INTERNET TRENDS D11 CONFERENCE -...

117
INTERNET TRENDS D11 CONFERENCE 5 / 29 / 2013 Mary Meeker / Liang Wu

Transcript of INTERNET TRENDS D11 CONFERENCE -...

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INTERNET TRENDS D11 CONFERENCE

5 / 29 / 2013 Mary Meeker / Liang Wu

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Outline

• Key Internet Trends – Growth Continues • Re-Imagination – Being Re-Imagined & Uploaded • Mobile – Aggressive Momentum • Computing – Yet Another Platform Change… • Lots to Learn from China – Volume + Innovation • Most Enabled Entrepreneurs Ever? • So, You Want to Be a Public Company? • High-Skilled Immigration – Perspective • Appendix

– Re-Imagination is Alive & Well – Traditional Industries Being Re-Imagined – USA, Inc.

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KEY INTERNET TRENDS – GROWTH CONTINUES

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Note: *All data (except China) as of 6/12, 2.4B global Internet users and 8% Y/Y growth rate based on the latest available data. China Internet user data as of 12/12, per CNNIC. Source: United Nations / International Telecommunications Union, internetworldstats.com.

2.4B Global Internet Users in 2012* – 8% Y/Y Growth*, Driven by Emerging Markets

4

Rank Country

2008-2012 Internet User Adds (MMs)

2012 Internet Users (MMs) Y/Y Growth

Population Penetration

1 China 264 564 10% 42%2 India 88 137 26 113 Indonesia 39 55 58 234 Iran 35 42 205 555 Russia 33 70 6 496 Nigeria 31 48 15 307 Philippines 28 34 32 358 Brazil 27 88 6 459 Mexico 19 42 9 37

10 USA 18 244 3 7811 Argentina 17 28 57 6812 Egypt 17 30 11 3813 Colombia 14 25 39 5414 Turkey 13 35 17 4715 Vietnam 12 31 7 35

Top 15 654 1,473 15% 34%World 902 2,406 8% 34%

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6%

14%

42%

26%

12%

23%

10%

43%

22%

3% 0%

10%

20%

30%

40%

50%

Print Radio TV Internet Mobile

% o

f Tot

al M

edia

Con

sum

ptio

n Ti

me

or A

dver

tisin

g Sp

endi

ng

Time Spent Ad Spend

% of Time Spent in Media vs. % of Advertising Spending, USA 2012

~$20B+ Opportunity

in USA

Material Upside for Mobile Ad Spend vs. Mobile Usage

Note: *Internet advertising reached $37B in USA in 2012 per IAB, Mobile advertising reached $4B per eMarketer. Print includes newspaper and magazine. $20B opportunity calculated assuming Internet and Mobile ad spend share equal their respective time spent share. Source:

Time spent and ad spend share data based on eMarketer (adjusted to exclude outdoors / classified media spend), 12/12.

Internet Ad = $37B*

Mobile Ad = $4B*

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80% of Top Ten Global Internet Properties ‘Made in USA’… 81% of Users Outside America

Top 10 Internet Properties by Global Monthly Unique Visitors, 2/13

Source: comScore Global, 2/13. 6

0 200 400 600 800 1,000 1,200

Baidu.com

Tencent

Glam Media

Apple

Amazon.com

Wikipedia

Yahoo!

Facebook

Microsoft

Google

Monthly Unique Visitors (MMs)

USA UsersInternational Users

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Global Smartphone Operating Systems ‘Made in USA’… 88% Share from 5% Six Years Ago

2005 20120%

20%

40%

60%

80%

100%

Mar

ket S

hare

of S

mar

tpho

ne O

S

Other OSiOSAndroidWindows PhoneBlackBerry OSLinuxNokia Symbian

Global Smartphone Operating System Market Share (by Units Shipped), 2005 vs. 2012

Source: 2005 data per Gartner, 2012 data per IDC. 7

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RE-IMAGINATION - BEING RE-IMAGINED & UPLOADED @ AN ACCELERATING PACE

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Long Ago, People Danced @ Concerts, Now They Video / Click / Share / Tweet…

1990s

9

2010s

Source: Left image – 123RF.com. Right image – amadarose.co.uk.

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Today = You Can Run, But You Can’t Hide

Source: Quote – Joe Louis (American heavyweight boxer), 1946. Left image – Peter Steiner, cartoonbank.com, The New Yorker, 1993. Right image – Tumblr user cachorro no computador. 10

2013 On the Internet, everybody knows you’re a dog.

1993 On the Internet, nobody knows you’re a dog.

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World’s Content is Increasingly Findable + Shared + Tagged - Digital Info Created + Shared up 9x in Five Years

0

2

4

6

8

2005 2007 2009 2011 2013E 2015E

Dig

ital I

nfor

mat

ion

Cre

ated

&

Shar

ed (z

etta

byte

s)

Amount of global digital information created & shared – from documents to pictures to tweets –

grew 9x in five years to nearly 2 zettabytes* in 2011, per IDC.

Note: * 1 zettabyte = 1 trillion gigabytes. Source: IDC report “Extracting Value from Chaos” 6/11.

Global Digital Information Created & Shared, 2005 – 2015E

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Media + Data Uploading + Sharing from Mobiles = Ramping Fast & Still Early Stage

Explosive Growth, But

Still Early Stage

Ramping Very Fast

Emerging

Emerging

Source: Far right Illustration – Eric Prommelt. 12

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Photos…

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Photos = 500MM+ Uploaded & Shared Per Day, Growth Accelerating, on Trend to Rise 2x Y/Y…

0

100

200

300

400

500

600

2005 2006 2007 2008 2009 2010 2011 2012 2013YTD

# of

Pho

tos

Upl

oade

d &

Sha

red

per D

ay

(MM

)

Flickr

Snapchat

Instagram

Facebook

Daily Number of Photos Uploaded & Shared on Select Platforms, 2005-2013YTD

Source: KPCB estimates based on publicly disclosed company data. 14

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Short-Term Sharing Exploding – Snapchat Growth From Content That Disappears, Up >2x in 2 Months

0

20

40

60

80

100

120

140

160

5/12 10/12 12/12 2/13 3/13 4/13

# of

Pho

tos

Shar

ed p

er D

ay (M

M)

Snapchat Daily Number of ‘Snaps’ 5/12 – 4/13

Choose How Long Your ‘Snap’ Lives

15 Source: Snapchat.

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Video…

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Video = 100 Hours Per Minute Uploaded to YouTube, Up from ~Nada Six Years Ago

0

20

40

60

80

100

120

6/07 1/09 5/09 3/10 11/10 5/11 5/12 5/13

Hou

rs o

f Vid

eo U

ploa

ded

per M

inut

e

YouTube Hours of Video Uploaded per Minute, 6/07 – 5/13

17 Source: YouTube.

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Video (Short-Form + Persistent) = Ramping Fast

Dropcam ($149 ASP)

More Video Uploaded per Minute Than YouTube

Twitter Vine

6 Second Videos 2x M/M Growth

18

Vine iOS App Monthly Active Users (MAUs) as % of Total USA iPhone MAUs, 1/13-4/13

0%

2%

4%

6%

8%

1/13 2/13 3/13 4/13

% S

hare

of U

SA iP

hone

M

onth

ly A

ctiv

e U

sers

Source: Onavo, Dropcam.

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Opt-In Video – ‘Big Brother’ Meets Big Mother?

