Internship presentation lounge bar

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    Lounge bar business feasibility in

    Dubai

    Submitted by: Abhishek

    SMBA09004

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    Landmark Group

    Statement of purpose: Creating exceptional value for all those whose lives

    we touch

    Turnover of USD 3.2 billion

    Growth at a CAGR of 25%

    Operation in 15 countries

    13.4 million sq. Ft. Of retails space

    More than 31,000 employee

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    Dubai Its capital of expatriates with only 20% (Dubai population 1.7 Mn) local residents

    The population is increasing 10,000 every month Its strategic location makes it a popular destination among Asian, European &

    African residents for business and leisure purpose

    Its one of the top 10 most visited city

    with 7 Mn guests in 336 hotels (52 five star, 59 four star, 55 three star,

    44 two star & 126 one star hotels)

    with highest average room rate and average revenue per available room

    in the world i.e. very effluent visitors

    As per local rules:

    only non-Muslims of 21 & above can purchase alcohol from designated

    MMI & A&I retail shops

    Liquor license is required to purchase alcohol

    Cant drive after drinking

    All bars to be closed between 4pm-6pm

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    Lounge bar

    Lounge is an area designated for waiting and relaxing (usually not for eating)in

    a hotel, apartment, theatre or airport etc.

    A typical lounge bar would have

    Seating arrangement: a comfortable usually sofa

    Theme: bright and a formal look

    Food: with limited service for snacks (very few 4-5) but serves all

    beverages including tea/coffee and alcoholic

    Music: With instrumental or Jazz music having

    No dance floor or live entertainment e.g. DJ or band

    Lounge bar in a hotel is mostly used by the in-house guest (approximately 70%)

    for business client and official meetings

    Its not a hangout casual place but more of an official classy place

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    Lounge bar industry structure in Dubai

    All four & five star hotels have at least one lounge bar

    A lounge bar license would be easy and less stringent rules as compared

    to nightclubs etc.

    A lounge bar in a hotel with corporate and executive clients would cater

    higher revenue than a leisure based clientele

    Lounge bar has wine & beer clientele

    Lounge bar has almost 90% regular clients

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    Typical revenue break up in a lounge bar

    Lounge bar has a payback period

    of approximately 3-3.5 years

    It involves less capital investment

    than any of the nightclub,

    discotheque etc. operation &

    entertainment

    We shall find very few typical

    lounge bars e.g. The Bar at

    Hyatt, NEOS at The Address

    Lounge bar concept is not very

    clear and popular other than

    five star hotels

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    Perceptual mapping of lounge bar

    Strong Medium Weak

    High I/G I/G S

    Medium I/G S H/D

    Low S H/D H/D

    M

    ar

    ke

    t

    att

    r

    ac

    ti

    ve

    n

    ess

    B u sin e ss stre n g th

    / = / ; = ; / = /I G IN V E S T G R O W S S E LE C T IV E H D H A R V E S T D IV E S T

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    Porters Five Forces

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    Contd.

    Barriers to Entry Licensing, rules & regulations

    Bargaining power of Suppliers: high

    Duopoly ( only two MMI and A& I)

    Bargaining power of Customers: medium

    Strict rules make tough to direct alcohol purchase

    But illegal availability slams the onsite sale

    Threat or development of substitutes

    New hotels and bars with similar theme

    There is no price of switchover

    Rivalry among the existing bars

    Established bar has created its own clientele

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    Nelsons bar at Media Rotana in Al Barsha

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    NEOS , The address

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    Crystal bar at Grand millennium, Dubai

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    Buddha bar

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    Bar 360 at Jumeirah beach hotel

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    Barasti bar at Le Meridien Mina Seyahi, behind

    Dubai Media City

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    World famous lounge bars

    FELIX Club, Berlin, Italy

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    Tapas lounge bar: Hotel Siddharth, Jaypee

    group, New Delhi

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    Cervantes Hotel, Paris

    Persian design -Serves breakfast in the morning from 7 10 am

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    Carpe Diem Lounge Club and Restaurant,

    Barcelona

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    Neva, Munich

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    La Caravella, Venice

    Hours: daily 12.00 to 15.00 and 19.00 to 23.00

    Prices: Main course 32 Euros

    Cuisine: Italian

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    Moro, London (Spanish & Portugal feel)

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    Fifteen, Amsterdam graffiti theme

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    Customers choice: data collection

    Sampling method: Convenient sample

    Survey spots :3

    E-max at Oasis mall

    Home Centre at MOE

    Centre Point at Mirdiff mall

    Sample size: 74 samples

    Nationalities: 25

    Survey form

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    Survey results

    The sample contains 25

    nationality origins

    The highest % of Asians33%

    Followed by 22% of GCC

    nationalities and 18 %

    Europeans

    With 12% Africans and

    rest other part of the

    world

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    Age group, gender, marital status & annualincome

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    Resident or not?Have they ever visited a lounge bar?

    Our sample had 86% of

    UAE residents

    With very little of 14%

    only were tourists Sample contains 68%

    respondents those

    have visited a lounge

    bar at least once

    32% said they had not

    visited a lounge bar

    or they had no idea of

    that

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    Preferred bar choice of the respondents

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    Preferred bar drink & starters of therespondents

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    Bar preference of nationalities

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    Beverages preference of nationalities

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    Quality of crowd choice at different bars

    If we see the trendof preferencethe quality ofcrowd is ofutmost importantin case of lounge

    bar

    Shishabar thecustomer maycome in smallgroup orindividual forparticular test so

    at secondpreference

    In case English bar itseems as if oflow importanceas compared to

    other places

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    Importance of theme w.r.t. bar choices

    As per our surveyrespondentsEnglish barlovers has thehighestimportance outof all the bars

    For lounge barsslightly lesser %has as their firstchoice as themebut the equal %has as the 2nd choice

    For nightclub alsotheme is quiteimportant

    For small no ofshisha barrespondents its

    primaimportance

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    Music lovers preference distribution

    For night club loversmusic as theirfirst is highest ofall the bars firstchoice

    Not only as their firstchoice but if wesee the top 3choice combinedits significantlyhigh

    Lounge bar music isvery important

    for the firstchoice musiclovers

    Particularly may bedue to slow,soothing andspecific choice

    of music

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    Findings and Recommendation

    The lounge bar business is premium business It is basically driven by its distinguished theme, music & ambience

    The franchise concept is not very popular but can be thought as thepreferred location would be inside a five star hotel

    Preferred choice is nightclub/disc in Dubai so a fusion theme might be agood idea

    as the place is dominated by Asians in numbers and they are not a very good target forlounge bar

    Of course the business is profitable and with the growth of Dubai its goingto grow

    Now we need to make & discuss the business plan elaborately in terms offinancial aspect/theme or concept development/location/ and marketingetc

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    Learning out come & difficulties

    Understood the industry structure

    Entrepreneurship in Dubai : investment, rules and regulation approvals

    Learned the basic uses of SPSS software

    We were facing difficulties in collecting information about business in UAE

    Difficulty in conducting the first hand data: survey Its not allowed in Dubai/UAE

    The alcohol being taboo to the locals

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    Thank you