Internet Financial Reporting
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Transcript of Internet Financial Reporting
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The Practice of Financial Disclosure on Corporate Website: Case Study in Indonesia
Sasongko Budisusetyo
STIE Perbanas Surabaya - Indonesia
e-mail: [email protected] or [email protected]
Luciana Spica Almilia STIE Perbanas Surabaya Indonesia
e-mail: [email protected] or [email protected]
Abstract:
The emerging capital market in Indonesia makes investor need more information not only in paper-based financial reporting but the whole information of public company. The Internet is also increasingly important for financial reporting. The majority of the largest listed companies in developed countries now have an Internet website on which they publish financial information. Potentially, the Internet has the power to revolutionize external reporting. Company websites can include the traditional annual reports together with additional financial and non-financial information in multiple formats. The use of multimedia presentational formats also allows corporate information to be presented in innovative ways. The Internet is also increasingly important for financial reporting. The majority of the largest listed companies in developed countries now have an Internet website on which they publish financial information. The purpose of this study was to measure the quality of Internet Financial Reporting of the banking sector and manufacture sector on the Jakarta Stock Exchange. An index was developed by basing closely on the work of Cheng et al. (2000) who had devised their framework from three stages of website financial reporting as identified by Lymer et al. (1999). The index developed by Cheng et al. (2000) tended to favor the importance of technology rather than the content of financial statements. Therefore, in order to add weight to content over technology enhancements, the index criteria were divided into four parts and assigned weights content (40%), timeliness (20%), technology (20%) and user support (20%). Keywords: internet financial reporting, website, traditional financial reporting, internet, financial statement, technology.
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Introduction
Over the last few years commercial use of the internet in developed
countries has grown at a tremendous pace from scratch up to the point
where few companies do not have a connection or presence on the network.
The internet increasingly considered a comprehensive tool for investor
relation activities. In developed countries, companies use their World Wide
Web (WWW) homepages as platforms to present information and reports.
Corporation throughout the world have increasingly used the internet as a
fundamental mechanism of communication to the extent that their website
has been establishes as a crucial element of corporate image. The technology
revolution, in particular the advent of computer technology, has significantly
impacted accounting practice and accounting communication. The companies
who prepare information in website can benefit from cost savings in printing
and distribution while broadening their disclosures. Users can benefit in a
variety of ways depending on the extant to which the capabilities of the
medium are exploited. Possibilities include enhanced timeliness, ease of
access and search, and improve facilities for data extraction, automatic
comparisons, and analysis. The ability of the medium to handle the reporting
of greatly expanded information fits well with recent calls in accounting for
increased disclosure of a broad range of information.
Internet Financial Reporting (IFR) is voluntary in nature. With no specific
regulations on IFR, there is a disparity of IFR practices among companies.
Some companies disclose only partial financial statement using a low level of
technology, while others disclose full sets of financial reports using
sophistications of the web such as multimedia and analytical tools. The
differences in Generally Accepted Accounting Standards (GAAP) among
different countries are a constraint on company performance comparisons
through the web. There are also potential legal risks which may constraint
company use of IFR and equally for users, real time data as non audited
financial information may lack the reliability of the traditional paper based
financial report.
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The purpose of this study was to measure the quality of Internet Financial
Reporting of the companies on the Jakarta Stock Exchange. An index was
developed by basing closely on the work of Cheng et al. (2000) who had
devised their framework from three stages of website financial reporting as
identified by Lymer et al. (1999).
Previous Research
Ismail (2002) examine the extent of financial information disclosed on
the internet by the Gulf Co-operation Council (GCC) countries. In this
research using forward stepwise in logistic regression was undertaken to
assess whether voluntary dissemination of financial information on the
internet was related to firm size, leverage, and profitability. The result of this
research show that the profitability of a firm to publish financial information
on the internet does not only depend on Individual characteristic, but on a
combination of interaction effects among firm characteristics (size, leverage,
and profitability), industry type and country.
Oyelere, Laswad, and Fisher (2003) examine the voluntary adoption of
the internet as a medium for transmitting financial reports and determinants
of such voluntary practice by New Zealand companies. The result indicate the
some determinants of traditional financial reporting such as firm size,
liquidity, industrial sector and spread of shareholding are determinants of
voluntary adoption of internet financial reporting (IFR). The other findings of
this research show that the other firm characteristic such as leverage,
profitability and internationalization do not explain the choice to use the
internet as a medium for corporate financial reporting.
