to Financial Forecast Period Close to Financial Reports

Service Customer Contract to Resolution Social Listing to Resolution Service Request to Dispatch Knowledge Gap to Solution Sensor Alert to Preventive Maintenance Customer Sentiment to Preventive Maintenance

HR & Talent Recruit to Onboard Benefits to Payroll Payroll to Payment Time Collection to Payroll Goal Setting to Performance Career Planning to Development Talent Review to Succession Absence Planning to Continuity Employee Insight to Work-Live Alignment Employee Separation to Workforce Analysis

Marketing Analytics to Insight Insight to Campaign ROI Campaign Execute to Lead Event Execute to Lead Disparate Sources to Unified Data List Import to Prospect

Sales Social Prospect to Lead Lead to Opportunity Opportunity to Quote Quote to Order Order to Close Opportunity Opportunity to Forecast Sales Play to Key Account Opportunity Schedule Change to Sales Call Vendor Lead to Channel Opportunity Channel Lead to Vendor Opportunity

Logistics: Shipment to Dispatch Inbound Shipment to Receipt Freight Invoice to Approval Lane Forecast to Carrier Contract

Procurement Insight to Smart Sourcing Requisition to Receipt Contract Creation to Spend Compliance Supplier Registration to Supplier Performance Supplier Return to Settlement Supplier Invoice to Payment

180+ Innovation Social Monitoring to Idea Capture Idea Capture to Business Case Requirement Definition to Optimization Concept Formation to Design Product Proposal to Go-to-Market Candidate Portfolio Review to Selection Sales Performance Management Sales Strategy to

Execution Coaching Plan to Performance Incentive Plan to Payment

Order Management Multi-channel Order to Promise Fulfillment Orchestration to Invoice Order to Drop Shipment

Industry Higher Education Insurance Banking Healthcare Payer Healthcare Provider Retail More coming soon

modern best practices Open, Standard, Free

Oracle Modern Best Practice Designed with built-in processes that connect your business

Manufacturing Forecast to Plan Production Order to Cost Update Contract Manufacturing Request to Delivery

Inventory Plan to Replenish Material Request to Delivery


Changing Dynamics


Easily Change Your Cloud Experience

User Experience

Analytics

Workflows

Data Fields

Develop & Deploy

Integration

Content, Analytics,

Collaboration Industry Standard Platform

Process Integration

Documents Social Network

Big Data Analytics

Database Java

Developer

Mobile Messaging

Enrich and Create New Apps PaaS Tailor User Experience SaaS

Personalized

Your Cloud. Your Way.


Configuration vs. Customization Pain Points • Very tight talent market with high employee expectations

• 1,600 customizations supporting 162 custom processes

• Need employee brand as compelling as Macy’s brand

Business Outcome with Oracle HCM Cloud • Branding HR applications to meet Macy’s world class brand

• 149 processes supported out of the box and extending 13 to meet Macy’s unique needs

• Flexible upgrade windows allows Macy’s to excel during peak retail season with no interruptions


In Finance

In Human Resources In Supply Chain

See The Signals – Data Visualization

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•Simple yet powerful visual analytics provide fast time to value • Start analyzing right away, no training required • Automatic visualizations, data joining, mobile, and more save time and keep you focused on finding insights


Artificial Intelligence Powers Services We Use Every Day:

• Listen to personalized music sets (Pandora)

• Meet well- suited people (eHarmony) • Find optimized directions (Waze) • Watch recommended movies (Netflix) • Use personalized shopping

recommendations (Amazon) • Get investment advice (schwab)


Smart Offers & Actions

Best-Fit Candidates

Best-Value Freight

CX Cloud HCM Cloud SCM Cloud

Web-Scale Data

Outcomes

Decision Science

Optimized Payment

Terms

ERP Cloud

Applications-First, Outcome – Driven Approach – Web-Scale Consumer and

Business Data

– Sophisticated Decision Science with Supervisory Controls

– Scalable Cloud Infrastructure

Machine Learning

Oracle Confidential. Internal Use Only. Not to be distributed.


Is Cloud Ready for Government?

• Solution is complete • 95+% of new RFP’s asking for Cloud • Small, medium and large jurisdictions adopting • Synergy from large clients across industries – GE, Siemens,

Vanderbilt Univ., Rutgers, Oklahoma, Montana, Georgia, Massachusetts

Oracle Confidential – Internal/Restricted/Highly Restricted 28

Yes!

