Internship Program at Crossroads Foundation

Students and fresh graduates from universities and colleges are invited to participate in Crossroads’ unique

internship programme. The internship lasts for 6 weeks of full time volunteer service. The work week is Tuesday

through to Saturday; from 10 am to 5 pm. Internships are, of course, able to go beyond the 6 weeks too, for those

interested in a longer placement.

Crossroads Foundation is a Hong Kong based non-profit organisation. Our goal is to connect people in a broken

world. As our name suggests, we try to be a crossroads: bringing together those in need and those who can help.

We do so in four ways.

GLOBAL DISTRIBUTION: Where need meets resource

We are donated excellent quality goods by business and private donors. We distribute these to people in need, in

Hong Kong and around the world. More

GLOBAL HAND: Partnering for a better world

Global Hand is a match-making service which links for-profit and non-profit organisations who want to partner to

help meet global need. More

GLOBAL X-PERIENCE: Stepping into another’s shoes

We offer simulation x-periences in which participants step, briefly, ‘into the shoes’ of people facing global

challenges: war, poverty, HIV vulnerability, blindness, environmental challenges, hunger, etc. More

GLOBAL HANDICRAFTS: Fair trade for a fairer world

Aid helps people today. An income helps them tomorrow. Global Handicrafts Marketplace sells goods from people in

need within Hong Kong, and around the world, on a fair trade basis. More

Here are some links to further information about Crossroads:

Our website

TEDxHKUST talk – a 20 minute TEDx talk given by Crossroads’ spokesman, DJ Begbie

Youtube Channel – a range of videos about Crossroads, those we serve and our simulation ‘x-periences’

Facebook page

Latest Annual Report

Interns are given the opportunity to be assistant managers in each of our many departments and to help in the

running of those departments. The students in these roles will be able to work with all types of people from around

the world while gaining vital, real-world English-environment work experience.

Roles available include working in fields such as communications & vision, accounting, administration, processing

goods for distribution, shipping, computing, catering and hospitality and fair trade commerce.

Please note: We ask Interns to arrange their own accommodation in Hong Kong. If you have any questions about

finding an accommodation, we are happy to give you more information about it.

Application Process

To apply for an internship at Crossroads, please complete the intern application form on our website.

If you have already filled in an online form and are based in Hong Kong, please let us know so as to invite you for the

upcoming tour.

Please keep in touch with our staff to arrange an interview. The interview can be conducted online, if you are not in

Hong Kong, or onsite at the Crossroads Village, if you are in Hong Kong.

Students will then be notified a few weeks later as to whether they have been accepted and to which department

they have been placed.

Upon completion of 6 weeks, each student will receive a certificate as well as a letter of reference from Crossroads.

Thank you again for your interest in helping a world in need. We look forward to hearing from you.

Kind regards,

Crossroads Foundation

Crossroads Foundation

Internship Program Description

Thank you again for your interest in engaging in the Crossroads Summer Internship Program. We are excited to

share some more information and details regarding the work opportunities at Crossroads.

Due to the large number of applications positions are not guaranteed at Crossroads Foundation. It is for this reason

we are conducting an induction and interview session with all the applicants.

Below is a list of the 4 Global units at Crossroads Foundation Limited and supporting departments. Each intern is

expected to pick 3 choices from the available departments or sub- departments in order of your 1st, 2nd and 3rd

choice you will like to apply for.

Please read carefully through the information below and contact us, if you have any further questions.

GLOBAL DISTRIBUTION: Where need meets resource

We are donated excellent quality goods by business and private donors. We distribute these to people in need, in

Hong Kong and around the world.

. Incoming Goods: The interns take on the roles of an assistant manager of either the small goods processing unit or

the large goods processing unit. This also involves managing and leading community volunteers who come to work

in the department.

. Incoming Goods Admin: The incoming department at Crossroads Foundation is responsible for the revision and

scheduling of the deliveries/pick-ups of donated goods in Hong Kong.

. Bulk Processing: The intern takes the role of an assistant manager, helping with the day to day operations of the

department which includes among others, processing donations, managing community volunteers, and managing

Stock.

. Toys Department: The intern takes the role of an assistant manager, helping with the day to day operations of the

department which includes among others, processing donations, managing community volunteers, and managing

Stock.