Wagenhofer (2003) examine two major economic effects created by the
internet for financial accounting and disclosure. First, the internet changes
the costs of information processes and with it the demand and supply of
financial information in capital markets. Second, internet financial reporting
creates a demand for standardization, which has been taken up with the
development of XBRL. It is argued that while XBRL is designed to standardize
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only the format of information, it will also standardize contents. Finally, the
issue of assuring high quality Internet Financial Reporting.
Andrikopoulos and Diakidis (2007) examine the characteristics and the
determinants of internet reporting practices of companies listed in the Cyprus
Stock Exchange. The research approach was based upon the construction of
an Internet Reporting Index that captured the content of disclosure with
respect to financial and corporate governance information. Exploring the
potential explanatory power of long-established determinants of voluntary
disclosure they found that a companys size significantly affected the extent
of internet disclosure, whereas other traditional explanatory factors, such as
profitability and leverage did not have any significant effect on the disclosure
practices of the companies listed in the Cyprus Stock Exchange.`
Davey and Homkajohn (2004) reviews an empirical study into the
extent and quality of Internet Financial Reporting (IFR) among the Top 40
Thai listed companies. By measuring the IFR of the top 40 Thai Companies is
was shown that, while most companies in the sample had websites and
provided financial data on their sites, Thai companies still lag behind those in
other advanced economies in communicating with stakeholders via electronic
means. Most companies did not take full advantage of the computer
technologies to add value to the financial disclosures. Most companies
employ a rather conventional web presentation, with text and static graphics,
equivalent to a paper presentation. In addition, there is substantial variation
in the quality and extent of Thai firms IFR practices. Some firms provide a
full set of annual reports, while some ones present only summary financial
statement. Quality pertaining to timeliness also varied with just as many
firms providing timely data, as those who present outdated information.
Trabelsi, Labelle and Laurin (2004) examine the impact of Internet
Financial Reporting (IFR) on financial accounting theory by incorporating it
into the general Gibbins, Richardson, and Waterhouse (GRW) disclosure-
management framework. Trabelsi, Labelle and Laurin (2004) find that the
financial information disclosed in Traditional Financial Reporting (TFR) , as
compared with website disclosures of a random sample of Canadian
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companies, documents a significant differences between TFR and IFR as well
as a wide variability among the sample firms in their use of IFR content,
format, and technology. Trabelsi, Labelle and Laurin (2004) interpret this
variability in the incremental difference of IFR over TFR as an indication that
a firms ritualistic or opportunistic behavior under IFR is not different from its
behavior under TFR. The strength of this conclusion is limited by the fact that
we did not control for the firms TFR disclosure positions, which are
unobservable, other than by considering the incremental information
disclosed under IFR over TFR.
Internet Financial Reporting (IFR)
Internet financial reporting (IFR) is a recent but fast-growing phenomena.
Many companies worldwide publish their corporate financial information on
the internet. Financial information provided on the web includes
comprehensive sets of financial statements, including footnotes; partial sets
of financial statements; and/or financial highlight that may include summary
financial statements or extracts from such statements.
By placing financial information on the firms website, users can search,
filter, retrieve, download, and even reconfigure such information at low cost
in a timely fashion. But Internet Financial Reporting (IFR) is not restricted to
static texts and graphs. It allows for hyperlinks, search engine, multimedia,
and interactivity (Lymer, 1999). Even more use of interactivity would be a
dialogue reporting by which users could specify information demands based
on information they received previously.
Firms can learn from tracking users information requests or specific user
demands, which users can pose either anonymously or by filling in some kind
of access identification. Access statistics are market-driven direct measures
of the importance of information, and if interpreted carefully, can guide firms
and also standard-setters to react to the demand revealed by the users
behavior. Software applications offered by a preparer on the internet could
allow firms to learn assumptions investors in analyzing financial data.
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The internet may also improve the availability of financial information
within firms themselves. For example, many of the processes that occur in
distant places can be automated and fed into a firm-wide information
system. Reporting and consolidation is improved and speeded up (fast
close). One opportunity is to increase reporting frequency from annual or
quarterly to monthly, daily, or even (almost) instant financial statement. The
internet is a perquisite for high-frequency reporting, as the information
should be provide immediately after the announcement release and will lose
value fast if delivered to users too late relative to the length of the periods it
covers. A consequences of more frequent reporting could be that the users
focus on quarterly earnings may vanish, and with it the incentives of firms to
manage them. However, it would require a major change in most accounting
systems because events, such as updates of market prices, estimates,
judgments, would need to be entered on real-time basis as well. Of course,
economic questions such as the optimal length of a reporting period emerge,
but are not yet well understood (Wagenhofer, 2003).
