Interviewing and Onboarding New Employees for Success...•Learn how a major city district is using...

© COPYRIGHT 2018 SCHOOL NUTRITION ASSOCIATION | #ANC18 | LAS VEGAS, NV


Interviewing and Onboarding New

Employees for Success


Speaker Slide

Grace I. Liss

Assistant Director

Adrea Katzenmeier

Supervisor, Elementary

Food Service


• Grace Liss

⎻ Nothing to disclose

• Adrea Katzenmeier

⎻ Nothing to disclose

Affiliation or Financial Disclosure


• Learn how a major city district is using the interview

process to test applicants in fine finger manipulation,

math and reading skills to help decrease the potential

of disciplinary problems in employees

• See examples of various training programs for new hire

and veteran employees that have been instituted to

help increase retention.

Learning Objectives


225Days ofSunshine

AnnualSnowfall15 inches


Job Descriptions

• Food Service Aide


Job Descriptions


Interview Process


The Hiring Process


Interview Process


• 3 interview tables⎻ 2 interviewers at each table

• 15 questions

• Point based answers with rating criteria

• Overall impression score

Interview Table


Interview Questions


• 60 seconds per station

• 3 stations

⎻ Eggs into egg cartons

⎻ Erasers into bowls

⎻ Scooping rice into bowls

• Applicants are scored based

on performance

Fine Finger Manipulation


Fine Finger Manipulation


Part One

Understand written English

⎻ 5 multiple choice questions

⎻ Based on Standard Operating

Procedure

Written Test


Part Two⎻ Food Service Knowledge

• 7 questions

⎻ Math Skills

• 8 questions

⎻ Reimbursable Meals

• 2 questions

⎻ Money Skills

• 2 questions

Written Test


• In a smartphone

web browser, type in

Kahoot.it

• Type in Game Pin

• Type in a nickname

Kahoot

link

http://www.kahoot.com/


Part Three – Computer Test

Written Test


• Applicants are scored on a standardized score sheet

• Cut-off score qualifications

• Place applicants with higher scores first

Scoring Applicants


Onboarding

•Nutrition Services• Human Resources

⎻ Official Offer Letter

⎻ K-4

⎻ W-4

⎻ Ethnicity/Race Form

⎻ Residence & Employment

Data Form

⎻ TB/Physical Form


Onboarding

Nutrition Services Survey

• Job Requirements⎻ Work Calendar

⎻ Payroll Information

⎻ Attendance Procedure

⎻ Uniform Guidelines

⎻ Food Safety

⎻ Meal Prices, Rest Periods, Student Food

⎻ Civil Rights


Onboarding

• New Employee Orientation (NEO)⎻ I-9

⎻ KPERS ⎻ Loyalty Oath⎻ Direct Deposit

⎻ Sexual Harassment⎻ Bloodborne Pathogen &

Hepatitis B Pre-Exposure Vaccination

⎻ Reporting Suspected Child Abuse

⎻ FERPA Guidelines⎻ Computer Usage Policies

⎻ Health Coverage Options⎻ Payroll Deductions⎻ Suicide Awareness and

Prevention


Training

• New Hire Packet

⎻ Forms for Employees to sign

⎻ Employee keeps a copy

⎻ Returns a copy to Nutrition

Services

⎻ Scanned and put in the

Employee’s file


Training

• Satellite Schools

⎻ Three days with Sub

⎻ Three day training with

guided handbook

⎻ Additional training on

• Ordering – Meal/Supplies

• Standard Operating

Procedures


Training

•Secondary Schools⎻ Three days with Sub

⎻ One on One training with Manager


Training


13

1110

11

0

2

4

6

8

10

12

14

Number of Interview Sessions

161

118

138

117

0

20

40

60

80

100

120

140

160

180

Number of Applicants

39

18

3026

0

5

10

15

20

25

30

35

40

45

UnqualifiedApplicants

23 21

45

56

0

10

20

30

40

50

60

Still Employed

21

47

33

27

05

101520253035404550

# of Vacancies1st Day


44

12

48

36

2825

22

12 12

6

15 14

9

15

68

5

11 106 6 6

4 3 3 3 2 13

6

13

0

10

20

30

40

50

60

0.5 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 26 27 28 29 30 31 33

NU

MB

ER O

F EM

PLO

YEES

YEARS OF SERVICE

Nutrition Services Employees Years of Service


• This session provides one (1) CEU

⎻ Key Area: Administration-3000

⎻ Key Topic: Inclusion, Hiring, Training

Professional Standards Code

EARN

CONTINUING

EDUCATION

CREDITS



Thank you for attending!#WPSPROUD

Grace Liss: [email protected] Katzenmeier: [email protected]

mailto:[email protected]

mailto:[email protected]

Interviewing and Onboarding New Employees for Success...•Learn how a major city district is using...

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