Oracle is Ready

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400 New go lives in last 6 months (9/16)

12,500 SaaS customers

2800 ERP customers

27 Billion Transactions per day

$7B R&D Investment iyear

Customer Momentum: Leading & Growing the SaaS Market

19 Data Centers 6,000

HCM Customers 29 Million Active Users Per day

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ERP Cloud*

HCM Cloud

HCM Cloud

HCM Cloud

HCM Cloud EPM Cloud

HCM Cloud* ERP Cloud* EPM Cloud*

HCM Cloud*

HCM Cloud ERP Cloud EPM Cloud

ERP Cloud*

ERP Cloud*



ERP Cloud*

HCM Cloud

ERP Cloud



Agenda


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E Business Suite

The Reports of my Death have been greatly exaggerated Mark Twain


• Announcing E-Business Suite 12.2.6 (PDF) • Oracle E-Business Suite Release 12.2.6 Highlights (Video)

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EBS 12.2.6 Release Announcement and Video Highlights Generally Available Sept 15, 2016

EBS Learning Subscription: education.oracle.com/subscriptions/ebs

"D:\Data (D)\WinWord\Demo_Product Info\EBS 12\GEN1419-CliffGodwin-EBS-Strategy-Roadmap.pptx"

http://www.oracle.com/us/products/applications/ebs-ga-2016-09-15-3219054.pdf

http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=904&get_params=cloudId:243,objectId:14783

https://education.oracle.com/subscriptions/ebs

http://docs.oracle.com/cd/E26401_01/nav/scm.htm


Building Upon the Strengths of EBS Integrated Global Suite Strategic Investments In EBS Products

Modern User Experience and Mobility

Operational Efficiency

Functional Innovation

Rich functional flows for modern business in integrated global suite

• The Subscription Economy • Outcome-Driven Procurement • Customer-Driven Enhancements • Globalization and Localization

Simple and actionable user experience for operational roles

• Smartphone Applications • EBS Information Discovery • User Experience Modernization

Lower effort and cost to operate and optimize EBS system

• Online Patching • Applications Management • Automated Testing

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Customer-Driven Enhancements New Functionality in 12.2.6 Across the Suite

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Delivers To EBS Strategic Investment Themes E-Business Suite Release 12.2.6 Highlights (GA 9/2016)

• New HTML User Interfaces: Logistics: Detailed Receiving, Shipping, Reservations; EAM; AOL • Improved HTML UX: OAF: More Modern User Interactions, More Developer Controls • Information Discovery: OM: Order 360 View; Financials: Asset Reconciliation, Additions Pipeline

Supporting Subscription Economy, Outcome-Driven Procurement, and Customer-Driven Enhancements • Order Mgt: OM: Recurring Billing; Quoting: Document Approvals using Electronic Signatures • Logistics: WMS: Inbound Task Mgt & Interleaving; Inv: Material Classification; Yard: Distributed Yard • Procurement: iProc: Spot Buy, Preferred Items; Contract Relationships; PCC: Sourcing; Proj Proc: Revisions • Projects: Acctg Adjustment Options; SOV & ARR Effort Coefficient; Consolidated Invoice UI; Grants Enhs • Manufacturing: Process Mfg: Yield Mgt; Project Mfg: LCM Support; MES: Serialized Mfg Enhancements • Value Chain Planning: Inventory Policy Planning; Enhanced UIs • Asset Mgt: Linear Assets Enh WO Creation; Calendar Based Preventive Maintenance; WO Package Printing • Service: Multiple Products on SR; Task Status by Task Type; GPS Based Emergency Scheduling; Depot: Claims • Financials: Adv Collections: Related Accounts, Actionable Work Items; CHRM: Period Mgt, Enh AutoPay • Human Capital Mgt: Pay: Enhanced Retropay Analysis; OTL: Overtime as Absence Accrual, Calendar UI

• Online Patching: Improved Performance for Seed Data and File Handling During Patching Operations • Applications Technology: Storage Options for Conc Mgr Files; External/Internal Authentication with DMZ • Internationalization: Improved Patching for MLS Environments with Both Full and Lightweight Modes

Modern User Experience and Mobility

Functional Innovation

Operational Efficiency


EBS

Leverage your Investments in EBS 12.1.3 Adopt EBS New Products, Information Discovery and Smartphone Apps

Financials - EBS Information Discovery: • Oracle Financials Information Discovery • Oracle Channel Revenue Information Discovery Smartphone Applications: • Mobile Expenses • Mobile Approval

OM & Logistics - EBS Info Discovery & New Products: • Oracle Contract Renewal Command Center • Oracle Order Management Information Discovery • Oracle iStore Information Discovery • Oracle Installed Base Information Discovery • Oracle Quoting Information Discovery • Oracle Inventory Management Information Discovery • Oracle Warehouse Management Information Discovery Smartphone Applications: • Mobile Sales Orders • Mobile Product Information • Mobile Inventory • Mobile Supply Chain Apps (MSCA) for iOS and Android

ALM & Service - EBS Information Discovery: • Oracle EAM Management Information Discovery • Oracle Field Service Information Discovery • Oracle TeleService Information Discovery • Oracle Depot Repair Information Discovery • Oracle CMRO Information Discovery Smartphone Applications: • Mobile Maintenance • Mobile Field Service: Multi-Platform for iOS,