Benefits, Issues and Future relating to Internet Financial Reporting
The advantages of IFR give rise to a number of issues, which include
blurring the line between audited and unaudited information, equity and
efficiency of access, introduction of errors, security and integrity of the
information, and other professional issue.
Internet reporting blurs the distiction between current financial
information used by management and the historical (and audited)
information made available to the public (Hodge, 2001). This reporting may
supersede the historicaly audited information currently made available to
shareholders and the companys broader constituencies by providing financial
information used by management.
Cost Savings. Cost savings from the reduction of production and
distribution associatiade with print-based annual reports and incidental
requests from non-shareholder financial statement users is one of the main
benefits from providing financial report on the internet. Internet reporting
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improves users access to information by providing information that meet
their specific needs, allowing non-sequential access to information through
the use hyperlinks, interactive and search facilities, and alowing the
opportunity for providing more information than available in annual reports.
This improved accessibility of information results in more equitable
information dissemination among stakeholders.
Easy Access. Investor-related financial and business information is
often maintained in a separate section of the companys Web site and is
easily accessible from its home page. Most companies that provide more
than a minimal amount of financial data on their Web site have esthablished
a separate section to capture the information and often title it Investor or
Investor Relations. These investor sections usually contain at least the
folowing types of information: quarterly and annual financial reports,
financial history, SEC filings, stock quotes, press releases, information
request forms, other shareholder information. Many companies have found
that providing an easily navigable investor relations section on their Web site
has significantly reduced the number of phone calls requesting standard
information such as annual reports.
Financial Commentary. A number of companies have expanded their
offering of financial and business data via the Internet to include information
that was historicaly prepared primary for analysts and institutional investors,
thereby making it more easily accessible to a wider audience. Examples of
such offerings include: management presentation transcripts and slides,
transcripts or audio archives of conference calls, presentations to analysts,
and other meetings, online company factbok, earnings commentary and
investor relations calender of events. Providing those data via the internet
not only increases the speed of distribution to analysts and institutional
investors, but it also makes the information more easily accessible to
individual investors and other interested parties.
Analytical Tools and Portable Data. In presenting their financial and
business data, some companies have utilized formats and tools designed to
assist the user in reviewing, analyzing, and using the information. For
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example, companies sometimes incorporate formats or features in the Web
version of their annual report that make it easier to use, such as: linked table
of contents, hyperlinks that connect items to other relevants sections of the
report and to other relevant documents, and multiple file formats (for
example PDF and HTML). As another example, site sometimes provide
praphics and other tools to allow the user to view the companys stock price
history for a selected period or to look up the companys closing stock price
on a specific date.
In some Web sites, a downloadable data feature allows the user to copy
data into the appropriate word processing application or a spreadsheet
application. At least one company also provides analytical tools to assist its
users in summarizing and analyzing the companys historical financial data
and in modeling projected earnings. Based on the comments of some
companies interviewed, providing those tools helps to promote greater usage
of a companys Web site by saving re-keying time and effort for those
interested in analyzing the data.
Receiving the most up-to-date information as quickly as
possible. To assist interested parties in receiving the most up-to-date
information as quickly as possible, many companies allow Internet users to
sign up for e-mail alerts. Depending upon the company, users who sign up
for this service receive newsletters, press releases, and other updates via e-
mail. In other cases, users receive a message in their e-mail box whenever
the company posts certain new information to its Web site. Companies have
found that such e-mail alerts help to minimize or replace the more expensive
use of mass fax to distribute information.
Site Activity Monitoring. Some companies regularly monitor usage of
the investor relations section of their Web site to identify ways to improve
site efficiency and increase usage. Companies not only monitor the total
number of hits but also collect data indicating the usefulness of the different
types of information included on the Web. In addition, those companies often
use recurring information requests, informal feedback, and a review of other
Web sites to identify investor data needs that can be better met through
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electronic distribution. This information is then utilized to identify suggestion
for improvements to increase site traffic and ease of use.
Research Method
The purpose of this study was to measure the quality of Internet
Financial Reporting of the banking sector on the Jakarta Stock Exchange. An
index was developed by basing closely on the work of Cheng et al. (2000)
who had devised their framework from three stages of website financial
reporting as identified by Lymer et al. (1999).
