Interview With YBhg Dato’ Sr Abdull Manaf Bin Hashim · YBhg Dato’ Sr Abdull Manaf Bin Hashim...

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Vol.47 No.4 2012 Interview With YBhg Dato’ Sr Abdull Manaf Bin Hashim Vol.47 No.4 2012 Management The FutureBuilders RISM Activities RISM Sabah Branch 30th Anniversary Cum Charity Fundraising Dinner

Transcript of Interview With YBhg Dato’ Sr Abdull Manaf Bin Hashim · YBhg Dato’ Sr Abdull Manaf Bin Hashim...

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Vol.47 No.4 2012

Interview WithYBhg Dato’Sr AbdullManaf BinHashim

Vol.47 No.4 2012

ManagementThe FutureBuilders

RISM ActivitiesRISM Sabah Branch 30th Anniversary Cum Charity Fundraising Dinner

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The Malaysian Surveyor is a quarterlypublication which covers the development ofthe surveying profession,innovations in the surveying technology andsurveyors’ contribution towards the propertymarket and building industry.

The Institute as a body does not hold itselfresponsible for statements made or opinionsexpressed in the articles and advertisementsprinted in this publication, or for the strictaccuracy of references to law cases, whichare intended only as a gloss on authorisedreports. Rights of translation andreproduction reserved.

PresidentYBhg. Dato’ Sr Abdull Manaf Hj Hashim, FRISM

Hon. Secretary GeneralSr Ang Fuey Lin, MRISM

Editorial Board

EditorAssoc. Prof. Sr Dr. Ting Kien Hwa, FRISM

MembersSr Firdaus b Musa, FRISM Assoc. Prof. Sr Dr. Adi Irfan B Che Ani, MRISM Assoc. Prof. Sr Dr. Syahrul Nizam B Kamaruzzaman, MRISMDr. Norngainy Mohd Bt Tawil Prof. Sr. Dr. Hj Wan Muhd Aminuddin B Wan Hussin, FRISMSr Dr. Hj Md Said @ Mohd Zaid B Abdullah, FRISM Sr Dr. Helmi Zulhaidi B Mohd Shafri, MRISMSr Dr. Zulkiflee Abd. Latif, MRISMSr A. Mahadevan, FRISMSr Mohd Shazali b Sulaiman, MRISMAssoc. Prof. Sr Dr. Mohd Hisham Ariffin, FRISM

Secretary to the BoardZarinah bt. Danial

Royal Institution of Surveyors Malaysia3rd Floor, Bangunan JuruukurNo. 64-66, Jalan 52/446200 Petaling JayaSelangor Darul Ehsant: +603 7954 8358 (hunting line) / 7956 9728 / 7955 1773f: +603 7955 0253e: [email protected]: www.rism.org.my

Subscription Rates for Non-Members (Quarterly 4 issues)Local RM48Overseas ASEAN countries US$30

Asia & Australia US$40Europe, Africa & America US$55

Publishing ConsultantDeCalais Sdn BhdD-3-8, Plaza Damas60, Jalan Sri Hartamas 1Sri Hartamas50480 Kuala LumpurT +603 6201 8857F +603 6210 8850E: [email protected]

Editorial

RISM ActivitiesTechnical Visit By RISM To The Municipality OfThe City Of Budapest, HungaryRISM Technical Visit To Malaysian Embassy InHungaryRISM Technical Visit To SISVRISM Sabah Branch 30th Anniversary CumCharity Fundraising Dinner

InterviewInterview With Y. Bhg. Dato’ Sr Abdull ManafBin Hashim President Of The Royal InstitutionOf Surveyors Malaysia (RISM) 2012/2013Sr A. Mahadevan, Assoc. Prof. Sr Dr. Ting Kien Hwa

Peer Review ArticlesMapping Landslide Susceptibility UsingWeighted Causative Factors Bukit PayaTerubong Case StudyN.D. Hilmi, M.S.S. Ahamad, W.M.A. Wan Hussin

Malaysian Institutional Investors’ Investment InUK Commercial PropertiesFaisal Ahmad Zaidin

ForumA Discussion On Client Influence On PropertyValuations In Malaysia Kamalahasan Achu

Property WatchBulletins of Penang Town Planning AppealBoard Associate Professor Sr Dr. Ting Kien Hwa FRISM

Managing StressReduce Stress by Creating Truly SupportiveFriendships W. M. A. Wan Hussin FRISM

ManagementThe FutureBuilders “The future is not what itused to be”Dr Norman Chorn

Book ReviewReal Estate RichesUnderstanding Singapore’s Property Market ina Volatile MarketTing Kien Hwa

RegularsMember UpdatesAdvertisements

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CONTENTS

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EDITORIAL

THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

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We are in the Information Age and we are drowning in a sea of data andinformation. The Internet allows for easy access to all types ofinformation and thus the overflowing of information. The MalaysianSurveyor cannot compete with the Internet but at least the informationprovided is relevant to the needs of persons interested in the field ofsurveying. The Editorial team tries its best in offering valid informationfree of misinformation and rhetoric.

Information gathering is part of the knowledge acquisition processwhich is essential to the continued relevance of the surveying professionto the society and government. The surveyor is the archetypalknowledge worker whose livelihood depends on the satisfactory servicerendered to his client. The difference between a professional such as thesurveyor and the non-professional knowledge worker is that theprofessional uses his exclusive knowledge to solve problems thattranscend commercial demands. So, the surveyor must use relevant andup-to-date knowledge in his service to both client and society.

The contents of this issue reflect the role of information in the surveyingprofession. We report the visits by members of RISM to Hungary toobtain knowledge of related practices in that country. In addition, thevisit by RISM to our sister professional surveying association inSingapore is also reported. Surveying and green building issues werediscussed with our counterparts across the Straits of Tebrau. Next, thejournal informs readers of the Sabah Branch 30th anniversary dinner.This issue also provides the transcript of an interview with our newPresident, Yang Berbahagia Dato’ Sr. Abdull Manaf bin Haji Hashim whohighlighted the need to setup a common database of construction coststo help the Quantity Surveying profession, the role of ContinuingProfessional Development in updating surveyors’ knowledge, andcollaborations with foreign professional bodies to share ideas andmarket our innovations.

The articles in this issue cover landslide susceptibility mapping,Malaysian institutional investors’ property investment in London and adiscourse on the effects of clients in shaping the analysis of valuationinformation. The regular column writers discuss how to lead a better lifethrough a network of friendships and elaborate on a type of strategicplanning aptly called Future Building. Finally, a book review on “RealEstate Riches” regarding the dynamics of the Singapore property marketis reviewed.

In short, The Malaysian Surveyor provides information ranging fromnews to research articles. The Editorial Board believes in the role ofdisseminating news, information and knowledge creation towardsenhancing the capabilities and fellowship of the surveying profession.We see the need to collaborate with fellow surveyors whether local orforeign, to expand the surveyors’ horizons. We report surveyors’ effortsto create new processes and research. Our aim is always to provide abalance between news, theory and practice in the contents of each issueof The Malaysian Surveyor. With the current sea of abundantinformation and knowledge, this journal plays a small but significant rolein the sustainability of the surveying profession.

Assoc. Prof. Sr Dr. Mohd Hisham Ariffin

Sub-editor

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The Professional Journal of Royal Institution of Surveyors MalaysiaRISM

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Technical Visit By RISM ToThe Municipality OfThe City Of Budapest,Hungary1 October 2012 (Monday)Dato’ Sr Lau Wai Seang DSPN, DJN, BCN, FRISMCouncillorSession 2012 – 2013

On 1 October 2012, Monday, the RISM President,Dato’ Sr Abdull Manaf bin Hj. Hashim, FRISM, led adelegation of 33 RISM members to visit the

Municipality of the City of Budapest, Hungary for a TechnicalVisit.

Two presentations were given after the introductions fromthe Municipality of the City of Budapest, Hungary, the RICS ofHungaryand RISM.

The first presentation was a slide presentation entitled“Procurement in the Public Sector: Expertise andTransparency.” It was given by Dr Gabor Bagdy, MRICS,Deputy Mayor for Financial Affairs for the Municipality of theCity of Budapest, Hungary. Dr Gabor was assisted by MrArpad Szabo, Economic Expert/Municipal Advisor and Mr PalBaross, FRICS, Property Management Expert/MunicipalAdvisor, both of whom working in the Municipality of theCity of Budapest office.

Dr Gabor Bagdy, explained that Budapest has 23municipalities; that is, one municipality for each of the 23districts. Municipalities are not empowered to grant buildingpermits. Building Permits are granted by the Provincialgovernment. Budapest Municipality is one of the 23municipalities in Budapest.

Budapest Municipality’s Budget for 2012 has an estimatedUS$1.7 billion Total Expenditure. Of this amount, a total ofUS$897 million account for running/overhead cost.Sources of Revenue include entertainment taxes, rentingof facilities as well as Central Government grants. Therevenues collected have always fall short of theexpenditures.

The Budapest Municipality also undertakes severaldevelopment projects, the expertise is usually out-sourced.The funding may be on a Private Finance Initiative (PFI)basis. Under the PFI, the Budapest Municipality willprovide the building designs and will take care of thefuture maintenance of the buildings, while the privatesector will come out with the capital for construction. Anexample of such a project is the Riverloft Mixed-UseDevelopment.

The next presentation was a slide presentation given by MrMichael Smithing, MRICS, a Hungarian RICS representative,who is also the Executive Director for the Central andEastern Europe Region of Colliers International. He wasassisted by Ms Anna Orcsik, Regional Manager of RICSCentral and Eastern Europe Region.

Mr Michael Smithing explained that RICS penetration isnot very effective in Eastern Europe. Presently there areonly 150 members in Budapest, and a total of 400members in Hungary, Czech Republic and Romania of theCentral Region of Europe. There is no requirement for aprofessional to be an RICS member in order to practice.

Mr Michael Smithing went on to say that in Budapest thereis currently a 25% vacancy rate in the office sector. Officerental varies from 12.00 pms - 13.00 pms in BudapestCBD, and outside Budapest it is about 9.00 pms, while a3.50 pms service charge will be added.

This Technical Visit ended with an exchange of giftsbetween RISM and the Municipality of the City ofBudapest and between RISM and RICS Central and EasternEurope Region. Thereafter it was followed by a groupphotography session before the visit was adjourned.

Members of the RISM Delegation and therepresentatives from the Municipality of the City ofBudapest and the representatives of the RICS(Central and Eastern Europe Region)

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

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RISM Technical Visit ToMalaysian Embassy In Hungary

On 1 October 2012, we visitedthe Malaysian Embassy and waswelcomed by the ambassador

His Excellency Dato’ Kamlan Maksom, hislovely wife and the embassy’s staff. HisExcellency informed that the MalaysianEmbassy in Hungary is also concurrentlyaccredited to the Republic of Macedoniaand the Republic of Slovenia. There arenot many Malaysians in Hungary withless than 50 Malaysian families and onestudent taking post-graduate studies. Thebusload of us was then served ascrumptious meal of mee goreng,karipap, popia and kueh-mueh. Wedevoured the meal since it has been fourdays of grilled or fried fish with potatoesfor lunch and dinner!! His Excellency andhis wife mingled with us to answer allthe questions that ranged from economy,politics, employment and to theshopping areas of Hungary. One of ourmembers in the entourage injured herhand on the 2nd day and was sent to thehospital using His Excellency’s private carfor further medical test. l

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The Royal Institution of Surveyors Malaysia(RISM) technical visit to the Singapore Institute ofSurveyors and Valuers (SISV) was held on 11 October

2012. The delegates consisted of 19 Councillors, two JohorBranch Committee members and four secretariat members.They were greeted with an overwhelming welcoming addressnote by its Chairman, Mr Tang Tuck Kim and Mr Sunny Sim,Honorary Secretary of SISV. All the delegates were introducedand there were exchange of views on the current surveyors’issues. At the later part, Mr Eugene Seah, Honorary Treasurerpresented the “Resource Efficient Cities” which is theSurveyor’s Contribution on the Green Building initiative inSingapore.

In recognition the Surveyor’s contribution towards theconstruction of the Universal Studio Singapore, Resort WorldSentosa offered all RISM delegates free entry into the Studioand enjoyed the “Transformer Ride” and “Shrek 4D Adventure.”

The visit ended with Dinner sponsored by SISV beforedeparture to Pulai Spring Resorts, Johor Bahru for the nextGeneral Council activities.

RISM TechnicalVisit To SISV

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RISM Sabah Branch 30thAnniversary Cum CharityFundraising DinnerRISM Sabah Branch 30th Anniversary cum

charity dinner was held on 28th October 2012 atMagellan Sutera, Sutera Harbour Resort Kota

Kinabalu graced by YB Datuk Yee Moh Chai representing YABDatuk Seri Panglima Musa Haji Aman, Chief Minister ofSabah. He said the government is grateful for thesecontributions and is therefore willing to listen to feedbackand constructive criticisms in order to resolve issues relatedto their respective professions.

Also present at the event were RISM President Datuk AbdullManaf Hashim, the outgoing chairman of RISM SabahBranch, Sr Bernard Sia and incoming chairman, Sr MariaOthman. The event gathered almost 1000 RISM Members,advertisers, Professional bodies and others.

A total of RM24,900.00 cash was donated to eachbeneficiary of the charity fund raising events namely RumahAnak Yatim Al-Aman, Beaufort and Jireh Home, Tuaran.

Emcee on that night was Datuk Gan Po Tiau with co-emceesSr Liaw Lam Thye and Miss Suzieanah Harun. Three groupsperformed that night namely Maktab Sabah, KK High Schooland Corazon group with different dances.

The events ended at 10.30pm with vote of thanks from SrCatherine Yen, Organising chairman. l

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The Professional Journal of Royal Institution of Surveyors MalaysiaInterview

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Interview With

Y. Bhg. Dato’ Sr AbdullManaf Bin HashimPresident Of The Royal Institution OfSurveyors Malaysia (RISM) 2012/2013

YBhg. Dato’ Sr Abdull Manaf bin Haji Hashim became the President of RISM on 23June 2012. He is also the President of Board of Quantity Surveyors, Malaysia by virtueof being the most Senior Quantity Surveyor in Government Service. He is also theSenior Director of Cawangan Kontrak & Ukur Bahan of Jabatan Kerja Raya (JKR) i.e.the Contracts & Quantity Surveying Division of the Public Works Department, Malaysiawhich is the largest employer of Quantity Surveyors (QSs) for the Public Sector inMalaysia. His recent appointment as the President of RISM is most appropriate anddeserving surveyor. The QSs in Malaysia are proud of him.

