Internet Banking Web 2 Style

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INTERNET BANKING WEB 2.0 STYLE OCTOBER 2008 STEFAN RUST STEFAN@EXICON.MOBI @SRUST99

description

Last year we pitched a couple of consumer banks on the concept of making their online services more 2.0. Here some the material, particularly timely with the MINT acquisition by Intuit....

Transcript of Internet Banking Web 2 Style

Page 1: Internet Banking Web 2 Style

INTERNET BANKINGWEB 2.0 STYLE

OCTOBER 2008

STEFAN [email protected]

@SRUST99

Page 2: Internet Banking Web 2 Style

WEB 1.0

“… but I was sure I bookmarked that 

b it !”

USER“Web 1.0 is rigid!I have to search

website!”

I have to searchso many websites…”

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WEB 2.0

U i iWEB2 0WEB2 0 User permissionWEB2.0WEB2.0

“How did I live without RSS feeds?”

USER““Web 2.0 is fluid! I can create my own Web, my own space, tailored to my own space, tailored to myneeds”

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NEWBANK ONLINE BANKING 2.0

My Dashboard

My Dashboard Credit Card

New Bank Group

AccountsTransfersBillsInsuranceM t

My Balance US$ 50,165>

Savings Account US$ 30,600Checking Account US$ 15,450Credit Card (US$ 560)

Credit Card

Only 4 more days to settle your credit card balance of US$ 430

P N !Mortgage

My BudgetMy ReportsSave more

( )Securities US$ 4,675

My Monthly Expenses>

Save more

Transfer USD10,000 from your checking to your

Pay Now!

Save moreLife events

your checking to your savings account and save USD100 more per month

Transfer Now!CategoryFoodRent

AmountUS$ 540US$ 1,000

BudgetUS$ 1,000US$ 1,000

DetailsDetails

January as of January 20th

LeisureUtilities

US$ 670US$ 300

LeisureUtilities

DetailsDetails Life Events

•Buying a new home•Travelling•Having a babyMy Investments>

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NEWBANK ON FEED READERS

New Bank 

New Bank 

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NEWBANK ON SOCIAL NETWORKS

Make business personal

Interact with Customers

Update frequentlyUpdate frequently 

Harness Newsfeeds

SCM 2008: RegisteredFirst run: 2003Favorite run: 20 kms

3 of my friends ran last year:

NewBank

New Bank

Choose relevant applications

Best ranking: 3459Referred friends: 1

Runner-Get-Runner

Use me as a referrer to register and we may get a special gift

My souvenir picturesMy souvenir pictures

Promote your page

RegisterMore pictures…More pictures…

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NEWBANK ON PERSONAL HOMEPAGES

New Bank New Bank Updates E‐Trade Stock Watchlist

Your Portfolio today 0 5%• New Credit Card for Premium CustomersMy New Bank 0.5%Customers

• Interest Rates Lowered by 0.25 points

• Travel Insurance rebate for Chinese New Year

• Special promotion on fixed deposits

y

Latest Transactions

Fancy Restaurant - US$ 145Seven Eleven - US$ 10Broadband TV - US$ 34

• Value Partners added in our fund offering

Next

GoCompare Insurance

Home

My Budget

more

You have exceeded your food budget for this month by US$ 100. Take action ! Home

Total Home Protect

SmartHome Optimum

My Deadlines

moreTake action !

Only 3 days left to settle your credit card balance

Compare

HomeSurance Classic

more

Balance: US$ 450 (Min: US$ 50)

Settle Now

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NEWBANK ON PERSONAL FINANCE WEBSITES

SaveMoney.comOverview Check Analyze Save AccountsOverview Check Analyze Save Accounts

AllUS$ 1,000 Your current credit card

NewCard

SavingsUS$ 500

Monthly Bills

NewCard2.0 Card

Annual Fee: US$50

Savings: US$ 50

Annual Fee: none

Savings: US$ 250Monthly BillsUS$ 200

Credit CardsUS$ 300

Starbucks: -10%AT&T: none

Reward Program:none

Starbucks: noneAT&T: -30%

Reward Program:$1 = 1 point at AT&T

Estimated Annual Savings: US$ 300

• Apply Now!• Compare with other credit cards

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POSSIBLE WEB 2.0 PROJECT FLOW

Customer Identification & S i

Brand  issues

Strategy Type R d

Due Diligence

Roll Out Web 2.0 Project 

Kick Off

• Mission

• Project 

Segmentation

Product and Service

Market Segmentation

Strategy Type Own Site

Feed ReadersSoc. Ntwk. WidgetPersonal Home Pg3rd Party FMT

Recommend Target 

Partnerships or Acquisitions by customer & market 

Strategy

2.0 Strategy jObjectives

• Steering Committee

Product and Service Options

Competitive Analysis

Technology options •Partners

•3rd Party Providers•In‐houseO t

External & Internal 

Integration Compatibility

Documentation

•Out‐source p y

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EXICON: STRATEGY AND EXECUTION

Mobile and Internet specialists• Totally focused on Mobile and Internet

Teamy

Proven track record• Repeat global clients since 2001

Immersed in the Industry• In the flow and in the know

CORECORE team• Innovative thought leaders

CORE+ team• Scalable, qualified value based resources

• Global reach with specialist network

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THANK YOU

Blums PinedaStefan Rust

stefan@exicon mobiCat Purvis

[email protected]@exicon.mobi

@[email protected]