The index developed by Cheng et al. (2000) tended to favor the
importance of technology rather than the content of financial statements. For
example, a company that disclose a full set of financial statements in pdf
format for one year could gain only 6%. This score to be too low when
compared with the usefulness of the content. Therefore, in order to add
weight to content over technology enhancements, the index criteria were
divided into four parts and assigned weights content (40%), timeliness
(20%), technology (20%) and user support (20%). Three new items were
added to the checklist, namely company address, and language, under
content, and proper disclaimer under timeliness. IFR disclosure instruments
are content, timeliness, technology and user support.
Content, this category includes the components of financial information
from statement of financial position, cash flow through shareholder
information and social responsibility disclosures. Financial information
disclosed in html format scores higher (2 points) than disclosure in pdf
format (1 point), since the former makes better use of the web technology
and as a result it is easier for users to access effectively. A copy of the
content index is attached as Appendix 1.
Timeliness, since the web can provide information in real time it is
important to find out the extent to which this facility is utilized. These real
time data include press release, unaudited latest quarterly results,
vision/forward-looking statements, and charts of future profits forecast. For
disclosure of press releases and stock quotes, there is an added score for the
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recently of information (on a scale from 0 to 3). Companies receive a score
for disclosing unaudited quarterly results and vision statements and a score
is also given for appropriate disclaimers. This is included since companies
may face potential legal risk if they endorse the unaudited or forward looking
statements and omit meaningful cautionary disclaimers. A copy of the
timeliness index is attached as Appendix 2.
Technology, these item related to enhancements that cannot be
provided by printed reports. Those items that uphold that quality of the
electronic financial reporting and facilitate communication with site users
score highly on the index. The elements are download plug-in on spot, online
feedback, use of presentation slides, use of multimedia technologies (audio
and video clips), analysis tools (for example, Excels Pivot Table), advanced
features (such as implementing an Intelligent Agent or XBRL). A copy of
the technology index is attached as Appendix 3.
User Support, users computer skills are different. Some of them are
experts, some are novice. Those who do not have state-of-the-art technology
may find themselves unable to use a site at all. Companies score is higher if
they implement tools that facilitate use of the IFR irrespective of computer
skills. The tools scored in the index are: search and navigation tools (such as
FAQ, links to homepage, site map, site search), number of clocks to get
financial information (on a scale from 0 to 3), and consistency of web page
design. A copy of the User Support index is attached as Appendix 4.
Result
Of the 23 listed banks, web sites were not identified for four ones. Thus
19 (82.61%) of the 23 listed banks were evaluated. The IFR index scores
ranged from a low of 22% to the highest score of 64.50% with average sore
of 44.34%. Only 4 banks (21.5%) scored more than 50%.
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Table 1. IFR Disclosure Scores
% Sore No. of Banking % of Sample
100 - - 90 99 - - 80 89 - - 70 79 - - 60 69 1 5,27% 50 59 5 26,32% 40 49 6 31,58% 30 39 5 26,31% 20 29 2 10,52% 10 19 - - 0 9 - -
The current state of the 19 sample banks web site is discussed, based
upon the checklist, which is divided into 4 categories, namely, content,
timeliness, technology and user support.
Content
All of the sample in the survey had financial reports on their websites,
although these appear in very different forms. Of the 19 banks, 13 (68.42%)
ones provided a complete set of period financial statement, namely annual
reports and quarterly reports. All of bank use Indonesian version to inform
their information and 11 banks (58%) use bilingual version (Indonesian and
English version). The number of banks in the sample that provide complete
content of financial reporting on their websites is shown in table 2.
Table 2.
IFR Content Disclosure Scores
% Sore No. of Banking % of Sample
41 - 50 0 0 31 40 1 5% 21 30 10 53% 11 20 8 42% 0 10 0 0
Timeliness
The number of banks in the sample that provided timely information on
their website is shown in table 3.
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Table 3. Disclosure of timely information
Timeliness No. of banks
Press releases 17 89% Unaudited Latest Quarterly Results 18 95% Stock Quote 8 42% Vision Statement Existence 18 95% Disclaimer 0 0% Charts 3 16%
The most frequent item of disclosure on corporate websites was the
Unaudited Latest Quarterly Result, Press Release and Vision Statement,
being disclosed in 89% - 95% of the websites . This was not particularly
surprising since press release are generally text only document that can be
added to the websites without alteration or format subject. The final item in
the timeliness category is the vision statement. Most of banks in the sample
disclosed descriptive statement about future profit forecast or trends for the
banks performance.