Android,and Windows • Mobile Service Manager

HCM - EBS Information Discovery: • Oracle Human Resources Information Discovery • Oracle iRecruitment Information Discovery • Oracle Learning Management Information Discovery • Oracle Incentive Compensation Information Discovery Smartphone Applications: • Mobile Timecards, Mobile Approval • Mobile Self-Service HR • Mobile Person Directory • Mobile Learning

Financials

Asset Lifecycle & Service

Procurement & Projects

Human Capital Mgt

Order Mgt & Logistics

Manufacturing & Planning

Proc & Projects - EBS Info Discovery & New Products: • Oracle Procurement Command Center • Oracle Project Procurement • Oracle Advanced Project Planning and Control • Oracle iProcurement Information Discovery Smartphone Applications: • Mobile Procurement • Mobile iProcurement • Mobile Project Manager

Mfg - EBS Information Discovery & New Products: • Oracle In-Memory Cost Management • Oracle Outsourced Manufacturing • Oracle Cost Management Information Discovery • Oracle Discrete Manufacturing Information Discovery • Oracle Process Manufacturing Information Discovery • Oracle Quality Information Discovery Smartphone Applications: • Mobile Discrete Production Supervisor • Mobile Process Production Supervisor • Mobile Discrete Quality Manager • Mobile Discrete Quality Manager • Mobile Project Manufacturing


EBS

Leverage 12.2 New Features and 12.2 New Products Reduce Customization and Improve Automation

ALM 12.2 New Features: • Linear Asset Support • Map Visualization for Assets and Work • Safety Management: Lockout, Tagout • Calendar Based Preventative Maintenance Schedule • Asset: Expanded HTML UIs Service 12.2 New Features: • Multiple Products on SR; Task Status by Task Type • Execute Project Tasks using Field Service • Service Request OU Security with MOAC • Service: Inquira/Oracle Knowledge Integration • Field Service: Auto Creation of OTL Timecards; High

Volume Parts Ordering & Debriefing; Decentralized Sch • Dispatch: HTML UI; GPS Emergency Scheduling • Spares: HTML Planners Dashboard • TeleService: Contact Center HTML UI • Service Contracts: Configurability; HTML UI • Depot : Warranty Mgt; Waste Mgt; Outsourced; eClaims • CMRO: Warranty, Fleet Forecasting; Counter Entry

HCM 12.2 New Features: • Payroll Dashboard; What-If Payslip Modeling • SSHR Transaction Dashboard • OTL: Credit Overtime as Absence Accrual; Calendar UI • Improved UIs: SSHR; Learning; Succession Planning

Financials 12.2 New Features: • GL: Journal Approvals with AME • AP: Parallel Invoice Approvals, Workflow Transfer • AR: Receipt Appl- Match Score and Knapsack Method • AR: Manage Accounting Exceptions During Close • Collections: Related Accounts; Actionable Work Items • EB Tax: Transaction Tax Configuration Workbook • CHRM: Volume Offer Enh, HTML UIs, Period Mgt

Procurement 12.2 New Features: • iProcurement: Spot Buy; 1 Step Checkout • iProc Info Disc: Preferred Items; Ranking; Ratings,

Reviews & Feedback, Catalog Upload via OSN • Sourcing: Initiatives, Mult Offers, Alternative Lines • SLM: Automated Assessments, Dynamic Lists, … • Svc Proc: Std PO Complex Financing; Rate Cards • Proc Contracts: Related Contracts; Cont Hierarchy • CLM: Many enhancements Projects 12.2 New Features: • Labor Costing with Projects and Payroll • Federal Contract Billing • Schedule of Values • Project Cost Breakdown Structure • PJC: Accounting Adjustment Options • PJB: Inv Consolidations, Exp Bill Group, Rev Holds • PJT: Budgetary Controls on Financial Plans; Enh UI • Grants: Auto Recalc Burden; Award Personnel API

Manufacturing 12.2 New Features: • Just-In-Time Manufacturing (E-Kanban) • Project Mfg: Landed Cost Mgt Support • Process Mfg: Outside Processing, Batch Hold Mgt,

Yield Mgt • MES: Component Availability Mgt: Day 0; HMTL UI • MES: Serialized Mfg: Express Transact, Auto-Dekit

Order Mgt & Logistics 12.2 New Features: • OM: Selling Subscriptions and Services; Recurring Billing • OM: HTML UI, Credit Checks, Holds, Manual Line Splitting • OM/CHRM: Enhanced Gross Margin Calculations • Quoting: Validation Fwk; Approvals w/eSignatures • Log/OM: Flexible Serial Tagging; Advanced Catch Weight • INV: Material Classification; HTML Uis • WMS: Inbound Task Mgt; Nested LPNs; Zone Picking • MSCA: Single Sign-On Support; Personalization Enh Logistics 12.2 New Product: • Yard Management – New Product

Financials

Asset Lifecycle & Service

Procurement & Projects

Human Capital Mgt

Order Mgt & Logistics

Manufacturing & Planning


How about a demonstration?

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