YBhg. Dato’ Sr Abdull Manaf is a home grown QS as he is a local degree graduate ofUniversiti Teknologi Malaysia and has been with JKR since May 1978. He has servedthe Government in various capacities. His excellent past services is a testimony of hiscurrent position. YBhg. Dato’ Abdull Manaf is a quiet, simple, easy-going, cool and a veryapproachable person. He is a strong believer in “work together with me and not for me”.

Interview by Sr A. Mahadevan and Assoc. Prof. Sr Dr. Ting Kien Hwa of the Editorial Board

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

Q: Congratulations, Dato’ Abdull Manaf onbecoming our President for Session 2012-2013.We fellow Surveyors, especially QSs are veryproud of you. To commence the interview wewould like you to tell us about yourself for thebenefit of other Surveyors in Malaysia besidesQSs who are already very familiar with you.

I was born on 5 April 1955 in Kuala Kurau, Perak. I wentthrough my primary and secondary education in that smalltranquil town. Then, I had my tertiary education in QuantitySurveying at the University of Technology Malaysia (UTM)Kuala Lumpur.

I started my career as Quantity Surveyor in the EducationUnit of the Quantity Surveying Branch at the PWDHeadquarters upon graduation with B.Sc. (Hons) fromUTM in 1978. Two years later, I was promoted as the StateQS in JKR Pulau Pinang and then transferred to JKRTerengganu.

In 1995, I was transferred back to Kuala Lumpur to headthe Civil Engineering Unit of Quantity Surveying Branch. In2001, I was seconded to Jabatan Parit dan Saliran (JPS) asthe Director of Quantity Surveying for three years. After allthose movements, I was back in Cawangan Ukur Bahan(CKUB) in 2004 as the Deputy Director as well as the Headof Building Unit before finally being elevated as theDirector on 21 August 2006.

I have served as the President of the BQSM since 2007 andthis is my third term and the current term is for the session2011/2013.

I was the Deputy President of RISM for the session2011/2012 and as the President for the session2012/2013.

Q: We understand that you had a mixed feelingabout Quantity Surveying as you were alsointerested in Architecture when you were anundergraduate. However, circumstances forcedyou to complete the QS course. How do you feelabout the surveying profession, especially theQS profession now after becoming the SeniorDirector of Cawangan Kontrak & Ukur Bahan ofJKR, President of Board of Quantity SurveyorsMalaysia and recently as President of RISM?

Back then, I didn’t know what Quantity Surveying was.After obtaining my SPM, I decided to join UTM and appliedfor Quantity Surveying course since it was new in the JPAlist and furthermore UTM offered a five-year degree coursein Quantity Surveyor instead of having to go through only adiploma course for Architecture. Initially, I thought QuantitySurveying was very much a mathematical discipline dealingwith figures. After going through the course, I found that itis interesting, especially after knowing what QS is all aboutand how important it is in the construction industry.

With the government’s initiative to boost domesticeconomy, through the Economic TransformationProgramme and the National Key Areas, these havecreated the environment and fuelled growth inconstruction projects. The surveying profession, especiallythe QS, has been increasingly recognised as having animportant role in the development of any constructionprojects.

Q: What are the challenges you are facingwhile holding three important positionsconcurrently for the SurveyingProfession? How are you able to handlethe challenges?

As the President of RISM and BQSM as well as theSenior Director of Cawangan Kontrak & Ukur Bahanof Jabatan Kerja Raya Malaysia, my great concern isthe quality of QS services and education. Theprofession of surveyors has evolved as a result ofclients’ additional needs and market requirements.Clients not only request for traditional services butare also asking for contemporary services such asproject management, risk management, feasibilitystudy, construction financial practice, arbitration andproductivity improvement in today’s innovative andchanging construction industry. Thus, it is imperativeto ensure continuous professional development byestablishing ties with international bodies like PAQSand organise the annual QS National/InternationalConvention with the local Universities.

RISM and BQSM meetings are mostly scheduled.Management and Council Meetings are usually heldmonthly, I have found it best to be as organised aspossible with good time management and to seek

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out help when required. I have been lucky to havereliable staff and good supporting energeticmembers. I could not have achieved my KPI withoutthe support and input of others.

Q: Can you tell us about your roles andstrategies as the President of RISM forthe session 2012-2013? Do you have anyspecific targets to achieve during yourPresidency?

The term of the President is only a year and I will trymy very best to accomplish the targets set.

The main agenda now is to stay current and tomaintain the relevance of the professions in parallelto nation building. I have set two main tasks to beimplemented:

• Firstly: To implement RISM Strategic Plan 2012 -2017. There are several core issues namelyadministrative, finance, transformation of RISM,technical and professional. We will identify theareas which requires immediate plan of action.

• Secondly: To collect more funds for charitythrough identified activities and we have startedthis by organising a charity golf tournament

held on 24 June 2012. This Corporate SocialResponsibility will in turn increase public awarenessand create publicity for RISM.

Q: What is your vision for RISM?

The Institution’s vision is to be the prime agency ofexcellence in providing quality, value-added andcomprehensive services governing the professionaldisciplines of Geomatic & Land Surveyors(GLS), QuantitySurveyors(QS), Property Management Valuation & EstateAgency Surveyors (PMVS) and Building Surveyors (BS). TheInstitution is committed to promote the growth of worldclass Professional Surveying Institution.

Q: In what areas do you feel that RISM canfurther improve on?

Enhance professionalism through seminars, CPD talksinline with the board of various disciplines and to improveon the collaboration with international bodies.

Q: As you are aware RISM has signed an on-going Memorandum of Understanding to workwith RICS, UK. Do you have any projects towork with RICS to promote further theSurveying Profession during your tenure asPresident of RISM?

International Conference for undergraduates is being heldannually. The conference provides a great opportunity forundergraduates from various surveying courses in Malaysiaas well as Asia Pacific regional universities to share andexchange ideas and knowledge, promote understandingand networking apart from giving exposure to the studentsto present their undergraduate research publicly.

Q: The Building Cost Information Centre (BCIC)of the QS Division of RISM was established toprovide Construction Cost Information for theMalaysian Construction Industry. However theBCIC has not been able to achieve itsobjectives for various reasons. Now, BCIC &RICS Malaysia are planning to work togetherwith BCIS of RICS, UK and other interestedorganisations in the Malaysian constructionindustry to revitalise BCIC. Funding andobtaining raw cost data are the main issues. Doyou think you can support BCIC as President ofRISM by using your influence in the Malaysianconstruction industry?

RISM is in collaboration with CIDB will establish theConstruction Cost Information for the Malaysian Industry.In fact, CIDB has set up a Construction Industry ResourceCentre where one of the aims is to compile and producecost information relating to the construction industry.However, to churn the data and analyse it into usefulinformation requires high investment in terms of asoftware system. RISM and CIDB had discussion with RCISUK on the co-operation to develop the cost informationservice in Malaysia. Unfortunately, due to the high cost ofpurchasing the BCIC software produced by RICS UK, CIDBand RISM will need to look at other options to revitaliseBCIC. I will encourage the public and private sectors,especially RISM’s members to help in establishing thedevelopment of local software.

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Q: Can we have your views on the relevanceof having a professional organization similarto ACEM or PEPS to take care of the interestof QSs in private practice? Do you think theQSs in private practice should be encouragedto set up an organisation similar to ACEM orPEPS rather than to depend on the QSDivision of RISM and the Board of QuantitySurveyors Malaysia to take care of theirinterests?

First and foremost, the numbers in the surveyorprofession are not as large as the professionalengineers. For the time being, it would be redundant toset up another professional organisation within thesurveyors’ profession as the members would be thesame people who had registered with RISM and BQSM.It is more beneficial if we could concentrate on ourefforts to enhance RISM.

Q: In what direction is the surveyingprofession heading in Malaysia? Do you thinkthe Malaysian surveyors are keeping trackwith current trends worldwide in thesurveying profession? If it is not satisfactory,how can RISM encourage the surveyors to beproactive in keeping pace with current trendsworldwide?

Malaysian surveyors will need to be fully conversant withthe application of new technologies. The need forcontinuous professional development by learning andadopting technological changes is inevitable.

Q: How will the Malaysian Surveyors benefitfrom international linkages?

I believe that international linkages will provide anexcellent opportunity for effective networking. This isvery critical if we are to maintain our edge in providingquality services. I hope that with such internationalcollaborative programmes will provide RISM with aninternational platform for disseminating our ideas andperhaps commercialising our innovations into marketplace.

Q: How can young surveyors contributetowards RISM’s success?

To the young surveyors, my advice is they shouldinculcate a positive attitude, being prepared to go theextra mile to get things done, explore new frontiers, andenhance their communication, technical and marketingskills.

Q: Finally what is your advice to thesurveyors in general and to the QSs inparticular?

To be steadfast in our principle and uphold ourprofessional integrity at all times. Whatever capacity anddesignation you are, whether serving the public orprivate sector, always uphold and never disappoint thetrust and expectations of your stakeholders, clients andthe public in dispensing your duties and servicesprofessionally.

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Mapping LandslideSusceptibilityUsing Weighted Causative FactorsBukit Paya Terubong Case Study

N.D. Hilmi1, #, M.S.S. Ahamad2 and W.M.A. Wan Hussin3

1,2,3 School of Civil Engineering, Universiti Sains Malaysia, Pulau Pinang1 [email protected] [email protected] [email protected]

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

Landslide hazard has been a major natural disaster in Malaysia. Over the past two decades, at leastthirty seven landslides occurrence were recorded. The causative factors of landslide generally fallunder geology, morphology, and human activities. This paper describes a landslide hazard mappingmodel utilising weighted landslide causative factors from frequency of local occurrences. Factors takeninto consideration are slope angle, aspect and elevation from topography map, lithology from geologymap, land use, proximity to road and water body and proximity to lineament. The model tested on astudy area within Paya Terubong located in the mid-southeast of Penang Island. GIS spatial analyticalwork was performed using current IDRISI Andes 15.0 software. The landslide-causative parameterswere prepared in GIS layers as inputs to the quantitative model. Other attribute information such as soilproperties and geological information were also compiled. The final landslide susceptibility map wasformulated using mathematical overlay module. The results were divided into five categories; very highrisk, high risk, moderate, low risk and very low risk. From statistical extraction processes on thelandslide susceptibility map, landslide model predicted about 29% of very high risk, 26% of high risk,24% of moderate, 21% of low risk and 18% of very low risk, respectively. The applications of GIS canreduce time and cost and the analytical work becomes easy and quick especially in landslidesusceptibility mapping.

1. Introduction

Landslides caused deathand economic losses. Most ofthese landslides occurred in

man-made slopes [11]. From thelandslide history in Malaysia, one canidentify that the majority of thestudies were about landslides thathappened around urban land use,especially around the roads andhighways that pass throughmountains or hill terrains [9].Moreover, in hilly regions, landslidesconstitute one of the major hazardsthat cause losses to lives and property.Landslide analysis involves multitudeof factors and it needs to be studiedsystematically in order to locate theareas prone to landslides. Computer-based tool namely GeographicalInformation System (GIS) is found tobe more useful in the hazard mappingof landslides [12].

Multiple criteria evaluation serves toinvestigate a number of choicepossibilities in the light of multiplecriteria. These choice possibilities canbe alternative plans or strategies,administrative zones or regions,potential landslide susceptibility areas,urban renewal neighbourhood and soforth [6]. The purpose of this researchis to produce the landslidesusceptibility map of Paya Terubongarea in Penang. Primary data werecollected and processed in GISplatform to produce the criterion

maps that represent landslidesusceptibility factors. These factormaps were assigned causativeweights and incorporated in themultiple criteria landslidesusceptibility model to analyse andmap areas prone to landslide.

2. Data and MethodologyParameters (factors) used inlandslide mapping of PayaTerubong are elevation, geological

properties, land use, soilproperties, slope, road proximityand rainfall intensity. Since rainfallplays an important role in landslideoccurrence, the average rainfalldata collected between 2004 -2006 from the Department ofIrrigation and Drainage Malaysia[13]. The flowchart of the spatialanalytical procedure is described inFigure 1.

Assign

Assign

Assign

Assign

Assign

Assign

Assign

Mathematical Overlay

Landslide Susceptibility

Map

Slope Angle Map

Land use Map

Digital Elevation Model (DEM)

Geology Map

Soils Map

Road Map

Rainfall Intensity Map

Slope Gradient Weightage Map

Land use Weightage Map

DEM Weightage Map

Geology Weightage Map

Soils Weightage Map

Road Weightage Map

Rainfall Weightage Map

Figure 1: Multiple criteria Landslide Susceptibility Model

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2.1 Causative Factor Weighting Causative weights are assigned to the respectivelandslide susceptibility factors. These weights werebased on the frequency of landslide occurrences withinMalaysian derived from previous research on landslidehazard zonation [10] as shown in Table 1.

2.2 Map AlgebraThe mathematical formulation model for the landslidesusceptibility map (LSM) is as follows:

LSM = (DEM P.T.W) + (S.P.T.W) + (G.P.T.W) + (L.P.T.W) +(S.P.T.W) + (R.P.T.W) + (RI.P.T.W)

where:

LSM = Landslide Susceptibility Map

DEM P.T.W = Digital Elevation Model

S.P.T.W = Soils Paya Terubong Weightage

G.P.T.W = Geology Paya Terubong Weightage

L.P.T.W = Land use Paya Terubong Weightage

S.P.T.W = Slope Paya Terubong Weightage

R.P.T.W = Road Paya Terubong Weightage

RI.P.T.W = Rainfall Intensity Paya Terubong Weightage

Susceptibility Factor Classes LandslideFrequency Weightage

Land use

Crop Land 182 5Forest 93 4

Built up 39 2Cut slope 43 3

River/lake bank 1 1

Geology

Granite 231 5Others/undifferentiated 82 4

Alluvium 1 2Schist 44 3

Elevation

< 805m 4 1805m - 1070m 16 2

1070m - 1335m 181 51335m - 1600m 131 4

> 1600m 26 3

Slope angle

< 10.2° 90 410.2° - 20.4° 82 320.4° - 30.6° 111 530.6° - 40.8° 57 2

> 40.8° 18 1

Distance to road

< 500m 278 5500m – 1000m 44 4

1000m – 1500m 22 31500m – 2000m 11 2

> 2000m 3 1

Table 1: Rating weight of sub-categories of static landslide factors

The value of the workin GIS is to providesustainabledevelopmentparameters whichcan be developed toaid landslidewarning systems.

