Skilled Interpersonal Communication: Research, Theory - Routledge
INTERPERSONAL DECEPTION THEORY
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Transcript of INTERPERSONAL DECEPTION THEORY
INTERPERSONAL INTERPERSONAL DECEPTION THEORYDECEPTION THEORY
April 2012 1MIS 429/529
Views communicators as active and strategic rather than passive and reactive
Focuses on communication processes as well as internal psychological influences
Recognizes partner influence on behavior
Views communication as dynamic and iterative rather than static
April 2012 3MIS 429/529
• about interpersonal communication• about deception
April 2012 4MIS 429/529
Sender & receiver Are active, not passive Interdependent/mutually influencing
Communication is goal-oriented & strategic multifunctional, multidimensional, &
multimodal dynamic adaptive judged on credibility
April 2012 MIS 429/529 5
Deception is strategicDeception is more cognitively
demanding than truthtelling
April 2012 MIS 429/529 6
7April 2012 MIS 429/529
April 2012 MIS 429/529 8
Context features of deceptive interchanges that systematically affect sender and receiver cognitions and behaviors are
(a) the interactivity of the medium and (b) the demands of the conversational task.
April 2012 9MIS 429/529
Deceiver and receiver thoughts, feelings, and behaviors vary systematically with: (a) relational familiarity and
(b) relational valence.
April 2012 10MIS 429/529
Deceivers engage in both strategic and nonstrategic activity. Compared with truthtellers, deceivers exhibit
(a) More strategic activity to manage (1) information content of messages(2) associated nonverbal behavior (3) overall image
(b) Nonstrategic activity that reveals (1) arousal (2) negative or dampened affect(3) depressed involvement (4) impaired speech
April 2012 11MIS 429/529
QUESTION: How many brothers and
sisters do you have?100% TRUTHFUL: I have 3 brothers and 3 sisters.FABRICATION: I'm an only child.EQUIVOCATION: No matter how many of us were around, I always felt like an only child.
CONCEALMENT: I have 3 brothers.
April 2012 MIS 429/529 12
QUESTION: How strong are your computer skills?
100% TRUTHFUL: I used a computer only in my life to write a short letter.
FABRICATION: I use a computer often to write letters, do accounting, and records.
EQUIVOCATION: I suppose they are stronger than some people's but one can always learn more.
CONCEALMENT: I have used a computer.April 2012 MIS 429/529 13
What are her goals here?
What does she do that might qualify as strategic?
What nonstrategic behavior does she exhibit? Notice her gestures (e.g., the shrug gesture), her voice (.e.g., response latencies, nonfluencies, softness, rising intonation, glottal fry) , word choice
April 2012 MIS 429/529 14
•Message content• less truthful
• less complete
• less clear
• less relevant
•Language style• more qualifiers
• less immediacy
•Syntax•Discourse
• repeated questions
April 2012 15MIS 429/529
•Apparent normalcy•Follow conversational norms
•Avoid deviant or unusual behavior
•Submissiveness•Involvement•Suppression of nervousness
April 2012 16MIS 429/529
•Apparent culpability•Pleasantness•Overall credibility of demeanor
April 2012 17MIS 429/529
The more interactive the communication context, the more deceivers increase strategic activity and reduce nonstrategic activity over time.
April 2012 18MIS 429/529
Higher expectations that a sender is truthful are positively associated with (a) Interactive contexts and (b) positively toned relationships.
April 2012 19MIS 429/529
Deceivers’ fear of detection is inversely related to (a) higher expectations that a sender is truthful (b) amount of strategic activity.
April 2012 20MIS 429/529
Goals and motivations moderate strategic and nonstrategic behavior.
(a) Senders deceiving for self-gain exhibit more strategic and non-strategic behavior than deceiving for other-benefit.
(b) Receivers’ initial behavior is influenced by (1) their priorities among instrumental, relational and identity goals
(2) their initial intent to uncover deceit.
April 2012 MIS 429/529 21
As receivers’ informational, behavioral and relational familiarity increase
(a) Deceiver fear of detection increases(b) Deceiver strategic information, behavior and
image management increases(c) Deceiver nonstrategic activity increases
April 2012 22MIS 429/529
Relative to unskilled deceivers, skilled deceivers better convey a truthful demeanor by controlling(a) strategic activity(b) nonstrategic leakage
April 2012 23MIS 429/529
April 2012 MIS 429/529 24
MT 810
Deceivers are seen as more credible when(a) receivers hold truth biases,(b) contexts are more interactive, (c) senders are more skilled communicators, and(d) senders deviate less from expected
communication patterns.
April 2012 25MIS 429/529
Receivers are more accurate in detecting deception when
(a) receivers do not hold truth biases,(b) contexts are noninteractive, (c) senders are unskilled encoders, (d) receivers are familiar with senders,(e) receivers are skilled decoders, and (f) senders deviate from expected
communication patterns.
April 2012 26MIS 429/529
Receivers reveal their suspicions through(a) strategic and (b) nonstrategic behavior.
April 2012 27MIS 429/529
Senders perceive suspicion when it is present through(a) deviations from expected receiver behavior (b) receiver signals of suspicion (c) receiver uncertainty (d) receivers seeking more information
April 2012 28MIS 429/529
Suspicion (perceived or actual) increases sender (a) strategic activity(b) nonstrategic activity
April 2012 29MIS 429/529
Deception and suspicion displays change over time.
April 2012 30MIS 429/529
April 2012 MIS 429/529 31
April 2012 MIS 429/529 32
April 2012 MIS 429/529 33