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30% of Dropcam viewers used Talk Back to interact over past 2 weeks. When I am on the road, I still join my husband in singing bedtime lullabies using Dropcam, a Wi-Fi video monitoring camera that streams to my phone and computer.

– Randi Zuckerberg

Parents Can See & Talk With Children While Away From Home

Source: Dropcam,5/13. Mashable, 4/13

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Sound…

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Sound = Emerging as Voice Comes Back to Phones…

SoundCloud

11 Hours of Sound Uploaded per Minute

Tencent WeChat

400MM+ Users, 4x Y/Y

21 Source: SoundCloud, Tencent.

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Data…

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Win-Win-Win Sharing = Growing Quickly – You Help Me, I Help You, We Help Others

23

Waze

• 48MM Users, +2x Y/Y • 1B+ Miles Driven per

Month w/ Waze Open

Jawbone UP

Per Day… • Billions of Steps • 700K+ Hours of Sleep • 5x App Interactions per User

Yelp

• 102MM Users, +43% Y/Y • 39MM User-Generated

Reviews, +42% Y/Y

Source: Company data.

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Fitness Data on Mobile + Wearable Devices = ~2x Month-on-Month Growth

24

0

10

20

30

40

50

60

10/12 11/12 12/12 1/13 2/13 3/13 4/13

# of

API

Cal

ls (M

M)

MyFitnessPal - # of API Calls*, 10/12 – 4/13

Note: *API calls are data request from fitness devices (such as Jawbone UP) and GPS-enabled activity tracking apps (such as Endomondo / Runtastic) that partner with MyFitnessPal. Source: MyFitnessPal.

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Health Outcomes – Behavior (at 40%) is Biggest Driver of Premature Death

40%

30%

15%

5% 10%

Behavioral Patterns* Genetic CompositionSocial Circumstances Environmental ExposureHealth Care

USA Proportional Contribution to Premature Death, 2007

*Smoking: 44%, Obesity & Inactivity 37%, Alcohol 9%, Other 10%. Source: “We Can Do Better — Improving the Health of the American People” - The New England Journal of Medicine, 2007. 25

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Sharing…

26

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Which of the Following Social Media Do You Use?

27

0% 20% 40% 60% 80% 100%

Foursquare

Tumblr

Instagram

MySpace

Pinterest

LinkedIn

Google+

Twitter

YouTube

Facebook

20122011

Social Media – Facebook Leads, YouTube + Twitter + Google+ + Pinterest + Instagram + Tumblr Rising Fast

Source: Frank N. Magid Associates, “Facebook Fatigue - Fact or Fiction?”, March 2013. Based on a study of 2K social media users aged 12-64 who were asked “Which of the Following Social Media Do You Use?”

2011 Pinterest and Instagram data from 9/12 / 4/12.

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Americans = Sharing Underachievers…

0%

10%

20%

30%

40%

50%

60%

70%

% of Respondents Indicating They Share ‘Everything’ or ‘Most Things’ Online, 5/13*

World Average = 24%

Source: Ipsos OTX. *Survey was published on May 14, 2013, the underlying data derived from an online survey (weighted sample size of 12,000 across 24 countries) conducted between January 1-18, 2013. Survey question is “describe how much you share online (including status updates,

feelings, photos, videos, links, etc.)”

15%

28

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Unprecedented Transparency in Time of Tremendous Global Uncertainty…

Ramp in Always-On Connected Global Citizens • 1.1B+ global active Facebook users…68% on mobiles…60% log in

daily…with average 200+ friends… 350MM photos uploaded daily…*

• It’s hard to hide - ‘truth’ can be a photo or video / click–send away.

• ‘Clean, well-lighted place to do business?’ ‘People are basically good?’

• Perhaps the world is on cusp of being safer than ever?

• There are lots of sacrifices. This is new terrain.

• Only time will tell how all this plays out…

* Source: Facebook, 5/13. 29

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MOBILE – AGGRESSIVE MOMENTUM

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Smartphones = Extraordinary Attributes - Connected + Excited + Curious / Interested + Productive

Source: IDC, 3/13. Facebook-sponsored research asked smartphone owners how an array of social and communication activities on their phones made them feel. Most owners use ~7.4 social and communications apps on

their phones. Responses are indexed above. 31

0

2

4

6

8

Rel

ativ

e Se

ntim

ent I

ndex

(1

0 =

Stro

nges

t, 0

= W

eake

st)

USA Smartphone User Relative Sentiment Index (10 = Strongest, 0 = Weakest), 3/13 When Asked How Social and Communication Activities on Smartphones Made You Feel

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Mobile Traffic as % of Global Internet Traffic = Growing 1.5x per Year & Likely to Maintain Trajectory or Accelerate

0%

5%

10%

15%

20%

25%

30%

12/08 12/09 12/10 12/11 12/12 12/13 12/14

% o

f Int

erne

t Tra

ffic

Global Mobile Traffic as % of Total Internet Traffic, 12/08 – 5/13 (with Trendline Projection to 5/15E)

0.9% in 5/09

2.4% in 5/10

15% in 5/13

Source: StatCounter Global Stats, 5/13. Note that PC-based Internet data bolstered by streaming. 32

6% in 5/11

10% in 5/12

Trendline

E E

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China – Mobile Internet Access Surpassed PC, Q2:12

0%

20%

40%

60%

80%

100%

6/07 12/07 6/08 12/08 6/09 12/09 6/10 12/10 6/11 12/11 6/12 12/12

% o

f Tot

al In

tern

et U

sers

in C

hina

via Desktop PC

via Mobile Phone

28%

71%

75% 96%

% of Chinese Internet Users Accessing the Web via Desktop PCs vs. via Mobile Phones, 6/07 – 12/12

Source: CNNIC, 1/13. 33

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1/11 3/11 5/11 7/11 9/11 11/11 1/12 3/12 5/12 7/12 9/12 11/12 1/13 3/13

NH

N S

earc

h Q

uery

(Ind

exed

)

PC Query

Mobile Query

S. Korea – Mobile Search Queries Surpassed PC, Q4:12

Source: NHN Corporate Presentation, as of 5/13. 34

NHN Korea Search Query Trend (Indexed), PC vs. Mobile, 1/11 – 3/13

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0%

10%

20%

30%

40%

50%

1/11 4/11 7/11 10/11 1/12 4/12 7/12 10/12 1/13

Gro

upon

Nor

th A

mer

ica

Tran

sact

ions

C

ompl

eted

on

Mob

ile (%

)

% of Groupon North America Transactions Completed on Mobile, 1/11 – 3/13

Groupon N. America – 45% of Transactions on Mobile, Up from <15% Two Years Ago

35 Source: Groupon, as of 3/13.

14%

45%

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Facebook – Mobile Has Helped Drive Users & Revenue, Q1 Growth = Revenue +43% Y/Y, Mobile Users +54% (to 68%), ARPU + 15%

Q2:11 Q3:11 Q4:11 Q1:12 Q2:12 Q3:12 Q4:12 Q1:13

Ad Revenue ($MM) $776 $798 $943 $872 $992 $1,086 $1,329 $1,245

Y/Y Growth 83% 77% 44% 37% 28% 36% 41% 43%

% from Mobile -- -- -- -- -- 14% 23% 30%

Mobile Active Users (MAUs) (MM) 325 376 432 488 543 604 680 751

Y/Y Growth 110% 92% 76% 69% 67% 61% 57% 54%

% of Total MAUs 44% 47% 51% 54% 57% 60% 64% 68%

Annualized Ad ARPU ($) $4.37 $4.15 $4.59 $4.00 $4.28 $4.43 $5.15 $4.60

Y/Y Growth 18% 19% 1% 1% (2%) 7% 12% 15%

Q/Q Growth 11% (5%) 11% (13%) 7% 4% 16% (11%)

Source: Facebook. 36

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Facebook = Rising Mobile ARPU Has Offset Declining Desktop ARPU, So Far

0

$2

$4

$6

3/11 6/11 9/11 12/11 3/12 6/12 9/12 12/12 3/13

Annu

aliz

ed A

d AR

PU ($

)

Desktop Ad ARPU Mobile Ad ARPU Overall Ad ARPU

Facebook Annualized Ad ARPU, Desktop vs. Mobile, 3/11-3/13

Source: Facebook. 37

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COMPUTING – YET ANOTHER PLATFORM CHANGE…

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We Just Began to Figure Out Smartphones…

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Note: *Japan data per Morgan Stanley Research estimate. Source: Informa.