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

3. Mapping Criteria for Landslide Susceptibility 3.1 Land Use MapAny human activity, performed using a variety of land defined tasks as land use, while land cover refers to thenatural vegetation, water bodies, rocks, soil and artificial cover resulting in soil because other transformations.Land use is a direct and indirect cause of landslides. Various types of land use cover an area of study and anappropriate level is assigned [7]. Table 2 shows the causative weightage for eleven land use types in PayaTerubong area interpreted from Table 1. Under the crop land was scrub and agriculture, under forest was forest, forbuilt up the followers were commercial, utilities, recreation, residential, industries and institutes which mostly existin Paya Terubong. Mining or quarry was in cut slope and the remaining was under river or lake bank. Figure 2describes the weightage map ranging from very low risk to high risk. It can be assumed that agriculture area has ahigh percentage probability for landslide occurrence and this denotes that this area can be developed but withproper investigation and counter-measure.

3.2 Geological Properties MapGeological information is divided in four classes; granite, alluvium, schist andothers or undifferentiated. Granite is igneous rock type which is medium tocourse grained texture form from magma [7]. Alluvium is clay, silt, and sand leftby flowing flood water. Schist is course grained metamorphic rocks consistinglayers of different mineral change due to heat and pressure such as micas,chlorite, talc and feldspar [8]. Undifferentiated are clay, sand, gravel and silt withlocal lenses or minor amount of peat [2]. Undifferentiated is acid intrusive rocktype [10]. Paya Terubong is found to be composed of coarse-grained ProphyriticMuscovite-Biotie granite and medium-grained Prophyritic Muscovite-Biotite [3].Table 3 shows the causative weight for each geological formation. On geologicalweightage map, biotite granite has a very high risk ranking as compared to othersbecause biotite granite entered into group of granite as categorized in Table 1.Based on the study area of landslide susceptibility mapping on Boun, thebedrock geology consists mainly of biotite granite that caused landslide [4]. ThePaya Terubong areas that are exposed to geological risks are shown in Figure 3.

No. Land use Weightage1 Commercial 22 Forest 43 Water body 14 Utilities 25 Scrub 56 Recreation 27 Agriculture 58 Mining/Quarry 39 Residential 2

10 Industry 211 Inst/Comm. Fac. 2

Figure 2: Land use weightage map Table 2: Causative weight of land use

No. Geological Properties Weightage

1 Beruas Form. 42 Simpang Form. 43 P. Buntar Mem. 44 E/S Quarry 25 Biotite Granite 56 Faults 4

Figure 3: Geological weightage map Table 3: Rating weight of geology

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The list of data ormaps reflects aconsiderableunderstanding of thebasic cartographicinformation that isrequired to effectivelydeal with landslideproblem.

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3.3 DEM MapDEM was derived from elevation data (contours) using spatial interpolation process or surface modelling [1]. DEM is aquantitative model of a topographic surface in digital form. Initially, from the available DEM Map of Penang, the study area ofPaya Terubong was specified using image windowing at a map scale of 1:25000. The elevation of Paya Terubong is shown inFigure 4. The IDRISI software text editor assigned weight according to the elevation and saved as attribute values file. Theseattribute values represent elevation map as causative weight as indicated in Table 4. It has been recorded that elevation of PayaTerubong is within the height of less than 850 m from Table 4. Therefore the weightage map for the whole area is beingclassified with a value of 1 denoting less occurrences of landslide within this height.

3.4 Slope Gradient MapThe classification of slope in the Paya Terubong study area is as shown in Figure 5. The slope map was re-classed into fivecausative weights according to the referred range as in Table 5. The steeper the slope, the higher is the tendency of landslide tooccur. Slope angle is the most important factor in all landslide discussions because slope angle is the major controlling factorin landslide occurrences. The relationship between landslide occurrence and slope shows that, gentle slope has a lowfrequency of landslide because of the generally lower shear stresses [6]. When the slope angle of an area is high, so is thepossibility of landslide to occur. The steepest slope in Paya Terubong area is within 20.4° - 30.6° and the safe slope falls within40.8° and above. The slope weightage map is described in Figure 5.

3.5 Road MapOnly major road network in Paya Terubong i.e. expressway, highway, primary and secondary roads are considered and theirrange is shown in Table 6. Road network has strong relationship with landslide occurrence based on this study because of slopecutting formation during road construction. The closer the distance to the road, the greater is landslide probability occurrence[6]. Distance factor will identify stretch area of the road that is exposed to landslide. From Figure 6, the nearest distance fromroad to the landslide possibility is about 500 m or less and the longest distance was more than 2000 m from the landslide area.

No. Elevation Weightage 1 < 805 m 1 2 805 m - 1070 m 2 3 1070 m - 1335 m 5 4 1335 m - 1600 m 2 5 > 1600 m 1

Figure 4: DEM weightage map Table 4: Causative weight of DEM

No. Slope angle Weightage1 < 10.2 42 10.2 - 20.4 33 20.4 - 30.6 54 30.6 - 40.8 25 > 40.8 1

Figure 5: Slope weightage map Table 5: Causative weight of slope

No. Distance to road (m) Weightage

1 < 500 52 500 - 1000 43 1000 - 1500 34 1500 - 2000 25 > 2000 1

Figure 6: Road weightage map Table 6: Causative weight of road

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

3.6 Soils MapThe soil properties within Paya Terubong are residual soils, alluvium soils, urbanised land and steep land as shown in Figure 8.The result shown in Table 7, described that all soil properties are classified as very high risk. This indicates soil properties in PayaTerubong are not suitable and requires some kind of soil improvement, stabilisation or counter-measure techniques toovercome the problem in the construction process. Soils properties that are extremely contributing to risk on landslide areresidual soils, alluvium soils, urbanised land and steep land. Since soils properties contain geological information therefore,causative weightage map for soil properties were extracted using statistical summary from a set of input maps that define thecontainment of each soil properties in the geology map as shown in Figure 7. The results determine average type throughtabular output to specify the locations of soils properties in geological weightage map.

3.7 Rainfall Intensity MapThe average annual rainfall in Paya Terubong is 267 cm and can be as high as 624 cm in Penang Island [3]. There have beenmany studies on rainfall intensity toward landslide [4, 14]. Based on the rainfall intensity data from the Department Irrigationand Drainage Malaysia as shown as Figure 8, the area of Paya Terubong are categorised as high risk.

3.8 Landslide Susceptibility MapThe merger of six weightage maps to generatelandslide susceptibility map was accomplishedusing the formulated mathematical overlaycalculator and equal-interval class as shown inFigure 9 and Figure 10 respectively. The purplecoloured areas indicate locations of very highrisk landslide while the red coloured signageindicates the very low risk location. Most of thehigh risk areas fall on forest, scrub andagriculture land but less risk falls on water bodyareas.

The percentage area of landslide susceptibilityclasses or categories can be determined usingdatabase-extract command module. Theaverage value in Figure 10 shows 29% [11.50km2] of very high risk areas and 18% [0.15km2]of the lowest risk areas respectively. High riskland use for landslide occurrence is forest, scruband agriculture a value score of 4. The very low

No. Soil Weightage1 Residual Soils 52 Alluvium Soils 53 Urbanised land 54 Steep land 5

Figure 7: Soils properties weightage map Table 7: Causative weight of soil

No. Rainfall intensity (mm) Weightage

1 1 – 10 12 11 – 30 23 31 – 60 34 > 60 4

Figure 8: Rainfall intensity weightage map Table 8: Causative weight of rainfall intensity

Figure 9: Mathematical overlay calculator

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References[1] Ahamad, M.S.S, (2010) GIS Learning Module

(Updated), Universiti Sains Malaysia (USM)

[2] Ahamad, M.S.S, Ahmad, R., (2009) Convertingcategorical data into quantitative map for GIS basedsuitability model, Universiti Sains Malaysia (USM)

[3] Ahmad, F., Yahaya A.S. & Farooqi M.A., (2006)Characterization and Geotechnical Properties ofPenang Residual Soils with Emphasis on Landslides.American Journal of Environmental Sciences 2, 4,121-128.

[4] Choi, J., Lee, Y.K., Lee, M.J., Kim,K., Park, Y., Kim, S.,Goo, S., Cho, M., Sim, J., Won, J.S. (2011) Landslidesusceptibility mapping by using an adaptive neuro-fuzzy inference system (ANFIS). IGARSS, 1989-1992.

[5] Huabin, W., Gangjun, L., Weiya, X. & Gonghui, W.,(2005) GIS-based landslide hazard assessment: anoverview Progress in Physical Geography, 29, 548-567.

[6] Jadda, M., Shafri, H.Z.M., Mansor, S.B., Sharifika, M.,Pirasteh, S., (2009) Landslide susceptibilityevaluation and factor effect analysis usingprobabilistic-frequency ratio model. EuropeanJournal of Scientific Research, 33, 654-668.

[7] Landslide [Online]. Accessed: 10th March 2011.http://landslides-gib.blogspot. com/2009/06/about-landslides-slope-development-and.html

[8] Landslide Causes [Online]. Accessed: 10th March2011. http://landslides-gib.blogspot.com/2008/12/causes-of-landslides-in.html

[9] Malczewski, J. 2010. Multiple Criteria DecisionAnalysis and Geographic Information Systems. In:EHRGOTT, M., FIGUEIRA, J. R. & GRECO, S. (eds.)Trends in Multiple Criteria Decision Analysis.Springer US.

[10] Matori, A., Basith, A. & Harahap, I.S.H., Study ofregional monsoonal effects on landslide hazardzonation in Cameron Highlands, Malaysia. ArabianJournal of Geosciences, 1-16.

[11] Mukhlisin, M., Idris, I., Salazar, A.S., Nizam, K. & Taha,M.R. (2010) GIS based landslide hazard mappingprediction in Ulu Klang, Malaysia. ITB Journal ofScience, 42 A, 163-178.

[12] Omar, S.N.S., M. Jeber, F.KH. & Mansor, S., (2004)GIS/RS for landslides zonation in Pos Slim-CameronHighlands District, Peninsular Malaysia. DisasterPrevention and Management, 13, 24-32.

[13] Rainfall Data [Excel]. Data for the year 2004, 2005and 2006. Available from Department Irrigation andDrainage Malaysia

[14] Thapa, P.M. & Esaki, T. (2007) GIS-based quantitativelandslide hazard prediction modeling in naturalhillslope, Agra Khola Watershed, Central Nepal.Bulletin of the Department of Geology, TribhuvanUniversity, Kathmandu, Nepal, 10, 63-70.

risks are the water bodies. The four types ofsoils properties in Paya Terubong area i.e.residual soils, alluvium soils, urbanised landand steep land, has very high probability oflandslide occurrence. A distance of less than500 m (i.e. the distance from the location oflandslide to the road closest to it) indicatesmoderate risk to landslide as compared to adistance of more than 2000 m as very lowrisk for landslide occurrence.

4. ConclusionThe list of data or maps reflects aconsiderable understanding of the basiccartographic information that is required toeffectively deal with landslide problem. Thisapproach indicates potential continuingapplications of GIS in managing sustainablehighland development by monitoring thehazard-susceptibility area. The value of thework in GIS is to provide sustainabledevelopment parameters which can bedeveloped to aid landslide warning systems.Based on sustainability approach using GISfor susceptibility mapping of landslide

hazard, it provides usefulinformation for reduction of lossescaused by disasters and assists inthe development of guidelines forsustainable land use planning.Thereby, its potential to save lives

and properties can be used topredict landslide hazard in thefuture based on the relationshipbetween these factors andlandslides.

Figure 10: Final result of landslide susceptibility mapping

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

Malaysian Institutional Investors’ Investment In

UK Commercial PropertiesFaisal Ahmad ZaidinDavis Langdon, [email protected]

London was one of the first markets tobounce back following the recentdownturn and has been the choicelocation for foreign investors. This articleis of significance as there is an apparentgap of research, literature, data andreviews directly scoped to Malaysianinvestors in London’s commercialproperty market, which perhaps is dueto their recent entry to the market.

1.0 INTRODUCTION - SCOPE AND CONTEXT

This article gives account to recent Malaysianinvestors’ acquisitions and seeks to provide a theoreticalframework as to the likely reasons and characteristics which

are motivating their investment decisions in diversifying theirportfolio. It needs to be distinguished that this article will only lookat Malaysian Institutional Funds as they are the major Malaysianinvestors in London’s commercial properties. One of the aims ofthis article is also to provide a set of ideas as a springboard forfuture research on commercial property real estate particularly fromMalaysian investors.

2.0 LONDON COMMERCIAL REAL ESTATEDespite the global recession and economic uncertainty in Europe,London remains one of the most attractive places globally forinternational property investor and continues to be a resilientlocalised property market.

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Property agency Jones Lang Lasallesaid that investors from China, HongKong, Malaysia and Singaporeaccounted for 51% of new purchasesin central London neighbourhoods(Kensington, Chelsea, City ofWestminster, City of London, St. John’sWood and Canary Wharf) that theagency handled, up from 47% a yearago (JLL, 2012).

A compelling report by Lizieri (2011)found that at the end of 2011, foreigninvestors have acquired 52% share ofLondon’s office assets. Of the 52%, itis estimated that 39% are globalinvestors while 22% representedEuropean based investors. The reportalso found that London’s officebuildings attract more foreigninvestment than any other city, evenoutranking New York (refer Figure 1).With €72billion of sales activitybetween 2007 and 2011, Londondwarfs Paris (€43billion) and Frankfurt(€11billion) as the most attractivemarket for investment in Europe. Thereport reveals that 65% of the cityspace owned by institutional funds isheld by overseas pension funds orinsurance companies furtherconcluding that this underlinesLondon’s office market as the world’soffice investment destination ofchoice.

3.0 INVESTOR ANDINVESTMENT PROFILESSince gaining independence in 1957,Malaysia's economic record has beenone of Asia's best. Real gross domesticproduct (GDP) grew by an average of6% per year from 2000 to 2011(International Monetary Fund 2011),stamping its mark as a newindustrialised market economy.

The Foreign Direct Investment (FDI)Confidence Index is a regular surveywhich provides a unique look at thepresent and future prospects forinternational investment flows.Malaysia has made significant gainsthis year as it moves up from 21stposition to 10th position on the list.

Rapid and sustained GDP growthcoupled with the increase in capitalinflow have generated current accountsurplus and profits that need to bereinvested. This has led investors tolook into areas that offer investmentopportunities with promising capitalgains, strong fundamentals and solidyields.

Overseas Investment

The Malaysian investors arediversifying the investment strategyglobally, given the domesticconstraints of limited investible realestate market as well as insufficientdomestic investment market.

Additionally the domestic marketoffers limited liquidity to trade in largevolumes with the home market simplybeing too small to absorb all theirinvestments. It is also perceived thatthe domestic market may not be ableto offer similar yield levels to that ofinternational cities, and as such theinvestors have looked to the UK,perceived to be steady and reliable inthe high quality property marketoffering.