. Household Department: The intern takes the role of an assistant manager, helping with the day to day operations

of the department which includes among others, processing donations, managing community volunteers, and

managing Stock.

. Clothing Department: The intern takes the role of an assistant manager, helping with the day to day operations of

the department which includes among others, processing donations, managing community volunteers, and

managing Stock.

. Computer Department: The intern takes the role of an assistant manager, helping with the day to day operations

of the department which includes among others, processing Computers, managing community volunteers, and

managing Stock.

. Electrical Department: The intern takes the role of an assistant manager, helping with the day to day operations of

the department which includes among others, processing electrical donations, managing community volunteers, and

managing Stock.

. Stock Ready: The intern takes the role of an assistant manager, helping with the day to day operations of the

department which includes among others, Preparing and storing processed goods for international shipments,

managing and leading community volunteers to work, and managing the warehouse.

. Hong Kong Distribution Office: The Interns working in the Local Distribution office assist in arranging and

organizing collection days for clients referred to us through other sister NGO’s, the Social Welfare Department and

other establishments working with the poor in the community. This team comes into direct contact with the poor

we serve in our Hong Kong Community.

GLOBAL HAND: Partnering for a better world

Global Hand is a match-making service which links for-profit and non-profit organizations who want to partner to

help meet global needs.

.The interns will be handling offers coming in via GoodCity

.Assisting with software testing and bug reporting for the apps of the apps

.Organising briefing sessions with other charities to hear their views on GoodCity

.Handling scheduling and correspondence

.Developing training materials

GLOBAL X-PERIENCE: Stepping into another’s shoes

This department helps you understand how people feel and how to show it to others. Interns in the department

help in facilitating the simulations and playing an administrative role organizing groups both educational and

corporate to attend the simulations. The interns also help in preparation and setting up for the simulations.

. Interns have to understand what other people are going through by the different experiences and learn to communicate this information to others.

. Learn how to run the simulations.

. Organize corporate and educational groups to go through the simulations. . Interns should enjoy public speaking.

GLOBAL HANDICRAFTS: Fair trade for a fairer world

Aid helps people today. An income helps them tomorrow. Global Handicrafts Marketplace sells goods from people in

need within Hong Kong, and around the world, on a fair trade basis.

In Global Handicrafts the interns can fill an administrative role working on the business side of the Fair Trade Shop.

Fairtrade Shop: Interns assists in managing the daily operations of the Fairtrade shop, interacting with the customers

and managing the stock.

Café: Interns help to manage the Silk Road Coffee Shop.

Volunteers Department & Reception:

Interns here will be involved in organizing and planning volunteer activities for corporate and educational groups as

well as individual – Helping with organizing and distribution of labor across the organization; helping to run tours and

conduct interviews with potential volunteers. It involves the skills of public speaking and building relationships;

handling and managing correspondence. Interns will be helping at the front desk with tasks like answering calls, any

administrative jobs the reception handles, keeping the reception building organized and any other tasks assigned by

the organization.

Communications Department: In the communications department Interns help with presenting information to the

wider public and manage the flow of information internally. They could be involved in translation jobs and using

language and images to tell a story. They could also help work on fund raising projects.

Administration: An Executive administration assistant required to assist the directors. The intern will be need to be

confident and a multi-tasker to run alongside the directors. An Executive Assistant to the Directors will have a wide

variety of tasks such as secretarial work, research and reporting, meetings and translation.

Engagement: Developing strategic approaches to connect with education sectors, private sectors, NGOs, and other

communities, whether through dialogue, partnership or collaboration; Interns’ task might involve giving informative

introduction/debriefing to visiting groups/individuals, conducting business intelligence, data entry, managing email

correspondence, etc.

It is important to note, due to the large number of applicants not every intern will get their first choice. The

outcome of who joins the internship will be known after the induction day when you are interviewed by the

representative managers of departments you have chosen.

INTERNSHIP SESSIONS

The internship will be open to application through the year, minimum duration will be 6 weeks.

The Summer Internship Program will be held for two intakes in 2016:

1st intake: starts on June 6th – ends on July 15th

2nd intake: starts on July 11th – ends on August 19th

Please contact us at volunteer@crossroads.org.hk for further information.

We look forward to welcoming you at Crossroads!

Thanks and warm regards,

Crossroads Foundation