2013E Global Smartphone Stats: Subscribers = 1,492MM Penetration = 21% Growth = 31%

Smartphone Subscriber Growth = Remains Rapid 1.5B Subscribers, 31% Growth, 21% Penetration in 2013E

40

Rank Country

2013E Smartphone Subs (MM)

Smartphone as % of

Total Subs

Smartphone Sub Y/Y Growth Rank Country

2013E Smartphone Subs (MM)

Smartphone as % of

Total Subs

Smartphone Sub Y/Y Growth

1 China 354 29% 31% 16 Spain 20 33% 14%2 USA 219 58 28 17 Philippines 19 18 343 Japan* 94 76 15 18 Canada 19 63 214 Brazil 70 23 28 19 Thailand 18 21 305 India 67 6 52 20 Turkey 17 24 306 UK 43 53 22 21 Argentina 15 25 377 Korea 38 67 18 22 Malaysia 15 35 198 Indonesia 36 11 34 23 South Africa 14 20 269 France 33 46 27 24 Netherlands 12 58 27

10 Germany 32 29 29 25 Taiwan 12 37 6011 Russia 30 12 38 26 Poland 11 20 2512 Mexico 21 19 43 27 Iran 10 10 4013 Saudi Arabia 21 38 36 28 Egypt 10 10 3414 Italy 21 23 25 29 Sweden 9 60 1615 Australia 20 60 27 30 Hong Kong 8 59 31

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Smartphone Usage = Still Early Stage With Tremendous (3-4x) Upside

0

1,000

2,000

3,000

4,000

5,000

6,000

Smartphone Mobile Phone

Glo

bal U

sers

(MM

)

Global Smartphone vs. Mobile Phone Users, 2013E

Source: Morgan Stanley Research estimates. Note: One user may have multiple devices - actual number of actual smartphone + mobile phone devices in use (subscription numbers) may

be higher than user numbers.

1.5B Smartphone

Users

5B+ Mobile Phone Users

41

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55MM Units

Apple Growing Rapidly (1.4x Share Gain)… Samsung Up 7x Over ~2 Years

22%

29%

49%

Q4:12

42

16% 4%

80%

Q1:10

Apple

Samsung

Other

219MM Units

Source: IDC, Morgan Stanley Research. Data as of 4/13.

Global Smartphone Unit Market Share

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…Then Along

Came Tablets…

43

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0

10,000

20,000

30,000

40,000

50,000

60,000

0 1 2 3 4 5 6 7 8 9 10 11 12

Glo

bal U

nit S

hipm

ents

(000

)

Quarters After Launch

iPad iPhone

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

160,000

0 1 2 3 4 5 6 7 8 9 10 11 12

Glo

bal U

nit S

hipm

ents

(000

)

Quarters After Launch

iPad iPhone

First 12 Quarters Cumulative Unit Shipments, iPhone vs. iPad

Source: Apple, as of CQ1:13 (12 quarters post iPad launch). Launch Dates: iPhone (6/29/07), iPad (4/3/10).

Tablet Growth = More Rapid than Smartphones, iPad = ~3x iPhone Growth

44

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Tablet Shipments = Surpassed Desktop PCs & Notebooks in Q4:12, < 3 Years from Intro

Global PC (Desktop / Notebook) and Tablet Shipments by Quarter Q1:95 – Q1:13

Note: Notebook PCs include Netbooks. Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research. Gartner. Data as of 4/13.

0

10

20

30

40

50

60

Q1:95 Q1:97 Q1:99 Q1:01 Q1:03 Q1:05 Q1:07 Q1:09 Q1:11 Q1:13

Glo

bal U

nits

Shi

pped

(MM

s)

Desktop PCs Notebook PCs Tablets

45

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Demand for Large-Screen Computing Devices is Robust, But Mix Favors Tablets, Not Notebooks & Desktops

Global PC (Desktop / Notebook) and Tablet Shipments by Quarter Q1:1995 – Q1:2013

Note: Notebook PCs include Netbooks. Source: Katy Huberty, Ehud Gelblum, Morgan Stanley Research. Gartner. Data and Estimates as of 4/13.

0

20

40

60

80

100

120

140

160

1Q95 1Q97 1Q99 1Q01 1Q03 1Q05 1Q07 1Q09 1Q11 1Q13

Glo

bal U

nits

Shi

pped

(MM

s) Desktop PCs

Notebook PCsTablets

46

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Top Vendors Largely Same in Desktop & Notebook Cycles – Very Different in Tablet (& Smartphone) Cycles

% Share

Compaq 13% Dell 11% HP 8% IBM 7% NEC 4% Others 57%

% Share

HP 19% Acer 17% Dell 12% Lenovo 10% ASUS 8% Others 34%

% Share

Apple 51% Samsung 13% Amazon 8% ASUS 5% Lenovo 1% Others 20%

Desktop PC Market Share

2000

Notebook PC Market Share

2010

Tablet Market Share

2012

Note: Notebook PCs include Netbooks. Source: Morgan Stanley Research. Gartner. Data as of 4/13. 47

% Share

Samsung 30% Apple 19% Sony 5% ZTE 5% BlackBerry 5% Others 37%

Smartphone Market Share

2012

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An Unusual Pattern…

In Two Computing Cycles… 1) Smartphones

2) Tablets

…Entering a Third Cycle…

3) Wearables / Drivables / Flyables / Scannables

48

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Image Source: Computersciencelab.com, Wikipedia, IBM, Apple, Google, NTT docomo, Google, Jawbone, Pebble.

Technology Cycles Have Tended to Last Ten Years

Technology Cycles – Still Early Cycle on Smartphones + Tablets, Now Wearables Coming on Strong, Faster than Typical 10-Year Cycle

Mainframe Computing

1960s

Personal Computing

1980s

Desktop Internet Computing

1990s

Mobile Internet Computing

2000s

Mini Computing

1970s

Wearable / Everywhere Computing

2014+

Others?

49

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Note: PC installed base reached 100MM in 1993, cellphone / Internet users reached 1B in 2002 / 2005 respectively; Source: ITU, Morgan Stanley Research.

New Major Technology Cycles = Often Support 10x More Users & Devices, Driven by Lower Price + Improved Functionality

1

10

100

1,000

10,000

100,000

1960 1970 1980 1990 2000 2010 2020

Dev

ices

/ U

sers

(MM

in L

og S

cale

)

1MM+ Units

100MM+ Units

10B+ Units???