Amidst the Euro turmoil, Malaysianinvestors continue to look forperceived safe-havens within Europe,and that the UK is at the top of thesafety tree, not least because it is incontrol of its own monetary policy.Obviously there are other influenceson portfolio strategy for theseinvestors; however there is acorrelation in that most are targeting aparticular asset class, commercialprime real estate; and a specificgeographical area, London.

Risks

Investors decision is often based onsuperior risk adjusted returns anddiversification benefits. There arevarious perceived risks for Malaysianinvestor’s that is systemic risk which ismainly evident on global financialcentres like London and their officemarkets. An integration of propertyand financial markets can createsystemic risk as shocks in one area ofthe property market are transmittedthroughout the system. A downturn indemand for space – perhaps from adownward shock in the financialmarkets – may lower rents and, as a

Figure 1: Office Capital inflows by city 2001-2010

Figure 2: Malaysia GDP Annual Growth Rate

Source: Lizieri, 2011

Source: Department of Statistics, Malaysia 2012

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

result, depress capital values (Lizieri, 2009). From anoptimistic standpoint it can be argued that, the UK financialmarket went through a downward shock early in the CreditCrunch and is one of the first to recover. Another risk factoris that most of the investments made thus far is done by anIslamic style financed sourced from Malaysia which impliesexchange rate risk implications. Other perceived risk is thedangers of operating from a distance without localrepresentation resulting in information asymmetry.

In addressing the issue of risks, it is appropriate to also viewit from the perspective of the host nation. Foreigninvestment promotes economic growth and exports to theUK, but on the flip side there may potentially be risks to thehost nation. An example that comes to mind is SantanderUK which owns a substantial property portfolio in the UK.Questions were raised whether Santander UK (whollyowned by Spanish bank Santander) will not suffer in thesame way as its Spanish counterparts from the property

Figure 3: 2012 FDI Confidence Index

Source: Kearney, 2012

The Malaysian investors arediversifying the investmentstrategy globally, given the

domestic constraints oflimited investible real estate

market as well as insufficientdomestic investment market.

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crash that has slashed the value ofbank assets in Spain. The UK throughthe Financial Services Authority (FSA)have had to ‘ring fence’ Santander UKin order to avoid the parent companyfrom plundering their UK arm for cash.

The Investors

It is perhaps useful to gain insight onthe profiles of the Malaysian investors,as well as the size and scale of theirinvestments. The majority of Malaysianreal estate investments in UK arepension funds. Government-LinkedInvestment Companies (GLICs) areFederal Government linkedinvestment companies which aredefined by the influence of the FederalGovernment in appointing orapproving Board of Director membersand senior management, and havingthese individuals report directly to theGovernment, as well as in providingfunds for operations and/orguaranteeing capital placed by unitholders. There are seven MalaysianGLICs, namely:

1. Khazanah Nasional Berhad(Khazanah)

2. Menteri KewanganDiperbadankan (MKD) – Ministryof Finance Corporation

3. Kumpulan Wang SimpananPekerja (EPF) – EmployersProvident Fund

4. Lembaga Tabung AngkatanTentera (LTAT) – Malaysian ArmedForces Pension Fund

5. Lembaga Tabung Haji (LTH) –Malaysian Hajj Pilgrimage Fund

6. Pemodalan Nasional Berhad(PNB) – State owned asset andfund manager for the indigenousBumiputra population

7. Kumpulan Wang Persaraan(KWAP) – Public Sector PensionFund

They are divided into two categories,such as those fully-owned by theGovernment (which include Khazanahand MKD) and the ‘privately funded'but where government plays animportant guarantor or statutory role(EPF, LTAT, LTH, PNB and KWAP). TheGLICs which have already investedand at least have officially declared aninterest in London properties areinvestors no. 3 to 7 from the listabove. It is known that all theseinvestors have been given the officialmandate by the Government to investoverseas.

It is equally important to understandthat these institutional funds haveseen rapid growth in assets undertheir management for some yearsnow which is particularly due toMalaysia’s demographic profile. Forthe last few decades, Malaysia hasproduced a high percentage ofworking population who contributesto the institutional and pension fundswhile the relatively small number ofretired people means that pensionliabilities are low.

From the projection in Figure 4, thefundamental drivers of growth inthese funds are expected to continue.Additionally, the latest move by thegovernment in its 2012 NationalBudget Plan outlines an increase ofEmployer’s pension contribution frompreviously 12% to 13% (MalaysianMinistry of Finance 2012).

Figure 4: Population Change in Malaysia 2010-2050

Source: UN, Department of Social and Economic Affairs

There are various perceived risks for Malaysianinvestor’s that is systemic risk which is mainlyevident on global financial centres like Londonand their office markets.

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Malaysian institutional investors have made their foray intocommercial property investments since 2009-2010, andcurrently their portfolio can be summarised in Figure 5.

4.0 REASONS FOR INVESTINGMost Malaysian institutional investors are primarily driven bythe favourable exchange rate and long term investmentappeal by parking their money in what is perceived to be asecure and predictable economy.

However other factors besides returns and diversification areknown to have influenced them to invest in the UK. Forsimplicity and clarity, the reasons are best illustrated as aPEST (Political, Economic, Social and Technological) analysisframework as in Figure 6.

4.1 POLITICALUK is a world economic leader, a member of the G8 and afounding member of the UN and NATO; it is generallyregarded as a reassuringly safe and politically solid country inwhich to invest. From a demographic perspective, the UK isthe third most populated state in the European Union,indicating a high demand for all types of commercial andresidential real estate.

One factor that is often overlooked is the easy access forMalaysians to enter the UK. Whilst it may not be a majorreason, this is often mentioned as the reason for preferenceof Malaysian investors in residential property investment,thus in some occasions leading to commercial propertyinvestment.

PROPERTY INVESTMENTDate : July 2012

EMPLOYEES PROVIDENT FUND (EPF) 1. One Sheldon Square in Paddington Central £ 156 million2. 40 Portman Square near Oxford Street £ 180 million3. 65 Whitefriar’s; with Freshfields being the main tenant since 1989. It has

more than 10 years left on its lease at the 225,000 sq ft building;£ 148 million

4. 1 Sheldon Square in Paddington, bought with single occupancy £ 156 million5. 11-12 St James Square’s, a freehold listed property refurbished in 2007,

whilst retaining its periodic elements;£ 150 million

6. Sainsbury Distribution House in Dartford £ 80 million7. Tower Bridge House £ 140 million

Total : £ 1.01 billionPERMODALAN NASIONAL BERHAD (PNB) 1. One Exchange Square in the City, the famously lavish home of the

European Bank for Reconstruction and DevelopmentUndisclosed

2. 90 High Holborn, the headquarters of law firm Olswang Undisclosed3. One Silk Street in London, which holds offices occupied by Linklaters £350 million

Total :TABUNG HAJI Tabung Haji is the Malaysian Hajj Pilgrimage Fund Expected to make at least one investment on a commercial property in the

United Kingdom this year. Its Managing Director and Chief Executive Officer,Datuk Ismee Ismail, said the property had been identified for investmentfrom a study carried out since 2008. (source Business Times 22nd June2012).

£ 150-200 million expected

SYARIKAT TAKAFUL MALAYSIA BERHAD(TAKAFUL)

Malaysian Islamic Insurance Close to concluding an overseas investment deal specifically in the UKproperty market which would mark its foray into overseas propertyinvestments.

tbc

PROPERTY DEVELOPMENT

EASTERN AND ORIENTAL BERHAD (E&O) Private property developer Recently concluded acquisition of Princes House, a prime free-hold officecum retail building in central London

£ 20.25 million

SP SETIA / SIME DARBY VENTURE Private property developer backed by GLICs The SP Setia led joint venture was selected as preferred bidder for theiconic London site, Battersea Power Station. A joint venture includingMalaysian developer SP Setia has confirmed it has been named thepreferred bidder to buy Battersea Power Station from administrators Ernst &Young after a £400m bid. The JV between SP Setia Berhad and Sime DarbyProperty Berhad entered into an exclusivity agreement with Ernst & Young,according to a statement to the Malaysian stock exchange site, witharchitect KPF, however, SP Setia is understood to be keen to work withinthe confines of the existing Rafael Vinoly masterplan. (Building Magazine07th June 2012). It is has a Gross Development Value of £8 billion. This bidis actually one of the biggest development venture a Malaysian investor willbe involved in.

£ 8 billion

The second largest state run pension fund in the Asia Pacific Region, hadinvested over £1billion, less than a year of announcing the mandate of £1billion to be invested in property acquisitions through their appointed fundmanagers RREEF and CBREI Global. This is line with their strategy todiversify its portfolio of secured income generating asset and expand theirexposure to property sector. To date they own seven properties in the UKthrough their Special Purpose Vehicle set up KWASA Global (Jersey) PtdLtd

PNB the largest state owned asset manager in Malaysia, was set up toinvest on behalf of Malaysia’s indigenous Bumiputera population and hasassets of more than £40billion, mandated Knight Frank earlier this year toinvest their funds

Figure 5: Malaysian Commercial Propery Investment in the United Kingdom

Information tabulated above were sourced from various sources i.e. news agencies, official reports etc. and compiled by the author

For the last few decades,Malaysia has produced a

high percentage of workingpopulation who contributes

to the institutional andpension funds while the

relatively small number ofretired people means thatpension liabilities are low.

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4.2 ECONOMICALThe key drivers for investing outsidethe domestic property market andbuying global property are theincreased opportunities for either orboth of diversification and enhancedreturn (Baum and Hartzell 2012).Modern portfolio theory and theconcept of the efficient frontier showhow diversification can enable aninvestor to reach for a higher expectedreturn with a given level of risk or alower risk with a given expectedreturn (Geltner et al. 2007). It is likelythat these theoretical underpinningsformed the basis of the Malaysianinvestors’ strategic investmentconsiderations.

United Kingdom, particularly Londonis recognised as one of the largest andmost stable property markets in theworld, having consistently attractedsignificant capital investment frominternational investors. It is widelyaccepted that London property offersinvestment opportunities that are bothsecure and provide attractive incomeand capital growth.

One of the main attractions toMalaysian investors is that theexchange rate continues to be in theirfavour as the Sterling has been weakagainst the Ringgit. London propertyvalues are as much as 60% belowtheir 2007 level (incorporating bothpricing and exchange rate changes)while in sterling they are only about25% cheaper than at the peak of themarket (Bushnell and Barrowcliff,2012).

4.3 SOCIALMalaysia, a member of theCommonwealth countries, hasmaintained strong relations with theUnited Kingdom, particularly in theareas of trade, investment, scienceand innovation, education, anddefence co-operation.

Malaysia-UK link

Despite the empirical research thatattempts to price different types ofrisks, there is some evidence thatinvestment decisions are also basedon sentiment (Lizieri 2009).Malaysians studying in the UK dateswell before the Malaysianindependence in 1957. The colonialgovernment along with the newly

formed Malaysian governmentrecognised the need to providestructures for training and education,so it was then that the first Malaysianstudents started going to the UKwhich was, and still is, widelyconsidered as the most prestigiousdestination for Malaysian students.Over the decades, more were sent andthose who studied in the UK went onto become senior figures in theGovernment post-independence, thuscreating a very important componentin making binding links.

A necessary condition for investorsinvesting in a foreign country istransparency, i.e. the ability of marketparticipants to observe the informationdriving the trading process (O’Hara1995). The Malaysian legal system is aderivative of the UK system, whichinvestors find very assuring in that ithelps break down informationasymmetry. In the UK, financialdisclosures are clear, meaningful andtimely which foster confidence andtrust amongst foreign investors.

In a further effort to break downinformation asymmetry, the Malaysian

consortium for the Battersea PowerStation development is known to haveapproached British firms the likes ofBritish Land. It can also be argued thatin mitigating information asymmetry,Malaysian investors tend to relyheavily on property advisors due totheir lack of experience inunderstanding UK property transactionpractices.

Islamic Values in Investment

Being an Islamic country, there is atraditional preference for propertybased investment as Muslims areexcluded from mainstream bankingproducts because they areincompatible with strict Islamicprinciples.

The RICS published a report in 2006,which found that UK was favoured asthe top spot for Syariah InvestmentOpportunities (Royal Institution ofChartered Surveyors 2005). The reportalso highlights the increasingsignificance of property as aninvestment vehicle for Syariah funds.Syariah compliance is absolutelyfundamental to Malaysian investors asMalaysia is an Islamic country and a

POLITICAL

Stability

Immigration

ECONOMICAL

Diversification

Safe Haven

Favourable exchange rates

Rapid growth in assets

Domestic investment constraints

Consistent capital growth &

performance prospects

SOCIAL

Malaysia-UK link

Transparency in legal framework

Easy access to Syariah

compliance

Influence

TECHNOLOGICAL

Current Market Strucure

•Long-term investment appeal

•Advantage to cash investors

•Benefits of a vola�le market

•Availability of distressed proper�es

ChoiceTenants

•Well established property market

•Shortage of new development

Availability of information on

market fundamentals

Figure 6: Reasons for Investing

Source: Author

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great majority of the contributors to the funds areMuslims i.e. PNB, Takaful, Tabung Haji and LTAT.

The overarching principle of Islamic financial model workson the basis of risk sharing and that all forms of interestsare forbidden. In addition, investments should onlysupport practices that are not forbidden – trades inalcohol, betting and pornography are not allowed. Thisdoes place a constraint on Malaysian investors’ propertyselection resulting in a tendency to shape investmentpolicies towards a preference of commercial officeproperties as opposed to retail properties.

Typically international investors seek to preserve andenhance wealth in a tolerant and welcomingenvironment, which the UK Government clearlydemonstrates the political commitment to fostering a UKIslamic finance industry and the FSA welcomes theinnovation that Islamic banking brings and the diversity itfacilitates.

Sphere of Influence

It is widely accepted that someforeign investors invest with a viewto gain influence. Whilst it may notbe a major consideration forMalaysian investors but it is awelcomed consequential effect,especially when most of theMalaysian investors are GovernmentLinked Companies.

The Shard is Western Europe’stallest sky scraper and it is 95%owned by the Gulf state of Qatar.Bought at a cost of £1.5billion, itsQatari owners say they are notworried about re-couping theirinvestment because they’re takingthe long view and committed toLondon’s real estate market, wherethey already own retailer Harrodsand many other properties (Kamel,2012).

Other Middle Eastern invested assets, considered to betrophy assets, are The Shard, Harrods, Canary Wharf, OneHyde Park, Chelsea Barracks and Olympic Village. Thiscertainly creates visibility and arguably may create sphereof influence from a political standpoint.

