INTERPERSONAL SKILLS Copyright © Texas Education Agency, 2015. All rights reserved.

INTERPERSONAL SKILLSINTERPERSONAL SKILLS

Copyright © Texas Education Agency, 2015. All rights reserved.

I. Personal TraitsI. Personal Traits

• Personal EthicsPersonal Ethics• Creativity, Initiative & ResponsibilityCreativity, Initiative & Responsibility• AttitudeAttitude• Self-Control/OrderlinessSelf-Control/Orderliness• Self-Awareness & Willingness to ChangeSelf-Awareness & Willingness to Change• Self-EsteemSelf-Esteem• EmpathyEmpathy


Personal EthicsPersonal Ethics

• HonestyHonesty

• IntegrityIntegrity

• ““Play FairPlay Fair””


Creativity, Initiative & ResponsibilityCreativity, Initiative & Responsibility

• Find new ways to do your job (cuts boredom) Find new ways to do your job (cuts boredom) • Doing what needs to be done without being Doing what needs to be done without being

toldtold• Be accountable for your actionsBe accountable for your actions• Stay creative in your work.Stay creative in your work.• Find and develop sources of inspiration Find and develop sources of inspiration • Don’t get yourself in a rutDon’t get yourself in a rut


AttitudeAttitude

• Develop a positive attitudeDevelop a positive attitude– View difficult assignments as a challengeView difficult assignments as a challenge

– Positive attitude flows over into other areasPositive attitude flows over into other areas


Self-Control/OrderlinessSelf-Control/Orderliness

• Tactfulness – What does it mean?Tactfulness – What does it mean?– It is a must when dealing with difficult It is a must when dealing with difficult

customerscustomers


Self-Awareness & Willingness to Self-Awareness & Willingness to ChangeChange

• Make a list of strengths and weaknessesMake a list of strengths and weaknesses• You may think you know everythingYou may think you know everything• The first 100 years are the hardestThe first 100 years are the hardest• Adaptable employees are valuable – be ready Adaptable employees are valuable – be ready

for changefor change

Photo from the public domain. Copyright © Texas Education Agency, 2015. All rights reserved.

Self-EsteemSelf-Esteem

• The way you see yourself (your value)The way you see yourself (your value)• Demonstrate self-esteem on the job by Demonstrate self-esteem on the job by

showing confidence in your workshowing confidence in your work• Build customersBuild customers‘‘self-esteemself-esteem

– Call them by name if possibleCall them by name if possible– Smile and greet themSmile and greet them


EmpathyEmpathy

• Understand another’s situation or frame of Understand another’s situation or frame of mindmind

• Put yourself in someone else’s shoesPut yourself in someone else’s shoes• This is very important with photography, as This is very important with photography, as

you are often in situations with people in sad you are often in situations with people in sad situations and you must know how to relate situations and you must know how to relate


II. Personal SkillsII. Personal Skills• AssertivenessAssertiveness

– Stand up for yourself, but don’t be pushyStand up for yourself, but don’t be pushy– Don’t boss othersDon’t boss others– Make sure you know what you’re talking aboutMake sure you know what you’re talking about

• Time ManagementTime Management– Budget your timeBudget your time– Don’t over commit yourself or you’ll regret itDon’t over commit yourself or you’ll regret it– Learn how to say “no”Learn how to say “no”– Develop a work flow and stick to it.Develop a work flow and stick to it.– Find out what works for youFind out what works for you– Is freelance an option? Is freelance an option?


•Goal SettingGoal Setting– What do you want out of:What do you want out of:

•Life?Life?•Career?Career?•Personal Relationships?Personal Relationships?•Where do you plan to be in ____ years??Where do you plan to be in ____ years??


INTERPERSONAL SKILLS Copyright © Texas Education Agency, 2015. All rights reserved.

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