10MM+ Units

Computing Growth Drivers Over Time, 1960 – 2020E

1B+ Units / Users

50

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…Wearables (with Sensors)…

51

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Mobile Users Reach to Phone ~150x a Day… Could be Hands-Free with Wearables

14 3 3

5 6

8 8

9 12

13 18

22 23

0 5 10 15 20 25

OtherSearch

WebCalendar

News & AlertsAlarm

CameraSocial Media

GamingMusic

Checking TimeVoice Call

Messaging# of Times Typical User Checks Phone per Day

Source: TomiAhonen Almanac 2013, LINK. ‘Other’ includes voicemail, charging and miscellaneous activities. We cross-checked Tomi’s analysis to gain context. Our references include: 1) Motorola Mobility / Google (consumers interact with their phones more than 100x per day, mid-2012); 2) Leading 3G Carrier with

Operations in Europe & Asia (smartphone users interact with mobiles ~150x per day); 3) IDC (51 blended average of social sessions per smartphone user per day in USA, 3/13…excluded services like checking time, alarm and calendar events, web browsing, gaming, using camera, listening to music, searching, using

maps, charging and other activities that require checking the phone) and 4) other third parties, including app providers.

52

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Hands-Free

Always-On

Environment -Aware

Connected

Attention-Getting

Development Platform

Sensor-Enabled Wearable Attributes

• GPS • Accelerometer • Compass • Camera • Microphone • Other Sensors

• Wi-Fi • 3G / 4G • Bluetooth • NFC

• Low power consumption

• Instant wake • Background

working / sensing

• Less distracting when receiving alerts / reminders / messages

• 3rd party apps • API partners • Accessories

• Voice / gesture control

53 Source: MIT, KPCB.

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Some People Laugh at Wearables…

54

Source: Saturday Night Live, 5/13.

And ‘SNL’ Does Rule… ;)

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…Some People Laughed at PC & Internet

55

There is no reason anyone would want a

computer in their home.

- Ken Olsen (Founder)

Digital Equipment 1977

May 1999

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…Drivables…

56

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A Car or a Computer on Four Wheels?

57

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Pandora Usage – Car / TV / Appliance Usage (~13% Now) to Likely Surpass PC (21%) Usage in 2 Years

0%

20%

40%

60%

80%

100%

4/09 10/09 4/10 10/10 4/11 10/11 4/12 10/12 4/13

Shar

e of

Tot

al L

iste

ning

Hou

rs (%

)

Other* (Car / TV, etc.)PCMobile + Tablet

Share of Pandora Quarterly Listening Hours, PC vs. Mobile + Tablet vs. Other*, 4/09 – 4/13**

58

Source: Pandora. Note that *listening share data for other non-mobile / non-PC devices (car / TV, etc) are KPCB

estimates. **Pandora fiscal year ends Jan 31, so FQ4:13 ended Jan 31, 2013.

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…Flyables…

59

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It’s a Bird, It’s a Plane, It’s a Mini-Drone…

Use Cases of Low-Cost Drones

60

Agriculture

GPS-Enabled Photos Help Pinpoint Potential Crop

Damage Early On

Sports / Entertainment

Unique Angle of View Provides

Insights for Training + Broadcast Audience

Public Safety / Disaster Relief*

Providing Aerial Video Coverage

/ First-Aid / Other Supplies in Challenging Conditions

Source: Left image – Shutterstock; Middle image – Dronereport.net; *Right image – Drone carrying cameras + other sensors being deployed during search & rescue mission of 7.0-magnitude earthquake in Lushan, China (4/13).

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Scannables – Codes / Tags + Cameras / Sensors

61

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QR Codes = Scan & Be Scanned to Get Stuff…

62

SCAN Quick Scan w/ Smartphone

For Info on Nutrition / Product / Price…

BE SCANNED Smartphone-Generated Codes

For Boarding Pass / Ticket / Payment / Rewards…

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China - Follow UK Embassy Weibo Account by Scanning QR Code Outside Embassy in Beijing

63

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QR Code Scanning = Up 4x Y/Y in China, Offline Businesses Driving Online Connections

0

2

4

6

8

10

3/12 3/13

Chi

na M

onth

ly Q

R C

odes

Sca

nned

(M

Ms)

Payment

Information (NutritionInfo, Business CardExchange...)

Promotions (Billboard, Advertising…)

Passcode (Coupons,Rewards, Tickets,Check-Ins...)

42%

33%

China Monthly QR Codes Scanned by Use Case, 3/12 vs. 3/13

Note: * March 2012 use case breakdown not available. Source: Imageco, China QR Code Market Study, 2013. We believe data are understated. 64

2MM*

9MM

22%

3%

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65

Tencent WeChat (400MM+ Users, +4X Y/Y, China) – Mobile Communication + Local Commerce via QR Codes

Businesses… Use QR code + communication functions to manage customer acquisition and relationships. SMBs can send offers / take online orders, provide customer support via WeChat.

0

100

200

300

400

3/11 6/11 9/13 12/11 3/12 6/12 9/12 12/12 3/13

Reg

iste

red

Use

rs

(MM

)

Tencent WeChat Registered Users, 3/11-3/13

Consumers… In addition to connecting w/ friends via voice / text / pictures, WeChat users can scan QR codes of merchants to stay connected and enroll in rewards programs + receive coupons.

Source: User growth per Tencent and Morgan Stanley estimates.

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LOTS TO LEARN FROM CHINA – VOLUME + INNOVATION

66

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0

50

100

150

200

250

1/11 3/11 5/11 7/11 9/11 11/11 1/12 3/12 5/12 7/12 9/12 11/12 1/13

Activ

e iO

S an

d An

droi

d D

evic

es (M

M) China USA

Active iOS and Android Devices, USA vs. China (MM), 1/11 – 2/13

China – iOS + Android Users Surpassed USA, Q1:13

67 Source: Flurry Analytics.

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6%

14%

42%

26%

12% 11%

5%

29% 33%

22%

0%

10%

20%

30%

40%

50%

Print Radio TV Internet Mobile

% o

f Tot

al M

edia

Con

sum

ptio

n Ti

me USA China

% of Time Spent in Media, USA vs. China, 2012

China Leads USA in Mobile + Internet Time Spent vs. TV = China @ 55% vs. 38% in USA

Source: USA media time spent share data based on eMarketer (adjusted to exclude classified and outdoors) as of 12/12, China media time spent data per Miaozhen Systems’ (a leading 3rd party ad tech platform) survey of 35,750 samples as of 12/12. 68

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Alibaba – Gross Merchandise Volume Surpassed Amazon.com + eBay, Q4:12

69

$0

$50

$100

$150

$200

$0

$50

$100

$150

$200

1995 1997 1999 2001 2003 2005 2007 2009 2011

Alib

aba

/ Tao

bao

GM

V ($

B)

Amaz

on.c

om +

eB

ay G

MV

($B

)

Amazon.comeBayAlibaba / Taobao

Gross Merchandise Value, 1995 – 2012 Amazon.com + eBay vs. Alibaba / Taobao

Source: Company data.

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JD.com (360buy) – Same Day Delivery with Real-Time Item Tracking on Map / Mobile…Often on Bicycle

Free* Same-Day Delivery in 25+ Cities in China / Customer Can Track Package Location on Map / Mobile Devices and Contact Delivery Person in Real Time

70 Note: *For orders > $8.

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Taxi Apps* – China – Push to Talk to Driver / Bid Extra to Increase Chance of Getting Car on Your Terms

71

Push to Talk Say current location and where you’re going. Your

voice message will be delivered instantly to all nearby available taxis

Bid to Win Increase your chance of hailing a cab during peak hours by offering extras

tips up front (in addition to regular fare)

Real Time Tracking View your taxi’s location in real-time, push to talk to

the driver directly to coordinate pick-up

*Source: Left image - Yao Yao Zhao Che; Center image – Di Di Da Che; Right image – Kuai Di Da Che.

