Internet Marketing ROI
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Transcript of Internet Marketing ROI
Enough of this internet marketing
rubbish! Show me the
money!
Well, for starters,Internet marketing
is
NOT free.
It Takes People
It Takes Technology
It Takes Time
All of which are
LIMITED RESOUR
CES
Even if I decide to go ahead with
internet marketing, why
should I allocate resources to it?
BigBoss
Well it would result in cost reduction in
marketing and customer service…
It would generate more revenue too: more transactions,
new customers, brand awareness and
loyalty…
Then there is market research and competitive
intelligence
Fine. Fine. Hire an internet marketing hot shot. But this better be good. Our employees’
bonuses are on the line here.
I ‘d better see an increase our revenue
and reduce cost.
BigBoss
I’m your new Internet Marketing Manager and I will blow you away with cool stuff like SEO, Social Media Marketing, Email and PPC campaigns and lots more!
Oh…and the name’s Bond, James Bond
Our website traffic has doubled in just a month!
Our Facebook friends and Twitter
followers are through the roof!
And you just HAVE to see the
comments on our blog!
ONE Month Later
Finance Dept.
Told you I was super cool!
Our Google Analytics are
stunning!
Our social mentions are super dooper!
And visitors just wont stop coming
to our website!
SIX Months Later
I totally rock! These awesome results
are proof of my coolness!
Finance Dept.
Why are we happy by the
way?
Good question, considering our P&L still sucks.
Psst…I heard BigBoss isn’t too happy with you. He doesn’t care how many Facebook friends or what page rank we have unless it means we are selling more stuff.
Darn it, my cover’s been
blown!
Betty, its me. I need your help,
quick.
I need to start linking my awesome results to actual company
performance.
What do I do?Where do I start?Arghh im so super cool, this can’t be happening to me!!
Relax Bond, you're such a drama queen.Lets take this step by
step.
Welcome to the world of
ROI
Investment Gain – Investment Cost
Investment Cost
Here’s how the transformation from investment to return occurs Internet
marketing.Right now, your money is showing a
fab non financial return!…but remember what BigBoss said…
Investment
Action Reaction Non Financial Return
Financial Return
$$$ $$$
Fine. Fine. Hire an internet marketing hot shot. But this better be good. Our
employees’ bonuses are on the line here.
I ‘d better see an increase our revenue
and reduce cost.
BigBoss
Here are some non ways to measure on
financial return
Website Visitors
Page Ranks
Positive press
Positive WOM
Incoming LinksOrganic Traffic
Blog comments
Pages Indexed
Twitter followers
Rankings
Hmm…what interesting evidence do we have here for financial return?
Week 22
White Paper on SEO
Week 23
Press Release
Week 24
PPC Campaign
Week 25
Kamran starts Tweeting
Create Timelines
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A ft e r S o c i a l M e d i a
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YoY Growth %
Compare Growth
Before Internet Marketing After Internet Marketing
B e f o r e S o c i a l M e d i a
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Cost $000
Compare Marketing Costs
Before Internet Marketing After Internet Marketing
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Sales Revenue ($ Millions)
Compare Sales Revenues
Before Internet Marketing After Internet Marketing
B e f o r e S o c i a l M e d i a
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Transactions (000)
Compare Number of Transactions
Before Internet Marketing After Internet Marketing
B e f o r e S o c i a l M e d i a
A ft e r S o c i a l M e d i a
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Transactions (000)
Compare Number of NEW Transactions
Before Internet Marketing After Internet Marketing
NOW TRYn’FRY
frequency reach yield
How often do customers buy?
(# of transactions)
How many customers are you
targeting? (# of NEW
transactions)
How much are your customers spending?
($ per transaction)
Now all you need to do is overlay
timelines, correlate and find a pattern!
Thanks Betty, I didn’t think there was anyone
more awesome than me!
BigBoss, I overlaid some of our timelines and found that ever since we began our marketing activities on the Internet, our YoY sales are up, our transactions have doubled in number and $amount, our customer base is up by 20%… …and I could just go on all day about my coolness…
Hmmm….there must be something we are doing right, what’s your take on our
Internet Marketing ROI?
BigBoss
Well that’s easy, all we need to do now is plug in our cost savings and revenue gains into the
ROI equation!
Investment Gain – Investment CostInvestment Cost
Finance Dept.
Yayyyyy!!! Internet Marketing just did wonders
for our PnL!
Well I’m impressed, looks like Internet
marketing is here to stick around for a
while!
BigBoss
The name’s Bond… James Bond…
…drinks anyone?
errr…drinks anyone?
Let Askoli make your Internet Marketing strategy and guide you in
calculating its ROI!
Contact us now: [email protected] give us a call: +92 51 2270354