The Malaysian investors entry into the super primecommercial real estate in the UK as well as recentinvolvement in English Premier League and Formula 1,have been seen as raising Malaysia’s profile.

4.4 TECHNOLOGICALThe UK especially London is a long, established and wellrespected property market; not overly regulated whichcan make purchasing difficult and very expensive. Itscommercial property continues to be a globally tradedcommodity and for the third year running, London wasthe most traded global real estate market. Private equityfunds are more concerned with high expected returnsoften adds more emphasis on growth prospects when

investing in properties. This is true to a certain degree ofUK properties, however the current economic andfinancial uncertainty have made UK less attractive tothese investors.

The current condition in the UK is such that it attractsinstitutional and pension funds that are in it for the longterm as opposed to investors with a short term ‘flip’investment strategy. Pension funds from Malaysia areknown to be risk averse and will normally place greateremphasis on a country’s risk rating and level oftransparency.

Current Market Structure

Domestic investors are frequently finding themselvesoutbid on prime central London properties. Part of theproblem remains a lack of funding, as banks continue tobe very cautious in their lending. FDI is underpinned byopportunities being thrown up by highly geared Europeanbanks and property developers.

Carefully researched properties canmean that London propertyinvestment offers opportunities forcash investors who are not affectedby crippling interest rates and lackof mortgage opportunities. Re-possessions and distressedproperties are more abundant thanever, offering shrewd buyers thechance to invest in key locationswhere they might previously havebeen priced out of the market. Onecan argue that distressed propertiesare even more abundant in the USand other European countries;however a combination of otherfactors in real estate investment asmentioned in the previous sectionsmust be considered.

Choice Tenants

A large part of returns oncommercial property is derived from income as opposedto increases in capital value. Therefore, fundamental toLondon’s appeal in attracting foreign investors is thefinancial businesses that sustain the income and value ofits office stock.

There exists a deep pool of investment grade propertyassets with high build quality, relatively long triple-netleases, and many well-known tenants with strong balancesheets, thus promising secure income streams.

The commercial property market places considerableemphasis on the financial strength, or covenant of anoccupier. This, along with the lease terms, is critical inassessing both the risk in, and the value of, an investment(Royal Institution of Chartered Surveyors 2007).

Most if not all of the properties that have been purchasedby Malaysian investors thus far have similarities in thecontext of having quality tenants. Example of high profiletenants for buildings that have been purchased are asfollows;

Carefully researchedproperties can meanthat London property

investment offersopportunities for cashinvestors who are notaffected by crippling

interest rates and lackof mortgage

opportunities.

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REFERENCESBaum A., (2009) Commercial Real Estate Investment; A Strategic Approach, Estate’s Gazette.

Baum A., Hartzell D., (2012) Global Property Investment: Strategies, Structures, Decisions, Blackwell Publishing.

BIS Department for Business Innovation and Skills, (February 2011) Trade and Investment for Growth, London: StationeryOffice.

Bushnell, C., Barrowcliff, S., (February 2012) International Capital in London, CB Richard Ellis.

Department of Statistics, Malaysia, (2012) URL: www.tradingeconomics.com

Geltner D.M., Miller N.G., Clayton J., Eicholtz P., (2007) Commercial Real Estate Analysis and Investments, South-WesternCengage Learning

International Monetary Fund (2011) World Economic Outlook.

JLL, (2011) The UK Big Box Industrial and Logistics Market report, Jones Lang Lasalle, URL:http://www.joneslanglasalle.com/MediaResources/EU/Marketing/EMEA/JLL_UK_Big_Box_Market_Feb2012.pdf

Kamel, C., (July 2012) Al-Arabiya News

Kearney, A.T. (2012) Foreign Direct Investment (FDI) Confidence Index 2012

Lizieri, C. (2011) Who Owns The City?, Cambridge University Press.

Lizieri, C. (2009) Towers of Capital, Blackwell Publishing

Malaysian Ministry of Finance (October 2012) Belanjawan Negara 2012 - National Budget Plan

O’Hara, (1995) Market Microstructure Theory, Wiley-Blackwell Publishing

Royal Institution of Chartered Surveyors, (2005) Syariah Property Investment: Developing an International Strategy, RICS

Royal Institution of Chartered Surveyors, (2007) Understanding Commercial Property Investment – A Guide for FinancialAdvisers, RICS

• One Silk Street bought by PNB occupied by reputablelegal firm Linklaters

• One Exchange Square in the City, the famously lavishhome of the European Bank for Reconstruction andDevelopment

• 90 High Holborn, the headquarters of law firm Olswang.

The UK has more European company headquarters ofoverseas companies than all other EU members put together(BIS 2011). This makes a solid case for investing in theLondon commercial property market as currently there is ashortage of new development, thus promising uplift andimprovement in office rent in the medium to long term. Thefact remains that there will be a continued global anddomestic demand for space in the city and relatively goodchance of finding a good covenant tenant.

Availability of information on market fundamentals

The UK adopts global real estate standards and this feature isunique to only a few major cities in the world. Informationon London property market is vastly available from a numberof research groups and third party data providers. Establishedprofessions in property valuation and finance ensure thatthere is a wealth of information on investment performanceindexes, service charges, rent reviews, lease renewals etc.

5.0 CONCLUSIONThe UK is currently experiencing unprecedented conditionsin the development where lack of available equity and debt

for development have made high-end UK developers unableto develop prime central London sites. This coupled withstrong occupier demand which have remained for bothcommercial and residential properties have fuelled asustained real estate investment opportunity to Malaysianinvestors to enter the market, often at favourable discountsfrom historic pricing. Legislative change in terms of MalaysianGovernment’s mandate to allow investment in global realestate is expected to gain momentum.

This is deemed as the right time for them to diversify theirinvestment allocation in prime commercial properties withincentral London. EPF which had invested over £1billion, lessthan a year of announcing the £1billion mandate, isrumoured to have remained keen on further adding to theirportfolio. They are one of the backers of the SP Setia/SimeDarby Joint Venture for the Battersea Power Stationdevelopment. PNB, LTAT and KWAP have officially expressedkeen interest in London’s commercial properties.

With the Malaysian major institutional investors well into theLondon property market, it seems quite likely that other cashpositive Malaysian investors will look in the same direction inthe short and medium term.

Faisal is a Chartered Quantity Surveyor who is currently with Davis Langdon (anAECOM Company) based in its London office, where he is part of the HealthcareSector Team for over 6 years. He is also currently pursuing a part time Masters degreein Interdisciplinary Design for the Built Environment at the University of Cambridge.The article was prepared as a partial fulfilment of the requirements for his studies.

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A Discussion OnClient Influence On PropertyValuations In Malaysia

Kamalahasan AchuDepartment of Real EstateFaculty of Geoinformation and Real Estate,Universiti Teknologi Malaysia81310 UTM Johor BahruEmail: [email protected]

A study on portfolio valuations in theUK revealed that about 20-50% ofend-of the-year valuations wouldnormally be challenged at the draftvaluation meeting and a 50% out ofthis proportion are more likely to berevised upwards (Baum et al., 2000).Another related UK study providesstatistical evidence in support of theview that portfolio valuations wereadjusted to reflect the differentrequirements of fund managersduring the 2007 downturn incommercial property markets(Crosby et al., 2010). These studiestend to reinforce the view that therole of client influence is important inexplaining the accuracy and variationof valuation outcomes.

“The influence of someone who has aninterest in a particular value conclusion

is probably the most frequent cause ofvariances in value conclusions.”

(Roberts and Roberts, 1991, pp. 214)

1 The author’s review paper on client influence is under publication but interested readerscan contact the author for a copy.

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Introduction

As far as the valuers are concerned, the above view,regardless of whether it is accepted that influence is the mostfrequent rather than just one of the causes, without doubt

questions their professionalism. This has to be viewed in the context ofclient-valuer economic relationship given the level of competitionamongst firms and scope of professional services offered to clients.

It is not overly surprising to learn from studies elsewhere that pressureand/or influence by clients can take many forms from withholdingpayment and restricting future instructions to discontinuing the serviceof the respective valuation company or valuer. Implicit in the above-mentioned studies is that client influence involves clients’ specificactions to change valuation outcomes. In addition to these verbalthreats and actions, clients’ feedbacks and communication before,during and after a valuation are also other potential influence cues.

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2 A paper on this research was presented at UTM-IBIMA International Real Estate Conference (INTEREC) 2012 Kuala Lumpur

3 This type of clients is referred to as “sophisticated client” in the literature

4 From Levy and Schuck (1999)

Hence, client influence can be tacit and explicit and theformer is far more difficult to realize than the latter. However,it is not the aim of this paper to provide a full review of theexisting literature1 on client influence. This paper intends toshare and discuss some of the main findings of a study,which was conducted to explore the potential factorsaffecting client influence on valuations in Malaysia. This isalso important in understanding the nature of relationshipbetween the client and valuer in commercial valuationpractice and whether there are real threats to independentvaluations in Malaysia. The research was conducted by theauthor utilizing semi-structured interviews with registeredvaluers and a small sample of institutional clients2. The keyfindings are discussed in the following sections.

Managing client’s expectation Clients do not always come to valuers with a clean slate; atthe very least they think they have some knowledge ofvaluation and value. This is certainly the case withinstitutional clients who have been managing their portfolio

of properties for a long time3. It is even more complicated ifthe client himself or herself happens to come from avaluation background. Hence, it is just natural that clientshave some idea of what the value should be and soon thisidea becomes an expectation and at times a strongexpectation. Some of the clients’ comments during theinterview indicate that they anticipate this expectation will bevalidated by the valuer. We have heard from some fundmanagers claiming that the valuers should listen to thembecause “they understand their asset better than the valuers”.That sounds like a fair comment but how well the clientsunderstand about the notion of ‘market value’? Is it a valuefrom their perspective or from the market’s perspective?What we may infer from this is that clients could be able todistract inexperience valuers with their “expert power”4.

On the other hand, it is the duty of the valuer or valuationfirm to clarify their position to the client from the day one.They must not let the client to dictate or give any indicationsto the client that they would be able to give the value thatthe client expects. This may not be as easy as it sounds

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particularly with valuers having a long working relationshipwith certain clients! However, valuers would certainlybenefit from educating and enriching clients as to eachother’s responsibility from the early stage of contact. Thevaluers interviewed in this study also noted that clients’lack of understanding of the meaning of market value canbe another contributory factor for client influence.

Professional vs. Businessman An interesting factor emerged from the interviews is theextent to which valuers consider them as professionaland/or businessman. There was an indication that themore ‘business-minded’ valuers are easily influenced byclients and vice-versa. One of the valuers interviewed forthis study indicated that problems might arise when thevaluer starts to think like a businessman instead of as aprofessional. This is a question of ethics and moralprinciples of the valuer at the individual and companylevel. There is certainly a role for higher hierarchy withinthe firm in nurturing the behavior of valuers. Seniorvaluers could lead by example and establish a culturewithin the firm which upholds a high level ofprofessionalism. Good role models are very important forthe younger generation of valuers to flourish as ethicalprofessionals.

However, individuals and companies as a whole may havecertain flexibilities and different attitudes towardsprofessional ethics and these may be used to gainbusiness relationships with clients (Poneman, 1992). Forexample, there is an anecdotal view in the market thatsmall and medium-sized practices may be ethically moretolerant than the larger practices. This may be due to feedependence of the former on certain clients (Baum et al.,2000). Moreover, firms with long experience in the marketand multi-disciplinary services usually have certainadvantages over smaller firms especially in terms ofinformation capability. Fee dependence on clients alsomeans there is a risk that valuers may become advocatesto their clients rather than independent “gatekeepers”.Thus, there has to be a right balance between being aprofessional and a businessman in order to safeguard thereliability and integrity of valuation. It was reassuring,nevertheless, to hear from most of the valuers interviewedfor the study talking about reputation and long-termsurvival in the industry.

It would be interesting to explore how valuation educationand CPD programmes could effectively cultivate highethical principles among valuation professionals. Perhapsresearch on value system of our professionals will help usunderstand better their professional and businesspractices.

The valuers interviewed in this study alsonoted that clients’ lack of understanding ofthe meaning of market value can be anothercontributory factor for client influence.

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Client meetings, feedbacksand draft values Meeting clients and exchanginginformation about the subject propertyare an integral part of the valuationprocess. Client meetings, in particular,are used to corroborate other sourcesof information that can be critical tothe valuation. It was understood fromthe interviews that for somecomplicated valuation cases therecould be a series of meetings with theclient. This must be related to amountof information that needs to becollected within a short period of timewhilst providing an opportunity tovaluers to explain to the client whythey need any particular information.The benefits of these two-waycommunications are not in doubt.Nevertheless, there are scopes forselective information provision andimplicit and explicit pressures to beexerted on valuers during thesemeetings. For instance, there werecases where clients wanted to knowthe outcome of valuation prior tovaluers submitting their valuationreport. Responses from valuerssuggest that they are willing to informand discuss the initial outcome of thevaluation with their clients.

Although not referred to as a draftvaluation, the respondents’descriptions of this practice indicatesimilarities with the practice ofsubmitting draft valuations in the UKand New Zealand (Baum et al., 2000;Schuck and Levy, 1999).

From valuers’ point of view, these draftmeetings are all aboutinformation sharing so thatthe quality of the valuationcan be further improvedwhereas the clients suggestthat they make use ofthese meetings tounderstand the valuer’sthought process behind thevaluation. In so doing,some examine the valuer’sassumptions and commenton whether theassumptions areappropriate for thevaluation. It appears thatthey can be critical of everyassumption and judgmentmade by the valuer. One of

the client interviewees admitted thathe would argue with the valuer ontechnical issues such the discount rateand occupancy rate assumed in thevaluation. In some cases, valuers arerequired to present and justify their‘findings’ in front of their clients. Whatclients seem to overlook is the factthat they are essentially bringing intheir expectations and biases into thevaluation process. Considering muchof the discussion would inevitablyrevolve around the value and thethought process behind it, what is theprobability that these draft values willnot be revised subsequently? Are thedetails of the meetings recorded andmonitored? This is certainly an area ofconcern which would benefit fromfurther research.

Margin of error andjudgment in valuation A number of factors which emergedfrom the study are related to thenature of valuation such as the use ofjudgment, margin of error andvariation, time pressure and fee.Amongst all, the use of judgment andthe conventional margin of errorfactors offer some interestingexplanations. Clients indicated thatthey might use the differences of valueopinion among valuers as ajustification to pressure valuers toincrease or decrease valuation. Theybelieve that 5-10% revision in value isacceptable in practice and therefore itis not wrong to demand such arevised value from the valuer. In otherwords, they assume that altering the

From valuers’ point of view,these draft meetings are all

about information sharing sothat the quality of the valuation

can be further improvedwhereas the clients suggestthat they make use of thesemeetings to understand the

valuer’s thought processbehind the valuation.