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Sina Weibo – 530MM+ Users (+2x Y/Y) Help Push For Social Change…$100MM Revenue Run Rate, Up From $0 Y/Y

72

$0

$40

$80

$120

0

200

400

600

4/11 6/11 8/11 12/11 3/12 6/12 9/12 12/12 3/13

Annu

aliz

ed R

even

ue

Run

Rat

e ($

MM

)

Reg

iste

red

Use

rs

(MM

)

Registered UsersAnnualized Revenue Run Rate

Sina Weibo Registered Users & Annualized Revenue Run Rate, 4/11-3/13

Notable Events / Movements Helped by Sina Weibo

Beijing Air Quality Campaign – Sina Weibo users’ UGC photos / polls / reposts / suggestions helped drive government adoption of daily monitoring of air quality

Real-Time Self-Organized Emergency Relief – Through Weibo, volunteers coordinated to pick up stranded travelers at Beijing airport during torrential downpour in 7/12

User / revenue source: Sina, Morgan Stanley Research.

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0%

10%

20%

30%

40%

% o

f Glo

bal G

DP

USA

Europe

China

India

LatinAmerica

27%

16%

33%

15%

2%

19%

16%

6% 8%

2% 0%

10%

20%

30%

40%

% o

f Glo

bal G

DP

USA

Europe

China

India

LatinAmerica

27%

16%

33%

15%

2%

19%

16%

6%

8%

2% 0%

10%

20%

30%

40%

% o

f Glo

bal G

DP

USA

Europe

China

India

LatinAmerica

27%

16%

33%

15%

2%

19%

16%

6%

8%

2%

Percent of Global GDP, 1820 – 2012, USA vs. Europe vs. China vs. India vs. Latin America

0%

10%

20%

30%

40%

% o

f Glo

bal G

DP

USA

Europe

China

India

LatinAmerica

27%

16%

33%

15%

2%

19%

16%

6%

8%

2% 0%

10%

20%

30%

40%

% o

f Glo

bal G

DP

USA

Europe

China

India

LatinAmerica

27%

16%

33%

15%

2%

19%

16%

6%

8%

2%

GDP = China Share Gains vs. Europe & USA are Epic

Source: Angus Maddison, University of Groningen, OECD, data post 1980 based on IMF data (GDP adjusted for purchasing power parity). 73

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MOST ENABLED ENTREPRENEURS EVER? ZERO -> 1 MILLION USERS IN RECORD TIME(S)

74

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Selective Formative Events of Past 20 Years

September, 2001 USA Terrorist Attacks – Destabilized sense of security

Rise of China as Global Super Power – Altered global competition

Global Financial Crisis, 2008+ – Destabilized financial security

High Unemployment Levels – Destabilized career optimism

Potential Fiscal Debt Challenges – Rise in need to depend on selves

Rise of Cheap / Available Computing – 24x7 global access to loads of stuff including shared goods

Rise of New ‘Geek’ Entrepreneur Heroes – Jobs + Sergey / Larry + Zuck…

Rise in Social Connectivity – Ability to find / create / share / provide + get feedback

Rise in Value of Social / Virtual vs. Financial + Physical Currency

Is This Generation Different?

75

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Turning Passion Into Businesses…On an Epic Internet Palette

Art / Creativity Georg Petschnigg /

Fiftythree

Books Otis Chandler /

Goodreads

Sports David Finocchio / BleacherReport

Home Decoration Adi Tatarko + Alon Cohen /

Houzz

76

Music Daniel Ek /

Spotify

Sound Alex Ljung + Eric Wahlforss /

SoundCloud

News & Politics Chris Altchek + Jake Horowitz /

PolicyMic

Product Design Ben Kaufman

Quirky

Design / Inspiration Ben Silbermann

Pinterest

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SO, YOU WANT TO BE A PUBLIC COMPANY?

77

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Internet IPO Standout – LinkedIn… Registered Users = 218MM in Q1, +35% Y/Y; High Gross Margins (87%)

65%

70%

75%

80%

85%

90%

0

50

100

150

200

250

Q1:08 Q1:09 Q1:10 Q1:11 Q1:12 Q1:13

Gro

ss M

argi

ns (%

)

Reg

iste

red

Mem

bers

(MM

)

LinkedIn Registered Members and Gross Margins, Q1:08 – Q1:13

Registered Members Gross Margin

Source: LinkedIn. Data as of 5/27/2013. 78

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…Internet IPO Standout – LinkedIn Averaged 7% Revenue / 83% EBITDA Upside Since IPO, Shares +305%

$0

$25

$50

$75

$100

$125

$150

$175

$200

$225

5/11 9/11 1/12 5/12 9/12 1/13 5/13

LinkedIn Share Daily Closing Price, 5/11-5/13

8/11 – Q2

Revenue $121MM, +124% Y/Y, 14% above

consensus EBITDA $5MM, 5x consensus

2/12 – Q4

Revenue $168MM, +105% Y/Y, 5%

above consensus EBITDA $34MM,

62% above consensus

5/12 – Q1

Revenue $188MM, +101% Y/Y, 5% above

consensus EBITDA $38MM,

31% above consensus

11/11 – Follow-on offering @

$71 per share, Raised $714MM

11/11 – Q3

Revenue $140MM, +129% Y/Y, 10%

above consensus EBITDA $12MM, 2x consensus

Source: Yahoo Finance, Bloomberg, FactSet. Data as of 5/17/13. 79

5/11 – IPO @ $45

Raised $353MM

8/12 – Q2

Revenue $228MM, +89% Y/Y, 6% above

consensus EBITDA $50MM,

15% above consensus

11/12 – Q3

Revenue $252MM, +81% Y/Y, 3% above

consensus EBITDA $56MM,

16% above consensus

2/13 – Q4

Revenue $304MM, +81% Y/Y, 8% above

consensus EBITDA $79MM,

25% above consensus

5/13 – Q1

Revenue $325MM, +72% Y/Y, 2% above

consensus EBITDA $83MM,

16% above consensus

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Full lifetime data for all companies not available. Company (Years of Data) as follows: Amazon (19), eBay (17), Facebook (6), Tencent (12), Google (14), Apple (37 for revenue, 26 for others). Operating expenses exclude one-time, non-recurring charges and include depreciation, amortization, stock-based compensation. Data for eBay includes Paypal. eBay users are

active members of eBay marketplace. Data for Google includes DoubleClick (back to 1996). Google gross margin based on revenue net of TAC. Google user data per ComScore. Market cap. figures as of 5/21/2013. Capital expenditures for Facebook include capital leases. Apple user figures based on estimated installed base of Mac, iPad, iPhone, iPod units assuming a 4-

year replacement cycle for Macs, 3-year for iPads, 2-year for iPhones and iPods. Figures are not de-duplicated. Source: Public filings, FactSet, Morgan Stanley Research, Yahoo! Finance, ComScore.

