Internship CDS
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Highlights of My Internship at the
Center for Disability Services, University of Utah
Part I: Understanding Accommodation Process
Getting to know my coworkers at the Center for Disability Services was a highlight of my internship.
Organizational Chart 2009-10
Scott McAward
Director
Suzanne Eastmond
Administrative Assistant
Sid Davis
Assistant Director
Stephanie Piani
Disabilities Advisor
Chris Burningham
Disabilities Advisor
Carol MacNicholl
Coordinator of Deaf Services
Work Study
Student Office Staff
Classroom Assistants
Geoffrey Skousen
Technology Specialist
Interpreting and
Captioning Staff
Jack Karapetyan
Technology Assistant
Reader/Scribes
Proctors
Geoffrey Skousen
Technology SpecialistNotetaking
Program
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Process for Students Requesting ADA Accommodations
Process (based on the CDS handout “Process for
Students Requesting ADA Accommodations”)How I Learned This Step of the Process
1. Arrange an intake appointment with an advisor at
the Center for Disability Services.I was able to observe some new student intakes.
2. Complete paperwork during intake appointments – application form, release form, etc.
At the intakes that I observed, these forms were fil ledout by the students.
3. Read Center for Disability Services student
handbook.
This was one of the first assignments that my supervisor
asked me to do – to read the online handbook.
4. Obtain and provide documentation to your advisor
in CDS.
I have read some of the documentation on disabilities
provided by qualified professionals such as psychiatrists
and audiologists.
5. Documentation review by the University case
management team
I have sat in many case management meetings as cases
were reviewed.
6. Decision made regarding eligibility and specific
accommodations• Approved – meet with your advisor to set up
accommodations
• Not approved – contact your advisor for more
information
I have attended some case management meetings
where the requests for accommodation were denied.Most cases were due to lack of proper documentation
or that more recent documentation was needed. The
cases would then be reviewed when information was
supplied.
Accommodation Resources
An understanding of the accommodation process involves knowing what accommodation resources are
available to students with disabilities.
I had the opportunity to try this Pulse SmartPen by Livescribe company. This pen has a microphone that records
what users hear as they write. It works only with special dot papers. To play what is recorded at any point, all that
the users need to do is to point the pen at that place where they wrote. This pen is useful for people who need
note taking accommodations.
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This high speed scanner allows users to scan pages
of a whole text book into an electronic format. This
is done in conjunction with the Kurzweil 3000
software which enables the electronic text to be
read to the user. After the pages are scanned, a
Center lab technician can help users rebound the
book with a coil binding.
This lab housed within CDS is an ideal quiet place for
students with disabilities to use the computer
software Dragon NaturallySpeaking, a speech
recognition program. This software can “turn your
voice into text three times faster than most people
type with up to 99% accuracy” (source:
http://www.nuance.com/naturallyspeaking/product
s/default.asp)
This poster in the lab at CDS shows what ADA
software are listed. The main programs are DragonNaturallySpeaking, Jaws, Kurzweil 3000 and
ZoomText.
This poster tells students with disabilities where
computer labs exclusively for them are located on
campus.
Reflection:
“I have come to appreciate my colleagues in the roles that they assumed, meaning their role as advisors to students
with disabilities, as well as their role as my trainers. They might not know it, but indirectly they have been training
me as I observed the ways they handled cases on accommodation requests.”
Excerpts from my journal, November 17, 2009