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References Baum, A., Crosby, N., Gallimore, P., McAllister,P. and Gray, A. (2000) The influence ofvaluers and valuations on the working of thecommercial property investment market,Report for the Education Trusts of IPF, RICSand Jones Lang Lasalle.

Crosby, N., Lizieri, C., and McAllister, P. (2010).Means, Motive and Opportunity?Disentangling Client Influence onPerformance Measurement Appraisals.Journal of Property Research, 27(2), pp 181-201.

Levy, D. and Schuck, E. (1999). The influenceof clients on valuations, Journal of PropertyInvestment & Finance, 17(4), pp 380-400.

Poneman, L. A. (1992). Ethical reasoning andselection-socialisation in accounting,Accounting Organizations and Society,17(3,4), pp 239-58.

Roberts, J. R. and Roberts, E. (1991). Themyth about appraisals, The Appraisal Journal,2, pp 212-20.

valuation 5-10% will not affect the integrity ofvaluation.

It would be equally interesting to hear whatvaluers think about this. Moreover, it was foundthat the use of judgement and certain valuationmethod may provide opportunities to clients topressurise valuers. Say for example, a valuationusing comparison method and a valuationwhich is derived from more transparentcalculations and analysis such as discountedcash flow. Clients may perceive the use ofadjustment percentages in comparison methodas subject to question or in some casesunsubstantiated. The same can be said aboutthe DCF inputs but at least here the valuerwould have more supporting analysis and datato justify the valuation. Of course, DCF is justone example and this technique is notnecessarily any good in valuing certainproperties. The point is, would it be helpful interms of alleviating client pressure if valuerscould improve their valuation know-how with,say, statistical analysis? This is more aboutempowering valuers than criticising the use oftraditional valuation methods. Interestingly, thestudy by Baum et al., (2000) discovered thatvaluers and clients were using different methodsto estimate price.

Experience and competence Perhaps one cannot and should notunderestimate the role of experience andknowledge in this issue. These are indeed twodefense mechanisms against client influenceand other external influences which mightthreaten the independence of valuation. Invaluation, experience and competence cross-determine each other. Both are required in orderto successfully defend any valuation.Competency can only improve with moreexperience but that should not stop valuers fromexploring new frontiers of valuation knowledge

and markets. Make no mistake in saying thatMalaysian valuers have come a long way inestablishing a respectable profession in thiscountry and have been fortunate to get theguidance of dedicated valuation gurus andpioneers in the field.

More importantly, considering the needs tomanage expectations of clients as well as toimprove transparency in valuation, valuersshould find ways to communicate with andenlighten clients as to the liability and fiduciaryduties that they carry as a registered valuer.Clients deserve better, so do valuers! Thechallenge is also on the future generation tocontinue the tradition and equip themselveswith the right education and training.

Concluding remarks The author’s study involving registered valuersand corporate clients in Malaysia although doesnot unearth any evidence of pervasive clientinfluence on valuations; it does draw attentionto some potential factors and perceptions ofvaluers and clients on the phenomenon. Threatsto independent valuation such as client pressureand influence may not be completely eradicatedin the market but it is also not fair to close aneye on the issue and say “that’s the way it is” or“that’s how the market works”. Ethics and moralprinciples can vary between individuals but it isthe responsibility of the profession as a whole tothink about long-term benefits and acknowledgethat valuation is a reputation business. As clientsare becoming more intelligent and fussy, theycan also be better informed on who valuersreally are and how valuers can be of service tothem professionally. There always be a fewindividuals who may be pushed around by theirclients but as the country becoming moredeveloped and the profession becoming moremature, only those with good reputation willprevail in the market eventually. l

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Bulletins ofPenang TownPlanningAppeal Board

Associate ProfessorSr Dr. Ting Kien HwaHead of Centre for Real Estate Research (CORE)Universiti Teknologi MARA

The Penang State Town & CountryPlanning Department has published “BuletinRayuan” Volume 1 and 2 in 2011 which provides a

gist of decided town planning appeal cases by theAppeal Board of the Penang State. Of late, theDepartment has published Volume 3 in June 2012.

These bulletins are important initiatives by the PenangState Town & Country Planning Department to enhancethe information distribution on the decided cases to thelegal practitioners, local planning authorities, academicsand public on how decisions are reached in such appealcases.

The ratio decidendi in these decided cases will provideuseful knowledge as to how the decisions on the appealcases are being made by the Appeal Board based onplanning laws and facts. Volume 1 and 2 of the bulletinpublish the appeal cases decided in 1993 and 1994respectively.

Volume 3 is further improved by providing a gist of thereasons submitted by the appellants and the reasons forrejecting the appeals. Selected sections of the writtencases are also published in the bulletin. Important factsconcerning the reasons for the rejection of the planningpermission applications by the Appeal Board aresummarised and presented in this bulletin.

In Volume 3, some statistics are provided on the decidedappeal cases. The statistics show the districts, categoriesof cases, decisions of the cases and the durations of theappeal cases (i.e. from the date of appeal application tothe date of the case being decided).

With the dearth of decided planning cases, these threevolumes of bulletins will provide further insights into theapplications of the town and country planning law inPeninsular Malaysia, and for the Penang state inparticular.

It is hope that more volumes of the bulletin areforthcoming to cover the decided appeal cases untilrecent years which will be able to reflect the complexitiesof development and planning issues that had arisen inmodern property development. l

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Wan Hussin W.M.A.PhD, MBA, BSc(Hons), Dip.LSurv, FRISM, MSP,MAALS, CPULLicensed Land Surveyor under Act 458 [Rev. 1991]Universiti Sains Malaysia

Reduce Stress byCreating TrulySupportiveFriendships

It has been generally accepted that healthy andsupportive relationships can reduce stress and improvethe overall health and sense of well-being. However, allrelationships are not equally supportive. Having anetwork of supportive friends can be vital to the overallwell-being of a person but the key to build suchrelationships with people that are truly supportive andsustaining is sometimes very tricky.

One of the most effective stress coping strategiesis to talk about your problems to somebody whom you trust.In fact, to talk about a problem with a friend is a way of

releasing some of the stress, and the battle is half won. But masteringthe skills of talking about a problem to a friend whom you can trulytrust is a real challenge so that a feeling of connection and well-beingis achieved. With all the challenges around us and the workload to becompleted within the available timeframe, a truly supportivefriendship is all that is required to reduce some of the stress that weare facing. The following are some practical tips that can be adoptedto reduce some of the stress around us:

a) Meeting people. A fairly common social issue we all have is thatwe are not sure how to make friends and put together a sociallife for ourselves. The more people we have in our life, the morelikely we are to have truly supportive relationships with at leastone or some of them. It is beneficial to be able to regularly add

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new people to our circle. It may seem simplistic, butthere can be a lot to each point. People whostruggle with their social lives often stumble on oneor more of them as well. But the art of makingfriends is to find some possible candidates, eitherby drawing on the current contacts or meetingsome new people. Make full use of the existingseeds of a social life could be a practical step as it isoften easier to turn existing contacts into full-fledged friendship than it is to meet new ones.Getting more out of the current relationships can goa long way, but sometimes it doesn't always work.

Sometimes you are at a point where you need tomeet entirely new people. Not having easy accessto potential new friends is a big barrier for manypeople in creating a social circle. Overall, meetingnew people may require making an effort to pullout of your day-to-day routine. If most of yourhobbies are solitary, you might also need to addsome more people-oriented ones to the mix. Also,the easiest way to naturally meet a lot of people isjust to live a full, interesting life and run into lots ofpotential friends.

Once you are in a situation with some prospectivefriends around, you need to strike up conversationsand try to get to know them. You won't form aconnection with everyone you interact with, but ifyou chat to enough people you will find the onesyou like and get along pretty well with some ofthem. Once you have done that you could say youare now at the friendly acquaintance stage.

b) Find Time to Make Friends. It is important to maketime to nurture relationships, and to go out andhave fun with friends. You may feel like you justdon’t have time to spend on this, but finding timeand good time management and organisationtechniques can help you find more time in your lifeto spend on friendships. These techniques can alsohelp you to show up on time, remember birthdaysand other important events, help friends when theyare in need, and do other things that will strengthenfriendships and make them effective andsupportive.

c) Assertiveness. Many of us think of assertiveness as‘standing up for yourself’ and ‘not letting peoplepush you around’. Assertiveness is basically thealternative to passivity, as much as toaggressiveness which is a way of handling peoplewhile you try to get your needs met at the expenseof others’ needs. Developing the skill ofassertiveness can really help you strengthen yourrelationships, making them mutually supportive,lasting and opening the lines of communicationwhile meeting many new effective friendships.

d) Listening to Friends. We all have our hard days.The need to talk to someone who cares to lend hishelping ears is so valuable during these hardmoments. Being able to talk to a friend about ourfeelings is all it takes to turn things around and

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

make stress a feeling ofconnection and well-being. Beingtruly listened to and understoodcan have profound effects on us.Reciprocally, it is important to giveas well as to receive thissupportive type of listening whensupport is truly needed. When acolleague is talking about thingsthat stresses or upsets him, theeffective way is to just listen tothe grievances and occasionallyask about his feelings to showsupport and understanding. Trynot to tie the conversation back toyour past experiences, but focuson the problem at hand and be agood listener. Questions maycome as the session goes butlimit to those positive ones thatcan generate energy. Goodlistening skills can always be alifeline to peace.

e) Letting Go the Negatives. We areall human beings and are neverthe same as we all change andgrow in different environmentsand directions. It is a matter ofjudgment as to who should orshouldn’t be around you. If youhappen to come across someonewho makes you feel bad aboutyourself and never show any interest to share any ofyour interests or values, the best is to avoid furtherrelationship or to let it fade away. Even if you have tokeep him in your life out of loyalty or being a closefamily member, it would be better and beneficial not tocount on him for support. Self-judgment is thereforeimportant to make your stand. Thus, it is important tohave several people you can count on for support inyour life by cultivating a circle of truly supportivefriendships that can make a huge difference in how youhandle stress and life.

f) Effective social support. Having one or two close andsupportive friends is at least as valuable to emotionalhealth as having a large group of friendly acquaintancesor more shallow friendships. However, having socialsupport from several supportive friends would be thebest of both worlds. Experience will tell as to who youare more comfortable with, but having a few differentfriends to fall back on provides a better blend as you candraw different benefits from different types of peoplewith different characters. There are many ways ofmeeting up with new friends such as getting engaged ina hobby of your choice, be a member of a local surauand join religious programmes, joining a charityorganisation or community network, even throughsports.

g) Assertive Communication. Assertiveness is the ability toexpress one’s feelings and assert one’s rights while

respecting the feelings and rights ofothers. Assertive communication isappropriately direct, open and honest,and clarifies one’s needs to the otherperson. To some of us, assertiveness cancome naturally but it is a skill that can belearned. People who have mastered theskill of assertiveness are able to greatlyreduce the level of interpersonal conflictin their lives and reduce major stressors.Assertive communication can alwaysstrengthen your relationships, reducingyour daily stress and providing you withsocial support during difficult times. Apolite but assertive ‘no’ to excessivedemands and requests from others,friends and co-workers, even close familymembers, can be effective in avoidingunbearable overloading on your dailyschedule and promoting balance in life.However, assertiveness is alwaysconfused with aggressiveness as bothinvolve standing up for one’s rights andexpressing one’s needs. The maindifference is that individuals behavingassertively will express themselves inways that respect the other person byassuming the best about people, respectthemselves, think “win-win” and try tocompromise. On the other hand,behaving aggressively using disrespectful,manipulative, demeaning, abusive orretaliatory tactics always create

unnecessary conflicts and confrontations, alienation, ill-feelings and damaged relationship.

As we all experience tough times, having a supportivenetwork of family members, relatives and friends isparamount in coping with stress. They are the ones whoform the support system that you can turn to for comfort,advice or help. They are the ones who would listen to yourconcerns, help think about alternative plans or ideas, comfortyou when you are down, even help with material needs. Theprocess of supportive friendship adds to your supportnetwork like making a patchwork quilt; a variety of differentpieces being added over the years. Sometimes an unusualpiece adds some special unexpected quality that patch overplaces where the material has faded or worn thin. Supportivefriendship may help you through the stress of life; thus byreaching out to others and taking advantage of their supportand friendship, you can gain strength to deal with yourproblems and an ability to take control of your situation, andreduce the stress in life.

W.M.A. Wan Hussin is a Professor at the School of Civil Engineering, Universiti SainsMalaysia. He conducts several courses on stress management and delivers publiclectures and brain storming sessions on management issues for variousorganizations. He is currently a Licensed Land Surveyor, Member of the Association ofAuthorized Land Surveyors (MAALS) Malaysia, Fellow of the Royal Institution ofSurveyors Malaysia (FRISM), a Malaysian Speaking Professional (MSP) of theMalaysian Association of Professional Speakers, a Certified Professional Utility Locator(CPUL) and can be reached at [email protected]

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The Professional Journal of Royal Institution of Surveyors MalaysiaManagement

39

The FutureBuilders“The future is not what it used to be”

Dr Norman ChornCentre for Strategy Development

Why Future Building?

Ihave watched many organisations strugglewith typical forecast-based planning approaches. Theirplans are based on sets of assumptions that predict

factors such as market size, interest rates and the like.Often these assumptions become invalid soon after thestart of the planning period, and the plan loses much ofits credibility. Leaders often give up on the planningprocess in these situations, declaring planning notworthwhile (or even required) in these rapidly changingenvironments.

But I have also witnessed another group of leaders whoengage in quite a different form of planning for thefuture. Rather than evading the uncertainty by makingpredictions about the future, they embrace theuncertainty and use it to drive their planning processes.These leaders have recognised that different planningapproaches are required when working in unpredictableenvironments. And they have used these approaches tobuild purposeful futures for their organisations. I callthem the FutureBuilders. These are some of theprinciples they espouse.

Legacy Assets Can Become A MajorCompetitive DisadvantageIn these “new normal”1 conditions, it seems as if eventhe most venerable brands are vulnerable. Organisationssuch as Encyclopaedia Britannica, Ansett Airlines andRover cars are evidence that when the rules of themarket change, everyone goes back to the start. Previoustrack records don’t count!

1 A term coined to describe the fact that discontinuity and change should now be considered as “normal” operating conditions.

I have been reflecting about my experiences with clientspreparing and developing their strategic plans. In the last few

years, this exercise has become increasingly complex andchallenging. In part, this is due to markets having become so

unpredictable and volatile. But it is also been hampered by thegrowing inability of conventional planning approaches to cope

with discontinuity and change.