Financial Dynamics of Internet Leaders

80

eCommerce Communication Search Hardware

Amazon eBay Facebook Tencent Google Apple

Years Since Founding 19 18 9 15 15 37

People 91K 32K 5K 24K 54K 80K Users 209MM 116MM 1.1B 798MM 1.2B 500MM+

Cumulative Operating Expense $50B $42B $5B $5B $63B $87B R&D $15B $7B $2B $2B $26B $21B

Capital Expenditures $9B $6B $3B $2B $20B $30B

Revenue $246B $79B $12B $20B $153B $695B Gross Margin (%) 27% 69% 72% 56% 72% 37% Free Cash Flow $12B $19B $1B $7B $53B $138B

Market Capitalization $122B $71B $62B $73B $301B $415B

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Market Value = Google + Amazon + eBay + Tencent + Priceline + Yahoo! + Yahoo! Japan + Salesforce.com + LinkedIn Gain Y/Y… Apple + Baidu Fall

81 2013 market value data as of 5/20/2013. Source: FactSet, Google Finance, Morgan Stanley Research.

Rank Company Region 2013 Market Value ($B) 2012 Revenue ($MM)1 Apple USA $416 $155,9712 Google USA 311 49,9583 Amazon USA 127 61,0934 eBay USA 76 14,0285 Tencent China 74 6,9576 Facebook USA 73 5,0897 Priceline USA 42 5,2618 Baidu China 33 3,5409 Yahoo! USA 30 4,987

10 Yahoo! Japan Japan 29 3,30411 Salesforce.com USA 28 3,05012 LinkedIn USA 22 97213 Rakuten Japan 17 5,55814 Netflix USA 14 3,60915 Liberty Interactive USA 12 10,05416 NHN Korea 12 2,12117 Yandex Russia 10 92618 Tripadvisor USA 9 76319 Netease China 8 1,30120 Verisign USA 7 87421 Mail.ru Russia 6 68222 Mercadolibre Argentina 6 37423 Groupon USA 5 2,33424 Nexon Korea 5 1,35925 Asos UK 4 899

Total $1,375 $345,064

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HIGH-SKILLED IMMIGRATION – PERSPECTIVE

82

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Immigration in America & The Growing Shortage of

High-Skilled Workers

Report / Presentation Can Be Found at www.kpcb.com/insights

83

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Why Did We Publish a Report on High-Skilled Immigration?

• America is the global leader in the technology industry.

• Immigrants (often with STEM* degrees) have been (and are) especially important to the vibrancy of tech companies.

• America has a shortage of high-skilled STEM workers and our tech leaders believe it's constraining their ability to compete and grow jobs in America.

• Government policy helps send many qualified foreign high-skilled workers home and constrains those that can come to America.

• Global environment for recruiting high-skilled STEM workers is likely to get much more competitive.

• Potential for immigration reform in America is very real and the future direction will likely be determined this year.

• This is a big issue for the technology industry – we encourage you to read / share / opine on the report – it can be found at kpcb.com/insights

84 *Note: STEM = Science / Technology / Engineering / Mathematics.

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0.9%

15% 11% 9% 15% 13% 16% 5% 15%

0% 20% 40% 60% 80% 100%

Native Americans

Immigrants orDescendants of

Immigrants

German Irish EnglishOther European African American* HispanicAsian Other / Unclassified

USA Population by Ancestry, 2010 Census

3 Million

306 Million

Note: *African-American total includes those who came as slaves and not as voluntary immigrants. Other includes North America (Canada), Australia, New Zealand, and those who have more than one ethnicity reported.

Source: Census Bureau, 2010 data.

99% Of Americans Are Immigrants Or Descendants Of Immigrants

85

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270MM U.S. Born

87% of Total Population

4MM, 1%

19MM, 6%

6MM, 2%

11MM, 4%

40MM Immigrants

13%

Legal Immigrants (High-Skilled)

Legal Immigrants (Family-Based)

Legal Immigrants (Refugees & Other)

Undocumented Immigrants

Total USA Population = 310MM

Note: Number of undocumented immigrants currently residing in USA is an estimate by PEW Hispanic Center based on Census data. Precise breakdown of legal immigrants currently residing in USA by type of admission is not available and is an estimate based on Census data as well as Department of Homeland Security immigrant admission data from

1986 to 2010. Source: Census Bureau, PEW, DHS.

U.S. Population at a Glance, U.S. Born vs. Immigrants by Type of Admission, 2010

High-Skilled Immigrants Are Only 1% Of Total U.S. Population

86

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Founders / Co-Founders of Top 25 U.S. Public Tech Companies, Ranked by Market Capitalization

60% of Top 25 Tech Companies Founded By 1st & 2nd Generation Americans = 1.2MM Employees, 2012

*Note that while Andy Grove (from Hungary) is not a co-founder of Intel, he joined as COO on the day it was incorporated. **Francisco D’souza is a person of Indian origin born in Kenya. Source: FactSet as of 3/13; “The ‘New American’ Fortune 500”,

a report by the Partnership for a New American Economy; “American Made, The Impact of Immigrant Founders & Professionals on U.S. Corporations”

87

Rank Company Mkt Cap ($MM) LTM Rev ($MM) Employees1st or 2nd Gen Immigrant

Founder / Co-FounderGeneration

1 Apple $416,622 $164,346 76,100 Steve Jobs 2nd-Gen, Syria2 Google 268,445 49,958 53,861 Sergey Brin 1st-Gen, Russia3 IBM 239,530 104,507 434,246 Herman Hollerith 2nd-Gen, Germany4 Microsoft 234,828 72,764 94,000 -- --5 Oracle 172,044 37,230 115,000 Larry Ellison / Bob Miner 2nd-Gen, Russia / 2nd-Gen, Iran6 Amazon.com 119,011 61,093 88,400 Jeff Bezos 2nd-Gen, Cuba7 Cisco 116,904 47,252 66,639 -- --8 Intel 105,721 53,341 105,000 --* --9 Ebay 65,357 14,028 31,500 Pierre Omidyar 1st-Gen, France

10 Facebook 63,472 5,089 4,619 Eduardo Saverin 1st-Gen, Brazil11 EMC 53,347 21,714 60,000 Roger Marino 2nd-Gen, Italy12 Hewlett-Packard 43,118 118,397 331,800 -- --13 Texas Instruments 38,756 12,690 34,151 Cecil Green / J. Erik Jonsson 1st-Gen, UK / 2nd-Gen, Sweden14 VMware 35,917 4,605 13,800 Edouard Bugnion 1st-Gen, Switzerland15 Priceline 35,583 5,261 7,000 -- --16 Automatic Data Processing 31,274 10,945 57,000 Henry Taub 2nd-Gen, Poland17 salesforce.com 25,840 3,050 9,800 -- --18 Dell 25,003 56,982 111,300 -- --19 Yahoo! 24,306 4,987 11,700 Jerry Yang 1st-Gen, Taiwan20 Cognizant Technology 23,648 7,346 156,700 Francisco D'souza / Kumar Mahadeva 1st-Gen, India** / 1st-Gen, Sri Lanka21 Adobe Systems 20,640 4,373 11,144 -- --22 Broadcom 19,713 8,006 11,300 Henry Samueli 2nd-Gen, Poland23 Intuit 19,393 4,153 8,500 -- --24 LinkedIn 19,357 972 3,458 Konstantin Guericke / Jean-Luc Vail lant 1st-Gen, Germany / 1st-Gen, France25 Symantec 16,916 6,839 20,500 -- --

Total Founded by 1st or 2nd Gen Immigrants $1,590,800 $507,516 1,151,835

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122,300

51,474

0 50,000 100,000 150,000

# of Job OpeningsRequiring a Bachelor's

Degree in ComputerScience

# of Graduates w/Bachelors Degree inComputer Science

Number of People, per Year

Source: Microsoft analysis (published in 2013) based on Bureau of Labor Statistics data.