Technology
As most banks in the sample provided their annual report in pdf format
it was not surprising that most banks allowed the users to download pdf files,
so that they could obtain financial information of the banks without any
trouble. The result showed that direct e-mail contact and mailing list were
quite common around 74% of the banks in the sample allowed the users
send e-mails to the banks.
In terms of presentation slides, 3 (16%) banks used presentation slide
to present their annual meetings or companies profile. Audio or video
presentation of annual meetings, press gatherings or analyst conferences
were generally not available on the sample companies websites. In only of
few cases (1 or 5%) did banks in the sample offer selections of corporate
presentations, speeches at annual general meetings or addresses from
analyst conferences.
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Although the report in digital from provides investors with the
opportunity to download files that can be used as input in computer-based
analysis at very low cost, it is rather surprising that only 1 or 5% of the
banks in sample provided analysis tools or allowed users to download data
for analysis. One reason for the reluctance to allow users to create their own
financial analyses may be an unwillingness to provide more information than
can be found in the traditional paper-based reporting.
Table 4. Technology provided on bank website
Technology No. of companies (%)
Download plug-in on spot 0 0% Online feedback 14 74% Presentation slides 3 16% Multimedia technology 1 5% Analysis tools 1 5% Advanced features (XBRL) 0 0%
Although XBRL is emerging, and its benefits are quite obvious, such as
shortening implementation times and alleviating errors, no companies in the
sample were found to be using the XBRL format to create their website.
User Support
The type and number of user support facilities on the companies
websites are shown in table 5. Even though FAQ is useful for companies in
reducing the number of incoming e-mails, there are 14 (74%) banks in the
sample offered FAQ on their websites. In this category, links to homepage
and links to top were assessed. All of the banks in the sample provided a
link to homepage on their websites, there are 14 (74%) banks provided a
link to the top. This may be because many companies present their annual
report in pdf format, which is incompatible with this technology. A site map is
very useful as it can show the structure of the website on just one page.
However, there are 14 banks provide site maps on their websites. Relatively
most banks (74%) provided a site search instrument on their websites.
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Table 5. Technology provided on bank website
Technology No. of companies (%)
Help & FAQ 14 74% Link to Home Page 19 100% Link to Top 14 74% Site Map 14 74% Site Search 14 74%
Summary
Due to the dynamic business world, traditional paper-based corporate
reporting is becoming less timely and thus less useful to decision makers.
Firms must improve their communication strategy to be more efficient. With
electronic-based reporting, the confines of the paper based reported are
removed. The companies as the preparers can benefit from cost saving and
improve their financial reporting strategies. The users can benefit by getting
financial information in more breadth and dept. However, a significant benefit
for the information consumers of Indonesian banks, is that the users can
obtain financial information more easily than before.
By measuring the IFR of the 19 go public banks in Indonesia it was
shown that, while most go public banks in the sample had websites and
provided financial data on their sites. The survey findings show that the
nature of IFR disclosure varies considerably across the sample banks. The
variations in the content of the websites suggests that firms had different
reasons for establishing an Internet presence. Some banks website contain
only product and service advertising. Most financial reporting is confined to
pdf, which looks exactly like the paper-based annual reports. Apart from the
lower cost consideration, this may be because the firms would like to protect
themselves from legal risk in the event of providing uncorrected financial
data to the users.
Most of the banks in the sample do not take full advantage of the
computer technologies. Only one banks allow users to download financial
information or provided analysis tool for users to make their own analyses.
The common technology feature provided by the banks is the download plug-
in spot, but none of the banks in the sample provided download plug-in spot.
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Another common feature is online feedback. None of the banks used
advanced futures (XBRL) to create their websites.
With respect to user support, most go public banks index their investor
relation section on their homepages, so it relatively easy for the users to find
their financial information. The linkage that most of the companies provide is
a link to homepage. However, link to top, site search and site map are
uncommon features. The majority of the banks website were well-organized
in terms of page layout and font type.
In Indonesia, firms are using IFR to supplement their traditional
corporate reporting practice and engaging in IFR voluntary. Indonesian
security regulation currently do not require firms to disseminate financial
information on the internet. The lack of formal guidance and the huge
differences in the nature and extent of reporting on the web are likely to
raise issue concerning the comparability and reliability data. The national
standards setters and regulators of accounting practices will not be able to
continue to treat financial reporting on the internet as identical to traditional
distribution channels of corporate data. The Indonesia government or other
regulatory bodies should decide to introduce guidelines that provide both
corporations and information users with a framework within which the
exchange of data can take place with maximum of efficiency.