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

In addition, as the environment shifts, your mostpowerful competitive weapons can becomemillstones around your neck. Those very assets,processes or competencies that have provided youwith competitive advantage in the past, can holdyou back by narrowing your range of strategicoptions. Examples include the integrated steelproducers’ inability to compete with the nimble andflexible mini-mills, or the inability of the traditionallyfull-service airlines to compete effectively with thehighly focused niche specialists such as Easyjet andSouth-West Airlines.

Culture Is Often BlindingEncyclopaedia Britannica found that their previoussuccess formula (printing high quality volumes anddistributing via a direct sales force) was so deeplyetched into the culture of their organisation, thatmanagement was unable to see alternativepathways to success. Even with the best consultingfirms working alongside them, these decision-makers could not accept the fact that their culturewas giving them selective perception, and there wasno future in their current strategy!

Strategy Is A Conversation WithinThe OrganisationFutureBuilders recognise that strategy evolves in acontinuous process as managers and staff interact,share ideas and make decisions. They describe it asan ongoing “conversation” within their organisation.

These leaders will seek to develop strategy byinfluencing and shaping the direction of theconversation. This can be done by inputting keyinformation and concepts at various points.Although many people are involved in theconversation to develop strategy, FutureBuildersaccept a significant responsibility to shape anddirect it.

The Future Is A Set Of PossibilitiesThat Can Be Shaped And InfluencedBy Purposeful Behaviour And ActionsFutureBuilders understand that the future does notexist a priori. The ongoing cycle ofdiscoveryèchoiceèaction means that individualsand organisations influence the shape of theirenvironment by the very choices and actions theytake.

Futurebuilders Do Not Attempt ToPredict The FutureFutureBuilders don’t attempt to predict the future.Instead, they work on developing a series of alternativeand plausible futures, and then examine theorganisation’s position within each of thesealternatives. These so-called scenarios are not just pie-in-the-sky science fiction or fantasy, but rather a seriesof plausible stories about the different paths alongwhich the future is likely to unfold.

discovery

action choice

40

FutureBuilders … work on developing aseries of alternative and plausible futures,and then examine the organisation’sposition within each of these alternatives.

FutureBuilders …recognise theimportance of focusingon people and theirexperiences rather thansimply the data thatmeasures market sizeand relevantdemographics.

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The Professional Journal of Royal Institution of Surveyors MalaysiaManagement

41

No Monarchy Has Ever Fomented ItsOwn OverthrowMy experience is that leadership teams usually find itdifficult to envisage bold and adventurous futures,particularly those that might threaten their vestedinterests and privileged positions. Envisaging thefuture is therefore best left to bright, younger peoplethat have creative and contrary views about the waythe industry will unfold into the future.

Leaders are best making the strategic choices abouta particular strategy or course of action.FutureBuilders will often separate the process ofsearching for new opportunities from the allocationof resources and traditional decision-making.

They generally mobilise younger, often more juniorstaff to develop these alternative scenarios as part oftheir planning process. These Pathfinder Groups arethen directly sponsored by the leadership team andafforded some protection from the prevailing culture.

The Futurebuilding ProcessTheir process can be summarised by the followingthree steps: Key Characteristics Of The

FuturebuilderFrom my research and observation ofFutureBuilders at work, I have isolated four keycharacteristics that seem to describe the waythey work.

A Growth And Learning MindsetFutureBuilders are characterised by a growthand learning mindset2 that sets up a virtuouscycle. The key elements of that cycle are:

• Treating every day as a school day: A beliefthat life is a journey of learning and growth

• Seeking new experiences to create learningopportunities: One can only learn by beingexposed to different experiences

• Accepting the uncertainty that accompaniesthese new experiences: In order to learnsomething new, the experience has to bedifferent and therefore uncertain

• Learning from new experiences to broadentheir repertoire: The enhanced repertoireincreases their capability and overalleffectiveness as a leader.

2 Based on the ideas of Carr, Liedtka, Rosen and Wittbank, in “In search of Growth Leaders”, MIT Sloan Management Review, July 2008.

Develop future scenarios

Analyze industry

trends, change drivers

and uncertainties

Developed by

Pathfinder Group

Develop winning

strategies for each

scenario

Developed by

Executive Team

Develop action plan to

develop future

capabilities

Developed by Executive

and management

Conduct strategy workshop(s)

Action plan for capabilities

View life as

learning

journey

Broaden

your

repertoire

Seek new

experiences

Embrace the

uncertainty

FutureBuilding offers usefulpointers for planning

effectively in an uncertain andchallenging world.

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

42

Prefer People Over DataFutureBuilders recognise that the traditional emphasison “customer-centricity” can often obscure the realpeople who make up the customer base. Theyrecognise the importance of focusing on people andtheir experiences rather than simply the data thatmeasures market size and relevant demographics.

So, instead of simply describing the market by way ofstandard demographics and statistics, they focus onidentifying target groups who are characterised byparticular lifestyles, product usage patterns or needs.They use research approaches where they can studyand understand the real life experiences of customers3.Approaches such as these enable FutureBuilders tounderstand the needs of target customers as realpeople – thereby promoting value propositions thataddress these customer needs more closely.

Avoid Big Risky BetsFutureBuilders are not avid risk seekers. They prefer toplace small bets fairly quickly and then learn from theoutcomes. They move on quickly and recognise thatany failures from these small experiments are the pricefor learning and testing propositions. It’s theperformance of the overall portfolio of experimentsthat counts – not the outcome of an individual bet.

As a consequence, FutureBuilders are fairlyconservative and tend to shy away from making largeand risky “bet-the-business” decisions.

Allied to this is the fact that FutureBuilders rarelydescribe themselves as perfectionists. In a way,perfectionism may be interpreted as a fear of havingone’s work judged and receiving feedback – hence theneed to continually avoid releasing it. In addition, thenotion of “completing something to perfection”connotes that there is no more to be achieved orlearned. FutureBuilders favour the view that preparingfor the future is an ongoing dynamism – somethingthat keeps moving as they learn and develop theircapabilities further.

Rational OptimistsFutureBuilders are rational optimists – they believethat they can and will make progress by pursing abold, but sensible, approach. While they hold anoptimistic view of life, they recognise that optimism isNOT necessarily the opposite of pessimism. It is notthe idealistic belief (or hope) that things will get bettersimply because they want them to.

Instead, rational optimism is a balanced understandingof the whole system of which they are part. It isrecognition of both strength and weakness; an interestin building the best as well as repairing the worst; anda concern for finding self fulfilment as well as servingthe community. Rational optimists are realists, buttheir defining point of difference is that they don’t giveup on themselves.

What Does This All Mean?It is clear that the traditional approaches to strategicplanning are not coping well with the post GFCconditions. Making planning assumptions by predictingfuture market conditions is too risky in thesecircumstances. But we can influence and shape ourfuture by using the principles adopted byFutureBuilders.

Developing alternative future scenarios is an importantelement in building a preferred future for ourorganisation. But, this approach of FutureBuildingrequires a particular approach from leaders. They needto adopt a growth and learning mindset; look behindthe data to understand the people in their markets andorganisations; avoid the risky “bet-the-business”decisions as they seek competitive advantage; andunderstand the whole system of which they are part.

In these practices, FutureBuilding offers usefulpointers for planning effectively in an uncertain andchallenging world.

Dr Norman Chorn is a strategy and organisation development practitionerwith over 20 years experience in Australia, UK, New Zealand and SouthAfrica. His work is focused on strategies for growth and corporate resilience.The firm works with businesses and organisations that are increasinglychallenged by the accelerating pace of change and globalisation. Ourpartners provide fresh advice and insights on markets, strategy,supply-chain, organisation design and leadership. The author can becontacted at [email protected]

FutureBuilders are rationaloptimists – they believe that

they can and will makeprogress by pursing a bold,

but sensible, approach.

FutureBuilders … understand theneeds of target customers as realpeople – thereby promoting valuepropositions that address thesecustomer needs more closely.

3 Ethnographic research focuses on intimately examining the daily life of customers and consumers. This is often done by spending time and developingpersonal relationships with them.

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Book Review

Real Estate RichesUnderstanding Singapore’s PropertyMarket in a Volatile MarketSwee Yong, Ku; 2011, 188 pages, Marshall Cavendish Business, SingaporeISBN 978-981-4346-51-1

Reviewed by Ting Kien HwaUniversiti Teknologi MARA, Malaysia

The buoyant property marketfor the past few years has spawnedmany so-called ‘property experts’ in

real estate investment. These ‘gurus’dispense investment advice to individualinvestors to invest at the local propertymarket level; some of these ‘gurus’ evenmade bold predictions about the directionsof the property market and maderecommendations on the prospects ofselected property market sectors. More oftenthan not, these predictions and selectionsare baseless, without any proper researchand supporting facts and figures.

Many get-rich-quick books which provideadvice on how to invest in real estate havealso flooded the bookshelves of localbookshops. Authors of these books areadorned celebrity like status and deemedexperts by giving property talks in propertyexhibitions and fairs. Leveraging andspeculations are key ideas promoted bythese books. Real estate investment is seenas a low risk high return investment. The keymantra is ‘buy’. Many members of the publicupon witnessing the recent rapid rise inproperty prices with affordability reducingrapidly are coerced into looking for quicksolutions. The concept of bulk propertypurchasing through property investmentclubs to enjoy special discounts looksconvincing to the unsuspecting housebuyers and property investors.

The Professional Journal of Royal Institution of Surveyors MalaysiaBoo

k Revie

w

43

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

44

These days local newspapers are flooded with advertisementsby new self-acclaimed ‘property experts’ and ‘gurus’ whooffer ‘insightful property investment knowledge’. Theseseminars which promised get-rich-quick knowledge are oftenpackaged with CDs, books, files and ‘exclusive materials’ etc.but costing any participants thousands of Ringgit are nowwidely promoted.

The message in all these books, seminars and investment clubs is: property investment is easy, returnsare quick and everyone should start buying properties today because if one don’t buy now, tomorrow theprices will go higher. The public is drummed into a state of fear and greed.

Unlike many get-rich-quick real estate books in the market, this book would appeal to the public whowants to understand the workings of the property market and the issues relating to property investment.It is neither too academic nor having the pretensions that real estate investment is easy. It is written forthe masses and provides a clear discussion about the various issues confronting the property market inSingapore. Although the book is based on the property market in Singapore, some of the topics coveredare relevant in the local context. For example shoebox units, impact of MRT on property values, the effectsof supply and demand on the property market prices and rentals etc.

Most of the articles in this book were originally published in Today and The Business Times newspapersin Singapore. This explains the writing style of this book which affords relatively easy reading. The articlesare organised under five parts: Recent Events; Physical Supply; Is This Really Progress; The Market; andInvestment Tips. The articles provide an overview of the property market in Singapore and answer manycommon questions that property investors would ask. It discusses the Singapore government policiesaimed at curbing spiralling property prices. Facts and figures are used to support the explanations.

Many would be investors would benefit from this book as relevant issues were raised and discussed thatwould help decision making of investors. Issues such as buying from the developers or the secondarymarket; to buy freehold or leasehold properties were discussed in this book. I like the article on ‘shoebox’apartments which discussed about the current trend of apartment units with built-up areas of 500 sq. ft.or less. The author cautioned that despite the small built-up area of such units, what the prospectivebuyers see in the showrooms may not be what the investors will get – caveat emptor! The authorcautions market acceptance of such property types in terms of tenant quality and profile, rental yields andreturns on investment. Indeed, in the local context the selling prices of such properties are higher thanRM1,000 per sq. ft. in the Klang Valley and the selling prices are set by the developers at ‘affordable pricerange’ in relation to income of new prospective home buyers in order to lure them into these schemes.But are these units competitive in relation to other similar condominium units? Are the rental yieldsachievable and sustainable? Are the property purchasers prepared to stay in such a small unit if tenantscould not be found?

The author of this book is an experienced propertyagent and consultant who provide advice to high networth individuals/families. The book is written in arelatively easy reading style but are insightful, wellresearched and provide a thorough explanation of theSingapore residential property market. This book isrecommended to all property buyers and investors whowould like to have an unbiased and informed view ofproperty investment.

Unlike many get-rich-quick realestate books in the market, thisbook would appeal to the public

who wants to understand theworkings of the property market

and the issues relating toproperty investment.

The book is written in arelatively easy readingstyle but are insightful,well researched andprovide a thoroughexplanation of theSingapore residentialproperty market.

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The Professional Journal of Royal Institution of Surveyors MalaysiaMember U

pdates

45

LIST OF NEW MEMBERS October – November 2012

QUANTITY SURVEYINGFELLOWSr Mohammed Redza b Mohd YusofPembinaan BLT S/B, Putrajaya

MEMBERSr Carrie LingTaylor's University, Sel

Sr Cheong Chor ShenFaithful & Gould, UK

Sr Mat Noor b MohamadJKR Kelantan

Sr Mohd Ali SabralMallisi b Zulkipeli JKR Labuan

Sr Seah Hsiu-Min, EugeneLangdon Seah Singapore

Sr Shamsiah bt SirunHashim & Lim S/B, KL

GRADUATEAdey Zahari b Mansor AQS Services S/B, JB

Alwi b Abdul RazakJUBM S/B, PJ

Aishah bt Ahmad SuhailiCKP Nizaruddin Sdn, KL

Azaha b AwaludinJB Bergabung, JB

Chan Lay NgaBaharuddin Ali & Low S/B, KL

Cheng Wei YingUnitech QS Consulyancy S/B, Penang

Chong Ming LeeYong & Mohd Faiz S/B, PJ

Chuah Yiing MinMQS Consult

Ema Muliati b. MuhamadTeras Khidmat Niaga S/B, Seremban

Ernie Shafinaz bt BakhariJUBM S/B, PJ

Foo Chit SheanLangdon Seah (Thailand)