Projected Average Annual # of Graduates w/ Bachelors Degree in Computer Science vs. # of Job Openings Requiring a Bachelors Degree in Computer

Science, 2010-2020E

Computer Science Job Opening Forecast = 2.4x # of Computer Science Graduates

88

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USA Sending More Qualified Foreign Students Home Post Graduation - 3.5x Rise in Student & Employment Visa Issuance Gap Over Decade

0

100

200

300

400

500

600

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Num

ber o

f Vis

as Is

sued

(000

s)

Number of Student (F1) vs. Employment (H-1B) Visas Issued per Year, 1992 - 2012

F1 Student Visa Issued H-1B Employment Visa Issued

~100K Difference

~350K Difference

85K H-1B Visas

Subject to Cap

Source: U.S. Department of State. 89

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Startups & Big Tech Companies Can’t Hire Enough Engineers

Street View From Silicon Valley

Five High-Tech Companies Alone – IBM, Intel,

Microsoft, Oracle And Qualcomm – Have

Combined 10,000 Current Openings In The United

States.

Image: View outside of Quixey’s office on Castro St. in Mountain View, CA. Picture by Joshua Stanton-Savitz. Data source: Technology CEO letter to the president and lawmakers, 3/13.

http://www.scribd.com/doc/130388692/Tech-CEO-letter 90

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Read More @ kpcb.com/insights

91

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APPENDIX

92

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Traditional Industries Being Re-Imagined

93

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U.S. Postal Service Mail Volume Peaked in 2006 Owing to Email Rise… Profitability Plummeted

Pieces of Mail Delivered (MM) and Net Profit / (Loss) ($MM) of U.S. Postal Service, 1886 - 2012

Source: Annual Report of the Postmaster General. Data not available for 1914 - 1925.

($20,000)

($15,000)

($10,000)

($5,000)

$0

$5,000

0

50,000

100,000

150,000

200,000

250,000

1886 1900 1914 1928 1942 1956 1970 1984 1998 2012

Net

Pro

fit /

(Los

s) ($

MM

)

Piec

es o

f Mai

l Del

iver

ed (M

M)

Pieces of Mail (MM) Net Profit / (Loss) ($MM)

94

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Relative Impact of Technology on Large Organizations = #2 Concern & Rising Rapidly

95

Source: IBM, “Capitalizing on Complexity: Insights from Global CEO Study”, May 2010. Study consisted of face-to-face conversations with over 1,500 CEOs worldwide. Executives were asked to discuss top

three external forces that will have the biggest impact on their organizations.

2004 2006 2008 2010

Market Factors

Technological Factors

Macroeconomic Factors

People Skills

Regulatory Concerns

Globalization

Environmental Issues

Socioeconomic Factors

Geopolitical Factors

84% 67% 48% 56%

42% 44% 48% 39%

39% 41% 35% 38%

37%

33% 25% 21%

% of CEOs Who Thought The Following External Factors Would Have The Biggest Impact on Their Organizations…

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Financial Services - Context

• 600MM+ credit cards in use in USA, average American carries 3-4 credit cards in addition to check cards / loyalty cards / coupons / cash in wallet.

• 17% average credit card borrowing rate vs. 1.8% 10-Year US Treasury bond yield*.

• 16B paper bills sent per year in USA. • 4.3B bills paid by paper check per year in USA.

Source: *Credit Card #s per Federal Reserve Bank of Boston, Credit Card interest rate per Indexcreditcards, 10-year Treasury yield are 5/13 averages, per Dept. of Treasury. Bill data per Fiserv. 96

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Emerging Financial Services Metrics

97

Company Gross Volume Y/Y Growth # Users

$15B+ Gross Payment Volume

Processed to Date ~3x Y/Y 4MM+

Merchants

$1.8B+ Loans Issued to Date ~3x Y/Y 137K+

Loans Funded to Date

$500MM+ Gross Payment Volume of

bills Per Year ~17x Y/Y 8MM+

Registered Users

18MM+ Cumulative Transactions ~5x Y/Y 11MM+

Bitcoins in Circulation

$29B+ Gross Mobile Payment

Volume Per Year ~2.5x Y/Y 20MM+

Registered Users

Square Y/Y growth excludes partnerships. Lending Club loans issued to date as of 5/25/2013. Bitcoins data as of 5/25/2013, per Blockchain. Source: Square, LendingClub, Check, Blockchain.info, JP Morgan Chase.

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Education - Context…

• $1.1T+ annual spending on education in USA, $460B+ = post-secondary, cost of going to college up +2x (inflation adjusted) over 30 years.

• $914B** student loans outstanding ($25K per graduating student), bigger than credit card ($672B) & auto loans ($750B).

• Student loans up 8x over ten years.

Source: **Federal Reserve Bank of New York. Programme for International Student Assessment (PISA). 98

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Online Education Growing Rapidly = 32% of Students Taking at Least One Online Course, 2011

99

0%

5%

10%

15%

20%

25%

30%

35%

0

1

2

3

4

5

6

7

8

Fall2002

Fall2003

Fall2004

Fall2005

Fall2006

Fall2007

Fall2008

Fall2009

Fall2010

Fall2011

% o

f Tot

al E

nrol

lmen

t

Onl

ine

Stud

ents

(MM

)

Students Taking at Least One Online Course

Online Enrollment as a % of Total Enrollment

US Online Enrollment in Degree-Granting Postsecondary Institutions & % of Total Enrollment, 2002 - 2011

Source: Changing Course: 10 Years of Tracking Online Education in the United States. Babson Survey Research Group 1/13.

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Online Education = Quickly Becoming More Accepted

100

Academic Leaders’ Perceptions of Learning Outcomes in Online Education Compared to face-to-face

Source: Changing Course: 10 Years of Tracking Online Education in the United States. Babson Survey Research Group and the College Board, 1/13.

0% 20% 40% 60% 80% 100%

2003

2004

2006

2009

2010

2011

2012

Inferior & Somewhat Inferior Same Superior & Somewhat Superior

77% of academic leaders at over 2,800 US colleges perceive online education as the same or superior as compared to face-to-face education

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0

2

4

6

8

10

9/12 11/12 1/13 3/13

(MM

)

Students Course Enrollment

35%

21%

28%

16%

North America Asia Europe Other

101 Source: The Open University 3/13, & Coursera Company Data, 4/13.

0

20

40

60

6/08 3/09 1/10 11/10 9/11 7/12

Dow

nloa

ds (M

M)

iTunes U Open University Downloads, 6/08 – 3/13

Coursera Users & Course Enrollment, 9/12 – 3/13

25%

16%

13%

46%

United States China UK Other

iTunes U Open University Downloads, by Region Coursera Users, by Region

Education Being Democratized = Fast Global MOOC (Massively Open Online Course) User Growth

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Healthcare – Context…

• $2.6T+ annual spend on healthcare in USA, 18% of GDP in 2010, up from 5% in 1960, and 2x OECD average.

• ~100MM Americans (30%) of Americans considered obese in 2012, up from 15% in 1990.

• $147B estimated medical costs associated with obesity in 2008, up from $79B in 1998.

102 Source: American Heart Association, Center for Medicare & Medicaid Services, 2012, OECD.

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103

Right Story, Great Reporting…Perhaps, Right Time

When we debate health care policy, we seem to jump right to the issue of who should pay the bills, blowing past what should be the first question: Why exactly are the bills so high?