This study is restricted to the 19 go public banks listed on the Jakarta
Stock Exchange in Indonesia during the study. So, conclusions at this stage
should be restricted to go public banks disclosure and the same conclusion
may not necessarily hold for the other sector not only in banking.
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Appendix 1. The Content Index of IFR Disclosure Instruments
Index Items Explanations Score Multiplier Max 1. Component of Financial Information
1.1. Statement of Financial Position
Pdf 1 = Yes, 0 = No 1 1 1
HTML 1 = Yes, 0 = No 1 2 2
1.2. Statement of Financial Performance Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.3. Statement of Cash Flows Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.4. Statement of Movement in Equity Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.5. Notes to the Financial Statement Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.6. Disclosures of Quarterly Results
Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.7. Financial Highlight/Year-in-Review Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2 Growth rate, ratios, charts 1 = Yes, 0 = No 1 2 2
1.8. Chairmans Report
Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.9. Auditors Report Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.10. Stakeholder Information
Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
1.11. Corporate Information Pdf 1 = Yes, 0 = No 1 1 1
HTML 1 = Yes, 0 = No 1 2 2
1.12. Social Responsibility Pdf 1 = Yes, 0 = No 1 1 1 HTML 1 = Yes, 0 = No 1 2 2
2. Number of years/quarters Shown
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Annual Report No. of years 1 0.5 2 Quarterly Report No. of quarters 1 0.5 2
3. Past Information (HTML Only) Annual Report 1 = yes, 0 = no 1 1 1
Quarterly Report 1 = yes, 0 = no 1 1 1 Graph of Share Price 1 = yes, 0 = no 1 2 2
4. Language English 1 = yes, 0 = no 1 2 2 Other than English or Indonesia
1 = yes, 0 = no 1 1 1
5. Address (HTML only)
Company Address 1 = yes, 0 = no 1 1 1
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Appendix 2.
The Timeliness Index of IFR Disclosure Instruments
Index Items Explanations Score Multiplier Max 1. Press Releases
Existence 1 = Yes, 0 = No 1 2 2 Number of days since last updated news
See note 1 1 1 3 Note 1: Press Release
2. Unaudited Latest Quarterly Result (3 = updated on the date of investigation) Existence 1 = Yes, 0 = No 1 2 2 2 = 1 week or
less before the date of investigation
With proper disclaimer
1 = Yes, 0 = No 1 1 1 1 = 2 weeks or less before the date of investigation
3. Stock Quote (0 = news is updated more than 2 weeks ago)
Existence 1 = Yes, 0 = No 1 2 2
Updated in how many hours
See note 2 1 1 3 Note 2: Stock Quote
4. Vision Statement/Forward Looking Statement (3 = updated every hour or less)
Existence 1 = Yes, 0 = No 1 2 2 2 = update every day or less
Proper disclaimer 1 = Yes, 0 = No 1 1 1 1 = updated every week or less
Charts of future profit forecasts/trends
1 = Yes, 0 = No 1 1 1 0 = updated every week or less
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Proceeding International Conference on Business & Management
Universiti Brunei Darussalam, 8 9 January 2008
Page 20
Appendix 3. The Technology Index of IFR Disclosure Instruments
Index Items Explanations Score Multiplier Max
Download Plug-in On Spot
1 = Yes, 0 = No 1 2 2
Online Feedback 1 = Yes, 0 = No 1 2 2 Use of Presentation Slides
1 = Yes, 0 = No 1 2 2
Use of Multimedia Technology
1 = Yes, 0 = No 1 3 3
Analysis Tools 1 = Yes, 0 = No 1 4 4 Advance Features (XBRL)
1 = Yes, 0 = No 1 5 5
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Proceeding International Conference on Business & Management
Universiti Brunei Darussalam, 8 9 January 2008
Page 21
Appendix 4. The User Support Index of IFR Disclosure Instruments
Index Items Explanations Score Multiplier Max
Help and Frequently Asked Questions
1 = Yes, 0 = No 1 2 2
Link to Home Page 1 = Yes, 0 = No 1 1 1 Link to Top 1 = Yes, 0 = No 1 1 1 Site Map 1 = Yes, 0 = No 1 2 2 Site Search 1 = Yes, 0 = No 1 2 2 Note 3: Number
of Clicks to get to financial Info
Number of Clicks to get to Financial Info
See note 3 1 1 3 3 = 1 clicks
Consistency of Web Page Design
0 = poor, 1 = fair, 2 = good
1 2 4 2 = 2 clicks