Ilya Shazmin bt NaimatFauziah & Tan Associates, PJ

Lau Khing HuongSP Perunding, Kota Kinabalu

Lee Chih FernYSCA Consultancy S/B, KL

Lee Shih YingIkhasas S/B, Puchong

Lee Zhi Hui GillianYong & Mohd Faiz S/B, PJ

Lim Wai MunEconcos Consultants S/B, KL

Martin Yong Yik HuaYong & Mohd Faiz S/B, PJ

Mohammad Bashek b UmarPembinaan BLT S/B, Putrajaya

Mohamed Abd Naim b Mohamed NawiHAH Associates, KL

Mohd Arif b Abd RashidBaharuddin Ali & Low S/B, KL

Mohd Hafiz b EsaNAZ Progressive Consultants & Services S/B, SA

Mohd Khairul Anuar b KamaruddinKUB-Berjaya Enviro S/B, KL

Nadzirah ZainordinImperia Inst. Of Tech, Subang

Natalia Azreen bt RostamKPK QS (SEM) S/B, KL

Nik Mohamaed Irnan b Nik MohamedARH Jurukur Bahan S/B, KL

Noor Syamila bt MohamedKLCC Projeks Services S/B, KL

Nurhayatul Khursniah bt HasimYong & Mohd Faiz S/B, PJ

Nur Aznida bt Abdul WahodDL QS Consult, Sel

Nurul Hidayati Br MohamedBaharuddin Ali & Low S/B, KL

Rapeah bt Abdul RahimPKNS, Shah Alam

Philip Chin Fui TshungLangdon & Seah S/B, PJ

Seng Lai YokeJurukur Bahan L&T, Sel

Shirley Chin Ai LingLangdon & Seah S/B, PJ

Suhaimi b Mohd KausIskandar Development Bhd, Nusajaya

Tan Pui KeeYong & Mohd Faiz S/B, PJ

Tan Wai LengBuiltech Project Mgmt S/B, Penang

Tay Chai MayNorthcroft Lim Perunding S/B, Sel

Teo Boon HanCNH Jurukur Bahan S/B, KL

Teoh Thian YowQS Permas, Sel

Wan Mohamed Hilmi b Wan IsaJurukur Bahan PSZ, Terengganu

PROBATIONERChong Yau ChungKok Ann Construction Works (M) S/B, Sel

Desiree Sim Sook ImmQS Permas

Lim Wei SzeTrinity Group S/B, Sel

Ng Chong GuanIn Precast Builders S/B, Sabah

Ng Wen YanJurukur Bahan L&T, KL

Yap Joh JiunNippon Road (M) S/B, Sel

STUDENTLai Wei Chian

PROPERTY MANAGEMENT, VALUATION AND ESTATE AGENCYSURVEYINGFELLOWSr Choy Yue KwangRahim & Co (Sel). S/B, PJ

Sr Choy Yue KwangRahim & Co. S/B, KL

MEMBERSr Dr Cheng Weng WaiUTM Skudai

Sr Rohasmey b TaibPelaburan Hartanah Bhd, Shah Alam

GRADUATESoeb b PawiMajlis Perbandaran Kulai, Johor

GEOMATIC AND LAND SURVEYINGMEMBERSr Mohd Adhar b Abd SamadUiTM Perlis

Sr Mohd Hasif b Ahmad NasruddinUiTM Perlis

Sr Mohd Khairy b KamarudinUiTM Perlis

Sr Mohd Zaki b OmarEast Coast Surveyors, Kota Bharu

Sr Nik Mohamad Hasiff b HanafiJurukur Mahabob & Co, Pasir Mas

Sr Noorzalianee bt Hj GhazaliUiTM Perlis

Sr Siti Aminah bt AnshahUiTM Perlis

Sr Siti Maryam bt Abdul WahabUiTM Perlis

Sr Siti Nor Maizah bt SaadUiTM Perlis

Sr Suhaila bt HashimUiTM Perlis

Sr Zuraihan bt MohamadUiTM Perlis

GRADUATEAbdullah b HamidJurukur Rakyat, JB

Chua Wooi SengLee Swee Siang Dan Rakan-Rakan, JB

Mohd Suhairi b Abu SamahJurukur Saharuddin El-Asas, Seremban

TECHNICIANWan Md Yuki b Wan OthmanKUB Builders S/B, KL

STUDENTNorazlin bt Marbon

Nur Anisah Aina bt Mohd Arshad

Siti Nooramalina bt Abdul Rahim

BUILDING SURVEYINGPROBATIONERAnuar b HaronK Builder Training & Consulting, Sel

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

Head OfficeG22A Jalan Pandan Prima 2,

Dataran Pandan Prima,

55100 Kuala Lumpur

Tel: (603) 9287 4949

Fax: (603) 92877552

E-mail: [email protected]

Web: www.pakatan.net.my

KuchingLot 7022, 1st Floor

Section 64, KTLD, Jalan Pending

93450 Kuching Sarawak

Tel: (6082) 330223

Fax: (6082) 330221

Penang70, Off Jalan Mahsuri

11950 Bandar Bayan Baru, Pulau Pinang

Tel: (604) 642 0255

Fax: (604) 642 0262

E-mail: [email protected]

Kota KinabaluLot 3-3, Blok A, 3rd Floor

Ruang Plaza Lagenda

Heritage Plaza, Jalan Lintas Luyang

88830 Kota Kinabalu, Sabah

Tel: (6088) 716696

from

With Best Compliments

ISO 9001:2000

ID NO. 1940 AiQS RICS

Chartered Quantity Surveyors : Juru Ukur BahanConstruction Cost : Penasihat Ekonomi PembinaanConsultantProject Managers : Pengurus Projek

PENANG OFFICE56D, 2nd & 3rd Floor, Perak PlazaJalan Perak, 10150 Penang, MalaysiaTel: 04-2285441 Fax: 04-226 6528Email: [email protected]

Quantity Surveyors

BAHARUDDIN ALI & LOW SDN BHD(R.O.C. No. 63558-U) LJBM No.: 1993/FC00010

Jurukur-Jurukur Bahan Berkanun & Ekonomis PembinaanChartered Quantity Surveyors & Construction Cost Consultants

Head Office217 & 219, Jalan Perkasa Satu,Taman Maluri, Cheras,55100 Kuala Lumpur

Tel: (603) 9285 3744Fax: (603) 9285 5452/6231Email: [email protected]: www.balow.com.my

Branch Office72B, Jalan Abiad, Taman Tebrau Jaya,80400 Johor Bahru, Johor Darul TakzimTel: (607) 333 8480Fax: (607) 333 9614Email: [email protected]: www.balow.com.my

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The Professional Journal of Royal Institution of Surveyors MalaysiaAdvertisement

47

QUANTITY SURVEYORS AND

CONSTRUCTION COST CONSULTANTS

No. 18-1 Jalan PJS 8/12, Dataran Mentari, 46150 Petaling Jaya, Selangor

Tel: 03-56329999 (Hunting Line) Fax: 56363723 / 56367723

E-mail: [email protected]

Lembaga Juruukur Bahan Malaysia Permit No. 1993/FC00009

YONG DAN MOHAMMAD FAIZ (SABAH)

Lot 23 Block C, 2nd Floor Plaza Grand Millennium,

Jalan Pintas Penampang,

89500 Penampang, Sabah.

Tel: 088-733 611 & 088-733 622

Fax: 088-733 699 Email: [email protected]

In Association With Rider Levett Bucknall

Singapore, Hong Kong, Jakarta, Bangkok, Vietnam, China, Phillipines,

Australia, New Zealand, Great Britain, Europe, Africa, Middle East, India, U.S.A, Canada

Quantity Surveyors

JS VALUERS PROPERTY CONSULTANTS SDN BHDRegistered Valuers - Property Manager & ConsultantsReal Estate Agents - Compensation & Rating Valuers

Unit No. B-11-15, Block B, Megan Avenue II, 12 Jalan Yap Kwan Seng, 50450 Kuala Lumpur

Tel: 03-21624133 Fax: 03-21624188

Email: [email protected] Website: www.jsvaluers.com.my

OFFICES AT

KOTA KINABALU, SABAH IPOH, PERAK

Unit No. B1123, 11th Floor Lot 114A-1 (Ground Floor)

Wisma Merdeka Phase II Kaying Association Building

Jalan Tun Razak 114 Jalan Sultan Yussuf

88000 Kota Kinabalu 30000 Ipoh

Tel: 088-254877 (5 lines) 216502 Fax: 088-256812 Perak

Email: [email protected] Tel: 05-2418098, 2419098 Fax: 05-2412098

Email: [email protected]

SANDAKAN, SABAH MIRI, SARAWAK

1st Floor, Lot 4, Block 11 Lot 760, 1st Floor

Lorong 2, Bandar Indah Jalan Merpati

Mile 4, Jalan Utara 98008 Miri, Sarawak

Sandakan, Sabah Tel: 085-418101, 428101 Fax: 085-413101

Tel: 089-217013, 229117 Fax: 089-220614 Email: [email protected]

Email: [email protected]

TAWAU, SABAH MELAKA

Lot 5, Block 31, 2nd Floor 669A, Jalan Melaka Raya 8

Fajar Complex Taman Melaka Raya

91000 Tawau 75000 Melaka

Tel: 089-765621, 765622 Fax: 089-765623 Tel: 06-2833338 Fax: 06-2868400

Email: [email protected] Email: [email protected]

PENANG BATU PAHAT, JOHORE

Room 105, 1st Floor 32A-1B, 2nd Floor

(Formerly Southern Bank Building) Jalan Rahmat

No.21, Lebuh Pantai 83000 Batu Pahat, Johore

10300 Penang Tel: 07-4317327, 4323191 Fax: 07-4317327

Tel: 04-2625003, 2624985 Fax: 04-2634525 Email: [email protected]

Email: [email protected] [email protected]

SUBANG JAYA, SELANGOR RESEARCH & CONSULTANCY

No. 52 (1st Floor) Unit No. B-11-15, Block B,

Jalan SS15/4C, Subang Jaya, 47500 Selangor Megan Avenue II,

Tel: 03-56369199 (3 lines) Fax: 03-56369193 12 Jalan Yap Kwan Seng,

Email: [email protected] 50450 Kuala Lumpur,

Tel: 03-21624133 Fax: 03-21624188

Email: [email protected]

Valuation Surveyors

Perpetual 99,

Jalan Raja Muda Abdul Aziz,

50300 Kuala Lumpur

Tel: 03-2698 0911

Fax: 03-26911959

Email: [email protected]

http://www.raineandhome.com.my

l Valuers l Markets & Feasibility Researches

l Estate Agents l Property Investment Advisers

l Rating Valuation Consultants l Plant, Machinery & Equipment Valuers

l Property and Project Managers

Penang 04-263 8093 Seremban 06-763 9510

Ipoh 05-253 2804 Melaka 06-284 8322

Kelang 03-3342 0193 Johor Bahru 07-386 3791

Subang Jaya 03-5631 9688 Kuantan 09-515 7100

Petaling Jaya 03-7880 6542 Kuching 082-235 236

Miri 08-5433 701 Kota Kinabalu 088-266 520

Representative officers throughout Asia, Australia, New Zealand,

Europe, America & Africa

UKUR BAHAN KONSULTQUANTITY SURVEYORS & BUILDING ECONOMISTS

NO. 16-A, JALAN PERSIARAN ZAABA

TAMAN TUN DR. ISMAIL

60000 KUALA LUMPUR

Tel : 603-7729 8100 (4 Lines)

Fax : 603-7727 1636

E-mail : [email protected]

[email protected]

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THE MALAYSIAN SURVEYOR | Vol.47 | No.4 | 2012

With Best Compliments

LICENSED LAND SURVEYOR

OUR PROFESSSIONAL SERVICES

� CONSULTANT IN LAND & HOUSING DEVELOPMENT

� CADASTRAL SURVEY � DIGITAL PHOTOGRAMMETRY � ENGINEERING SURVEY

� HYDROGRAPHIC SURVEY� MAPPING SURVEY� MINING SURVEY � SUBTERRANEAN SURVEY� TOPOGRAPHICAL SURVEY

Main Office20-2, Jalan PJU 5/15, Dataran Sunway,Kota Damansara, 47810, Petaling Jaya, Selangor D.E.Tel : +603-6157 9988 Fax : +603-6157 2145Email: [email protected]

Branch Office45A, Lorong PS2, Bandar Perda, 14000,Bukit Mertajam, Seberang Perai, PenangTel : +604-538 3122 Fax : +604-539 3122Email: [email protected]

Visit our website at : h�p://www.put.com.my

With Compliments

Chartered Surveyors,

International Property Consultants,

Registered Valuers,

Property Managers and

Real Estate Agents

Kuala Lumpur

8th Floor, Tel: (03) 2161 2522

Bangunan Getah Asli (Menara), Fax: (03) 2161 8060

148 Jalan Ampang, Email:[email protected]

50450 Kuala Lumpur www.jlwmalaysia.com

Johor Bahru

Lot 19.02, Level 19, Tel: (07) 224 9937

Public Bank Tower, Fax: (07) 224 9936

19 Jalan Wong Ah Fook, Email:[email protected]

80000 Johor Bahru www.jlwmalaysia.com

Valuation Surveyors

48

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Royal Institution of Surveyors Malaysia

Educational LoanAwards for 2012/2013Royal Institution of Surveyors Malaysia invites application from Malaysia Citizens for Educational Loans to pursue full-time courses at local universities.

UniversitiesUniversity of Malaya

University of Technology MalaysiaUniversity of Technology MARAUniversity of Science Malaysia

International Islamic University of MalaysiaUniversity Tun Hussein Onn Malaysia

Field of StudyLand Surveying

Quantity SurveyingBuilding Surveying

Property Management / Estate Management

Eligibility• Candidates must have obtained an offer for admission for full time studies to any of

the universities in any of the field specified above.

• Candidates must not have received any scholarship or financial assistancefrom the Government or any other organization.

• Candidates must have obtained at least CGPA of 3.20 to be short listed to call for an interview.

Special Incentive• Degree course candidates who obtained in their studies with CGPA 3.75 and above, the student having to first

apply for the conversion of the loan to scholarship for consideration and approval by General Council.

• Diploma course candidates are not eligible to apply for conversation of their loan to scholarship.

Value of LoanDegree: Up to RM7,000 per annumDiploma: Up to RM5,000 per annum

GuarantorsCandidates shall obtain the consent of two acceptable guarantors who must provide personal guarantee for

repayment of the loan.

Repayment of LoanLoan amount must be repaid with a period of not less than 36 months after the recipient has graduated.

How to applyThe application form, may be obtained from the RISM Secretariat or downloaded from RISM website:

http://www.rism.org.my.

All application must be sent to:The Chairman

Scholarship and Education Fund CommitteeRoyal Institution of Surveyors Malaysia

3rd Floor, Bangunan Juruukur, 64-66, Jalan 52/4, 46200 Petaling Jaya

Page 50: Interview With YBhg Dato’ Sr Abdull Manaf Bin Hashim · YBhg Dato’ Sr Abdull Manaf Bin Hashim ... Zarinah bt. Danial ... The first presentation was a slide presentation entitled

Royal Institution of Surveyors Malaysia3rd Floor, Bangunan Juruukur, No. 64-66, Jalan 52/4, 46200 Petaling Jaya, Selangor Darul Ehsan

t: +603 7954 8358 (hunting line) / 7956 9728 / 7955 1773f: +603 7955 0253 e: [email protected] w: www.rism.org.my