- Steven Brill, Time, March 2013

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Re-Imagination is Alive & Well

104

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Re-Imagination of Basic Business Process…

105

Building / Funding KickStarter

Online / Social Distribution / Real-Time Progress

Logistics JD.com (360buy)

At Your Door Same-Day Delivery / Real-Time Tracking / Last Mile on Bikes

Manufacturing MakerBot

3-D Prototyping / Printing

Education Codecademy

Accessible by Anyone, Anywhere, Anytime

Housing Airbnb

Turn Privately-Owned Properties into Hotel Experience

Transportation Uber

On-Demand Transportation

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Re-Imagination of Asset-Heavy Products / Services…

106

Music (Spotify)

Pay for Access / Instant On-Demand Streaming on Internet-Enabled Devices

Video (Netflix)

On-Demand / Instant Access Anywhere

Textbooks (Chegg)

Pay For Usage Rights During Semester

Wallet (Square)

Smartphone is the New Wallet

Employment (oDesk / eLance)

Workforce as a Service (WaaS) / On-Demand / Global

Store Fronts (Zaarly)

Anyone Can Open / Beautifully Designed

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Re-Imagination of R&D…

107

Minted

• 85K designs submitted • 4MM monthly visitors

Quirky

• 87K designs submitted • 360K registered users

99Designs

• 228K designers • 216K contests

Source: Company data.

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Re-Imagination of “Learning Tools” = Twitter / YouTube / Google Docs / Google / WordPress

108

Company 2012 Rank 2009 Rank

Twitter 1 1

YouTube 2 3

Google Docs* 3 5

Google Search 4 8

WordPress 5 6

Dropbox 6 71

Skype 7 11

Powerpoint 8 13

Facebook 9 31

Wikipedia 10 17

Moodle 11 14

Evernote 12 27

Slideshare 13 7

Prezi 14 28

Blogger / BlogSpot 15 14

Source: Centre for Learning & Performance Technology (C4LPT) Top 100 Tools For Learning 2012.

C4LPT Ranking of Top Learning Tools • 582 learning professionals

worldwide were asked to provide their top 10 tools used for learning in 2012 / 2009

• ‘Learning tool’ is defined as any tool that you could use to create or deliver learning content/solutions for others, or a tool you use for your own personal learning

• The 2012 survey compiled data from 582 learning professionals worldwide (55% working in education & 45% in non-educational organizations

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109

Global Market Share of Personal Computing Platforms by Operating System Shipments, 1975 – 2012

Other

TRS-80

Android Commodore

Atari

Amiga

Apple

WinTel

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1975 1977 1979 1981 1983 1985 1987 1989 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011Mar

ket S

hare

of P

erso

nal C

ompu

ting

Plat

form

s by

O

pera

ting

Syst

ems

(%)

Source: Asymco.com (as of 2011), Public Filings, Morgan Stanley Research, Gartner for 2012 data.

Re-Imagination of Computing Operating Systems - iOS + Android = 60% Share vs. 35% for Windows

1983 Wintel - 25%

1998 – 2005 Wintel – 96%

2012 Wintel – 35%

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USA, Inc.

Report / Presentation Can Be Found at www.kpcb.com/insights

110

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0

20

40

60

80

100

120

140

160

1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

Con

sum

er C

onfid

ence

Inde

x (1

985=

100)

Consumer Confidence = At Five-Year Highs, Though Still Well Below 30-Year Average

The Conference Board Consumer Confidence Index, 1978 – 2013 YTD

Note: Index started in 1967 / benchmarked to 1985=100. The Index is calculated each month on the basis of a household survey of consumers' opinions on current conditions and future expectations of the economy. Source: The Conference Board, 5/13.

35 Year Average

CCI = 91.5

2/09 Trough CCI = 25.3

4/13 CCI = 68.1

111

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Consumers Less Concerned About Employment, More Concerned About Rising Prices

112 Source: comScore surveys, 4/13.

Percent of USA Respondents Citing Their One Most Important Issue, 4/09 – 4/13

46%

40% 42%

50%

42% 44% 45%

36%

27%

37% 38%

31% 26%

33% 34% 31% 33%

28%

32% 32%

29%

33% 30%

29%

42%

54%

37% 37%

43%

48% 44%

45%

47%

45%

4/09 7/09 10/09 1/10 4/10 7/10 10/10 1/11 4/11 7/11 10/11 1/12 4/12 7/12 10/12 1/13 4/13

Unemployment /Job Security

RisingPrices

FinancialMarkets

Real Estate / HomeValues

Q. Based on your current situation, which one of the following economic conditions most concerns you?

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Stock Markets = Often Leading Indicators of Economic Activity Stock / Commodity Markets Performance (% Change From 1/93), 1/93 – 5/13

Note: All values are indexed to 1 (100%) on Jan 1, 1993. Data as of 5/24/13. Source: FactSet. 113

0%

100%

200%

300%

400%

500%

600%

700%

800%

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

Inde

x Va

lue

(1/1

/199

3 =

100%

)

S&P 500 NASDAQ China Shanghai Composite MSCI Europe Oil Gold

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$0

$2

$4

$6

$8

$10

$12

$14

$16

0%

10%

20%

30%

40%

50%

1901 1911 1921 1931 1941 1951 1961 1971 1981 1991 2001 2011

Rea

l GD

P (in

Tril

lions

of 2

005

Dol

lars

)

Rev

enue

& E

xpen

ses

as %

of G

DP

Revenue as % of GDP(Left Axis)Expenses as % of GDP(Left Axis)Real GDP (Right Axis)

USA Inc. Revenue & Expenses as % of GDP, 1901 – 2012

Source: 1910 – 1930 per Census Bureau, 1940-2012 per White House OMB. Real GDP adjusted for inflation, in 2005 dollars.

Biggest Gap Between Revenue & Expenses in USA History Outside of

World War I & II

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USA, Inc. – Biggest Gap Between Revenue & Expenses in USA History Outside of World War I & II

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Where Your Tax Dollars Go – Entitlements = 59%

59% 19% 16% 6%

0% 20% 40% 60% 80% 100%

Entitlements Defense Other* Interest

% of USA Federal Government Spending, 2012

Note: Federal entitlement expenses include Social Security, Medicare and Medicaid. Source: White House OMB. 115

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USA Social Security + Medicare + Medicaid + Interest Payments Should Exceed Federal Revenue Within 12 Years, 35 Years Sooner than 1999 Forecast, per CBO

Federal Social Security + Medicare + Medicaid + Interest Payments vs. Revenue as % of GDP, 1980 – 2042E

0%

10%

20%

30%

40%

1980 1990 2000 2010 2020E 2030E 2040E

% o

f GD

P

Revenue

Federal Social Security + Medicare +Medicaid + Net Interest Payments

Source: Congressional Budget Office (CBO) Long-Term Budget Outlook (6/12). Data in our chart is based on CBO’s ‘alternative fiscal scenario’ forecast, which assumes a continuation of today’s underlying fiscal policy. Note that CBO also maintains an ‘extended-baseline’

scenario, which adheres closely to current law. The alternative fiscal scenario deviates from CBO’s baseline because it incorporates some policy changes that are widely expected to occur and that policymakers have regularly made in the past.

116

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The information offered in this presentation speaks to industry trends in general, and should not be construed as providing any particular recommendations or analysis for any specific company that is mentioned in this presentation. KPCB is a venture capital firm that owns significant equity positions in certain of the companies referenced in this presentation.

Disclosure